Belinda

6 months ago

This is a lovely place, in a great location. We really liked the living area, which is at the top of the building and bright and cosy. It felt good value for money.

Nicolas

6 months ago

As others did, we also struggled to find the place using the directions provided and feel these could be clearer. Calling a number to ask for directions, only to hear a recorded message was disappointing after a long car journey. Alnwick castle is definitely your next door neighbour, but was on our visit wrapped in scaffolding so I'm not sure how incredible the view really is. I concur with the comments about the property looking tired and needing some TLC. The kitchen most definitely needs it, and we felt there was a lack of good kitchen tools generally. The property particulars need updating. There is still mention of a parking disc which has clearly long since disappeared. Despite all that the location is good and the property is full of character.

Timothy

11 months ago

our stay at the flat was fine. It's a great location with a view of the castle. Unfortunately the flat was inadequately cleaned before our arrival, but this was resolved when I called the manager of the property. Also, only a few tea bags and a singular dish washer tablets seemed a bit cheap. Still, not bad overall

Sarah

1 year ago

Although the apartment has a good location and was as described there is maintenance which needs doing. Stains on the carpet etc We reported the dishwasher as broken on day 1 and by day 4 when we left nobody had come to fix it. We had problems with the deposit where we ended up paying it twice through an error on their side and have had to argue and chase to get it back. 10 days later I’m still waiting for the additional admin charges to be refunded. This is a real shame as the location is great and Alnwick is beautiful but I would not book through Host and Stay again

Emma

1 year ago

We stayed in a Host and Stay property in Alnwick. The town is absolutely lovely and within easy access of the jaw droppingly beautiful Northumberland Coast. If you fancy a visit, do go to Alnwick, but please stay anywhere but this property. I was contacted prior to arrival to request that I pay either a £25 insurance policy or an additional £250 with a £10 admin fee (it has not be explained what this charge is for). The £250 was to cover damage. I was not provided with information about accessing the property and had to telephone the Host and Stay call centre for instructions. I have stayed in many different places, with Air BnB and other booking sites, and have never been asked to make such a payment. The request seemed out of touch with the market and inappropriate. I did however pay £250. We did not cause any damage. The £250, which was in addition to the cost of the property, has not be refunded. As such, I would advise everyone to avoid booking with Host and Stay at all costs.

John

1 year ago

This is a good apartment in a nice area. Very clean, perfectly well kept. A little noise from neighbouring pubs but not enough to be a problem. Very convenient for town. Note there are two sets of spiral stairs: not a problem for us but could be for some people/animals. Private parking at rear is very limited (not available when we were there) and there is potential to get trapped in neighbouring private parking. Best not to park at rear.

Morag

1 year ago

The house was in a great location, right in the middle of Alnwick, and close for a few good pubs. It matched the description and photos reasonably well although a few of the finishes were a little lacking and some of the decor was a little worn. Overall great stay and would recommend

Ceridwen

1 year ago

We had a lovely stay at the Burrow. The property was easy to find, down a private alleyway. Everything was as described. The kitchen could be updated but was perfect for the cooking we did. The building was very warm but we were staying at the end of May - it was cooler with the windows open. There is a slightly weird smell on the ground floor but it didn’t bother us too much. It’s a shame that it’s operated by an agency as the messages they sent felt very corporate and scripted. We would 100% visit the property again - it is perfect for exploring Alnwick.

Charles

1 year ago

Really enjoyed our stay, great views of the castle. Great place to use as a base.

Mairi

1 year ago

Lovely flat overlooking the castle.

Rosanna

1 year ago

Great location! Easy access to town and other locations. Steep, spiral staircases between each floor of apartment. Bathroom on bottom floor. Middle floor 2 bedrooms (1 bedroom has a bunk bed). Top floor, really lovely open plan living, kitchen. View of castle from top floor. Good communication from holiday company.

Maria

1 year ago

Beautiful property but found the spiral staircase a little difficult for the dog and older people

Chris

1 year ago

Excellent location for many areas of this wonderful part of the coastline.

Juliet

1 year ago

Overall we very much enjoyed our stay at the Burrow. The location is absolutely excellent and couldn't be more central. It was also wonderful to be able to bring the dog with us! At the time of booking there was no picture of the second bedroom containing bunkbeds on the listing. Despite taking a gamble on this, we were comfortable as three adults. As others have mentioned, the kitchen is looking a little tired and the freezer compartment in the fridge is broken. We also found it to be somewhat lacking in some areas: sharp knives, a peeler and dishwasher tablets. We were also unable to find a parking disc in the welcome pack however there are a number of free car parks around which you can hop between to satisfy the maximum stay conditions. The pub next door is a little noisy on Fridays/Saturdays but it didn't bother us too much. We were not given the code for the external entry doors with our check in information which required a call to Stay on arrival. Despite a few issues, Stay were very quick to communicate with us. They offered us several solutions to the issues raised above and ultimately we were happy with the resolutions we were offered.

Rachel

1 year ago

Lovely little house in a central location, right beside the castle. We enjoyed the quirky three-story layout with the spiral staircases, and the kitchen was particularly lovely. Especially appreciated the selection of board games on rainy days. Only complaint was that the fridge didn't shut properly, but the owners assured us they would fix it ASAP once we reported the issue.

Jamie

2 years ago

Ideally situated in the heart of Alnwick. The property was of a good size for a young family of four. The smart TV worked a treat. Unfortunately the kitchen is now looking a little dated. The fridge needs replacing due to a broken freezer compartment and the tap in the kitchen sink was constantly leaking leaving water all over the worktop. Probably just needs a new seal. The bathroom was nicely decorated but the shower hose also leaked but wasn't really an issue when showering. The double bed was very comfy if a little small. The parking is very limited but fortunately we managed to get parked behind the property when we arrived and left so unpacking/packing the car was easy. Rest of the week we used the free car park about 100yds away. Overall it was a pleasant stay and ideally situated but could do with a spruce up. If you like your real ale pubs I would wholeheartedly recommend Harry's Bar (immediately outside front entrance to the left) and Tanner's Arms.

Hannah

2 years ago

Great stay at the burrow, perfect location in Alnwick

Nicola (Niki)

2 years ago

Gorgeous property! Would definitely stay again. Lovely and tucked away but in the middle of the city centre; felt very safe.

Joanna

2 years ago

Lovely place. Central location - right by the castle. Good base for beach days. Accommodation clean and comfy. Would recommend.

Aideen

2 years ago

Lovely apartment extremely close to castle and Alnwick shops, pubs and restaurants. There is parking nearby but you need to purchase a parking disc at dirty bottles pub or nearby car park for £1.

Allister

2 years ago

Lovely property, well presented and clean and tidy. Great location in the old part of Alnwick, central to bars and restaurants with the castle next door.

Jacob

2 years ago

Nice place, however we found the cleaning to be lacking. Given the price and reviews I would have expected better, and it did but a bit of a damper on our stay to have to clean the bathroom and kitchen items ourselves in order to feel happy using them. Location is excellent, right next to Alnwick Castle and in the centre of town. Communication was good. Living area and kitchen seems newly decorated and is nice, ground floor and bedrooms could do with renovating also as they're looking a bit tired but any place rented out gets to that point so not a big issue. Overall enjoyed our stay, however the cleanliness (or lack thereof) really was disappointing.

Ashleigh

2 years ago

The location was ideal, really central for easy access to the castle and the town but the apartment and courtyard felt private and peaceful. The layout of the apartment was great, it was lovely to sit in the sun with a view of the castle grounds. The only thing I would be picky about was finishing touches - generally a wee bit more TLC needed.

Andy

2 years ago

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Steve

2 years ago

Quick and helpful communication. A lovely apartment in a great location.

Lucy

2 years ago

Beautiful cottage in beautiful location. One of the cleanest places I’ve stayed! Would definitely stay again if was back in the area for a holiday.

Marcia

2 years ago

A central location in Alnwick is a plus for this property. The property is over three floors, fine for us but a spiral staircase may not be suitable for all. No hair dryer supplied but the bottle of fizz was a pleasant surprise.

Beverley

2 years ago

The apartment is in a great location within the town and also a good central spot to discover the beautiful county. A short walk down to the river is ideal for dog walks off the lead.

Phil

2 years ago

The location is excellent. There is very little space for your shopping in the kitchen.

Dominic

3 years ago

Great place to stay in Alnwick. Beautiful town and the town house is Super cosy and could not be more well located to everything.

Carla

3 years ago

This was our first visit to Alnwick and we couldn’t believe how easy it was to get everywhere from the Air B&B. It was so central with lots of nice restaurants, cafes, shops and bars nearby. The property is set over three floors and has a charming cosy vibe with castle views from the top floor. As mentioned in the listing there is a bar next door which plays music until it closes as midnight. The sound didn’t bother us or our 6 month old baby, but towards the weekend the customers can be a little loud when leaving. The parking is a little confusing upon arrival but there is info sent in the pre-check-in instructions and in the handbook in the property so once you figure it out there’s lots of options. I’d happily come back and stay here, or recommend it to family and friends.

Emma

3 years ago

Lovely accommodation - really clean, spacious, furnished very comfortably. Very convenient for Alnwick and the Northumberland coast. The one downside is the pub next door - noisy in the evening (loud music) until midnight, particularly on Friday and Saturday nights. A shame, because everything else about it is lovely.

Daniel

3 years ago

Excellent accommodation and location.

Madeleine

3 years ago

Really lovely apartment. Very well equipped, location 5*, clean and easy to find! We loved our holiday and will definitely return. Thanks a tone!

Valerie

3 years ago

Lovely flat in the centre of Alnwick. Right next to the castle, and behind the main street, extremely convenient location. We spent a few days visiting Alnwick castle and the surrounding area (Bamburgh castle, Craster, Dustanburgh castle, Seahouses, etc.). The flat was very well appointed and very comfortable. It is set over 3 levels with the bathroom and utilities on the ground floor, 2 bedrooms on the first floor and open kitchen and living room on the top. Access to the 1st and 2nd floor is via a spiral staircase. It is located just behind a pub but this wasn't an issue at all in terms of noise; it didn't bother us at all. Overall a great stay, we really enjoyed it.