Christina

1 month ago

The apartment was a nice apartment however on arrival it was evident it had not be cleaned. Floors not hoovered and cleaned, crockery dirty, no dusting done, surfaces hadn't be cleaned and the bathroom had mould/body fat stains in it. We reported this instantly and the customer service was poor, we ended up going out to buy supplies to clean it ourselves. Was told cleaners would return the next day and they did not! We were away on our mini moon to celebrate getting married and this put a real dampener on our first day! A real shame as the apartment was actually quite nice and in a great location. But unfortunately the cleanliness let it down.

Max

1 month ago

A lovely stay in a great apartment. The views are incredible! Great central location. The apartment was well set out and looked after. Nice cosy bed.

Rebecca

3 months ago

We had mixed feelings about the stay we had. Positives:- 1. Modern spacious penthouse flat 2. Very comfortable bed 3. Views from the windows were outstanding Negatives:- 1. Bird faeces down the walls and dirty carpets 2. One wine glass 3. Toothpaste stains and hair in the bathroom 4. We were left two coffee pods for 2 people for a 2 night stay, in our opinion this wasn’t enough. In any event, the coffee pod machine did not work. 5. The kettle did not work meaning we had to boil water in a pan to make hot drinks during our stay. 6. The flat was very hot and could have benefited from air-con, though I appreciate it is a penthouse and open to being hot in summer time. I must say that despite it being a lovely apartment, we were promised a functioning kitchen and this had its faults and problems. Salt was rubbed in the wound after booking by asking for a security deposit to cover damages and then upon arriving items were dirty and broken. Expensive for the experience we had.

Lauren

4 months ago

Great location with lovely views of Whitby from the penthouse. Clean, modern and spacious. Couldn’t have asked for better, will 100% be returning. Thank you!

Sharon

4 months ago

Lovey place to stay very central with amazing views. The only slight negative was that with it being a penthouse it was very warm/hot inside.

Michael

4 months ago

if you dint mind the stairs a great apartment and fab location

Paul

4 months ago

Nice place to stay. Very central not hard to find and instructions on arrival and getting in was easy and straightforward. Place was clean and tidy had everything you needed for a short stay.

Tommy-Lee

5 months ago

Staying at this Airbnb near Whitby Beach was an absolute delight! The location couldn't be better - just a short stroll to the beach, allowing for picturesque sunset walks and morning beachcombing sessions. The accommodation itself was clean, cozy, and well-equipped, providing everything needed for a comfortable stay.

Dylan

5 months ago

Views are immense. Beautiful apartment would defo recommend.

Louise

10 months ago

Really nice apartment with beautiful views only problem was the parking, which we where lucky to get 2 streets away (the closest) and no lift so alot of stairs 4 flights to climb to apartment with cases etc.. would still recommend and would go back

Jennifer

10 months ago

Although we had a great stay, there is some room for improvement. First of all, the entrance / outside to the property is very heavily covered in bird faeces, even on the lock box which is used to retrieve keys.The carpets in the property were quite stained, this isn’t a massive issue but first impressions count. The Penthhouse its self is decorated and furnished beautifully and appeared clean. However, there were makeup stains on the bedding and again the carpets were a little stained. The kitchen area was very well equit, even had a coffee machine, washing machine and dishwasher! Which we thought was great. The main issue I have is with the deposits/ waver. I feel £250 is very expensive and to add insult to injury, a £10 administration fee. I think when paying that much for a deposit, you should be getting every penny back. Nothing is stated in handbook or information given on Airbnb on why this £10 is required. Great stay overall but I feel some improvement is required.

Dave

11 months ago

BEWARE OF EXTRA COST After we had booked the Penthouse we were surprised to find that Host & Stay require all guests to transfer a £250.00 Damage Deposit (subject to a £10.00 non-refundable administration charge) or, to purchase an Accidental Damage Waiver for £25.00 (non-refundable) which covers you for up to £500.00 of accidental damage during your stay. This is at the end of the listing details, but we feel that it should be more obvious in the main listing. After your stay it takes Host & Stay 7 days to notify you that your £250.00 Damage Deposit will be refunded and then up to a further 5 days to clear in your bank. A long time to wait for YOUR money. We wanted to cancel but we would have lost our £85 bonus for being Airbnb Super Hosts. The Penthouse itself is fine except for the filthy windows which spoil the 4th floor views. However the entrance area is down a dark alleyway and covered in bird muck. We had to remove our shoes so as not to mess up the stair carpet.

Lisa

1 year ago

Great place with stunning views

Mrs Cathy

1 year ago

Lovely place to stay with beautiful rooftop views over Whitby.

Steve

1 year ago

The apartment is nicely designed and very comfortable, the bed was extremely comfortable. The location is great, only a minute from the harbour. Parking was easy to find and only minutes from the apartment. My only complaint would be that check-in is at 4pm and check-out is at 10am. Seeing that most shops close at 5pm and cafe's open at 9am that not leaving much time to settle and have a look around on arrival day, then not enough time to go for breakfast before having to check out. This didn't stop us having a great stay though, I would still recommend the apartment.

Joseph

1 year ago

Great stay, definitely would come back. Clean and great location. Only negative was there were only 4 teabags for our stay. Would like more. Thankyou very much for a great stay.

Jonathan

1 year ago

Stayed here for 3 nights. The accommodation was lovely. comfortable and well maintained little extras like milk, tea and coffee made the first hours easy to settle in. Very well equipped kitchen, nice bathroom and bedroom. Only a few small problems, nearly 70 steps to get to the apartment. You are told this so was a bit of a laugh climing them. The cleaning team need to improve. Not saying the place was dirty as it wasn't, but the bedside table was dusty, along with the bedroom window. Also there was a old bag or bathroom rubbish in a bag under the sink and tissue on the floor into the bathroom. They just need to check round once they clean. Easy fix I would think. Would definitely stay there again.

Caity

1 year ago

Such a beautiful apartment with lovely views! Will definitely be recommending to friends and family!

Ben

1 year ago

X

Luke

1 year ago

Really disappointed with where we stayed. Not clean and loads of things broken. Hardly anything provided. 2 plates, 2 bowls. No hand soap. Washing machine but no laundry detergent. Dishwasher needed rinse aid and salt. We had to clean the plates ourselves before use and the table had the last occupants dinner stains still on it. Tv wouldn’t tune in. Dirty windows. Dusty apartment in general. Windows look like they’ve never been cleaned. Table damaged. Clock broken Towels were ripped and tatty. No oven glove provided. Many more things not right with the flat. Absolutely zero pride taken by Host and Stay. Crazy expensive for the state of the place. Supposed to be a lux apartment but it was dreadful. Not even clean. They charge an expensive damage waiver and cleaning fee which is clearly just a money making scheme when you stay in an apartment with broken items and is dirty upon arrival. Poor communication with company point blank refused to refund cleaning fee.

Diego

1 year ago

Our first stay was amazing. We were lucky enough to be able to check in early and leave our bags behind to explore the beach which was a short walk with beautiful sights. We had a gorgeous view from the kitchen windows and the kitchen itself was modern and had all the cooking equipment we needed. There are many lovely restaurants and and cafes in the area. Everything is walking distance including the abbey and the art museum. Even though it was raining for some of our stay, we could enjoy our time inside the beautiful apartment watching the waves from the kitchen window or watching shows on the Tv. We will definitely be back next year!

Alastair

1 year ago

Great location with beautiful views. Walkable to all areas of Whitby and the surrounding areas. Really comfortable stay although was no welcome package like at most airbnb stays. Would highly recommend and would stay again but would take initial provisions.

Robert

1 year ago

We had an amazing couple of days, the apartment well beautiful and had the best views over Whitby, including a sea/harbour view and also the Abbey. Very comfortable and had everything we needed for the weekend.

Shakira

1 year ago

The location of this Airbnb was perfect for getting out and about around Whitby. There are shops close by and lots of food options. The airbnb was nice and spacious and the views were incredible.

Shayan

1 year ago

Very happy with the location and ease of access. The apartment was perfect, and we were very grateful that we were accommodated at short notice.

Susan

1 year ago

The layout was perfect. It was spotlessly clean and tidy. Fantastic views from both sides. Would book again

Rob

1 year ago

Great apartment in a fabulous location. I would thoroughly recommend it

Christopher

1 year ago

I've stayed with Host and Stay before and this time was a bit of a let down. The property was very unclean when we arrived and pretty off putting. Credit to Host and Stay for responding when we got in touch and they did send out another cleaner but even they didnt seem to hoover the property or deal with dirty surfaces. Ultimately we had some money refunded which was fair but for a short stay, the state of the property really took the shine off things. Bit of a shame as its a great location.

Victoria

1 year ago

Great location and really comfortable, cosy apartment. It was lovely to have somewhere like this to return to after long days out.

Sam

1 year ago

Great place, amazing views. Regular comms. Recommend highly.

James

1 year ago

Lovely modern apartment with great views of Whitby.

Nicholas

1 year ago

The penthouse is a lovely place to stay and a great base in the heart of Whitby. Very clean and tidy and felt settled in right away. The view from the bedroom window is stunning and really enjoyed exploring Whitby and sampling all the area has to offer.

Gary

1 year ago

Stunning apartment, it’s on the top floor so there’s quite a few stairs (about 67) but the stunning views are definitely worth the effort. Very clean and tidy, huge bed! Apartment is perfectly located for exploring Whitby. A bit tricky to find as it’s tucked away off the Main street, but we didn’t struggle too much - we will definitely be coming back

Molly

1 year ago

We had a great time at the Penthouse, very clean, amazing views and everything you could need or want was provided!

Mark

1 year ago

Good venue. Massive bed. Very clean. Enjoyed

Neil

1 year ago

Definitely recommend the penthouse. Great place and great location.

Kelly

1 year ago

Perfect little property, exactly as shown in the photos and a great location!

Emily

2 years ago

Lovely place to stay, lovely view, LOTS of steps up so be prepared. Added fees make it expensive when only staying the 1 night like we did but probably worth it if staying for a week or so etc. would go back and would happily recommend for longer stays

Cameron

2 years ago

Fantastic modern, clean apartment! Many thanks. Highly recommended.

Paula

2 years ago

Excellent accommodation, met expectations, clean & modern apartment in a very convenient location. Just take note of the stairs to access the apartment ( the penthouse situation provided fabulous views and made the climbing of the stairs worth it!) The parking permit was very helpful.

Sylvaine

2 years ago

It has to be said, this flat is beautiful with some amazing views of the city and the sea. Yes It is 4th floor up with stairs only but it is totally do- able and when there, this beautiful place and view makes you forget it. The bed is very comfy, the sofa long which is so good and rare when you are tall, so loved it. The kitchen has all you need. And overall the flat was spotless. Being very central it is perfect for any activities, taking a bus or train or walking around the town. I had a problem with the WiFi but it has to be said that the people of the agency where great at keeping in touch and informed. Very much appreciated. I would totally come back to this beautiful flat for my next time. I am still not over that amazing view!

Gavin

2 years ago

Excellent location very close to the centre of Whitby. Great views from the apartment on both sides of the building. A very clean and well decorated with great fittings and fixtures. Thank you

Sally

2 years ago

A lovely penthouse apartment. Would definitely recommend. We will stay here again.

Lucy

2 years ago

Stunning space with great views

Karen

2 years ago

Beautiful penthouse within easy reach of everything Whitby has to offer. Be prepared for the four flights of stairs though 😊

Ben

2 years ago

Beautiful open plan loft apartment. Nicely furnished with a stunning picture window from the bedroom. Some lovely views of the Abbey (if you open the Veluxs). Thoroughly recommend the Penthouse. Just one world of warning- as the name suggests, It’s at the top, there are 67 steps to reach the door (yes, 67)!! Add those to the 199 up to the Abbey and you have a true workout!

Vicki

2 years ago

This apartment made a special weekend away even more wonderful. The cleanliness was faultless! The location was perfect and, even though it was in the middle of town, it felt miles away from everyone due to being high up. Perfect! Not to mention the views, the 60 odd steps up to the apartment were worth it just to see Whitby from above. I would highly recommend this place and will consider staying again in future.

Stephen

2 years ago

There should be a health warning on the amount of stairs (67) up to the penthouse. This was never mentioned in the apartment description. There was absolutely no hanging space or hangers provided The parking was an issue and not properly explained. The parking system is complicated and resulted in us getting a ticket whilst we loaded the car before checkout. The apartment was however very well equipped and very comfortable. We enjoyed the stay

Meena

2 years ago

The apartment and its view are stunning. Location is brilliant and . Bed is so comfy, was a lovely romantic stay and would recommend a visit to anyone that wants a stay in the lovely town of whitby.

Katie

2 years ago

The Penthouse is a beautiful place, modern, clean, and amazing views! Due to work commitments we could only stay the one night but we will definitely bear this property in mind for the future. The location is ideal for exploring the town and everything is within walking distance.

Hannah

2 years ago

Stayed for 3 nights. Lovely apartment that felt very modern, but beware of head height if you're tall! Also it's up 4 flights of stairs which could be quite tiring after a long day out. Wonderful stay overall and hosts kept me informed. Would stay again.

Neave

2 years ago

The flat is lovely looking and the views are great. Be warned the stairs up to the flat are a lot! Don’t bother with the parking tickets and just park in the St Hildas car park. Would recommend as they fixed the issue we had really quickly!

Rebecca

3 years ago

Excellent location in the heart of Whitby. Perfect for exploring Whitby and surrounding locations. Stunning views for miles! Penthouse is ideal for a short stay as long as you don’t mind walking up the 64 steps to get there! Would happily return for a stay again.

Kam

3 years ago

This is lovely penthouse in the centre of Whitby. The place is very clean, comfortable and spacious. There are great hiking trails that start from the town to local areas. Thank you for a lovely stay :-)

Lee

3 years ago

Perfect location and perfect accommodation!! Was truly 5 stars

Craig

3 years ago

Great place to crash out in the centre of Whitby. The location is ideal - we didn't bother with the parking tickets provided as we arrived early and just parked the car in a close by 24 hour car park (cost us just under £10 for the day and didn't have to faff about). From the apartment you are able to walk anywhere in Whitby. The apartment is very clean and all the mod cons are available. We booked to stay for one night as was visiting other parts of Yorkshire and needed a place to get our heads down. Great views across both sides of Whitby and the Velux windows allow you to pop your head out among the rooftops. Don't forget that the apartment is on the 4th floor so you need good legs to make it up to the top (it is worth it!). The host (a management company by the looks of it) communicated well with us and we felt looked after. I would recommend this place. Thanks for letting us stay!

Catherine

3 years ago

A wonderful place to stay, lovely flat, excellent view, and brilliant location

Daniel

3 years ago

Lovely stay in prime location. Not a moments walk from lovely shops and eatting venues. The penthouse apartment was very clean and stylish. We particularly liked the views of the town from the large bedroom window and view out of the living area skylight.

Jenni

3 years ago

Had a really lovely stay here. Perfectly located right in the centre of Whitby. Everything you need is a short walk away and lots of lovely shops nearby. The flat is really nice with great views over Whitby and a great place to relax. Many thanks!

Donna

3 years ago

Lovely accommodation! Views were amazing. Stylish and clean - central location. Didn’t deal with anyone in person but didn’t need too as all the information sent prior to our stay.

Joshua

3 years ago

Amazing location and perfect space, especially if you want to add a little luxury to your trip!

Alex

4 years ago

This is an amazing apartment with a great view. It is recently decorated and immaculately presented. Bed was incredibly comfortable and whole experience was similar to a hotel than an Airbnb. Great location for exploring Whitby. The apartment was spotlessly clean and I have no doubt it was "Covid Secure". Really great stay, thanks. One minor issue was sorted next day which is great service.

John

4 years ago

The Penthouse is an absolutely wonderful apartment located in the heart of Whitby. The apartment is finished to a very high standard and is a modern and sophisticated setting in the middle of the quaintness of Whitby. Whilst the 4 flights of stairs can feel like a workout, you are awarded by the views. We found ourselves constantly standing at the open window looking out at the Sea and up to the 199 steps. There are basic amenities including tea, coffee and sugar and cleaning products, even with some travel toiletries kindly provided in the bathroom. The bed was very comfortable and the bath and shower were wonderful with very good water pressure. There is a dishwasher and also a combination washer/tumble dryer. We had no issue with parking but we did stay in October, during the COVID pandemic and our car was parked a 5 minute walk from the apartment. We would recommend this apartment to anyone and would definitely stay there again.

Chloe

4 years ago

Great apartment, clean, modern and spacious. Great views of Whitby through bedroom window and living/kitchen skylights. Stocked with everything you need in the kitchenette including tea coffee sugar milk, extra toilet&kitchen roll, cleaning stuff, everything you would need. Good location, easy walk to bars, restaurants, shops. Plenty of areas where you could park with the provided permit for free. As it is on the 4th floor there is quite a few windy stairs to go up to reach your apartment but these are worth it for the views. Would 100% stay here again and reccomend to friends&family.

Craig

4 years ago

Amazing few days, great from start to finish and would highly recommend. Likely to be the best view's of whitby.

Nick

4 years ago

Great place, amazing views, perfect location

Kim

4 years ago

This is a very stylish comfortable apartment. We loved the central location in Whitby although when we visited the parking voucher spaces were all full, mid August so not surprised really. It was not an issue as we did find a car park nearby at a reasonable cost. The penthouse is on the 4th floor so you need to be fit enough to manage the stairs. The payoff for this are the amazing views from the bedroom & also the living room. The apartment is very clean & all facilities very well thought out.

Sean

4 years ago

Great space to be for a couple of days. Great views from the front and back of the penthouse especially as the sun rose above the Abbey ruins. Very close to the harbour. Rusty Shears a great place for breakfast and the French bistro Mademoiselles also lovely.

Lyndsey

4 years ago

Lovely stay in The Penthouse! Spectacular views and beautiful decor! A fab, modern and spacious stay. Gutted to have to leave! Perfect location with everything in walking distance. Some great cafes in the street below! Only negative was parking being difficult. Plenty of big £10 per 24 hour car parks a 10-20 min walk away, but couldn’t find any spaces within designated zones in the 3 days we were there.

Amy

4 years ago

Simply stunning ! Fantastic area, beautiful penthouse, the views alone take your breath away & the highest standard of cleanliness/comfort. Would highly recommend booking.

Claudia

4 years ago

The flat was a perfect base for Whitby, totally gorgeous and very conveniently located. It was super clean and really well equipped. Thanks for a great stay!

Enara

4 years ago

We had a comfortable stay with Stay!

Lauren

4 years ago

Very stylish and cosy apartment with lots of gorgeous windows to watch Whitby through!

Thomas

4 years ago

Lovely place, right in the centre. If you’re looking for parking, head straight to a public car park as there isn’t much available to use the parking permit with.

Martin

4 years ago

High end feel, lovely interior design. Comfy bed. Quiet atmosphere with good views. Good location to explore Whitby and going on walks. Would recommend it.

Michael

4 years ago

Fantastic location, fantastic space, very clean, everything covered, beautiful views.... have been coming to Whitby for as long as I can remember and this apartment was a breath of fresh air!