Guest Homes | Watledge House Apartment
Entire apartment in Tewkesbury, United Kingdom
• Stunning decor
• Central Tewkesbury location
• Free Parking
• Outside Patio Space
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Select dates to see prices
Managed by
Dale S.
Amenities
- Hair dryer
- Washing machine
- Essentials
- Bed linen
- Iron
- Heating
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free parking on premises
Carbon monoxide alarm
4.39 · 31 Reviews
9 months ago
Our reservation was Dec 20 to Dec 29, 2023. We arrived late (21st am) we informed them of mold problem and sent pictures. They did nothing but say they'd investigate. We said we couldn't stay in that condition and said we'd be forced to leave Friday if not resolved (mind you, this is Christmas.) They said they had nobody to come out and offered no indication of when someone would come out. They offered 50% refund for remainder of stay. We left Friday (22nd). The next Wednesday (27th), they said they had someone come out on Sat (23rd) - (don't know if it happened because it was nearly week later) They said we didn't give them a chance to fix the situation. We were supposed to stay in filth for 4 days waiting on them with no commitment of when it would be resolved? We ask about our refund every other day. They say they are waiting for management. As of Jan 12, no refund. Kind words, but no commitments, no results - just empty promises.
Location
House Rules
- Check-in after 15:00
- Checkout before 10:00
- Self check-in with lockbox
- 6 guests maximum
- Quiet hours
- Gather used towels
- Throw rubbish away
- Turn things off
- Return keys
- Lock up
Safety & Property
- Carbon monoxide alarm not reported
- Smoke alarm installed