• Bath
• Hair dryer
• Cleaning products
• Shampoo

• Conditioner
• Sea view
• Wifi
• Dedicated workspace

• Kitchen
• Shared beach access
• Smoke alarm
• Carbon monoxide alarm

House Rules

• Check-in: 15:00 – 19:00
• Checkout before 10:00
• Self check-in with lockbox
• 8 guests maximum
• No pets
• No parties or events
• No smoking
• Additional rules
  Please read the following information in detail before making a booking. Zimbali Estate has uncompromising ACCESS CONTROL POLICIES which are very important to understand before making a booking: *No VISITORS are allowed (only registered guests on the booking form that have produced IDs as per the Zimbali check-in procedure will be provided with access onto the estate). *The maximum occupancy of the home must be adhered to - this includes all persons on the guest list over 1 years of age. *No last minute or same day bookings allowed. *New bookings can be accepted by latest 12pm the day prior to check-in and are conditional on the booking form being completed and sent back to us immediately to avoid access onto the estate being delayed or denied. *All forms must be submitted to us by latest 12pm the day prior to check-in with all the correct information along with ID copies of all guests 16 years and older in order to gain ACCESS onto the estate. Failure to do so will result in a late penalty fee of R350. Guests under 16 years of age must be listed on the booking form with birth dates. *It is mandatory to complete all details for persons / vehicles entering the estate, all drivers will be biometrically registered. *All passengers over 16 years old will be registered on portable scanners. *Access of all passengers will be checked on each and every entry into the estate. No passenger will be allowed access into the estate without biometric registration. *Late form submissions, late additions and/or late changes to a booking (after 12pm the day prior to check-in) will ONLY be processed the following day and guests will need to wait at least 24 hours from this point before they are able to check-in, resulting in access being delayed. *Any changes to the booking form will attract a late penalty of R350 per change. *No servitors are allowed, including but not limited to chefs, masseuses, decorators and beauty technicians. *The accommodation is for short-term residential rentals only. It is not for events, functions, parties, receptions, meetings, commercial use, or guests above the registered number. *In case of a late check-in after 7pm on Saturdays to Thursdays and 10pm on Fridays, a standard late check-in fee of R750 will apply. *Accepted forms of ID copies include a copy of a guest's ID Book, ID Card or Driver's Licence. Guest identities will be verified by Zimbali on this basis. *Guests arriving during office hours will report to the Welcome Centre at the North Gate to complete their access then enter the estate through the West Gate. Check-ins outside of office hours will do biometrics at the West Gate and complete their access at the Welcome Centre the next day. Office hours are below. Please understand that the Zimbali Estate Management Association (ZEMA), who are completely independent from Euphoric Leisure, govern and enforce these policies. So please adhere to them to avoid any complications with your access. We'll do our best to assist you in this process but know that we are equally governed by these policies. Euphoric Leisure is not responsible and will not issue refunds in the event of mistakes, missing information or changes/adjustments submitted by guests which lead to access being delayed/denied. It's the guests' responsibility to ensure all guests' details are correct and submitted on time in accordance with the ZEMA policies. Based on the above, we advise that you complete your forms as soon as possible and DO NOT leave it to the last minute. This creates major unnecessary stress and could jeopardise your access onto the estate. SECURITY DEPOSIT *A R6,000 security deposit is required, in the form of a hold on your credit card, processed 1 day prior to check-in, that will be automatically released within 7 days of check-out should there be no damages, fines or fees as per the Booking/Rental Ts and Cs. In the event of a claim, there will be a 15% service fee charged on the total claim amount. ZIMBALI UBER/TAXI RULES *Ubers/Taxis are NOT permitted to transport guests around the estate. It is therefore advised that if guests are not using their own car that they rent a car so they can access the estate facilities (guests can also rent a golf cart for the same purpose). *Ubers/Taxis can be used for drop-off and collection ONLY. Codes can only be requested between 8am and 4pm each day. Codes expiring due to guests arriving after midnight may result in restricted access to the estate until office hours resume the next day. *Guests are liable for any fines incurred by their Uber/Taxi driver(s). *Uber Eats or takeaways are to be collected outside the estate. Zimbali stipulates that no access codes will be issued for food deliveries. HOUSE RULES *Smoking of hubbly bubbly on the premises is prohibited. *Strictly no smoking allowed inside the property (including cigarettes, e-cigarettes and vapes). *Amenities may not be removed from the property. Charges will apply. *Leave all keys at the property upon departure (access cards to be left at the Welcome Centre when you depart). *Guests are responsible for all damages and/or fines during their stay. OTHER NOTES *The Zimbali Private Beach is strictly a non-swimming beach and is unprotected. *There are lots of MONKEYS on the estate. Guests must close all windows and lock doors while not at the villa and especially on departure. Any damage caused by monkeys during a guest’s stay or after check-out as a result of their negligence will be for their account. Do not feed the monkeys. *By making a booking you agree to comply with all of Euphoric Leisure’s rental ts and cs (https://euphoricleisure.com/rental-ts-and-cs/). CLEANING Daily cleaning is included, except Sundays and public holidays LOADSHEDDING To assist during loadshedding if this should occur during your stay, this property have 2 emergency lights and a gas stove. Please note there is no generator or inverter at the property. You're welcome to bring your own mobile backup power to assist you further. You'll be notified prior to check-in of the loadshedding schedule should there be any that occur during your stay so that you can plan around it accordingly ZIMBALI ESTATE RULES Read familiarise yourself with all the estate rules here: https://euphoricleisure.com/zimbali-estate-rules/. By making a booking you agree to comply with all of Zimbali’s rules and policies. ZIMBALI WELCOME CENTRE OFFICE HOURS Mon-Thur: 07h00 - 19h00 Fri: 07h00 - 20h00 Sat&Sun: 08h00 - 17h00 ZIMBALI EMERGENCY CONTACT *Should you have problems with your access cards or access codes please contact: The Welcome Centre on +27 (0)32 007 0100. *Should you have an EMERGENCY, the ZIMBALI CONTROL ROOM is your first port of contact. The number is on the Zimbali Estate map that you will receive at check in: +27 (0)76 336-3713 or +27 (0)71 739-6904.

Safety & Property

• Pool/hot tub without a gate or lock
• No carbon monoxide alarm
• No smoke alarm
• Must climb stairs

Property Manager Terms