Andrew

1 year ago

As someone who has worked in hospitality my opinion is no matter what price bracket accommodation falls under there is no excuse for poor housekeeping. Many items in the kitchen were either inadequate, dirty or broken. Having to repair a tap flooding water is not what I expected to attend within an hour of arriving. The bed mattresses were of the poorest quality and extremely uncomfortable. There was a noticeable smell of what can only be described as cat urine on entering the kitchen. Cobwebs in various placed that again shows lack of housekeeping. The bathroom was fitted out visually ok but nowhere to hang a towel or bathrobe etc. My opinion of Host & Stay is… What is the point of them? What exactly do they do? They shirk responsibility and dump issues and financial details back onto Air b n b. Although the property was in the same village where Host & Stay are located, they have farmed out to an overseas team to deal with any problems. Poor business model.

Concetta

1 year ago

As always wonderful stay! Returning regular customer. Thank you

Adelle

1 year ago

It was ok, did the job for weekend. More for couples then I would recommend a family. Overall stay was ok

Egidijus

1 year ago

i was working in the port for two weeks suit me perfectly.

Sarah Anne

2 years ago

Nice cottage, just the location of it isn't great, the track and road name is not sign posted, don't park up there either, park across the road, the cottage itself was lovely, no garden though, neighbours not a good selling point when they're smoking outside of where you're staying(funny fags at that) Overall the cottage is nice, too far from Whitby, Saltburn is nice though

Kirsty

2 years ago

Absolutely terrible property which shouldn't be listed at all. The place was dirty and smells of foist. The outside is in need of a tidy up with litter and an old mattress in the yard. This isn't a pet friendly property as there is nowhere safe for dogs to go outside. We checked in , then left and got a refund. DO NOT BOOK THIS!!!!!!!

Joanne

2 years ago

The property was not finished, the log burner did not appear to have been tested. We ended up leaving and booking elsewhere.

Kathryn

2 years ago

Property lovely once heating issues Resolved. Living room needs to come inline with the rest of property and walk way up to property needs landscaping. As a base great and could be a wonderful bolt hole with more attention to detail. As surrounding areas absolutely beautiful.