Laura

1 month ago

The house was absolutely stunning. A group of us stayed here whilst visiting for the weekend for a wedding and it was the perfect place for us. Highly recommend

Harriet

1 month ago

Great location. Lovely big house. Overall clean and tidy. Improvements: just small things like making sure the pictures are straight in frames, fridge cupboard door was broken, towels- need more towels!

Peter

1 month ago

Whilst we enjoyed staying at the property, we didn’t expect to have to clean the kitchen nor oven trays on arrival. In addition the freezer door was wide open and in the process of defrosting with guests towels placed on the floor soaking up the water. This was all reported to Host & Stay within 30 minutes of arrival, and 7 days later we’re still awaiting a response from the company. The company also requested that we leave the key in the lock safe for maintenance to attend and change over a mattress during our stay, this was despite checking out the following morning at 10am ….. we stayed because we didn’t want people coming in with our belongings and dog present. Not very professional or organised

Philip

1 month ago

The house is located in an ideal spot to explore the local countryside and coast. We found that communicating with Host and Stay was very cold and lacked the personal touch that you normally get from Airbnb. Automated responses are not helpful and we had to wait up to24 hours for a response. Fortunately our communication was about small items like no tea towel for example. Cleaning fee is excessive especially when the house was not particularly clean. The house desperately needs maintenance to be classed as luxury accommodation. We have stayed at many Airbnb’s which have been wonderful and very welcoming but something about Host &Stay is just lacks personality. For example, No welcome pack, J cloth as a tea towel. Obvious cost cutting measures applied which is inappropriate when billed as luxury accommodation

Katie

1 month ago

Overall lovely property which is beautifully decorated. Photos show an accurate representation. Close to Whitby only as short drive. Only negatives was the cleanliness of the house. Kitchen hob and oven dirty, dust and cobwebs everywhere, bag of dog poo left out in the garden and minor damages like stained carpets, broken blinds etc. Had it been cleaned more thoroughly and minor damages fixed it would’ve been 5/5!

Bianca

2 months ago

Great modern property in beautiful quaint village. Good access to a number of great resorts. Lovely little cafe walking distance nice food and great service. Would stay again at this property if heading to Whitby. Was 5 adults and a dog plenty of space and ample parking

Jade

3 months ago

We had a lovely weekend and the accommodation was fantastic, perfect for our family. The open plan downstairs was a great space for everyone, all the bedrooms had been nicely done and the property was clean. The only issue we had was not enough towels were provided for everyone. Thank you for a lovely stay!

Adelaide

4 months ago

My stay with Host & Stay listing was located in lovely area, very close access to the beach and shops. Beautiful house and interior design. The one down side was the small damages around the house. I had to notify Host & Stay to ensure it doesn’t affect my damage insurance. Which was any unexpected extra cost that you need. The kitchen oven and Hob was not cleaned before our arrival. Pots and plates very dirty. We asked for a cleaner and was told that cleaner would come and no cleaner came to clean the kitchen. Overall a lovely stay with family.

Christopher

4 months ago

Lovely house in a quiet village. Lots of off street parking. Train station only 5 mins walk away.

Daniel

5 months ago

Amazing 🤩 great place to stay!

Dani

6 months ago

We had a lovely family stay at this property. The house was great, it was spacious and exactly as the photos. The location was lovely, and it was really easy to get the bus into Whitby. Hosts were responsive and gave a useful detailed guide on the property and local areas. Overall a fantastic place, would recommend.

Terri

7 months ago

Beautiful property. We really enjoyed our stay.

Jane

7 months ago

we all really enjoyed our stay. appreciated the responsive team after booking and clear instructions. the guides of local are were beneficial. would deffo book again

Vicky

7 months ago

The location was perfect- scenic and close to Whitby and other surrounding areas. The property was beautiful and very spacious ! Communication was good and we all had a lovely family weekend. Thank you.

Sarah

9 months ago

A lovely house in a great location for Whitby.

Hannah

9 months ago

The hosts were responsive and answered all queries, we had one issue where the fridge was tripping all electric but due to being nye they couldn’t get an engineer out to fix this but apart from this we had a great stay.

Duncan

10 months ago

Brilliant place for a pleasant stay with a group social kitchen and dining area and great comms

Tony

11 months ago

It was 2 lovely nights staying with Host &Stay. Everything is noice and above our expectations. Thinking to come back again next few months

Millie

1 year ago

Lovely stay- thank you!

Sammie-Ann

1 year ago

This was the first Airbnb I had booked that’s managed by a company rather than it being a persons home and it really showed, the house was clean where you would expect it to be, but it wasn’t maintained very well in other places. We had a few issues and Host and Stay were quick to respond but the general cleanliness/upkeep of the house was lacking. On the first day we got there the freezer had been left open and was completely frozen so that it wouldn’t shut, this was rectified the next day by one of their team. The last night we were there the TV and bracket fell off the wall, which we reported and was hopefully fixed in time for the next guests. The house was in a fantastic location and was a short drive away from Whitby. My only advice would be to read the t&c’s fully before confirming your booking.

Claire

1 year ago

This was a great place to stay for a couple of nights in a beautiful location in a small village outside Whitby, for 6 adults, a child and a dog! The rooms were all spacious for the couples and had ensuites which was great. The downstairs room main living room and kitchen area again very spacious and a lovely place to chill on an evening. Kitchen was well equipped and had everything you needed apart from oven gloves but made do with a tea towel. All rooms were spotless on arrival so can’t fault the cleanliness. Would definitely recommend.

Rebecca

1 year ago

This was like a home from home. So clean and tidy and everything brand new. The downstairs space was perfect for everyone to relax and spend time - such a nice added bonus with the bi-fold doors to open and enjoy the garden space. Really have no faults with the house. We absolutely loved it and would definitely stay again. Plenty of parking for 3 cars. The location was perfect for a staycay in Whitby - we used the park and ride service which was only 5 minutes drive away. The nearby village was beautiful and the estate where the house was situated was so quiet and peaceful. Highly recommend!

Colin

1 year ago

Suited our needs perfectly and would book again..

Nargis

1 year ago

It was a beautiful home, exactly as described. We were all very comfortable and the amenities were exactly as described.

Colin

1 year ago

Suited our needs perfectly and would book again..

Lee

1 year ago

Beautiful stay just a 5 minute drive from Whitby which was exactly what we were looking for. House was in great condition and as described so our two family’s (4 adults, 3 children) were able to share the whole house together. Everything worked perfect from Wi-Fi (essential for the kids) to all the kitchen, bathroom appliances. EV charger was a great addition although we did have to clarify that we could use it as the listing said we could but the guide which comes a week ahead of the stay said otherwise (this needs updating). However Host & Stay were responsive to our question and we were able to use it. Would stay again if in the area!

Amanda

1 year ago

Great for family stays, lovely open plan area to gather in and share meals. Easy public transport links in to Whitby without having to worry about parking.

Nichole

1 year ago

Beautiful house, spacious, clean and well set out, secure garden. Loved it!

Ali

1 year ago

The place was very nice and clean before arrival. But we were very disappointed with the lack of help from the host. We were given less than a quarter of a washing up liquid bottle, when we asked for one we were told it was provided before check-in which was not true. We also asked for dishwasher tablets which were not provided but there was a dishwasher there. Again we were told nothing could be done about that. General things like handwash, kitchen tissues, toilet roll, bin bags, you will probably have to take it yourself as they only give 1/2 of each.

Ellen

1 year ago

Lovely accommodation with everything you need. Lovely location, helpful and responsive host.

Katie

1 year ago

Fantastic property! Incredibly spacious! Better than the photos. Great base for the local area. We stayed as a family of 6 (4 adults 2 children). The cottage was well equipped, cosy, clean and spacious. The additional cleaning bill you pay when booking did come as a shock, however it meant we could relax a bit on holiday. Garden was ideal. Beautiful views and felt very private. Great for our two dogs to have a sniff about before their walks. Our only issues...The stair carpet reaching up to the attic room is in need of fixing...it has come away from its carpet grips and is a danger. I'm sure this can be easily rectified. Comfortable beds in TWO of the rooms, however the double bed in the attic room is unsuitable for adults. As soon as you sat on the mattress you sunk down onto a very hard base. In the end, two adults had to switch bedrooms and this bed was given to one child. The single bed felt much the same, but luckily this was also used by a child. Overall, a fantastic stay!

Matt

1 year ago

Great stay. Superb property.

Jason

1 year ago

The house was an amazing space and we loved the layout and room sizes. The kitchen was well equipped with everything you would need for a few days away. It was in a great location for Whitby and Sandsend.

Mark

1 year ago

the house is amazing, and the location handy for Whitby as its 5mins drive away. very quite location with parking for 4 cars if you use the garage as 3 driveway spots. Great location for a family get together as the living room,kitchen and dining room qll being combined makes the room huge. plus if staying in the summer the patio can be opened up also

Andrew

2 years ago

Large, new property with easy access to the whole of the North Yorkshire coast and everything you need for a relaxing break for the whole family, young and old

Guy

2 years ago

Although this is a modern and very pleasant property we felt that this isn't being maintained to a very high standard. The downstairs taps sent water flying everywhere when turned on too much, we had power cuts due to a faulty fuse and they don't provide oven gloves meaning that cooking was a nightmare leaving several members of our party burned. Be prepared!

Jane

2 years ago

Great stay, lovely property in a good location. The open plan living area is fantastic for families along with the bedroom layout. Would recommend a stay here.

Georgina

2 years ago

We had a great few days in this modern house; it was very well equipped. Great location for Whitby and Robin Hoods Bay. Lovely riverside bar/cafe/miniature railway in the next village of Ruswarp. Butchers in Sleights was very good.

Ian

2 years ago

Beware when booking there is a £125 cleaning bill added to your final bill. Although mainly clean , it was not spotless. I had to re clean the fridge and toilet . My husband cut his foot on a shard of glass in the main en suite . Bird poo was all over the bifolds which were not locking correctly ( we notified owners ). No WiFi and generally phone signal is very poor. No welcome pack only a pint of milk, coffee, tea and cleaning gear. Weeds on patio area outside. I sound very picky but this was not cheap accommodation. On a positive note , the open plan layout works very well. All double bedrooms had bathrooms in easy reach and furnishings are very new and modern . Location is good , no noise from roads. We had a lovely weekend but would not stay here again , I feel this is overpriced especially the £125 cleaning bill !

Christopher

2 years ago

This property was exactly as described on the website, spacious, clean and well equiped, with off street parking for 2 large or at push 3 small cars. Its very convenient for Whitby and North Yorkshire in general, we would be happy to stay again if returning to the area.

Fay

2 years ago

We had a lovely weekend for our daughters birthday. The house was what we needed. The space downstairs was amazing. The single room is very small but the rest of the rooms are a good size. Plenty of cupboards space to put bags and shoes. We will be booking to come back. The only thing we would have found useful is some Outdoor seating, to enjoy the views and the weather.

Gillian

2 years ago

This is a beautiful house which is deceptively large - plenty of space and bathrooms and in excellent condition. It was our first AirBnB with an agency host, and it lacked that personal connection I am used to on booking. As soon as we’d done the deal we received auto requests for passports and photos to an app, along with lots of unfriendly injunctions about recouping costs if damage/noise etc etc. not the perfect first encounter, and no where near as personable as I am used to with AirBNB hosts. Not sure if this is the new standard. The house had no Wi-Fi and no mobile signal- but the bumph said high speed internet was standard in all host and stay properties. We paid £150 for cleaning but still received messages about the cleaning we needed to do before checking out. And finally- get check out time. Is it really necessary to get us out at 10am when check in isn’t before 3pm? We would have preferred a later check out on Sunday morning and felt a bit hurried out. But a beautiful house in a super spot.

Emma

2 years ago

Lovely property and great location , just perfect !

Laura

2 years ago

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Stephen

2 years ago

Super, spacious property, finished to a very good standard. Comfy beds and plenty of bathrooms for us. Nice, quiet residential location. Close to some nice local shops eg bakery and butchers round the corner in Sleights. An excellent base for exploring Whitby and the North Yorkshire coast and moors.

Erica

2 years ago

We stayed at Ugglesby House between Christmas and New Year and it was such a lovely trip. The house was very new with beautiful decor and modern kitchen and bathrooms. It was spotless on our arrival and the communication from Host & Stay was excellent throughout the trip; answering any questions we had and even making suggestions for local dog-friendly pubs! The location was idyllic, beautiful scenary and walks on our doorstep and close proximity to Whitby and the coast. We highly recommend The Plough pub at the neighbouring village Sleights and White Rose Taxis in Whitby, both of which were happy to accommodate our dog!