Sian

1 month ago

The place is beautiful, up to date and well equipped. Any queries we had they answered quickly.
Loved the little touches in the bathrooms such as the shower gel, soap and shampoo.
It was clean house and tidy place. Some more attention to detail on cutlery, cups etc (the dishwasher doesn't always clean everything fully)
The hidden wardrobes were a fantastic use of space. A few more hangers would have benefit.
Loved the little table next to the double chair, would love to know where you got it?
Extra blankets were a fabulous touch for the colder months.
The heating was a little complicated would love to have been able to control it a little more as it was fairly cool one evening. (Positive though as it was modern and different)

Coffee, sugar and tea sachets were lovely little welcome after a long day of travel. Although we did bring our own just in case.

Apart from a few bits mentioned was a lovely stay and would love to return.

The surprise £25 for Insurance! Please add this to your information before people book.
Normally you would pay a small amount to cover damages etc. But no in this case you either paid I think was £150 to be returned if no damages occurred. Or £25 nonrefundable!
So not only we paid quite a lot of money for a 3 night stay but we had to pay more on top. I think it was unnecessary and unexpected.

1 tea towel provided which wasn't very good if we had known we would have brought our own, washing up liquid wasn't very good either (i know there was a dish washer but they dont clean very well), which may explain why the cutlery wasn't very clean (we washed them again).

The bedroom TVs are quite small for the rooms perhaps a little larger perhaps?

Dale

1 month ago

Spacious, well appointed and decorated, well equipped. Moments walk from the Main Street and the Co-op.

Dishwasher not working (dishwasher tablet left for use - not sure why). Otherwise was great!

Carol

2 months ago

Great base for exploring Seahouses and beyond. Lots of nice beaches and country pubs. We liked the fact there are 3 big bedrooms as we were friends meeting up. The layout was great and the house lovely and clean & warm.
I liked the key in the box check in although only got the code on the day of travel rather than the night before.
You will be given an online link to their website brochure when you book which details everything, including instructions for checkout which I didn't realise until later (such as turning the heating down before we left).
The house is an end terrace with parking for 2 cars. Very quiet and slept like a log.

Sarah

2 months ago

Lovely house in a quiet lane near all amenities.

Kirsty

2 months ago

We had a great stay at Sunflower cotage. It’s beautiful - the photos don’t do it justice! It’s spacious and modern and the location is perfect (only a few mins walk into the centre of Seahouses).

We had some trouble figuring out the air source heating controls (some more detailed instructions would have been useful). And we were disappointed the RV car charger didn’t work as it was a feature listed in the accomodation details at the time of booking.

Seagull

2 months ago

keys were in the key safe as arranged. The spare key (inside the property) didnt fit the door lock, so we only had one key.

On the first morning, we didnt have any hot water, after 40 minutes trying to get this going we rang a number through Booking.com, this was sorted out within hours, despite this I received 3 emails from Host and Stay saying this would be dealt with (after being sorted), the last email was on the evening before we left, very poor communications at Host and Stay.. The dishwasher didnt work, after 2 hours in total trying to get it to work, we let Host and Stay know and were told someone would come, would we leave a key in the keysafe, we did. No one came in the 5 days we were staying. Reading the reviews the dishwasher didnt work in May, July or September, this is October and it didnt work. The property lacked basic things, tea pot, milk jug, a toast rack, there was only one hand towel upstairs for 4 people, bare minimum toilet rolls, etc etc with a little more thought basics could be improved. We are still looking for the hairdryer - is there one? We were also surprised to be asked for a "waiver" fee before being given the key safe code to enter the property, this was after we had paid in full and within days of our arrival, this was unacceptable and would have been better included into the rental charge at the outset then we would have known the total cost.

Susan

2 months ago

Our stay was to celebrate my husband’s 60th with our 2 adult children and their partners. Everything was good except that some of the glasses, crockery and cutlery were quite greasy and had to be washed up before use. Also, the dishwasher did not work at all and we had a series of error messages so we’re unable to use it. The worst thing though was that after the 1st night, there was no hot water. We had to boil kettles of water to be able to wash up and we all had to use the downstairs shower to be able to get hot water which was time consuming. We reported this to the contact number but the operative was very unhelpful so the call was ended with no constructive help at all.
The property itself was really lovely. It is nicely situated and we love the area.
I left something behind in the wardrobe which I reported to the contact number and via email and I’m delighted to say that the response to this was very good and I have received the item in the post today. Thank you for this

Cara

2 months ago

2nd time staying here great location, parking out front of property, spacious rooms, modern and comfortable furnishings and very clean

A little bit pricey compared to others similar but still ok and wouldn’t put us off booking again

Mary

3 months ago

Very modern clean spacious and everything you needed for a lovely stay … very central to town centre and amenities…. Bedrooms were very roomy plenty bedding and pillows…. kitchen is well stocked with utensils

The mattresses on all the beds really need looked at … a good nights sleep goes a long way to a happy stay
The dishwasher wasn’t working which was a biggy bug bear for us as a family as none of us likes to wash dishes as we like to cook and eat in
I also find the waiver should be included into the initial cost not sent out 10 days b4 you are due to go on holiday it really upset me that we paid a £25 waiver to cover breakages and the main things we needed weren’t working !!!!

Xuan

3 months ago

The property management company, Host & Stay, is deeply dishonest with their practice. At the time of writing, under the "important info" section in the accommodation, the "damage waiver" is described as "fully refundable". It's only in the rarely-read long description of the property that a obscure mention of "subject to an administration charge" which is in contradiction to a much more prominent "fully refundable" mention in "important info". This is an absolutely reportable act of mislead, and despite my complaint to them over chat, one week later this misleading statement remains unchanged, and they refused to refund us the 10 pound "admin fee". This damage waiver is also not a standard practice in most places that we travelled to.

While we were travelling we neglected to submit the damage waiver payment and only realised that we had to pay it near the end. By the time we paid it, it was 4pm local time. We never got the key safe information even when we arrived. We arrived at the property around 5.30pm, and the key safe information never came through. We did not have any working phone (only had internet data) and the only contact was an after-hours generic contact centre. I had to borrow a phone from a local grocery store's worker, was left "on hold" for a good five minutes; fortunately it was eventually answered and I was given the key safe over the phone. I am deeply unhappy that this "damage waiver" was a ransom to accessing the accommodation that we had already paid non-refundable fee for; and when we neglected to pay it during our busy travel, we almost had to fear for being locked out in gloomy cold country UK. Absolutely horrifying and deeply disappointing practice.

The rest of the house was ok but we were left with very, very sour note on the last leg of our travel.

Keith

3 months ago

Quiet location and very close to shops restaurants and Seahouses town and harbour. All within easy walking distance. Property was spacious, well equipped and comfortable. Large grassed rear garden.

Nothing of note.

Nicky

3 months ago

It was a beautiful house. Very tastefully decorated. The location was great, very near the shops and not far from the harbour

The double bed upstairs was not very comfortable, it could do with a mattress topper.
The shower upstairs produced very lukewarm water. We only had one hot shower at the beginning of the week and after that the water never seemed hot

Marianne

5 months ago

Very spacious, exceptionally clean. Lovely house for a short break

We had no complaints

Damien

5 months ago

We stayed at Sunflower Cottage for a 5 day break with my wife, two kids and our dog. A great location with minutes walk to Seahouses harbour. A very modern, well equipped and extremely clean cottage. The secure, fenced garden was great to allow our kids and dog to play safely. Loved exploring the local area with lots of scenic walks and drives. Our dog particularly loved our regular daily walks along the coastal path through Seahouses golf course which has public right of way access. Would thoroughly recommend this property to anyone looking for a relaxing, homely base for a visit to Northumberland. Only minor criticism was that the dishwasher was not working and we weren't informed until we reported it. Also a local neighbour decided to burn waste in their back garden which faced onto the cottage meaning we couldn't use the garden & the cottage smelled of smoke. Hopefully this will be reported by Host & Stay to the local authority to avoid any future inconvenience to future guests.

Rachel

5 months ago

The property has potential to be a great holiday home but let down by the poor communication from the management company and cleanliness
I specifically asked prior to going if bedding was provided for the cot and was told it definitely would be so when we arrived and there was none it caused a big issue (my 6 month old baby either had to sleep in bed with me or on a plastic mattress) both of which are very unsafe.
Called and messaged the company who sent a message back at 1am advising a fitted sheet would be dropped off the next day. 2 young ladies turned up with full size bedding having no idea they were meant to be bringing cot bedding or that there was a problem and told us they couldn’t provide one due to their own safety regulations so had to go buy our own
The house didn’t seemed to have been cleaned recently either and had holes and stains on bedding. Sent complaint and photos to company and still awaiting a response. Wouldn’t reccomend

Liam

5 months ago

I recently had the pleasure of staying at Sun Flower Cottage and it was an absolutely wonderful experience. From the moment we arrived, we were greeted with a warm welcome and excellent hospitality. The house itself is beautifully maintained, clean, and incredibly comfortable. The attention to detail in the decor made it feel cozy and inviting.
The location is perfect—secluded enough to offer peace and tranquility, yet close enough to local attractions and amenities. We especially enjoyed having the use of the lovely large garden for our fairy friends
The kitchen was fully equipped with everything we needed to prepare our meals, and the living spaces were perfect for relaxing after a day of exploring.
The hosts were responsive and helpful throughout our stay.
Overall, Sun Flower Cottage exceeded our expect. We will definitely be returning!!

Susan

6 months ago

High standard
Could have been a bit cleaner especially the kitchen but overall excellent

No sea or any other view
No instructions booklet to use coffee machine

Susan

6 months ago

High standard
Could have been a bit cleaner especially the kitchen but overall excellent

No sea or any other view
No instructions booklet to use coffee machine

Lynne

6 months ago

Smell from kitchen. Located to dishwasher which wasn’t working. Phoned Host & Stay 8 times who promised it would be sorted either that afternoon or n morning. Still not fixed when we left.

Porter

7 months ago

Lovely and spacious, bright and modern accommodation

Dishwasher not working which we were informed about. But no washing up liquid left only Dishwasher tablets.
Had to buy toilet tissue as no spares in property.

Catherine

7 months ago

location was brilliant. clean and nicely decorated good parking

The dishwasher wasn’t working and nobody came to sort it out. we were a group of 5 so lots of washing up! the loo seat in the upstairs bathroom was insecure and moved every time you sat on it! the road was hard to find it needed a sign at the end. lack of mirrors upstairs and the mirror in the downstairs bedroom was too low if you were standing and too high if you were sitting. the downstairs shower ran too hot then cold and was impossible to keep stable.

Julie

7 months ago

Light, spacious and modern. Equipped with everything we needed for our stay.

Nothing at all.

Mark

7 months ago

Modern holiday let with parking ideal for shops and restaurants

Susan

8 months ago

Spacious and good location

Poor cleaning (iv took pictures)

Danny

8 months ago

Location was excellent good parking. Really nice place and a good price would highly recommend.

Nothing to dislike

Nanette

8 months ago

Great cottage with all the facilities you need and lots of extra things included for beach days. Large garden and bbq. Excellent location and two car park spaces.

Mattresses could be bettter as not the most comfortable but lots of extra bedding provided. Took a couple of days to get heatong sorted but lots of blankets and extra heaters provided.

Doreen

8 months ago

Lovely comfortable cottage, everything you need on a trip away, also very central.

Unfortunately the dish washer wasn't working. It would be helpful to have recommendations of nearby restaurants and places to visit. Instead of having it sent on line by Host and Stsy.

Dr

9 months ago

The accommodation was very spacious. Everything was clean and tidy. The technical equipment worked perfectly. Everything was relatively new and tastefully furnished.

Ian

10 months ago

Good size accommodation is well equipped .

The bed in the downstairs bedroom was the most uncomfortable bed I have slept in the mattress was so thin, and you could feel the springs it didn't feel like a double bed , seemed smaller. I am not the first person to comment on the mattress .
First accommodation we have stayed in with no welcome pack, no milk, bread , biscuits .

Sue

11 months ago

Very clean and well presented. Tastefully furnished. Well stocked crockery, cutlery and cooking utensils. Great location and parking.

The mattresses on the beds aren’t comfortable and when we go away we like a comfy bed. Had to put a spare duvet under sheet to pad out due to springs being felt. This would put us off booking the cottage again unfortunately. Also the downstairs bedroom needs blackout blinds or curtains.

Anne

1 year ago

Everything

Sandra

1 year ago

Great location to explore the area. Lovely property and well equipped

Could benefit from some oven gloves

Rachel

1 year ago

Fabulous location. Modern spacious house/cottage. Had everything you'd need (except USB ports for phone charging). Host and Stay (Agent) very professional and quick to respond to queries. So good having keybox for contactless check in.

Having to pay a $30 admin fee for the security deposit. So instead I chose to pay $50 to not have a deposit at all.
Accommodation was quite expensive too but that could be a regional thing. Beds were not that comfy - we could feel the springs in the mattresses. A tumble dryer would be a useful addition to the amenities.

Samantha

1 year ago

Lovely house in a beautiful area, well worth a visit

Lisa

1 year ago

Excellent location, very well equipped, very clean.

Was a little difficult to find, it's not on Google maps due to new build.

Pam

1 year ago

The property was in a good location for all the popular sites. It had a well stocked kitchen of cooking utensils, crockery and cutlery. Had a dishwasher and 2 bathrooms. Private parking and local food shops, crazy golf and petrol station. Quiet area, but it is overlooked at all sides of the property Customer services responded quickly by phone and email

The beds were so uncomfortable. Bring or use one of their duvets to make a topper as the sprung mattress is not sprung anymore
We had no hot water for 2.5 days, which the agency knew about but didn’t tell us, but hoped the temporary fix would last. A valve needed replacing, but got it in the end
The power shower is tired and just is not up to the task. It’s either scolding hot or freezing cold. Very temperamental
The pillows, too fat or too thin, bring your own. They also have no pillow protector on them
The blinds are not great. Don’t really provide heat or block out the sun. Either use day or night blinds. Or just curtains

Angie

1 year ago

Property was very clean and modern. Liked it had it's own dedicated parking spaces.
Rooms were good size and comfortable.
Location was fab -2mins walk from the Coop and then 5mins walk from the harbour. Lewis's fish restaurant was great and only round the corner.
Had a trouble with the hot water but the host and owner worked quickly to resolve this.
would happily stay here again if came back to Seahouses

Scott

1 year ago

Property all modern with extras ie.tea coffee sugar etc location spot on loved it all being elderly would definitely go back

We had a problem with hot water was none coming out of taps small electric shower downstairs used this and went to chemist for hand and face wipes boiled kettle for few dishes got in touch with who ever thinking it would be a easy fix ie press a button txt message of ewan which was standard and had already read this actually spoke to some lady and explained the problem was all ready logged and the lady hung up communication was definitely a problem went home wed evening instead of Thursday just wanted to wash my hands in hot water other than that was a great place to stay many thanks mrs pam scott

David

1 year ago

Great weekend away with family

Kirsopp

1 year ago

It was spacious and modern and near to all
Facilities
Comfortable and with every need provided.

Just a problem with card acceptance which was resolved. Property perfect
Would use again

Claire

1 year ago

Spacious, nicely decorated, modern, clean

It would have been good if we were closer to the sea and had some views but it didn’t bother us

Deepa

1 year ago

Clean and comfortable to stay

None

Alison

1 year ago

Good location , well designed holiday home. Good facilities, great place to stay.

Didn't seem to have control over temperature in the building. We wanted less heat.

Jonathan

1 year ago

Modern, spacious and well - equipped end of terrace, with large kitchen diner & separate laundry room. Three big bedrooms: one downstairs with bathroom & two sharing bathroom upstairs. Lawned garden to side & rear. Row of recently built cottages is set back from main road, so very quiet, but easily walkable into Seahouses & close to all amenities.

Although electric car charging point is listed on facilities & included in cost this was not working during our stay and office staff, whilst friendly, were unable to help or liaise adequately with owner. Frequent emails inviting contact with management company are no substitute for actually resolving problems quickly.

Richard

1 year ago

Smart and clean

Lack of mirrors in upstairs bedrooms

Marion

1 year ago

Lovely fresh and well decorated cottage .
Thoroughly enjoyed our visit .

The downstairs shower fluctuated between cold and very hot at one point . Although next person found it ok .
Perhaps if someone else is running a tap or using water elsewhere it affects the water temperature?
Just to let you be aware of this as the water was extremely hot at times !

Valentina

1 year ago

Perfect place for the Seahouse family holiday. The house is specious with a modern make over, has a dishwasher and washing machine, lovely garden.

Anthony

1 year ago

Everything about the cottage was fantastic

We liked everything

Anne

1 year ago

easy access modern clean and tidy

nothing

Janet

1 year ago

Lovely base just off one of the main streets. As others have said, initially difficult to find, as the approach to the house is down a driveway, not a street.
However, the house was very clean, and has a nice open plan layout.
We did have some problems with a few things - the dishwasher didn't work and the microwave was missing the glass plate, but Host and Stay were very easy to contact and helpful. The dishwasher was repaired the next day and a replacement glass microwave plate provided as well as some extra tea-towels for us to use.
I would recommend this house.

Mark

1 year ago

Very well furnished house, well equipped kitchen and great location about a 7 min stroll into the centre of Seahouses with a good selection of Pubs and eateries and a coop just around the corner.

Only issue, and it is very minor, was that the microwave turntable plate was missing making the microwave unusable. this has been mentioned in a previous review and has still not been rectified

Danny

1 year ago

Property was comfortable,clean and well maintained, parking on site , lovely place for a quiet stay, would definitely recommend this place and book again if returning to the area.

There was absolutely nothing to dislike about this property.

S

1 year ago

EV charger did not work
Microwave plate missing
Upstairs bathroom quite small to accommodate 4 people

Phillip

1 year ago

Cottage was lovely

Seagulls and pigeons and the mess they left

Daniel

1 year ago

location was great, parking spot on and nice size property

it looked tired in places especially on the wall going up the stairs and bathroom needs new sealant, cleaning wasnt brilliant

Steven

1 year ago

Spacious, clean, everything we needed for a fantastic break, tv with Netflix, location to village and amenities, couple of minutes walk, well be back.

Nothing

Melinda

1 year ago

Great location, off road parking right next to the property, quite at night hence good nights sleep, spacious and added bonus of private garden.

Cleanliness not up to the standard we expect in the kitchen and main bathroom.

Tom

1 year ago

it was immaculate, very clean, well presented and high quality spec throughout. All aspects were as expected or better.

Minor issue in that the microwave had no glass plate but I am sure that is easily resolved.

Carly

1 year ago

fab location,great house for the family.i would stay again
Thanks

Paul

1 year ago

Very clean and comfortable cottage in a location which was ideal for our needs.

Anne

1 year ago

An amazing house, it was so clean and well equiped with kitchen utensils. The underfloor heating was excellent, the house was very warm. There was no noise from the neighbouring property. It was very close to the town and the beach, a perfect position. Television great as Netflix etc available. I would definitely stay here again.

My criticism is purely personal but the beds are not comfortable. I know that you do take notice of the comments as there are now "oven gloves" in the house, which the house did lack apparently. I took extra t towels and my hairdryer as I had read the previous comments and realised that these were not available. Tea, coffee and sugar available but no milk or condiments. Fortunately the Coop is round the corner.

Lucy

2 years ago

spacious, modern design with all the necessities for a family in Northumberland by the coast. central location to all the key landmarks in the area.

it was quite difficult to find as most maps, even Google did not have the road on it. needs more larger glasses.

Shelagh

2 years ago

Very clean & well equipped . Ideally situated for 6 ladies walking The Northumberland Coastal Path.

Nothing really didn’t realise information booklet was online!

Rebecca

2 years ago

It was so clean and welcoming! The extras of washing tablets, dishwasher tablets etc was a real bonus!

Absolutely loved everything….!!

Ok one very small moan, more toilet roll please! Two rolls doesn’t go far with a gmail’s of 5 for 4 nights and 5 days. (Silly moan, I am sorry!)

Anita

2 years ago

looked good on arrival, layout and decor were great quality. Everything we needed was available which was very much appreciated and the linens, sanitary ware and utensils in the kitchen were all good quality. The outside garden was perfect for our granddaughters to run around in and play

We loved our stay, my only slight niggle is that the downstairs bedroom had a double bed when a king size bed would have fitted in easily.

Cook

2 years ago

lots of natural light, good sized kitchen, well equipped, nicely furnished

a basic error no proper directions to the property
the postcode doesn’t work well on Google maps
also although everything perfectly organised something lacking because no contact with owner

Emily

2 years ago

Great location, short walk round the corner to all the shops in sea houses. Quiet and away from road. Really beautifully decorated and felt very comfortable. Wifi good and garden really large, just a little overlooked. Cleanliness needed abit of attention and some more amenities in the kitchen.

Tricia

2 years ago

Location good.

Kitchen lacking in utensils. Seats uncomfortable.

Elaine

2 years ago

Excellent location for the harbour and surrounding beaches and attractions.
Parking right outside the cottage.
Lovely garden space for bbq.
Hope to return in the near future.

Nothing

Mark

2 years ago

Clean and everything you need.

Mattresses very uncomfortable and seating in lounge area not very good. Looks great but not very practical or comfortable.

Julie

2 years ago

The property is hard to find, basically as your coming into Seahouses with the golf club on your right, before you come to the Murco garage it is a very sharp right down a private driveway.

Lizzie

2 years ago

This is a really lovely little cottage, it's a new build and everything feels very fresh. It's great to have parking, there are two spaces but as they are quite tucked away, you might be able to squeeze a third car/bikes in too. Would definitely recommend this as a base to explore Northumberland from.

Stewart

2 years ago

Good layout, with downstairs bedroom and shower room for elderly father.

No oven gloves!

Asha

2 years ago

Location is great (but the directions to find it are absolutely useless, so ask for more decent information than they send you!!), it’s spacious and the bedrooms are all a good size; the garden is huge. It’s a good base for exploring.

Jenny

2 years ago

Lovely house - great location - we had a lovely stay there and would definitely go again.

Susan

2 years ago

Fabulous holiday cottage, wonderful facilities everything we needed. Beautifully clean.
Great location, plenty of parking for i would say 3 cars if you were carefull.
Close to all local eateries. Co op.just round corner for anything you needed, very well stocked.
Brilliant stay

In my opinion the mattresses werent great, all of us had poor nights sleep, so didnt get off to a good start in the morning.
It really spoilt what was a fantastic stay.
Just memory foam mattress toppers would solve the situation.
We were all tired due to this.

Ian

2 years ago

Ideal central location

Karen

2 years ago

I couldn’t find fault with this property at all , it was very clean , very comfortable, well equipped and modern . It had everything we needed to make our long weekend a home from home

I can’t say anything negative , for us it was perfect

Toria

2 years ago

The space was great. Plenty of room and the kitchen and dining space was great, it's decor was lovely. And having access to the garden and back door was really useful..

Kitchen supplies were lacking some. There was only one tea towel and no sponge for washing up. We also found the lack of condiments a little annoying.
The pillows in the downstairs bedroom were very firm and thick and the mattress wasn't terribly comfortable.

Jane

2 years ago

the property was in an ideal location, close to all amenities and the sea. it was quiet area

the location, the house was extremely clean and ideal for our family

Riches

2 years ago

Very impressive, clean, modern, well situated property.

The matresses were very hard.might suit some people but not us unfortunately.

Adam

2 years ago

modern & tastefully furnished

Frances

3 years ago

Plenty of space, easy reach of town and beach. Lovely property tastefully decorated.

Heating wasn’t set correctly this meant we weren’t warm enough.

Jill

3 years ago

Nothing

Sophie

3 years ago

Wonderfully modern and thoughtfully laid out house. All you could ever need and great location within Seahouses!

Aurelia

3 years ago

clean and new, well equipped with good quality furnishings, located a short walk from town. The house is located on a new street and the (Hidden by Airbnb) drop pin we received did not work and so we spent some time locating the house.

Alexander

3 years ago

Outstanding accommodation in a terrific location for all local sights and amenities. Absolutely spotless on arrival, everything you could want for a great stay. Highly recommended.

Sarah

3 years ago

What a great place! We stayed with our teenage children and their 2 friends - we all loved the cottage and had an amazing holiday - I’d definitely recommend it!