Host & Stay | Majestic Purple
Entire home in Alnwick , United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom 1
1 king bed
Bedroom 2
1 double bed
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Essentials
- Hangers
- Bed linen
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free on-street parking
2.5 · 2 Reviews
9 months ago
Run by a dreadful letting agency - avoid! Property is fine and location is good (be prepared to park a fair distance away though) Property is run by an agency, once you are committed they force you to either pay them an insurance fee or lodge a £250 bond which they will then keep some of as an ‘admin fee’ to return to you if there is no damage caused! Also provide their own conditions post booking which they later use to ignore any issues or inaccurate listings. In our case the Wi-Fi didn’t work for the entire stay. We contacted the host promptly and often requesting support but just got a suggestion to turn it off and on again. When that didn’t work they quoted the conditions stating they didn’t guarantee uninterrupted Wi-Fi! Made a complaint via Airbnb afterwards which the host completely ignored. These people shouldn’t be listing on Airbnb, they have no interest in the host/guest ethos of the site and if anything goes wrong during your stay you will regret booking with them.
Location
Alnwick , England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- No pets
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed