Shaun

3 days ago

Stunning apartment, no expense spared on furniture, decoration fixtures and fittings . Everything thought of in this place superb inside and out. Was real luxury as you walk through the door. About 5 min walk to central Whitby. We arrived later on that night and the apartment was so warm and cosy after a long cold walk. We will definitely be coming back as this is the nicest place we have stayed in thus far in Whitby. Only one slight thing we would have liked is a earlier check in than 4pm other than that perfect

Albert

6 months ago

Immaculately clean and tidy. Everything as described, with prompt replies from host when approached for some minor queries. We only have two minor suggestions. Firstly, there is nowhere to store food in the kitchen. A small cabinet/pantry would be useful. Secondly, the shower does not have anything to hold soap/shampoo. Even a cheap rack hanging from shower rod would suffice.

Stewart

7 months ago

Brilliant place to stay exactly how it was explained brilliant position

Sue

11 months ago

Lovely place and as described but customer service was disappointing. Check in is 4pm and check out is 10am. As we had a toddler and Storm Babet to cope with I asked if we could check in earlier and was told no because it takes six hours to clean a 3-roomed apartment. On arrival, we saw some issues so I emailed immediately (16:15) to let them know and also commented about the one teabag and one coffee sachet that was left for us. Also, there was no washing up liquid. Before and during our stay I received many computer-generated “we’re always here for you” messages. The human’s response to my email came after 16 hrs and said that one tea bag and one coffee sachet is the “starter amount” (for four people!). Very comfy beds. But one of our group is allergic to feathers and there were no synthetic pillows so had to sleep flat on the mattress. As we only stayed 2 nights and the response time was so slow we just put up with it. With better customer service this would be a five star place!

Linda

1 year ago

The flat was amazing, beautiful, clean, everything we needed. My husband loved the Bluetooth mirror in the bathroom 😂 The situation of the flat is perfect, the communication from start to finish was excellent. We will definitely be going back and have already recommended a stay to family and friends. We have been coming to Whitby for many years, this is possibly the nicest place we have stayed. Thank you 🙂

Dianne

1 year ago

The impact of the apartment on first entering was awesome -the reaction of my granddaughters was a sight to behold! The place was spotless; beds, sofas and dining chairs all comfortable, shower great as were the interactive mirrors in the bathrooms. Water is heated by immersion heater, so don't expect to run a bath and someone else to shower straight after - the hot water is not on demand as stated in the information given. Plenty of storage in fridge and freezer. Crockery, cutlery and glasses are adequate but not extensive. Cooking utensils and pans etc are minimal. However, that didn't impact our stay; we loved the apartment, it was calm and sumptuous, and I hope we may return in the future. The location is great - if you are mobile, everywhere in Whitby can be reached easily on foot, but particularly convenient for the beach. I suspect there was less traffic this year, but nearby parking was easy and free with the scratch card provided. In a nutshell, we had a fantastic time.

Julie

1 year ago

From start to finish it was amazing, beautiful place to stay, would highly recommend

John

1 year ago

Rear Assured was a lovely apartment, with two great sized bedrooms both with really comfy beds. All amenities were as described and was a great base to explore Whitby and the surrounding area

David

1 year ago

Fantastic flat with two great sized bedrooms. Huge comfy beds and great bathroom space. Comfortable living room space and in a great location on the west cliff