André

1 month ago

Great place to spend a few days with family and our pet dog. A loose doorhandle and basic kitchen utensils but as expected from descriptions and nature of a block of serviced appartments. Very close to a great beach and fab restaurants all along the seafront. The pub next door had live bands playing for it's opening weekend so we were initially worried about late noise but they stopped playing quite early and didn't affect us getting to sleep. Handy electric gated parking at the rear of the property was great for us.

Allicia

11 months ago

Location is great for the beach. Nothing special. Extremely loud parties in apartment 4. Smelled like sewage. Living room heater was locked so we were cold. Left early. Didn't even have salt in the kitchen. Also, for having such a strict damage policy, they sure aren't taking care of repairs. Lots of wall damage

Sarah

1 year ago

Perfect location for our needs, very clean, we didn’t use the kitchen for cooking but it had all you could need ( apart from oven shelves) they leave some washing tablets for the washing machine and dishwasher (although there is no dishwasher) it didn’t smell like others had reported so hopefully that issue is sorted. Would definitely stay here again.

Michael

1 year ago

A decent apartment meters from the beach.

Megan

1 year ago

Very comfortable accommodations in a great location. The space could really use a guest manual with instructions on how to turn the shower on, get the tv to work (we didn’t get assistance with this one even after asking multiple times) and how to work the washer (we’re pretty sure the dryer doesn’t work) and would benefit from a few extra things like a clothes drying rack, broom, and extra cleaning supplies (hand soap in the kitchen, extra toilet paper, more than one garbage bag, etc.). However, these things aside, it was quiet and clean and a great place to stay for a few days on the beach.

Lucy

1 year ago

DO NOT STAY HERE!!! The apartment smelt like sewage. We had to buy room spray and even that didn’t help. The oven didn’t have shelves that fitted the oven so we couldn’t cook properly. The internet didn’t work so we had no TV. The smell was so bad that I was woken up by it and we had to leave. Our clothes smelt of sewage, it was that horrendous. Host and Stay have been so unhelpful and are refusing any refund even though the apartment was not liveable. I would not recommend this property or any property they manage!!

Steph

1 year ago

Lovely apartment, nicely furnished and a well equipped kitchen. Nice to have plenty of glasses, plates etc. Comfy bed. Nice restaurants, coffee bars and fish and chips nearby. Lovely sea front with promenade. Had to contact the team to say there was no hot water in the kitchen or bathroom taps. Wasn’t a problem for us as we just used the kettle and the electric shower. The real irritation is the stuff about the damage deposit or waiver payment. We had to pay either £250 deposit with a £10 admin charge or a £25 waiver fee. This had to be done through the company website which didn’t work on my iPad and took several texts to sort out (the team do reply very quickly). I’ve never been asked to do this for an airbnb before and frankly, it was a nuisance and felt like a bit of an insult. I’d rather they just added £10 to the upfront cost and got themselves better insurance. It puts me off using this company again which is a pity as the flat was lovely.

John

1 year ago

We had problems trying to pay for the waiver and insurance that was required. The problem was with there app. We spent 3 days trying to resolve the problem. We only found just before check in that we would be able to get in to the apartment. There was hot wafer the shower but none in any other tap. Toilets smelt. The fob stop working for the shutter on the car Park. We rang to say we could not get our car out because the shutter was shut. The response was that we should knock on one of the other apartments to see if they could help.

Tessa

1 year ago

The apartment was immaculate, well-designed and well stocked. Loved the freshness and thought that went into the decor. A great base for exploring Seaham, Durham and Newcastle. Very easy to catch the train too. Recommend looking for sea glass at North Beach and Ashoka (Indian restaurant) served us a delicious meal. Please buy a grater for the kitchen. One negative is that it was quite noisy at night from the pub / cocktail bar right next door. The other negative is I didn't feel the cost was clear, it wasn't obvious upfront that as well as the rent and cleaning fee there was also a non-refundable breakage deposit.

Rebecca

1 year ago

We had a lovely couple of days here. The flat was clean, well appointed, warm, comfortable and central to the town and beaches. Our only criticism would be that the WiFi was slow, which made streaming TV a little frustrating, but this was very minor and didn't detract from a couple of beautiful sunny days hunting glass. Definitely recommended and would stay again 😊

Yvonne

1 year ago

Excellent location and apartment looked lovely. Disappointed by awful smell from bathroom. TV wasnt linked to wi fi. Owner came next day to fix TV and arranged for plumber to fix bathroom. Furnishings were very good but no welcome/information pack. No mirror or bulb in lamp in twin room and no coat hangers in either bedroom. Very loud music on Saturday night from next door bar. It didn't bother us, but would keep children awake. Stopped at midnight.