4.34 - Google Reviews (1290)
Matthew Walker
1 month ago
Great location, clean, spacious, good check in and out times, includes parking, great views of the harbour, what more could you want!!
Alan May
1 month ago
Our stay at Sunbeam House in Saltburn on Sea,was amazing. The house was immaculately clean and well equipped, very tastefully decorated throughout. The beds were so comfortable. it's a short way to the town and the beach, couldn't have been better.
jemma Nuttall
1 month ago
Celebrations for my daughter 18th. Fantastic location and they felt very safe and secure. Apartment was kept clean will definitely be booking again
Chris Russell
1 month ago
Very peaceful and clean!
julie bullick
1 month ago
Simply perfect- amazing location, super house (clean, comfortable and beautifully equipped). Would highly recommend 😊
Tessa Niemack
1 month ago
I wouldn't recommend staying at a Host and Stay venue. I was disappointed with them from the start. First, I asked them to cancel a place that I needed to cancel due to a mistake I had made with dates (I asked them within 24 hours), asking them if I could change to another venue at another time, and they refused. Next, we got to the place and the internet / WIFI was not working. I was there for 4 days and it didn't work the whole time. They kept on giving me the run around. Then, there were parts of the place that wasn't properly cleaned (for e.g. there was a used towel on the rack, and the bathroom mat was dirty and smelly). Also, you must pay a "security deposit" of 250pounds! It is supposed to be paid back within 14 days, but it took longer to be reimbursed, I had to ask 3 times for it to be paid back. I think this is all about volume and money for them, no real customer service. They just refer you to the 10 page long T&Cs document. Will never stay with them again.
Maxine Dermott
1 month ago
Beautiful apartment,very clean and in a perfect location with a sea view.Plenty of parking.We would definitely stay here again and definitely recommend it.
Jason Wedlake
1 month ago
Stayed in Whitby and the house was beautiful, great location, and all round quite happy with the booking process, the communication and the whole stay. The oven didn't work, which wasn't ideal, but it really did feel like a home away from home?
Eek McCann
2 months ago
Central, clean and quiet, with all amenities at your service. We absolutely loved the apartment and its proximity to the best sights, food and bars of Liverpool. Cannot wait to come back!
Mel Walker
2 months ago
It was a very stressful experience and I felt quite harassed by hostandstay
Tracy
2 months ago
Fantastic property, clean , beautifully furnished, with a secure outside space for the dogs and a short walk to the high street and beautiful beaches. We were blessed with amazing weather which made our stay just perfect. Hope to visit again soon.
Hayley Penny
2 months ago
In a nice quiet estate with fields and the coastal path very close, the house is in a very convenient location. There was enough space for us, our 2 young kids and our small dog. Having the outside space is all convenient but it is small very concrete and needs a little tlc. Not somewhere we wanted to sit and relax. Whilst it had been cleaned and the linens were lovely fresh and white. The smell of stale smoke as we came in each time was really off putting. Some areas had clearly been recently updated with modern appliances. But the en-suite is not one of those. Seahouses is lovely and a brilliant location for exploring the rest of Northumberland. We’ll be back, just not to this property.
Jamie O'connor
2 months ago
We stayed here for 3 nights, however unfortunately we would not stay here again. Upon arrival we discovered the property is actually on 3 floors, with lots of steep stairs. This was not made clear on the booking page as we would have booked elsewhere had we have known. This may be fine for couples without children, however it makes things much harder with children. One bedroom is on the ground floor and the other is on the very top which is also not ideal for couples with children. The sofa was extremely uncomfortable and the TV did not have access to actual TV, which is not really acceptable. We did not have a netflix account (the only service seemingly available on the TV) so were left without anything to watch once we got the baby to sleep for the night. The location was ok considering proximity to the cathedral, however it is located in an alley behind several restaurants, and the curb outside the windows seems to be the smoking spot for the staff of all of the local businesses, meaning the place smelled strongly of cigarettes for large portions of the day, especially in the morning. There were also lots of drug addicts hanging around outside at all hours due to the alleyway location. Did not feel very safe. The listing says cot is available on request, however it is actually a low quality travel cot which didn't seem very sturdy, meaning we couldn't use it and had to have the baby in the bed with us all 3 nights. The bedroom is also very hot and stuffy unless you sleep with the window open, which we didn't want to do as there seemed to be a very bright light outside the bin area which lighted the bedroom up quite strongly all night, disturbing the baby. There appeared to be the front cage of a fan left at the top of the stairs for some reason, but no sign of the actual fan, which would have been nice. The "freezer" was actually a tiny box in the fridge barely large enough to fit 2 ice trays in. The downstairs toilet was very difficult to flush, meaning we avoided using it, and one of the chairs in the living room was very dirty with several large stains on it and the footrest. Checkout time was very early and there are no facilities to securely store bags once we checked out, meaning we were left dragging our heavy bags around with a buggy on the final day of our holiday making things much more difficult and essentially cutting a day off our stay. Got woken up by extremely loud glass bottle collection at about 5am almost every day of our stay, terrified the baby. Carpets were dirty. The kitchen clearly had the bare minimum done to be able to claim it was fully equipped. Overall we expected a lot more for what we were paying.
Julie Pickard
2 months ago
We loved our stay in the Townhouse ,Ashcroft Mews, Seaham. This house is just fabulous inside, modern , clean ,very comfortable ,cosy and well equipped . The two double beds are super comfy and the kitchen perfectly equipped for creating meals to eat in the lovely dining space inside or outside in courtyard area with good patio furniture and attractive plants surrounded by a border fence for privacy.The bathrooms are new and tastefuly fitted . Please don't let it's location , just set back from a road and bordering a cemetery ,prevent you from booking. On first arrival it's front exterior seems a ittle unattractive but it's a great place to stay !
Laura Jane Howard .
2 months ago
The cottage itself was lovely and full of character, as well as being very well situated. The WiFi worked well especially downstairs. However, a series of small details that could easily be solved would have improved our stay. There were 6 of us, but there were only 3 mugs in the kitchen. There was a coffee machine and some capsules, but the capsules weren't the right ones for the machine. We were given a bath towel each but there were only two hand towels, one in each bathroom. There was only a small bar of soap for each handbasin with no other toiletries available. Two of the bedrooms had no wardrobe or shelf space and only a small bedside drawer, and there was nowhere to leave suitcases. There were several drawers which when opened had pieces of paper on top of the contents saying "owners property, do not touch". This is not something I would expect to find in a short-stay rental home. In general, a nice properly but could be greatly improved by sorting out these details.
Jenna Massah
2 months ago
We stayed here as a 'base', to be close to Roseberry Topping and Saltburn. The property itself is small, but we knew that before we went. Some items around the property are old/broken and need to be replaced (stool in bedroom has one leg hanging off, bin in bathroom rusty, hairdryer smells when you use it, towels had holes in them). We weren't impressed by the job of the cleaners either. Crumbs all around the kitchen and we had to scrub mugs before we could use them. The mattresses seem very well used and weren't very comfortable. Overall I wouldn't stay there again, but as a base for exploring the area, the property was central to Guisborough with ample parking options.
shona Taylor-Gibson
2 months ago
We stayed in Spring Cottage in West Rainton. It looked lovely in the photos but unfortunately when we arrived there were a few issues. The house smelt of damp and you could see the paint coming away from the wall in some places due to this, the TV didn't work, the garden was overgrown and the mattress so uncomfortable you could feel the springs in it. However, the main issue was the customer service from Host & Stay. We experienced a washing machine leak on the first evening in the property, that flooded the kitchen and downstairs toilet, and trying to get hold of them to get it sorted was really stressful. I spent my holiday phoning them and trying to find out when someone would be coming to fix it, which they finally did on the last day. We sent a full complaint to Host & Stay afterwards and they have never acknowledged it. I would never stay in a property managed by them again.
Alan Hollingworth
2 months ago
Super little house in quiet but central location. Ideal base for visiting all regional attractions and Barnard Castle itself. Definitely recommend this location.
Coriarna Morris
2 months ago
I was very disappointed with the Den at Whitby. From dirty sofas and carpets to filthy cutlery and glasses. Every door handle was broken. The green is not secure. The kitchen frying pans and pots are in a terrible state. The worst part is the fire alarm for the whole building goes off in the microwave of the night- for half an hour. I have formally complained and included photos- but no reply
Stephanie Gordon
2 months ago
The place was really clean and the decorations were beautiful lovely apartment after we got married in Danby so we could stay a little longer in Whitby thank you would definitely recommend