Amy

3 days ago

Pros: Great location! Very nicely decorated and stocked. Clean! Nice neighborhood! Great for walking dogs. Pool and hot tub are close by. Cons: Confusing how to get in (which gate to go to, had to get one day pass from guard and then get full vacation pass from clubhouse) then the gate didn’t work on first day and we had to keep using call box to get guard to open gate. Also, house was HOT when we arrived because a/c wasn’t working. Dennis was responsive about repair man coming, but we had two dogs with us so it was an inconvenience that we couldn’t leave them in house (too hot) and go have fun after long drive from Atlanta. We took them with us to get out of hot house, Dennis never did tell us when a/c was fixed. Only discovered it after we came back many hours later. Very glad it was fixed since all bedrooms are upstairs where it was unbearably hot. Traffic noise from 192 was worse than expected and woke us up repeatedly. Next time we’ll bring white noise machine.

Ana Karen

3 weeks ago

Great location and the house was very spacious! Our family of 7(5 adults 2 kids) fit perfectly on the sleeping arrangements. We were about 10 to 15 mins away from Disney parks with little traffic. And it is also close to Walmart, gas stations and restaurants. I would highly recommend this place anytime! I would totally stay here again in a future visit to Florida!

Amber

3 weeks ago

Absolutely great location for Disney vacation. Super close to all parks. Clean, responsive, and very quiet and peaceful neighborhood. Gate QR code didn't always scan to let us in which was a hassle but not a huge deal. Any issues or questions I had were promptly answered or dealt with. Would stay here again for sure.

Michael

1 month ago

2nd time with them, great stay as always

Terrance

1 month ago

Easy check in,the house was very clean and neat, the location was perfect Disney was closer than I thought, the host was nice and fast with the responses.most of all the area was very peaceful and quiet. This is the perfect home was a vacation in the area

Luis

1 month ago

Thank you for everything, i hope come back soon and for sure to visit your town house…

Iain

1 month ago

We received no advance instructions for gate entry. Upon inquiring, Dennis advised using the main gate. However, access requires a $20 per vehicle payment at the clubhouse. The QR code on the pass must be used directly from the pass itself; screenshots are not permitted and will result in pass revocation. One guest was denied entry on the first day due to a late arrival after the clubhouse closed at 10 PM. That guest had to stay the first night somewhere else. Other than THAT, the place was very nice and comfortable.

Peter

1 month ago

Staying here was generally good. The location is set in a private gated community, within 20-25 minutes of Disney World. The home is a little on the older side, with certain areas of it being worn down. As found out by other reviews, and not listed on the description, there is a resort fee from Casiola Vacation homes, of $20 (+tax). Initially, instructions on how to access the property were unclear, as it is gated. Luckily, the host responded promptly and clarified that we needed to go to the security booth at a different part of the community to get a gate pass. During our stay, there was leak from the master bathroom to the first floor. It did take coordination with the host to be able to get this fixed within 3 days, but it was inconvenient and took time out of our vacation. Overall, the experience was generally good, with much room for improvement on the description of the property, maintenance, and clarity of instructions.

Renzo David

2 months ago

Everything is great

Arthur

2 months ago

I went back and forth with 4 or 5 stars and settled on 5. The unit was clean and host very responsive. There was even a welcome note with gift bag and snacks. One of the negatives was the closeness to a freeway and being a light sleeper I heard it at night, so I left the TV on and drowned it out. The other was the sofa in the living room, was not comfortable at all. Lastly having to pay for key cards for each vehicle (and they often didn't work so we had to go get new ones twice during our stay) seemed unwarranted. But these things all paled with the fact the unit was pet/service dog friendly and the host was extremely nice and responsive, so I feel as though the 5 stars are deserved. I would stay here again.

Mateo

2 months ago

Great house for a family of 7. very clean and spacious.

Michael

2 months ago

Great location and stay!

Sheri

3 months ago

Great location to Disney. Dennis was very responsive to questions.

Javier

4 months ago

The place is great. We especially loved how comfortable the space is and the thoughtful touches throughout: the decor, as well as the cookies, coffee, tea, and other small amenities, were a nice touch. One area for improvement is the check-in process, which isn’t clearly communicated in advance. While we received the door code, there was no prior mention of the different guard gate, the registration at the clubhouse, or the additional $21 fee charged at check-in. Overall, it was a nice stay despite a few minor hiccups.

Keishla

4 months ago

Beautiful house and very spacious.

Catherine

5 months ago

We had a great stay over the Christmas week. It started a big rocky when I went to get in the house and the code provided didn’t work. I was tired from a long drive but Dennis actually responded within 15 minutes with the correct code and we had no other issues. Mistakes happen but fixing it quickly is what gets these guys 5 stars. The place was beautiful and very, very clean. We all LOVED how comfortable the beds were as well. Dennis also answered a message request from me late on Christmas Eve when I asked to add my nephew as a guest for Christmas Day (so he could get in the gate). I appreciate how friendly and fast communication was. I’d stay here again or with this company again for sure.

Mandy

5 months ago

A great stay! Well equipped with necessities, comfortable beds, very quiet and secure, and most importantly for us, close proximity to the Disney parks. I frequent the area and am so glad to have found this gem to stay at. Hope to stay again for all my future visits.

Alejandro

6 months ago

Great place! Would recommend to anyone looking to stay close to the parks!

Lora

9 months ago

Everything was great but I do think in the check in information you should let people know they will have to go to the clubhouse and check in and get a code for the gate and whatnot. And there is a 20$ resort fee. But other than that everything was great! Thank you! Your home is beautiful and the neighborhood is definitely safe. Close to everything. Thank you again! I hope to stay again in the future

Brooke

9 months ago

The AC went out, and Dennis said someone would come “ASAP.” I asked multiple times for a real ETA since I was headed to the Disney parks and did not want to leave my dogs in a hot unit or with random people. All he did was repeat that the staff starts working at 9 and that he “sent a message.” No real answers—just stalling. My husband stayed behind and still, no one showed. I asked Dennis to call me several times—he ignored every request. Hours later, after my husband finally left to join us for my daughter’s birthday lunch, Dennis suddenly claimed the AC tech was at the unit but couldn’t enter because of the dogs. This was completely mishandled. The lack of communication was disgraceful, and the vague responses made it feel like I was talking to a robot. The entire day was thrown off because no one could give a straight answer. It took 11 hours for the AC to be fixed in 100 degree weather. I would not recommend casiola vacation properties as they are unable to effectively communicate.

Charles

9 months ago

Really enjoyed our stay. Something my wife wanted a full length mirror in the bedroom. Everything else was great.

Jamie

10 months ago

Great place to stay for Disney. Very clean, comfortable and well decorated. Only issue was the description stated we could go straight to the unit but we had to go to a security gate, get a form, go to the clubhouse to fill out/turn in form, pay $20 resort fee (that we didn’t need) and wait for a pass. I do appreciate the security though!

Jeffrey

10 months ago

The biggest issues were the owner being unaware that a pass was needed to get through the entry gate, The carpets were a bit old and dirty, and there was a live cockroach spotted in the apartment

Maribel

10 months ago

Enjoyed my stay. I always have a great experience with them

Amber

10 months ago

Great location (very close to Disney and many, many places to eat/shop). Having onsite laundry was helpful and so was the fully stocked kitchen as we like to eat at home/pack food for theme parks due to dietary allergies.

Elizabeth

10 months ago

The host was very responsive to any questions I had regarding the stay. When my family arrived, we were greeted with a clean and tidy home. The location of the stay was perfect for our week at Disney. I 100% recommend booking this location for a convenient and affordable stay.

April

11 months ago

This home was everything we needed for our family. Doggy and toddler friendly. Dennis was very responsive throughout the stay.

Miguel

11 months ago

This place was really great! Comfortable and even has some Oreos waiting. That was a very nice touch.

Kayla

1 year ago

We had quite a few issues at this stay. The home was beautiful and clean, however, there were no clear instructions on gate access, the washer machine was leaking with one small load we put in, and the ac broke while we were there. Unfortunately maintenance is not 24/7 and we had to sleep without ac with our pets.

George

1 year ago

Great place. Well stocked and great location. Very clean. Would recommend

Brooke

1 year ago

Great quiet place very close to the parks! Would definitely recommend

Andreas

1 year ago

Communication with the Dennis was always quick and straightforward. He was quick to take care of our concerns. At check-in we paid parking fees because otherwise we would not have gotten into the facility. This was refunded by Dennis.

Dalma

1 year ago

I will definitely stay again. Everything was great.

Nancy

1 year ago

detail oriented. Wish there are better supplies of toiletries

Ingrid

1 year ago

Great Host! Cozy house exactly how it is described in the app.

Alexander

1 year ago

The place was super clean, the beds were very comfortable, it was really close to the parks we wanted to visit. The communication was great, every concern/question we had Dennis will helped us and he responded fast. This place was 10/10

Monique

1 year ago

We had a wonderful stay. The community where the townhouse is located is great.

Peyton

1 year ago

Dennis was an amazing host! We had an issue while checking in after midnight but he still quickly answered. There was also a problem with parking but he helped us figure it out and make it right with us. The house itself was perfect for 2 dogs (one being a puppy) and having so much grass for them to get to quickly and explore. We will definitely stay again!

Virginia

1 year ago

Very nice place

Eddie

1 year ago

The place was nicely furnished and clean. we were close to Animal Kingdom, so that was a real benefit. Large TV, good beds, and adequate kitchen for the 5 adults and 2 kids. We came 15-20 minutes after the cleaning crew left, and the floors were wet, so we had to dry them with a towel to keep from tracking in dirt. But I'd rather them be clean and wet instead of dirty. I would certainly stay here again. I used AirBNB for years. This was my first rental after a long absence. It was a good experience.

Omar

1 year ago

We enjoyed the property at Emerald Island and the team took good care of us and the property.

Graham

1 year ago

Just got back after 2 weeks at this location. Lovely well designed spacious townhouse close to heated outdoor pool and spa. Would definitely recommend Emerald Isle resort. Lovely safe gated community.