Chris

1 week ago

nn

Jonathan

1 month ago

Comfortable apartment, good heating system, kitchen, bathroom

Internal exposed brickwork flaking. Only given one change of sheets and towels during our four weeks stay

Darren

2 months ago

Property is in a good location on the north side , easy access to the areas we like to go to.

Booked this , and a week later , I received a £25 damage cover fee, it did say this is required if booked prior to the 18th as I booked on the 21st I asked this question, they responded back with , No I don’t need to pay as I’ve booked after the date , that’s a lie because they won’t give you the key code until it’s paid .
On arrival with still no key code , I rang them to ask for entry , I had to pay the damage fee, I said you said by email this isn’t required?
Well it needs paying she said , I was put on hold for 10mins with no answer until paid
Then they sent me a message saying sorry it was a mistake and it did need paying .
£50 cleaning fee,
The apartment is nicely laid out, but it’s covered in dust and cobwebs and dirt , not sure why it’s £50 when it’s not been cleaned , staff are not very helpful and a little rude

Big damp stain on the wall as soon as you enter , and also an iron burn mark on the carpet, dust on all the shelves and lights , cobwebs on the ceiling an ld under the bed frame

Would be nice with some old put back into the place

Amy

2 months ago

Loved the location and the size of the space. Perfect for 2! And a real comfortable space to spend a few days away, nice little home from home.

There were some carpet stains, marks on the walls and some of the furniture was a bit worn. Needs a little TLC but nothing major just a little spruce will do.

Catherine

3 months ago

Wonderful accommodation in the heart of Scarborough. Close to local attractions with some wonderful walks nearby. I would visit here agin.

Declan

3 months ago

the design was great, really nice looking, great view of the cricket ground, really comfortable beds, outdoor seating area for two

other than looking nice there were cig and iron burns in the carpet, the mirror fell over as it was just lent against a pole it was meant to be attatched to, there were oil makes all up the wall at the back of the cooker as there was no back splash, the oven was really hard to work as well so could only really cook using the hob,

Wayne

3 months ago

I liked the location ,and the overall open space planning of the apartment .kitchen and bathroom were great and overall it was very comfy place to stay

There was a damp patch immediately as you walked through the apartment door ,also the carpet was a tad grubby near the kitchen area and also had a big iron mark burnt in .The front balcony looked like it had not been cleaned for ages ,with cigarette ends ,tea bags and lots of weeds growing through the decking .Also on lifting the side door blind ,that also had rubbish on it and lots of weeds growing ,although you wouldn’t go out of this door it still was very of putting .Storage for clothes was a small rail with 6 hangers and there were no drawer space . We only went for three nights but we couldn’t fit all our clothes in the storage available .

June

3 months ago

Nice size apartment on ground floor

The shower could do with a bigger screen . It could do with a good clean especially glass door and tiles . Needs more hanging rail for clothes

Roger

3 months ago

Great place for a couple of nights in Scarborough. Very professionally run and very good clear instructions. Would stay again.

Christopher

3 months ago

Enjoyable few nights, peaceful location, apartment was clean and tidy.

Helen

3 months ago

Very clean and tidy, lovely big bed and close to all shops and beach

The shower room had an unpleasant smell of sewage

Cassie

3 months ago

The location is excellent near the North Bay and the Open air theatre.
This place could be perfect if it had been kept up to scratch.
The apartment on first look is lovely, very modern and new.

We stayed here last October and it was perfect and very clean.
This time, the overall cleanliness was definitely not up to scratch. The bathroom, the kitchen area, wasn't cleaned properly.
It was fairly dusty.
The mirror had been broken off the stand and been left underneath the sofa so there was no full length mirror to use.
The small terrace would be ideal over looking the cricket ground if it was clean.
The carpet had really bad blk stains all over it.
It is such a shame people have not looked after this property as it was lovely last time but also the cleaners could definitely do better

Linda

3 months ago

Over looked cricket pitch nothing else

It was filthy and smelt.It hadn’t been cleaned the carpet had oil and food on crumbs and dust every where.Bathroom smelt there was mould on the walls and in the bathroom.The shower smelt of urine .We had to go to the shop and buy cleaning materials and clean the place .We was very upset with this experience

Mason

3 months ago

Tastefully decorated, facilities were good and the little outdoor decked terrace overlooking the cricket ground was an unexpected bonus.

The whole apartment needs a lick of paint, it was very dusty and it wasn't cleaned to my standard, there is mould in the wetroom and I know cleaners have a short window in which to clean but there was debris around the edges of the carpet which really should not have been overlooked and the windows and upvc was filthy.There was considerable damage to walls and paintwork which makes it look tatty. That being said, the bed linen was clean and the overall feel of the apartment was nice and we had a lovely time.

Graham

3 months ago

Incredibly convenient for the Cricket ground ( The purpose of the visit)

Damaged window let the property down a clock in the lounge would have been nice

Nicky

3 months ago

The location and outside area, cooking facilities good

No mirror in the main area, shower area smelt

Kevin

3 months ago

Very modern loved it

heater of wall .we report it .no cover on the shower drain ..and you need to give permits for parking.

Amber

4 months ago

A lovely home from home. Close to all the local amenities. Perfectly clean and had everything we needed. Really enjoyed our stay and will definitely be back soon! Was sad to leave! 2 minute walk from the beach and lovely bars and restaurants. The beds were soooo comfy

Nothing everything was brill

Christine

4 months ago

Lay out of the property and asthetics

that attention to detail in what was meant to have been included, i.e.,no toileterries ,no hangers ,tea towel supplied was ingrained with old stains ,and matterres had old in grain stain with no mattress protector, there also seems as there needs some maintaining as the electric radiator came of the wall whilst trying to reach to open the blinds and bathroom towel rail was loose .and no plug guard in the shower

Tomlinson

4 months ago

The property is very modern and tidy and clean.

There isn’t any dislike to mention. Maybe some extra glasses as we had to drink pop out of mugs but no bother.

Amber

4 months ago

Location was good and the beds comfy

It could do with a little sprucing up of the paintwork etc

Derek

4 months ago

The location was great for the cricket

Didn’t like all the stairs but it was expected being on top floor. Didn’t like the exposed brick walls there was dust all over.

Carol

4 months ago

Everything was there to use if required

Iron Mark on carpet , blind had a piece missing, curtains didn't meet when shut, front door key was not opening with ease.
I personally thought that it was not as newly refurbished as stated but was OK.

Emma

4 months ago

Good location, parking just round the corner

Stopped in Bowlers retreat and felt disappointed. Maintenence and cleanliness was not great. Broken door on to patio, reported on first day but not mended. Cigarette butt's and rubbish on patio. Big damp patch in property, hole in wall next to bed. Loose towel rail and shower head holder. Marks and scuffs all over the walls. No where to put clothes apart from tiny rail with 5 coat hangers so lived out of suitcase. Such a shame as could be a great place but needs a different cleaner and some maintenance.

Booth

4 months ago

I liked how it was in the middle of the south and the north bays which made it easy just to walk to either of them. The bed was like sleeping on a cloud. The rooms were very spacious and there was plenty of room in the fridge if you fancied to cook for yourself.

The sofa wasn’t the most comfiest but that could just be personal opinion. Other than that I have no complaints.

Julie

4 months ago

Nothing the sofa smelt very dirty disgusting and the cushions the same there was a broken window that was taped up and you had the cheek to ask for a waiver that I payed we never stop at the apartment I had to pay foe somewhere else and there was no money back I will take it further

Everything

Fay

4 months ago

It was excellent; spotlessly clean, beautiful facilities to high standard

There wasn’t anything we loved everything about it

Viktoriia

4 months ago

Все було дуже гарно, помешкання, зручності, все на вищому рівні, буду повертатися ще😊

Тут немаю що написати, тільки було б зручно якщо б змінити виїзд хоча б до 12 години, а не до 10

Ann

4 months ago

Good location
Easy to find
Responsive host

Ann

4 months ago

The decor, comfort of the room, and the location,of the property.

There was nothing to dislike,

Amanda

5 months ago

Very well presented. Easy to find. Close to facilities

No mattress cover in bed.

Rho

5 months ago

Great location, clean and comfortable

Hall

5 months ago

Great location for the open air theatre, north bay and cricket ground.
Lovely modern decor.

Awful smell coming from the shower drain.
Whole apartment was very dusty - dressing table, bedside table, lighting etc.
Only given one hand towel for two people.

Jay

5 months ago

Good view of cricket ground

Paying bond on apartment when didn’t know till week we were going

Catherine

5 months ago

This property is fabulous and we would love to return. The studio apartment was spacious, stylish and comfortable. We loved the fact we could watch the cricket from the balcony. It was an easy walk to the beaches and to town too.

Nothing!

Alison

5 months ago

Over looking the cricket ground whilst sitting on the small balcony.

The Bathroom was not clean. Toilet bowel was dirty bad staining & smell. Some surfaces were not clean. The sofa had lots of crumbs & debris between the cushions. Big stains on the rug.

Philip

6 months ago

Close to Scarabourgh Open Air Thearte & The North Bay Beach .

No drawers for your clothes ,also not much hanging space .No where to store your bathroom items on shelves or in a cupboard.
Having to pay for car parking.
Bad Damp on the wall in the entrance to the flat .

Mohammed

6 months ago

Very nice apartment with all the necessary utilities I required and more. Also has free parking right outside between the hours of 6pm and 9am which was perfect for me as that was the only time I needed to park the care. Also very close to beach within a 10 minute walk and lovely view of the cricket stadium.

Helen

6 months ago

Nice layout, good facilities,clean and comfy

Could do with swapping sofa for a bed settee to maximise space and capacity

Jayne

6 months ago

The property was close to all the amenities at the north bay side of Scarborough and the cricket ground is just behind.
The property was well furnished and had good self catering facilities.

The bathroom was a wet room, the whole floor got wet when using the shower so tge sink and toilet area were soaked. The bed could have been a bit bigger, the screen and metal shelves on the wall were unnecessary, just in the way.
The front of the property needs a tidy and sweep, first impressions count.

Jessica

6 months ago

The property was not of a high standard we had a person called Andrew clean the property we had left the first day as the blinds in the living room behind them there was mould all over the window sills I have a current chest infection and this property made my breathing 10xs worse I couldn’t get any photos because I had to travel 206 miles back to Cambridge

Alex

6 months ago

The location was perfect for us.

Firstly, we had to pay a damage fee of £25 before we got the key pad details. This charge should have been included in the booking price, or stated before we booked.

Apartments should have discs or permits for parking outside.

On entrance, the lobby had not been hoovered or cleaned, muddy marks all over the floor.

When entering our apartment, it was freezing cold and first impressions were not great. Could have been a lot cleaner, the floor hadn’t been hoovered, as there was hair and food on the floor. The apartment looked like it hadn’t been dusted in a long time, mirrors were not cleaned, stains on sofa, walls and carpets. Bathroom definitely needed a deep clean. Mould around shower and what looked like toothpaste in the sink.

On first glance we were happy with the facilities, however when we went to use the cups, glasses and cutlery we realised that they were not clean. Not to mention that we only had one fork.

The bed was possibly the worst bed I have ever slept in. Did not get a good nights rest during our 3 nights at all. The noise in the apartment did not help that, you can hear everything around and above you.

When leaving the apartment for an evening meal, we noticed that the door of the lobby had been left wide open, this is concerning!

I am not normally one to leave a bad review, however I have recognised that other reviews for this apartment are very similar, and also share the same downfalls. The response from the company has often been “we have addressed these issues”. However you are not addressing these issues, when couples are constantly complaining about the same things! We would have chosen somewhere else to stay if we took into consideration the previous reviews!

Nicer places to stay for your money!

Graham

6 months ago

The location was ideal and the apartment was nice and homely, it had everything you needed just like at home.

There was an awful feisty smell in the shower room that was overpowering, we were only given one toilet roll for a week, the noise in the bedroom from the rain spilling out of the gutter and onto the window ledge was deafening.

Anonymous

7 months ago

Great position

Poor decor

Debbie

7 months ago

Splendid apartment with everything you need in a fantastic location. Great stay. Highly recommend

Laura

7 months ago

10 minute walk to the front

I booked on booking.com, never known anything like it! On the day I was waiting to get into the property at 4.30pm, rang the host to be told I needed to pay a £250 damage deposit before I could be given the keys! (Never had that on booking.com before)
I wasn't happy about this because we are reliable, clean and sensible and let's be honest, it's a small room in Scarbourough! Hardly the Ritz lol. We paid £177 for 2 nights, about average I would say in the area (actually, on the higher side on that street to be fair)
I paid the damage deposit on my credit card bit was nattering then because on entering there was damage to the room which I was anxious may be blamed on us. I took photos which I will attach to review if I can, in a nutshell - damp in the entrance, hole in the wall, wear and tear damage to the walls and shower etc. It's a cream carpet so obviously it was marked, it was also lifted near the shower room.
Sent the pics straight through and was responded to stating they would review the damage after the stay and decide whether to keep the deposit.......how antagonising and frustrating!!! Ruined my weekend to be honest!
Fast forward to the deposit being refunded...checked my account to see only £240 had been sent back, contacted them and explained and asked for the missing £10 to be refunded ASAP. I will attach the reply if I can which was that it is an admistration charge! ....what in the name of Scarborough is going on here?!
As someone who is well travelled, I have been all over the world in some of the best hotels, I have NEVER been charged a £250 deposit (unless it has been a group) and a £10 admin charge. Good old Charles (I think that's his name- the owner) send me some condescending message stating that it's in the small print that they keep a £10 admin fee. Moral of the story - book in somewhere nicer for the same price without all the nonsense of the £250 deposit and 'small print' admin fee.

Wendy

7 months ago

Shower enclosure was absolutely filthy, only 1 fork in the cutlery drawer, Kettle was full of limescale, extraction fan filthy and not working, lounge area lights and dining area light not working, window cracked from top to bottom and patched up with Duct Tape, damaged roof tiles causing banging noise in the wind all night,

Jean

7 months ago

Location was great. Very clear and regular communication. Apartment was clean and comfortable.

Nothing

Ezra

8 months ago

Arrived at the property to find it had no parking when it advertised it did. This was sorted my manager Mel she arranged for us to have a parking permit. The property was absolutely filthy the window overlooking the cricket field was cracked all the way down and covered with cellotape but it moved in the wind and it made the place freezing. The bathroom had wee in the loo and flys. The shower was full of grime and hairs. The place smelt of cigarettes and there was a party going on in the room below us. It cost me £135 plus £25 insurance waver (which was supposed to include a £50 cleaning fee that wasn’t done) I took pictures and videos to show how bad this place was. It really was awful please don’t waste your money going here. After making a complaint i finally after weeks of waiting got a response and they said that they are going to give me £100 back even though I haven’t been given the full amount back which is outrageous I have to appreciate the work that manager Mel did to help.

Ben

8 months ago

Great location, very walkable to the beach. Apartment was well equipped (though could use some hanging space), clean, warm and easy. Bed was extremely comfortable. Stairs kept us fit. Pet friendly

Phyllis

8 months ago

The apartment was very nice.

Some cooking equipment wasn't clean.
The shower had a button you needed to turn on in the main room but it wasn't labelled so took a while to find.
Upstairs were noisy and rang my apartment phone numerous times at night on the Monday. They also left the front door open. As a solo traveller I was worried about security and they made me feel unsafe. Barricaded my door with a chair.

Lewis

8 months ago

Lovely place. Comms we’re good throughout would stay again.

Andrew

9 months ago

Great place very helpful from the start of booking till the last great little flat superb

Olugbenga

9 months ago

Too many E-mails

Julie

10 months ago

Very well placed to explore all of Scarborough. Hint about carparking. You can get a Disc park from the local store on the same road. There is a car park near Peasholme Park that is free until March 1st, we used that to park in the day.

Eli

10 months ago

I appreciated that they gave me an apartment downstairs since I have problems with my leg..
Everything was perfect very quick and clean..
I come back..

the apartment was very cold it took hours to warm up..

Sahin

10 months ago

Took a long time to heat up.
Very noisy

Eli

10 months ago

Excelente alojamiento, muy limpio, tranquilo.. y cerca del centro 10min caminando.. todo perfecto para nosotros…

Nada

Terence

11 months ago

PRO'S
On arrival I retrieved the keys from the key safe outside the front door and entered. Bowler’s retreat is on the ground floor (despite all the negative feedback, reporting there are a lot of stairs, there are not.
First impressions do matter and this apartment gives a very good one. It is roomy, very clean and tidy, the overall décor is done to a high standard. The main room consists of the living area, bed space and kitchen area.
Main Room: There is one working electric wall heater which adequately keeps the room at a good temperature, we set it to 22 degrees and never had to adjust it at all. the second heater under the window appears to be not working at all. All the furniture is also in good clean condition and the double bed and the couch were comfy enough for us. There is a large flat screen smart TV connected to the broadband. The broadband is not great, it fluctuated between 3mbps and 12mbps, OK, for your phone or laptop email etc, but not always good enough to stream TV & movies, without long buffering breaks. This room also has a balcony with a great private view over the Scarborough Cricket ground if you were planning to stay during the cricket season. One more excellent addition is that there are plenty of plug sockets to handle all your devices you need.
Kitchen Area: Again, this is laid out to a high standard and is well equipped with a full-size Cooker & Hob, Microwave, Toaster and Kettle. The is also a Washing Machine & Dishwasher, if you do use these appliances, you will need your own cleaning tablets or liquid. Adequate utensils, pots and pans.
Shower Room: This is a very nice wet room type layout fully tiled with an Electric Shower, Toilet, Wash Basin and Radiator. As with the main room we left this on constant and were never chilly. Totally adequate for regular daily washing & showering.
Entrance Hall: This is a nice surprise.

CON’s: I paid the full price for the apartment on booking, Then 10 days before our arrival I received and email stating I need to click the company link and pay £250 for a refundable Damage Waiver. There is also a £10 admin charge, which is not refundable, when you do this. This was not stated or included in the advertised price on Booking.com. It says following their inspection after checkout if there are no issues the deposit will be refunded. One week after checkout I had to contact H&S to ask why I had not received my deposit back, I got an email the very next day with the refund info.

H&S: If you are going to add addition charges like this, either add them to your rental charge, or at least state them separately at the point of booking, so we know how much we are paying for the apartment.

While I know Scarborough very well, I was disappointed that H&S do not offer Scratch Card parking permits for road outside this property. Without a card you can only park for 2 hours with a time disc, which I had, but you will need to use the local carpark if you do not have one. Parking disks are available free from some shops & garages. The parking sign on the road states: Area G2, Mon – Sat 9am – 5pm & Sun 12 noon – 5pm 2 Hours. No Return Within 1 Hour.

H&S: May I suggest, you have some free parking discs available in the lobby for all drivers, and also offer scratch cards which can be charged for at booking and left in each apartment for the duration of each visit. We have stayed in two other apartments on this road, and they both do this for their guests.

There is a large shrub outside the Shower room, which because of the heavy wind during our stay kept banging very loudly on the window, all night.

H&S: May I suggest, this be pruned or removed

The broadband is quite slow and not really sufficient to stream TV

H&S: May I suggest an upgrade.

Overall Summary: 7 out of 10
Very happy with the quality and cleanliness.

Ben

11 months ago

Nice apartment, modern and only a short walk to all the places I needed to go to.

Cleanliness wasn’t that good, bits on the carpet, can tell it hasn’t been hoovered. Dust in some places and hair on the sofa, shower and carpet. Only the cleanliness that was a let down, shame as the apartment was really nice. I reported this to host and stay who said they will get the cleaner to come out, day later still no cleaner so contacted them again and the person I spoke to said they will get someone to come out, by this time it was dark and getting late. I had to go out and buy some cleaning stuff and also paid 30 for a cheap portable hoover as we were staying in the apartment for 5 nights. Really let down by host and stay as we are returning customers and we do recommend host and stay to family and friends.

Rachel

11 months ago

Had a fab time thank you! The apartment was exactly the same as on the photos. The bed was really comfy and the bathroom was lovely

Imraz

11 months ago

Loved the theme and layout, comfy and well presented.

The wood structure that divides the bed from the rest of the living space. Would be better if there was netting there instead of that wood so can be open and closed. Would be able to watch tv while in bed. Also bed could be bigger.

Dan

1 year ago

Nice looking place

You are expected to pay a none refundable admit fee for your deposit, claiming back view courts

Andrea

1 year ago

It was a lovely and spacious apartment.

It took about half an hour and two phone calls to get the code for the key lock so we had to sit in the car and wait outside in the cold and dark evening, which was very unpleasant. The heating was turned off when we arrived and it took hours to warm up, especially in the front room, so the first evening was very cold. The apartment was not soundproof at all, so the noise from the couple upstairs was very intrusive.

Gary

1 year ago

Nice stylish apartment close to town centre very clean on arrival.

Lots of stairs up a narrow staircase. High level windows in attic room so could only see out when standing. No parking pass / permit as other venues have so had to pay extra or move the car daily.

Anonymous

1 year ago

everything was comfy

nothing

Martin

1 year ago

The location

The stench of the shower room. Rang up 3 times to gain access and late getting into the property due to this ,to late check in and to early check out the settee was like sitting on breeze blocks

Georgia

1 year ago

Everything was great, good location and clean and tidy apartment

Hethrington

1 year ago

Enjoy it definitely book again with your company

Little bit more dusting & hovering not a problem but it might have been for some people

Thomas

1 year ago

Awesome little apartment for anyone wanting to stay in Scarborough, so comfy and had everything we needed and more.

Nothing

Kated

1 year ago

The location was good and the apartment was very well furnished. A very quiet apartment on our first night.

Loads of stairs to climb that were not mentioned. The kitchen was well furnished but had very few utensils for cooking and no instructions were included. Seems mainly suited for takeaways. The dog running around constantly in the attic apartment above meant we had disturbed evenings.

Daniel

1 year ago

Lovely apartment with a great location with access to the beach and a short walk to the amenities in town

Mark

1 year ago

Bedroom. Location.

Very uncomfortable settee. Shower room stunk of drains, sealant filthy, shower was Luke warm( needs new). Extraction fans dirty. Bits of old food in sink and fridge. Communal area dirty. Communal bin directly outside property on main road, the only property to do this( not a good impression)paying for parking(rip off)

Don

1 year ago

Location,cleanliness facilities

Bed too low and soft

Julian

1 year ago

Very well-presented; tasteful decor; good facilities;

Superb view of the cricket ground and across the town to Oliver's Mount (downside for the less able — up several flights of steep stairs).

Whizzy-looking app with apartment info didn't in fact contain much useful info (in particular no guide to using the unfamiliar cordless blinds; only worked this out by accident) — and would be inaccessible for the non computer savvy.

Being asked, late in the day, for a £250 deposit was a bit of a shock (but perhaps my fault for not reading the property details sufficiently closely). Being charged £10 to pay the deposit was also an unwelcome surprise

Robert

1 year ago

The apartment is nicely decorated

One set of towels each for four days is not good enough. Nor is two teabags. The bed is too soft and the couch is too hard - need to step up your game to match other providers. The additional insurance charge or deposit detract from the overall experience.

Amanda

1 year ago

Very clean and modern furnishings

Everton

1 year ago

Great location

The Wi-Fi wasn’t very good balcony could have been cleaned properly tab ends and food on it

Tony

1 year ago

No breakfast, perfect location.

accessing keys was difficult.

Jim

1 year ago

Location excellent, appliances very good

Stairs up are quite steep

Lee

1 year ago

Booking process was straightforward, transparent and easy. Information relating to check in, property facitlities, check out and 'local things to do' was useful and easy to read. Property itself was clean and tidy, with an amazing view over the cricket ground and close to all amenities but in a quiet area.

If you want to go out to breakfast at the North Bay beach, a quick 7 minutes walk down the cliff path via the pedestrian cut through aloingside no. 105, go to the Watermak or (££) the Oasis (£) cafes.

Perfect stay!

The hosts need to consider adding a backsplash to the back of the hob area as previous guests have obvioulsy been cooking and there are grease splash stains on the wall.

June

1 year ago

Nice and spacious .

Kitchen tap needs tightening. Duvet needs bigger cover . Towel rail needed in toilet and hook on door .

Jutta

1 year ago

The Wicket View looks exactly like on the pictures. Good to know for luggage - it’s on the top floor. Kitchen has the necessary equipment, shops are nearby to get supplies. Didn’t find a manual for the washing machine on the companies webpage but a quick online search helped. Quiet are, if you love cricket, you can watch the guys practice

Ashleigh

1 year ago

Great location close to everything

All I would say is the blinds and the inside of shower could do with a good clean
But other then that was perfect

Adrian

1 year ago

The kitchen was well arranged, with lots of useful appliances and the lounge area was comfortable.

The bed wasn’t as big as advertised, and certainly not comfortable. Additionally - the internet was poor / intermittent. Not ideal for a bit of work I needed to do. When we first arrived the cables had been ripped out of the router. Parking was expensive too.

Jo

1 year ago

Modern & stylish design, everything we needed and more was in situ

It could have been a little cleaner, particularly behind the bathroom door & the entrance hall

Sally

1 year ago

It was comfortable,in a good location and very clean

Stephen

1 year ago

The apartment was decorated to a high standard. Accessing the apartment was easy with the instructions given.

We found the settee (sofabed) uncomfortable.
Placemats and coasters would help protect the dining table. .
Splashbacks or tiling in the kitchen area would enhance the overall presentation.

Samuel D.

1 year ago

No

Daniel

1 year ago

Reasonably high standard, modern facilities

For me, the settee was a little on the firm side and there wasn’t a great deal of storage space.

June

1 year ago

The room is nice and spacious

The blinds need a good clean full of dust . Awful smell in bathroom .

Anonymous

1 year ago

Great property, modern design, clean, well equipped and perfect location, especially for outdoor concerts. Loved the view over the cricket ground.

Shower drain could do with some Mr Muscle.

Graham

1 year ago

What breakfast ?

Dawn

1 year ago

Clean, lovely and comfortable. Good location for north bay, Peason park, mini railway and Sea life. 10 minutes to main shops. 15 minute walk to sea life.
Smart modern apartment. Plenty of car parks near by. Would stay again if Wifi connection improved, otherwise would score a 9

We chose secure parking which was pre booked lets just say not straight forward. We were on third floor so not good for older people. Some sound transfer from flat above but not enough to be a issue. Busy road. Very quiet where we slept.
Wifi did not work whilst we were there.

Jacob

1 year ago

Lovely apartment

No coffee for coffee machine and the shower room had a smell of gutter

Keeling

1 year ago

Good facilities and decent location

Not clean, crumbs in the cutlery drawer, dirty cutlery, stains all over the rug (wouldn’t cost much to replace??), stains on bed linen, bathroom smelt of drains, mug rings left on table. Batteries for the remote control died and took over 24 hours for replacement batteries to come, couldn’t login to Netflix or other services due to not having an Amazon account.

Fiona

1 year ago

Lovely cosy flat overlooking cricket ground.
Going location.

WIFI didn't work properly.

Loraine

1 year ago

very good location, didn't use the car at all, great bedroom view--the cricket ground. Had everything you need inside the property

the shower smelt of drains, had to block it off with damp kitchen roll to stop it leaking into the lounge

Scott

1 year ago

Beautiful apartment in a great location

Could do with repainting on some walls where holes have been filled in and shower not very powerful and is missing a screw for the cover.

Gail

1 year ago

The location was perfect as we were attending the open air theatre. We also enjoyed walking along the sea front and sampled lovely places to eat. The accommodation was clean, fresh and bright and had everything we wanted and more.

Can’t think of anything apart from lack of hanging space which wasn’t a problem for us.

Linda

1 year ago

Nice apartment, wouldn't really call it luxurious but it was comfortable and they'd even left us some coffee pods. It's situated in a good location for access to the town centre and promenade if you don't mind walking. Good view of the cricket ground!

Climbing up the 50 steps to the apartment was a killer, we had to call the company as the mains switch for the shower would not turn off and was really hot, they said they would come when we were out, I don't think they came as we still couldn't turn it off later that day and it was the same all week, sometimes the switch light went out and the shower would not work. There is no wardrobe to hang clothes and the drawers are extremely small, some of the walls are bare brick and you get brick dust coming off them onto the pillows. Street parking is very limited and you need to get a disc from local shops/pubs, I had to keep paying for an NCP car park around the corner - some of the accommodation providers get parking permits for their guests but not this one!

Joanne

1 year ago

Great location for our trip to the open air arena.
Flat has been renovated to a good standard with quality fittings and furniture.
Well equipt kitchen area and lovely comfy bed.

Flat could do with some upkeep:-
Shower pole not secure to wall.
Carpets could do with a clean.
Back door step is loose.
Kitchen drain smells terrible (bleach handily provided).
Marks on walls could be cleaned off.

Michelle

1 year ago

Great location. Very well equipped, clean and nicely decorated. Bonus if you enjoy cricket!

Nothing to not like really.

Susan

1 year ago

Proximity to Cricket Ground

Stairs😜

Guy

1 year ago

Location, great for attending events at the Open air theatre

Hassle with check-in due to additional insurance fee and poor administration processes with Host & Stay. Even though we advised 10 days prior we had completed as asked, I still had to spend an hour on the day of check-in to prove payment to be given access.

Konrad

1 year ago

Very lovely place

Denym

1 year ago

lovely decor, plenty of kitchen utensils and very comfy!

the bathroom could’ve been cleaner, was a few hairs on the floor and around the shower but didn’t bother us too much.

Debora

1 year ago

Excellent location, lovely 10 minute walk to both beaches. The apartment was nice and tidy, and the bed was very comfortable. A good base camp for exploring.

We couldn't figure out how to use the oven, and the wifi was unreliable. However, this did not affect our holiday in any way, and we were sure we could have just messaged the host to sort it.

Nicola

1 year ago

Great stay!

Stacy

1 year ago

One word, perfect

Nothing

Sandra

1 year ago

Cosy compact studio apartment

Lots of dust on all the blinds, dustwebs hanging from beams to wall units and is in desperate need of a lick of paint as walls dirty with scuff marks and grime marks. The same goes to all the walls leading upto the apartment.

Stuart

1 year ago

Nice n tidy. Nice location for amenities

The £10 ransom fee. I mean admin fee that i was held for to release checkin details. THERE IS NO MENTION OF THIS ON BOOKING.COM. YOU ONLY FIND OUT AFTER PURCHASE!!!!!!!!!

Tori

1 year ago

Lovely place to stay. Handy for everything. It’s right on the top floor of a 4 storey building, lovely views of the cricket ground and handy for local attractions.

Chloe

1 year ago

It was in a good location not too far from everything you need.

There wasn't a lot of storage in the bedroom, there were only 2 clothes hangers and 2 small drawers. You also had to buy your own household things such as hand soap and washing powder.

Miah

1 year ago

nice cozy place, perfect location. towels and bedding were lovely and soft.

only one fork between two of us, dust everywhere, bathroom window didn’t have a blind and it was right next to the shower - neighbours could see us so we felt super exposed and uncomfortable.
Outside balcony was cute, but chairs covered in dirt - not cleaned for a while, and cigarette butts everywhere.

Laura

1 year ago

close to beach.
lovely room

Georgia

1 year ago

The property was spacious and it was situated in a good location, close to the beach, close to Peasholm Park and close to the main area for the attractions.

When we first arrived at the property it hadn’t been cleaned. I called the main office and they did sort it out very quickly however it did mean that we were not able to get into the property properly until 5:30, an hour and a half after original check in which is already late at 4pm, so this did ruin the start of the holiday. I will say though that the staff did sort the issue out for us and refunded us £30. It was unfortunate that we still had to check out early at 10 despite not being able to get in till 5:30. There was also a lot of noise from the other apartments, there was a dog barking very early in the morning and doors slamming, I understand this is not the owners fault however the walls are very thin so this is something to consider when booking here as you will not be able to have a lie in, we were woken at 7 everyday! Generally the stay was lovely, the apartment was in a nice location and it was nice having our own space in a modern place.

Georgie

1 year ago

Looks just like photos and like says in description is up multiple flights of stairs so need to be mobile.
Couple of nearby car parks (2 min walk) but are paid for.
Shower power is very weak.
You can hear the other flats in the block quite easily.
Great view over cricket ground.
Easy to find and 12 ish minute walk to town centre, two mins to sea with great views.

Michael

1 year ago

Great location, apartment had everything you needed

5 flights of stairs upto the apartment, shower was was poor

Mohammed Adham

1 year ago

Great accommodation and great location. Had everything I needed aswell as good cleaning supplies

Keefbee

1 year ago

Location great, accommodation great.

N/A

Krisztián

1 year ago

I spent one week almost in the apartmant and
I am realy grateful and satisfied.
Only two "little" things wich could be better:
1. The mattress on the bed was the other way around (the spring part was on top and when I lie on bed the spring was hurting my back)
2. The sofa is not the same, which is on the picture. (Unfortunately smaller)

Overall I I recommend the place and was plesure to stay here!

Louisa

1 year ago

Lovely decor throughout exactly as photos depict. Clean and comfortable. Very spacious which helped as we brought or Italian mastiff with us on our stay. The lock box entry makes it very private which I liked. Only downfalls would be the 4pm check-in as for the money you’re only really getting a limited amount of time in the property. Also there is a smell constantly in the bathroom which is rather unpleasant, I believe coming from the drains but definitely puts a downer on such a lovely space. The shower pressure was quite weak and temperature didn’t seem to change. Overall it was an enjoyable stay however the price per night I believe is a little steep.

Leah D.

1 year ago

Lovely view, property stylish and clean, located within walking distance to everything, no problems at all we enjoyed our stay thank you

Gaz116

1 year ago

Decent property to stay in , reasonably clean and good location. Modern apartment and newish kitchen which had everything you could wish for. i would stop here again while not the best ive stoped in its up there with the best. nice and warm electric radiators. recommended.

Parking was a issue for me personally.....most places do the scratch card system in scarborough which was not implemented here.....however a kind lady from the guest house next door gave us a parking disc. there are car parks close by at bottom of hill which i left my car in for one night. free parking till march then........ 9 pounds for 24hrs.

Jeevan

2 years ago

The decor was fantastic

nothing to mention we didn’t like

David

2 years ago

Marine House was a lovely place to stay, very comfortable and near the centre.

Only 2 radiators worked, with -2 most nights we stopped, could feel the difference.

Ashley

2 years ago

everything

the only issue I have personally is that there is no tv in the bedroom and it’s hard to cuddle up on the sofa as it’s too small it would be better with a tv in the bedroom and front room

Stephanie

2 years ago

The bed was very comfortable.
The decor is very modern.
Very nice view over the cricket field.
Very good kitchen facilities and a washing machine was provided also.
Overall we had a very lovely stay and would definitely stop there again 😁

Some of the brickwork on the back wall was crumbling off.
The door handle on the bathroom was loose.
Front left hob on the cooker was not working.
WiFi speed was very intermittent.
Maybe provide some oven gloves.

Philipp

2 years ago

Die Lage ist gut, ca 7min zu Fuss zur Innenstatt. Es ist auch ruhig dort. Die Aussicht aufs Stadium fanden wir gut.

Leider war das Bett nur 130cm breit also wirklich zu schmal für 2 Personen. Es ist ein grosses 1 Personen Bett. Die Wohnungs Fläche ist ca 45m2 und nicht 90m2. Das Schlafzimmer ist nicht getrennt vom Wohnzimmer.

Michelle

2 years ago

The view was great from the bedroom. Nice and quiet at the back over the cricket ground. The bed was very comfortable and very big. The whole flat was very comfortable. Two massive t.v's, lovely big shower. The kitchen was very good; not that I did any cooking, but looked lovely, all the mod cons built in. All round excellent.

We had a couple above us for 3 nights who had the TV on really loud very early. Not the hosts fault though so not a complaint on them The entry, stairs are nice; good lighting, nice sturdy doors, but would suggest that they change the carpet colour to something that doesn't show all the dirt, which it does. Not everyone wipes there feet

Steve

2 years ago

My stary in this lovely flat was just great! I was a touch concerned that some previous visitors had their concerns eg. about the brickwork/the shower/the bed etc. and I was braced for these. The reality was everything was just great and I had a fabulious stay!

Having staayed at a large number of Airbnb's this one compares well, it is brillaintly located jsust 5 minites from the Minature Railway and two minutes from the beach and the view of Scarborough Cricket Ground is inspiring. In fact it was an inspiring visit all round! The only minor issue was the parking - I had to park a few minutes walk away to get a free spot, but otherwise it' a great flat and I felt really at home... :-)

Amanda

2 years ago

Lovely location, nice apartment with good facilities. Clean and well presented.

The amount of stairs to get to the apartment was difficult with suitcases and heavy shopping. Bed was a bit too small. The window blinds weren’t very good.

Kerry

2 years ago

Self catering. Good location. Good facilities and layout of the apartment. Stylish. Brilliant view across Scarborough cricket ground.

No wardrobe facilities or hooks to hang clothes. No instructions for the cooker - had to email for these separately. Stair carpets muddy and scruffy front garden

Martin

2 years ago

Apartments was great

Bed wasn't the best mattress was not good very uncomfortable

Robert

2 years ago

Nothing awful service

My wife was taken into hospital 1 day before our stay I asked to move dates to later I October and was told no get a friend to say

Lee

2 years ago

Really nice little pad in the North Bay Area. Handy if you’re there for the cricket for sure! Apartment in good condition although bathroom needs a bit of touching up and a better shower.

Toni

2 years ago

very modern

bed was absolutely awful
nowhere to put your clothes
maintenance team didn’t do their job properly to rectify
the problem with the bed we ended up putting the mattress on the floor the first night.

Joe

2 years ago

Beautiful place to stay

Duncan

2 years ago

Location was great (a short walk from town or peasom Park the other way). Room was clean and recently refurbished with nice modern kitchen.

Shower was well done.

Parking wasn't ideal. Other guesthouses on road have parking permits for guests but had to park in pay and display at end of street (5 min walk) which wasn't ideal having to go back and top up as it only offered 6 hours stay at time to pay.

Although all the pictures look nice you only get one apartment so it's luck of the draw to which you get. We had ground floor room which was good for access but had noise of other guests and passing pedestrians.

Adrian

2 years ago

Almost everything 😸

Very noisy. Sound proofing needs alot if concideration. Especially ground floor apartment next to stairs and front door. You may want to consider double glazing in the lounge area too.
Found shower a little slippy when wet.
Bed squeeky and mattress a bit soft for us.

Angela

2 years ago

The staff were very helpful

Nothing

Elizabeth

2 years ago

it’s location

cleanliness and no attention to detail, things had been reported broken prior to our visit and these had not been addressed, also below average on cleanliness,

Sarina

2 years ago

Mooie grote ruimte, modern ingericht met top uitzicht

Bed aan de te korte kant.

Jade

2 years ago

modern and clean. everything we needed was supplied. great view of the cricket!

Catherine

2 years ago

location and style

dirty drain smells from the bathroom

Janine

2 years ago

NA

Attention to tiny details, toilet roll holder hanging off, spider webs, very dusty light fitting and chips and marks on the walls.

Lee

2 years ago

very clean and good location

Nothing

Keran

2 years ago

I was only a 5-minute walk to the beach and had a shop and a coffee in the street

The shower room had a horrible smell and no blind on the window
I felt itchy and couldn't sleep well because of this. I put this down to the unpleasant smell.

Jeanelizabeth

2 years ago

The location was reasonably close to buses and attractions at North Shore.

The outside of the property was untidy. Lot's of weeds and rubbish which gave me serious misgivings as did the muddy carpet in the entrance hall. It was a pleasant surprise therefore to find the apartment, which was ground floor and at the back of the property, was clean and had everything one could need. The shower was excellent. It overlooks the cricket ground which is a bonus if there is a match on and you like cricket. There was also a free parking disc which was very useful.

Andrew

2 years ago

Position excellent for North bay and Peasholm park good venues for food local to apartment.Well furnished .

Window in shower room felt exposed to main street showered with light off .

Caroline

2 years ago

Location was great. Loads to see and do. Support people helpful

Parking is a big issue. Instructions for if the cooker not turning on would be helpful.

Helen

2 years ago

Great location overlooking the cricket ground and near to North beach, nice little outdoor terrace, comfy sofa and bed

Windows closed and blinds up on hot day meaning room like a furnace on arrival. Lots of small things requiring more attention to detail: one of bedside lights not working; too little cutlery; no washing up brush/sponge; nothing to clear wet room floor, little storage room etc

Chris

2 years ago

Fantastic view
Modern & clean
Plenty of equipment in kitchen
Excellent TV package but wifi too slow to use
Great location for beach

Hole in wall where towel holder should be
No supply of coffee (coffee in dispenser set solid)
Dirty carpets in entrance hall
Wifi very very slow

Rachel

2 years ago

Apartment was lovely, had everything you needed. They provided a parking ticket for our stay which allowed just to park on the street.very Close to town and the beach. The bed was very comfortable.

There was nothing we didn't like.

Ros

2 years ago

Quiet location, but central to main facilities. Adequate space for our needs. Well equipped. Loved the little balcony overlooking the cricket ground. We'd love to stay again.

We couldn't work the shower as we were not made aware of master switch in lounge area. The Host & Stay staff (David I think) was very helpful during our two or three phone calls and wasn't aware either of the master switch. Easily remedied by labelling up or including in property pack.

Anonymous

2 years ago

comfortable, great facilities, great views over the cricket grounds.

Nothing, the only improvement would be having parking or offering a permit for on street parking outside the accommodation.

Mary

2 years ago

The apartment was well equipped, modern and clean

we were notified to park in a local council car park as the street parking was limited,but not told there was a parking permit in the property. We finally found a 24hr NCP car park and walked for 25 mins to the property with a heavy suitcase and 4 bags, so not a good start. We were also kept awake half the night with a loud buzzing noise and finally it was coming from the fridge which we had no way of stopping. Unfortunately these things ruined it for us and we left a day early.

Amanda

2 years ago

The property is close to the open air theatre and a lovely large park that sometimes has shows on we were lucky to catch one, short walk to the beach loads of shops pubs and restaurants close by, very clean spacious and the bed was so comfy

There was nothing I didn’t like

Elizabeth

2 years ago

absolutely loved it watching Yorkshire play cricket from our own balcony was the icing on the cake, bowlers retreat apartment was wonderful can’t wait to go again 10/10 👍

Julie

2 years ago

The entrance to the property had quite a few weeds growing on path which didn't seem to give a good appearance at first sight off property.

Robert

2 years ago

excellent location
really nice well decorated apartment

Paul

2 years ago

Location was good.

Would have preferred to see my car from the apartment. Also if we parked on the front then we had to move the car after 2hrs. I would have paid more if there was an all day parking permit.

Cairns

2 years ago

We love visiting Scarborough, we love both North and South Bay so the location of the property was excellent. 10 min either way. The property is clean and modern with all the home comforts necessary for a few nights or even longer. The coffee machine and milk in the fridge was a great touch. Thank you! There are couple of convenience stores within a couple of minutes walk too.

Didn't have any problems with the apartment. If I had to pick something I noticed on the last day the mattress was upside down so had not had the pillow top but hadn't really found the bed to too uncomfortable. Parking is approx a 6 min walk away and reasonable. I'd recommend unpacking outside the apartment then taking your car up to the Castle Rd or one of the other recommend carparks.

Alan

2 years ago

great location
modern and comfortable with cosy bed
fabulous raised balcony to watch cricket without paying entry fee

they would not let me leave luggage which caused me Major Inconvenience. Cricket lovers beware of this shortfall.
late entry 3 pm and early kick out 10 am annoying

Ross

2 years ago

Excellent setup and layout, a perfect little studio for a mid-term stay. Well thought out and designed, with excellent facilities and amenities.
For cricket lovers, the view over the ground is sublime!

Vimpany

2 years ago

Self catering, so no breakfast provided. Location ideal as i was in Scarborough for cricket.

May be provided some soap ?

Mark

2 years ago

Absolutely everything

Nothing

Claire

2 years ago

The view of the cricket ground was amazing and the location was excellent for Scarborough Open Air Theatre. The apartment was beautifully decorated and exceptionally clean. The tiles in the shower room and toilet were lovely. The pre-visit correspondence was impeccable and the best we have encountered. The hosts have thought of almost everything that you could need during a visit, including an iron and hairdryer in the bedroom. We really enjoyed our stay at Umpires Watch and would definately recommend it.

The paint work in a couple of areas needed addressing - looking tired/scuffed. The towel rail in the toilet had been pulled off the wall and bodged back into place. We only had one glass that wasn't a wine glass. The exposed brick work in the kitchen looks lovely but didn't feel hygienic behind the oven and sink. The alternate tap fixing cap was missing from the sink in the kitchen. A shower gel dispenser in the shower room would have been appreciated. Also, an extra tea-towel and an oven glove would be nice.

Bridget

2 years ago

Good apartment, roomy, clean,well decorated and overlooking the cricket ground.

Tea, coffee, sugar etc available on arrival.

2nd floor with steep stairs and no lift
No on site or on road parking

Tracy

2 years ago

The location was perfect, the room was quiet and modern and very well equipped. We absolutely loved the view of the cricket ground.

There wasn’t anywhere to hang our clothes.

Candice

2 years ago

great location for cricket, view of the grounds.

didn’t have corkscrew and shower wasn’t very powerful

Simon

2 years ago

Excellent location within walking distance of train station, local amenities and attractions. Plenty of affordable cafes, bars and restaurants nearby, and within easy reach of beach, seafront and parks.

The seagulls gave us an early morning alarm call each day, but that’s part of being at the seaside I suppose.

Joanne

2 years ago

Definitely exceeded expectations, very nice studio apartment. Modern decor and double ģlazing can sometimes be a rarity in Scarborough. Very clean and perfect view for the cricket.

Not sure if we missed them, but couldn't find any dishwasher tablets and was no washing up liquid. Also the online manuals didnt work when I clicked on the links. The blinds which were v modern, looked great but we couldnt get them close effectively, so quite a lot of light coming in during the night.

Lauren

2 years ago

It was a lovely apartment very clean and spacious

Laura

2 years ago

Friendly host who was easy to contact, excellent location, very clean apartment with everything we needed and more! Would definitely stay again

Nothing

Anonymous

2 years ago

fantastic apartment well located to the open air theatre

clean modem everything you might need

John

2 years ago

Location was in an area of regeneration so there were a number of boarded up properties and others undergoing renovation a bit rough,

Unkempt front garden area and communal areas require some attention.

Kim

2 years ago

No breakfast included good location for Scarborough open air theatre

Too expensive for 1 night

Don

2 years ago

The apartment was absolutely marvellous clean tidy well finished everything was there that we needed like towels tea coffee even down to milk

Can't think of anything

Emma

2 years ago

Fab location away from busy noise but easy to access the nightlife

Few large cobwebs on stone wall in living room and very creeky loose bed

Richard

2 years ago

clean quiet good location

errrrrrr nothing

Jez

2 years ago

The apartmen5t had everything you could possibly need - fridge, cooker, hair dryer etc. There isn't any parking but at the bottom of the road there is an NCP and the rates are good - about £9 for 24 hours.

I can't really think of anything

Anna

2 years ago

Lovely interior and view of the cricket ground. Good location. Extremely clean and had more than was needed including a dishwasher, washing machine and fully equipped kitchen.

There were quite a lot of stairs as the apartment is at the top of the building.

Stuart

2 years ago

It was just one large room.I expected a separate bedroom from the photos

Peter

2 years ago

Location was great - i had stopped in the Howdale before directly opposite
- a few years earlier

Keys were mixed up in the box on arrival. At first we made our way into Skippers Rest before after a couple of phone calls we got into our own Apartment No.2 Bowlers Rest
We had seen the parking permit scratch card in Skippers Rest but left it there as i was expecting somebody else would have booked that.
There was no scratch card in Apartment 2 - we paid every day on the Castle Road Car Park.
if you want to check the records please feel free

Christine

2 years ago

Location was good just could have done without all the stairs lol but we got used to that. The apartment had almost everything needed very well thought out. The only thing could have had was a few door hooks on back of the door & a better mattresses as was too soft & had a bit of backache.

The mattress was too soft.

Meek

2 years ago

Clean and tidy everything you could need even milk in fridge on arrival bed comfy lovely veiw of cricket ground

Cooker was a challenge to work the large ring didn't work at all no instructions early hours of Monday morning there was lots of banging at the front door and loads of noise for about 20 minutes then noticed as we left the front door had loads of damage to the lock with splinters of wood on the floor. And as we arrived I had to ring to get instructions on the key access this had not been sent. These are only minor middles as the place it's self was great. The windows and blinds could do with a clean but no one is in control of seagulls making the mess

Nicola

2 years ago

beautifully decorated and perfect location

Melanie

2 years ago

Close to open air theatre, but within easy distance of all main attractions

bathroom could do with a little work, drain cover on shower missing which made it look dirty. Better instructions to operate heating especially the heated towel rail in bathroom.

Emma

2 years ago

Beautiful apartment to stay in. Nice and clean and spacious. Easy to get to the town and beach. Would definitely come back again

Sean

2 years ago

Very nice apartment and a great location.

Vito

2 years ago

No Breakfast offered as it was a self catering apartment.

Very poor parking facilities due to the location of the property, also expensive parking if you was to use one of the car park facilities, other than the headache of parking everything else was good.

Duncan

2 years ago

Nice view of the cricket ground. Parking tokens were a big plus. Very nice apartment.

The wifi password was wrong and took a number of texts and time to rectify.
The stairs were very difficult for someone with a mild disability. There should be banisters on both sides from a safety point of view.

Lym

2 years ago

Modern and very good facilities.

Oven gloves would have been useful to have.

Eleanor

2 years ago

Tried to email saying this but got no response so putting it here.

We have recently just returned from our 4 night stay at the Anchor apartment in Scarborough from the 20th April until the 24th April 2022. Unfortunately it wasn't the best experience we have had, this was due to the electric going off on the first morning we were there (the Thursday 21st ). This issue wasn't resolved until tea time that day. Unbelievably, we woke up to the same issue on day four which was the Saturday. However this time it couldn't be resolved and we had to move to another apartment across the town. As you can imagine, it had a massive impact on how we could enjoy our holiday.

Although the apartment that we moved to was nice, when we have had a look at the site not only was it cheaper than the one we originally booked it was also quite a distance from where we had paid to park our car. Everyone I spoke to at Host and Stay were lovely but it was so stressfull that I had to call in the first place as I am quite an anxious person. All of these factors resulted in the holiday not being as relaxing as we had hoped.

June

2 years ago

The property was well appointed and very comfortable

Lack of parking, using a nearby car park was expensive, we’ve stayed in hotels in the same area in the past and were given a permit to be able to park on the street, this would be a welcome improvement

David

2 years ago

Excellent facilities and exceptionally clean, view overlooking cricket ground and able to watch matches was very enjoyable. Convenient to town centre and beaches.

All expectations exceeded

Lee

2 years ago

Lovely bright room, clean and tidy. Very nice view of the cricket grounds to the rear. The room was well furnished and equipped.

The description of renting 'the entire apartment' was misleading as it is actually a Studio. There was a partition between the bed and the living area/kitchenette, although it is flimsy and allows light through. Would be much improved with a substantial partition.

Geoffrey

2 years ago

The fact that there was no parking available unless you use a disc that wasn’t provided yet we found out that you can get them from local shops free of charge.

Vincent

2 years ago

There was no Breakfast but Tea , Coffee and Milk much appreciated .
Location was very good and peaceful . The view of Scarborough Cricket Ground was fabulous . The Cricket wasn't bad either . Restaurants nearby , town centre within walking distance .

The double bed was a little narrow with no spare room to move around
I could have done with a Hob guide as it took me while to figure it
out .

Jamil

2 years ago

Everything spot on

A lot of dust apart from that everything else was fantastic

Jane

2 years ago

As we had moved from Spain and was looking for a rental property, the apartment was a perfect place to relax

Nothing

Jackie

2 years ago

Excellent apartment, very modern and very well equipped.

We were under the impression it was opposite a beach location

Amber

2 years ago

It was very modern looking and the bed was so comfortable. The property was situated in the perfect spot too.

Nothing tbh.

Del

2 years ago

Everything

Everything was perfect

Charlton

2 years ago

Clean place, lovely location.

Philip

2 years ago

it was ok if you like cricket, bedroom window looking over cricket ground. not far to peasholme park and seafront and very quiet.

parking is a nightmare, cost me £18.40 for 48 hour parking

Curtis

2 years ago

Great location, lovely apartment.

Narrow staircases inside building.

A

2 years ago

The 'view' was a wall, the accommodation was trying to be stylish but failed miserably

Burgess

2 years ago

Decor and general vibe of the apartment was great. Apartment was clean and well-presented. The guide book was comprehensive. The interior is up to date and has obviously been influenced by someone with a keen eye for interior design. Overall it had a very metropolitan London sort of style which was wuite interesting for Scarborough!

No view for the particular apartment we stayed in which was not obvious from the pics as the pics on the Booking were was all of the apartments together. Can't really be helped though due to building design.

Couple of minor maintenance items:

1: The bed frame bolts need tightening as the frame itself is loose. I tightened them hand-tight but they will come lose again. Just needs someone with an alan key.

2: Door handle rose in bathroom is loose. Just needs tightening with an alan key.

Comfort:
1: Sofa is obviously more leaning towards style rather than comfort. It did the job though, so all good.

Kirsty

2 years ago

Internet connection and signal very poor. Apart from that it was great. Bed was really comfortable.

Katie

2 years ago

everything about the property was lovely, the view was great and so were the facilities and the decoration was so pretty we felt so relaxed,

nothing we loved everything

John

2 years ago

Lovely clean apartment. Nice location overlooking cricket ground

Paul

2 years ago

Easy check in check out instructions. Good location, good facilities in apartment.

No parking / scratchcard parking, had to pay at local.

Ian

2 years ago

the general property was very nice.

the sink in the kitchen area has a really bad smell coming from the drain. the shower has bad pressure and the blind in the living area would not fully close so was letting light in.

Sara

2 years ago

We liked the idea of utilising an apartment. The washing machine was a plus, as was the dishwasher.

The photos on the website suggested a view of the cricket ground to the rear. In fact the view turned out to be a very small courtyard and an annexe to the building - no view of the cricket ground.
The site said the property didn't accept pets which was a plus. However, someone upstairs had a dog which we heard running around due to hard floors above, and there were muddy paw prints on the carpets outside our apartment. Also, it was not pleasant to be sitting in the apartment, which was located on the ground floor, to look out of the front window to see a large dog emptying itself in the front garden in front of our window.
The place had repair issues, as there were cracks running down the walls, the worktop wasn't sealed properly and there was a good gap between it and the wall, there are no splashbacks behind the hob or sink and these were stained badly. There was some damp in the kitchen. The door furniture was loose and some of it hanging off, such as the scutcheon in the bathroom. The shower drain lacked a cover so we would need to stand on an open drain, and the drain itself was filthy.
The walls in the bathroom, although tiled nicely, were filthy and had residue of grout.
The walls were dirty around the sink. The hand towel rail was loose and hanging off.
The front room window evidently hadn't been cleaned for a long time and there were cobwebs and dead spiders on the sash.
The louvre blinds were missing pully-knobs and missing cover slips at the top, one of which was found propped up in the bedroom. The hall way also contained cobwebs at eye level, so clearly this area hadn't been cleaned.
Although 2 remote controls were provided for tvs in the front room and bedroom, one of them did not work, so we had to keep taking the remotes from room to room. The bedroom contained no storage for clothing and although there was a hanging rail, it contained only 3 hangers, which was insufficent for two people for a week's clothing.

David

2 years ago

Spot on , ideal location , clean , very cumfy . 10/10.

The weather.

Sam

2 years ago

This is a hidden gem within Scarborough. A ten minute walk from the sea and within minutes walking distance to the park. Local shops are within 3-4 minutes walk. Host quick to reply back and resolve the issue we had - a cosy place!

Chengyi

2 years ago

everything except wifi

there are some issue in wifi，I find the details provided in the property，but still cannot use it

Nicola

2 years ago

Clean, fabulous location has everything you need

Emily

3 years ago

Awful smell of drains coming from shower room but running throughout whole apartment. Strong smell when entering.
No wifi throughout entire stay.

Kirstin

3 years ago

The apartment is very stylish and the bed is comfortable. The views of the cricket pitch are great, the apartment is well placed for the open air theatre and the beach.
Unfortunately I have more bad things to say than good though.
Other guests have mentioned the crumbling brickwork, we woke to brick dust and chunks of brick on our pillows. The floor and furniture were covered by the time we left.
The wifi didn't work for the first 24 hours, it took several phone calls to get it working, it then stopped working again 48hours later, communication surrounding this was poor, the hosts must be aware of this issue as reviews for all the flats in the building mention the wifi not working. My partner and I are in Scarborough for work and we had to buy extra mobile data to connect for our meetings etc.
The listing states a kitchen with cooking basics, there was only one small saucepan and a frying pan to cook with.
A previous review states a used coffee pod was left in the machine, I can only assume we were the next guests and there was still a used coffee pod in the machine suggesting it had not been cleaned, we chose not to use the machine.
The general cleanliness was okay, but the floor had not been vacuumed very well and was covered in dust and debris.
The flat suffers with disturbance from other guests, the floor shakes as the people downstairs were walking around, a lot of noise as they slammed doors, we could hear all their conversations and their activities in the bathroom (yuck!!).
A very pretty flat but we would not stay here again.

Rebecca

3 years ago

Such a lovely location. The decor and design of this place is gorgeous. Be warned it is up many flights of stairs so pack light!! Internet didn't work the first day but it was sorted once I enquired about it. Although it was tidy it wasn't overly 'clean'. Pull down sofa bed wasn't clean and some dishes had marks on. Used coffee pod in the machine. Otherwise it was a nice safe space.

Zachary

3 years ago

Great location, lovely views. Well equipped kitchen.
However the wifi didn’t work during our stay neither did the tablet provided, we used our data via our hotspot.

John

3 years ago

Great location for the Scarborough coast and very easy check in process. However, i booked this airbnb as a surprise staycation honeymoon for my wife and i due to lockdown. We had high expectations following previous airbnb stays. Unfortunately this airbnb was far below what we expected from a company that has over 200 properties to rent. Property becomes extremely hot with limited ventilation, even when all windows are open the property has the feel of a sauna, making sleep difficult, no fans provided. The blinds do not block out any sunlight, so in summer months prepare to be woken up at 5am. The aesthetics of the property are spot on, however brickwork will crumble ontop of you when you are asleep, each day we had to pick brickwork out of the bed in the morning, with no vacuum provided there was brickwork underneath the bed from previous stays. During a pandemic we expected property to meet standard levels of cleanliness however sofa had crumbs, hair and bits of fingernails in the crevices. Luckily we didnt stay on the sofa for long because it feels like it is made out of cardboard.

On the whole the property feels like style over substance, if this was an individual or family running the airbnb you would be inclined to accept that things wont be perfect, however as a company with over 200 properties you expect more especially considering the price. Will not be returning.

Sarah

3 years ago

We stayed at wicket view Thursday to Sunday, a little seaside break with our lab Milo. The apartment is at the top of the house with great view of the cricket pitch and beyond, very well thought out with everything you need, the comfiest bed ever!! We did lots of walking by the sea, and found everything we needed nearby. Car park just around the corner which was really handy. North bay is much quieter than the south which was ideal for us. Didn’t want to come home, and already looking forward to visiting again. Scarborough and surrounding area just lovely. The customer service team were great, plus the apartment was very clean. Thank you!! 😊 we loved it X

Samuel

3 years ago

Great apartment in an ideal location - great view of cricket grounds and quick walk over the road to the sea.

Craig

3 years ago

really impressed with this stunning well equiped trendy apartment. lovely views of Scarborough cricket ground to the rear. perfect location to explore both North and south bays. we managed to get parked at the NCP car park 5 minutes walk away at just £6.00 for 24 hours.
we would certainly go back and highly recommend. the photos don't do it justice.

suzanne s.

3 years ago

Nowhere for clothes or coats 6 draws which could fit socks.. had to put clothes on backs of chairs and the sofa... bit too many stairs but apartment very clean and modern. Parking is a nightmare couldn’t go anywhere as lost space when got back. .

David

3 years ago

Wicket View 128 Maine Road, Scarborough
Date of stay 10th - 15th May 2021
This superb studio apartment accommodation on the top floor of 128 Maine Road was very comfortable and exactly as pictured on the web. It is perfectly situated for walking to both North and South Bay beaches. You are able to control the electric radiators which made it cosy on the cold nights we were there but then turn them down when apartment was too warm.
The kitchen was equipped with everything you need. Great spotless appliances, Fridge freezer, oven, electric hob, microwave, toaster, coffee machine, washing machine even suppling coffee capsules and milk.
The lounge had a large tv with the option of Netflix if you already had an account.
The bed was wonderful with nice bedding etc. The bathroom was spacious with lovely shower cubical but shower a little disappointing as not as powerful as expected but there was always lots of constant hot water.
There was also nice touches like diffuses and scented hand soap cleaning materials etc.
We had a lovely view overlooking the cricket ground.
Even though we knew the apartment was at the top of the house we didn’t appreciate the amount of stairs needed to climb. On our first attempt we were out of puff as both over 70 years old but as the days progressed we obviously became fitter and managed no problem.
The only negative we had was the parking which couldn’t be helped. The demand for‘on street parking’ is around 5 to 1 due to the number of apartments per house. We managed to grab a spot near the accommodation when arriving and departing and had already decided to park in a covered and secure NCP car park about a 10 minute walk towards town. It cost £12 per 24 hours reduced to £8 if you added the NCP App on your phone.
We had an issue one day with the WiFi and contacted the property management number provided. The staff were very pleasant and the issue was resolved promptly.
Just one suggestion would be to have a mirror by a power point to aid drying your hair.
Overall 10/10 and would definitely stay again.

Zoe

3 years ago

Great place would recommend

bernard b.

3 years ago

Only small problem was trying to park near the accommodation where you felt your car would be safe. Other wise brilliant