Host & Stay | Woods Yard
Entire home in Skelton-in-Cleveland, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Dryer
- Essentials
- Wifi
- Dedicated workspace
- Kitchen
- Free residential garage on premises
- Pets allowed
2.88 · 8 Reviews
1 year ago
As someone who has worked in hospitality my opinion is no matter what price bracket accommodation falls under there is no excuse for poor housekeeping.
Many items in the kitchen were either inadequate, dirty or broken.
Having to repair a tap flooding water is not what I expected to attend within an hour of arriving.
The bed mattresses were of the poorest quality and extremely uncomfortable. There was a noticeable smell of what can only be described as cat urine on entering the kitchen.
Cobwebs in various placed that again shows lack of housekeeping.
The bathroom was fitted out visually ok but nowhere to hang a towel or bathrobe etc.
My opinion of Host & Stay is… What is the point of them?
What exactly do they do?
They shirk responsibility and dump issues and financial details back onto Air b n b. Although the property was in the same village where Host & Stay are located, they have farmed out to an overseas team to deal with any problems. Poor business model.
Location
Skelton-in-Cleveland, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- Pets allowed
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed