• Hair dryer
• Cleaning products
• Shampoo
• Conditioner

• Body soap
• Hot water
• Shower gel
• 65-inch HDTV

• Wifi
• Dedicated workspace
• Kitchen
• Pets allowed

House Rules

• Check-in after 15:00
• Checkout before 11:00
• 2 guests maximum
• Pets allowed
• No parties or events
• No commercial photography
• No smoking
• Additional rules
  ISSUES DURING YOUR STAY If you experience an issue during your stay, contact us immediately via email or sms contact details provided to you in your welcome arrival notes. We will attempt to remedy the issue. We will not consider any compensation unless we have been afforded the opportunity to rectify the issue. PROHIBITED PARTIES, FUNCTIONS AND GATHERINGS Properties are offered for private purposes only. Parties, functions and gatherings involving persons who are not permitted to occupy the property are strictly prohibited. If Hotelesque forms the view that an unauthorised party, function or gathering is taking (or has taken) place it will result in the immediate termination of booking and no refunds will be provided. We reserves rights to appoint security guards or other appropriately qualified persons to enforce evictions and advise police if it believes that it is necessary to do so. A penalty fee of $1000 will also be charged. NUMBER OF GUEST The number of guests occupying the property must not exceed the number stated in the booking confirmation. If an excess number of persons have occupied, attended or otherwise used the property then it will result in the immediate termination of booking and no refunds will be provided. NOISE Noise complaints are serious. Noise audible outside the property is prohibited between 10 pm and 8 am as most of our properties are situated in urban locations which are noise sensitive. If you or any other guest fail to take appropriate action following a noise complaint, you may be asked to leave the property immediately which can result in an eviction and or loss of bond or both INTERNET Internet connectivity is provided at the property as a service to guests, however uninterrupted and / or high speed connections cannot always be guaranteed. Hotelesque is not responsible for any loss of amenity or any other loss if internet services are unavailable or connectivity is otherwise unsatisfactory during your stay. We are also not responsible for diagnosing or fixing any connectivity or other issues with a guest’s computer or other devices. If required to attend the property to assist with such matters, additional call out fee of $80 per hour will be payable Half hour is calculated on 15 minute intervals) CHECK OUT The Property is to be vacated by 11.00am on the day of departure unless prior arrangements are made. Failure to vacate at the required time will incur a penalty equivalent to $80 per half hour after 11.00am (Half hour is calculated on 15 minute intervals)

Safety & Property

• Carbon monoxide alarm installed
• Smoke alarm installed

Property Manager Terms

• For a full refund of the nightly rate, the guest must cancel within 48 hours of booking and at least 14 full days prior to listing’s local check-in time (shown in the confirmation email).
• For a 50% refund of the nightly rate, the guest must cancel 7 full days before the listing's local check-in time (shown in the confirmation email), otherwise no refund will be given. If only 50% of the reservation has been paid, no refund will be issued and the remaining 50% will simply not be charged.
• If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded.
• Cleaning fees are always refunded if the reservation is cancelled before check-in.
• Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
• A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.