Gwendolyn

2 weeks ago

My overall stay was great. The home was clean and pictured exactly how it’s posted on the website. My only complaint and frustration was the check-in process. Had to wait 2 1/2 -3 hours to get to the main entry gate to check-in. Upon reaching the check-in point, I was not in the list nor was my guests. The prior occupant was still listed. In order to have them deleted from the profile of the home was were occupying, I had to turn around and get back in line for another 30 minutes to prove I was scheduled to be there. I had to call the concierge/host to request to have this corrected. If you book Storey Lake as your choice, please pack your patience and do not go to the grocery store prior to checking in because it’s likable your ice cream and other perishable items will be destroyed and unsafe to consume. Other than that part - it’s a beautiful property and the 2 club houses on site were top tier.

Monica

1 month ago

Honestly was a great place for what it was. Dennis was communicative and understanding. The area was nice. Just had some trouble at the gate but it wasn’t just me, something must’ve been down with their system. Other than that, everything was pretty good!

Stephanie

2 months ago

Great customer service. Cleanliness was less than stellar. We ended up cleaning the mold ourselves since the cleaner didn't have supplies and didn't return. My family always makes the best of a situation. So we still had a good vacay. Our experience is unique to this location and cleaning service. We've had nothing but excellent experiences at this host's other properties.

Sergio

3 months ago

It was great to be in Kissimmee as Dennis' guest! He was super quick to respond to messages and resolve our needs! I will definitely be back!

Maria

3 months ago

Everything was great.

Reynaldo

4 months ago

Great host and great place to stay.

Bobbi

4 months ago

Great communication, easy to access.

Viviana

4 months ago

The house is very comfortable and in perfect condition. highly recommended. excellent host. Thank you

Junior

5 months ago

Me and my kids enjoyed the place it's was super clean

Eduardo Filipe

6 months ago

ATTENTION/HELP/SOS Terrible, panic, dread. That's what my family went through. I have 2 babies, I felt threatened, tried to break into the house. I tried to leave the first day, but the Dennis owner of Cassiola refused to return my money. He was threatening, sent to clean the house a person who lives illegally in the United States. The House was extremely dirty, my 1-year-old baby who suffers from asthma was sick. I tried every way to leave, but he was an evil person, refused to return my money. He's a pickaxe. I don't recommend it, a person like that. I said that in Brazil I would make a complaint against him. He said that I am not in Brazil and that he has influence. A bay of pickaxe. I just wanted my money back and leave. But he refused. We threatened my family. I sent pictures of the filthy house to Airbnb but they didn't do anything. Since Dennis has several properties on Airbnb, they preferred to drown out the case for money. I'll seek out my rights

Rey

6 months ago

Amazing stay besides WiFi not working on any of the upstairs tv’s

Kleber

8 months ago

Otima casa, with excellent structure, very complete and clean. Ótima opcão for families, especially with children.

Yeshia

8 months ago

This location was just as describe in the listing. Everything was clean and neat. Close location to one of the clubhouse with a pool and tiki bar. My family loved it!

Evalena

8 months ago

Amazing house everything was great except the AC it always seemed hot in the house luckily we were hardly there because we live locally.

Mirko

9 months ago

Excellent place to stay

Daniel

1 year ago

The stay was perfect. The house is great for those who want peace of mind as a family. Located near Disney but not so far from orlando, the place is ideal for welcoming large groups, with two suites and a bedroom (bunk bed) with a bathroom in front on the upper floor and two bedrooms (not en-suites) with a bathroom in front on the lower floor. Kitchenware available, towels clean for daily use and for pool, washer and dryer, pool (not heated). The condominium is safe, with pleasant and calm surroundings, with leisure area and a great gym. I would definitely stay in the house again with my family for a future vacation. Nothing to complain about.

Sinikiwe

1 year ago

The property is exactly as described. It is very spacious and the beds are very comfortable. Will definitely recommend

Jenna

1 year ago

Nice stay, my family and I will definitely come back.

Tricia

1 year ago

Lovely place. The internet did go down often but Dennis was quick to respond to router questions. Other than the security gate check in being slow.. it was a great home! Pristine! We felt right at home. Thank you. Tricia

Livv Well Dream Spaces

1 year ago

Easy access, responsive host. Home matched photos. Great location, would book again and recommend to others

Jessica

1 year ago

Home was exactly as listed. Very nice. Spacious and clean! Host was very responsive and helpful. Would definitely recommend and stay again! If you want the pool heated, be sure to ask before check in.

Rene

1 year ago

Greg stay

Qianyi

2 years ago

The room is clean, nice and new. 5 bedrooms , 4 bathroom! Enough for family. The location is ok, if you drive a car to Disney or universal studio, it’s about 20 mins. The only problem is the water, water has very strong bad smell, maybe because they doing construction next street? Overall is good, I will give 4 star.

Stacie

2 years ago

The house was very nice. Could have been cleaner. The early check in fee is a rip off, never paid to check in early before anywhere else - it’s a nice act of service if the house is clean and ready for the next guest, let them in. The starter suppliers were very low. There is no real hand soap, just a few body soap bars. In these times, real, antibacterial hand soap is valued. I reached out before my trip to confirm there was a high chair and I was told no, so I brought mine, and there was a high chair. I’m guessing they didn’t even check. Lastly, it does say you have access to the propane grill, but of course the propane is empty. We had already bought our groceries intending to grill, so the next dozen guests can thank us for that.

Zack

2 years ago

Great place! We had 6 grown men in the home for a week and no one felt crammed.

Ricardo

2 years ago

Attentive and helpful host. Great house, easy to park, clean, very comfortable and very well equipped, the only detail, which to go to the gym and the club with the pools , it is necessary to use the car.

Brittany

2 years ago

Very nice Airbnb! The kitchen has everything you need!

Megan

2 years ago

Great townhome in a large (still growing) resort. It comfortably slept 5 adults and 2 children during our stay. The clubhouse water slides, lazy river & splash pad were a short 3 minute drive away + pool towels were provided (located in the laundry room)!! Target, WalMart & Publix were all less than 2 miles away for grocery needs. We made it from doorstep to Magic Kingdom parking lot in 16 minutes and doorstep to Universal Studios in 32 minutes.

Shakira

2 years ago

The unit we stayed at was absolutely beautiful. The decor of the home was way better in person. The home had more than enough space for myself and my friends. The beds are absolutely comfortable and adds to the relaxation of the home. The unit is on a resort where there is a small waterpark that is so much fun. We even enjoyed it as a group of adults. The host was very responsive and you also have the capability of contacting Casiola (the management company) directly if you have any questions or concerns in the home. The home was so comfortable, we barely left the unit. I am looking forward to booking here again.

Daniela

2 years ago

The house is as shown, it is beautiful very well conditioned and comfortable for a good group of people, the only thing that is far from the club House where the pools with slides are you have to go by car for -5 10 minutes. The rest perfect

Madeline

2 years ago

House was exactly as pictured! More than enough space for our family of 7 with quick access to everything we needed for the week.

Noura

2 years ago

This airbnb. Was non other its a super clean and tidy they provided soap,shampoo,towels and other essentials + a welcoming gift It was perfect in size and the location is wonderful its very close to Disney and universal studios i would definitely recommend coming here and hope to one day return.

Kennetta

2 years ago

Everything was great!

Miguel

2 years ago

Awesome place and really nice house! Everything works perfect, fully equipped house…dont even need to bring your baby chair to eat or pack & play…be back!

Maria Elena

2 years ago

House spacious inside. The terrace and pool area is smaller than what you see in the photo.

Marienid

2 years ago

Beautiful Place and Excellent Location

Louis

2 years ago

The house was spotless. The lazy river was a big hit with the little one. Will definitely return on our next vacation

Prinsangela

2 years ago

Everything about this home was amazing great location great environment

Miki

2 years ago

If you’re looking for an amazing place don’t doubt chose this one, it’s even better than the pictures. My family and I enjoyed so much during our stay anda can’t wait to come back soon. Thanks Dennis

Marylin

2 years ago

Dennis was a great host. This home is amazing beautiful and everything you need is right at your fingertip. Everything went smoothly and was very easy to follow. We will definitely stay there again.

Shatorria

2 years ago

Very nice home we really enjoyed our stay

Danii

2 years ago

Dennis communication was great. The home was amazing as well. My family and I enjoyed everything about it. It’s close to everything and very comfortable. There’s construction going on, but that was no bother to us. Will be staying again on our next vacation.

Daihana

2 years ago

Really enjoyed our stay here, the pool was very warm and we were very comfortable with the temperature of the place. Beds were very comfortable, I'd def return.

Janay

2 years ago

Great location. Very clean home.

Kelvin

2 years ago

If I could rate this place with 100 stars i would, absolutely amazing!!! I will be rebooking for my nxt trip with you guys thank you so much!!