4.35 - Google Reviews (1313)
Nicola C
2 days ago
Lovely apartment but very poor management. No tea, coffee, sugar or milk provided which is standard in most rental accommodation. Extremely disappointed in the customer service. We booked through Airbnb initially for 2 nights, the owners offered us an extra night at a slightly reduced rate if we booked directly with them. We took this offer up and paid directly. While we were there we had a family emergency and told Host and Stay on the second evening that we would be leaving first thing the next day and not staying for the 3rd night. We were told we could not have a refund because the host didn't know and didn't turn the heating off. They told us to claim through our travel insurance after several attempts at communicating with them directly, via Airbnb and eventually via phone calls. We have email evidence of telling them we had to leave and their response. The overall experience dealing with Host & Stay was poor, they're only interested in taking money from you and giving the bare minimum in return.
Karine Rose
5 days ago
We had a brilliant stay at flat 7 on Unthank terrace. It was absolutely gorgeous and cosy, well equipped and so well located! We broke a glass and it was not a problem at all. Our flight was cancelled, so we had to extend our stay one extra night and they were very helpful with booking another night. We thoroughly enjoyed our stay there. Thank you!
Mamdouh Al-Aidarous
1 week ago
Excellent location, spacious room, good amenities
George Gamson
1 week ago
Lovely clean apartment, everything you need to hand fab views.The birds nest in Whitby
Marek Jankowski
1 week ago
Excellent spot in the neighborhood of many atractions. Well equipped and big apartment.
Jane Elezzi
1 week ago
Excellent location, the apartment was clean,heating very easy to control, hot water on demand, really loved St Johns Mews
Alan Weldon
1 week ago
Wow, what a find. We’ve stayed is different places each year but this one takes the cake. Amazing rooms and layout, quick walk into downtown or the beach. Everything was just like they said. Staying there again next yearv
Lindsey Gibson
1 week ago
Fantastic home away from home. Warm, welcoming and centrally located. Pet friendly also, would stay again
yvonne gilbert
1 week ago
Lovely apartment clean and furnished well. Added bonus of a covered parking slot. Warm and comfortable wifi and tv works well and quiet Would rwccomend
PAULA TULLY
2 weeks ago
Apartment fine but as so many review prior the entry system didn’t work and I was left outside in the dark and cold. The management company knew this and no practice management of this situation. The entry key is via an app and too complicated for air BB type service. It needs to be rectified and only then book this place otherwise you will find yourself locked out. Lovely owners who came to sort but NOT the point. I paid £526!!!!
Anuszka Stepien-Hales
2 weeks ago
We had a great stay at 1 the mount. We arrived to a fabulous, clean house in a fantastic location. We had a wonderful weekend.
Lisa Mcdermott
2 weeks ago
Lovely little cottage
Liz Moody
2 weeks ago
The location was great for accessing north Norfolk and the local shop and Dun Cow pub were too. The cottage is tired, not spotless, the heating was variable and the dishwasher didn’t work and obviously had not been used for some time. No salt and not rinsed. Good parking, limited outside space, quiet off the road.
Josh Ellerby
2 weeks ago
Amazing Stay at Canning Street, 21D in Liverpool I had a wonderful experience staying at 21D Canning Street! The property is in a fantastic location—quiet yet close to the heart of Liverpool. The apartment was spotlessly clean, well-maintained, and thoughtfully furnished, with all the amenities needed for a comfortable stay. The attention to detail was impressive, from the cozy decor to the well-equipped kitchen. The neighborhood is beautiful, with its easy access to nearby cafes, shops, and attractions. The host was incredibly accommodating and made the check-in process seamless. Their responsiveness and hospitality truly elevated the experience. I highly recommend 21D Canning Street to anyone visiting Liverpool. I’d definitely stay here again!
Jackie Richards
3 weeks ago
Excellent and clear information from the hosts. The flat was beautifully clean and, though very central, was quiet. Highly recommeded.
Josie Price
3 weeks ago
Lovely modern apartment, warm and clean and in a superb location, we will definitely be returning
Michael Coe
3 weeks ago
Had a lovely stay in this very clean modern apartment. It had everything we needed for our 2 night stay.The location was excellent. The apartment was very quiet and we found the pub next. We would definitely stay here again.
Kasia&Marcin Super glosPB
3 weeks ago
Fantastic flat in Liverpool , big, comfortable, varm with balcon and perfect view. Easy contact with the host. Near centrum. I steingalt recommend .
Deborah Bishop
3 weeks ago
Overall clean and comfortable.
Gillian Green
3 weeks ago
Absolutely fabulous place to stay so clean and spacious bedrooms n leisure rooms Swimming pool was excellent