Host & Stay | Priory Yard, Barnard Castle
Entire home in Barnard Castle, United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom 1
1 king bed
Bedroom 2
1 bunk bed
Amenities
- Hair dryer
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- Bed linen
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free residential garage on premises
4.68 · 19 Reviews
3 months ago
We were bitterly disappointed in this property from the moment we approached the front door and I can see why there is not a photo of it on your site, for the price we paid over £150 per night it was just not good enough, this was purely down to very poor cleaning, maintenance and presentation, we even decided to leave a day early due to the disappointment. This property has all the mod cons but these are not worthy if the basic cleaning can’t even be presented to your customers, I honestly feel that your cleaners awareness to hygiene and maintenance awareness is severely lacking. I have used AirB&B over a dozen times and I can honestly say that this was the biggest disappointment we have experienced and that I will think twice before ever using host and stay again, they have not even bothered to respond to my concerns with a resolution within their timescale given, I held back giving a review to allow them to reply but alas I have heard nothing.
6 months ago
We had a good stay at Priory Yard. The accommodation was super clean and the beds and sofa very comfy. It's also a very quiet cul-de-sac and a few minutes walk into town. A couple of flags for future guests though... there is very little storage space. We were surprised that there was nowhere to hang our coats (it chucked it down the wknd we were there) and there is also no storage at all in the second bedroom. There is some hanging space in a cupboard in the main bedroom, but it was also where a mop and hoover were being stored. We were there for a funeral and had smart clothes to hang up so not ideal, but workable. Also, it's worth knowing that after booking there is another compulsory fee to the company who owns the property - damage waiver and admin fee. Not eyewatering, and in the small print, but not totally clear in the purchase pathway. Other than that, we had a great stay and ideal for short break in Barny.
Location
Barnard Castle, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- No pets
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed