Patricia

2 months ago

Stayed here for a few nights away. It's a great location for walking into Whitby. Perfect for a simple base to explore the area.

Catherine

6 months ago

After a long journey 400 miles we arrived late at night to an unserviced apartment will no clean towels, dirty bathroom & kitchen, bins full of rubbish, personal belongings of the last resident, towels with fake tan on, beds that had been slept in and more. It took an hour to contact the host and then we were given another unit for the night which was about 20mins drive away in the pitch dark, not ideal after a long day travelling with a child under 10 who needs to go to bed. The other unit was lovely but did not excuse the one we booked not being clean, I filled out the complaint form and sent messages but no further contact was made or compensation offered. The unit was nice and had a good location, the beds and sofas were small though and not comfortable. The parking is down the rd under an archway & the space not well marked. Nice enough flat but not worth what I paid, especially after arriving to it dirty. I don't recommend Host & Stay. Whitby itself was lovely though!

Ana

7 months ago

Great for a short break for a young family as walkable to Whitby and Abbey. Has everything you need. Double bed very comfortable, but list a star for the twin/double as you couls feel the springs through the mattress and wasn't comfortable. So better for a couple only needing the one bed until the mattresses on the twin are sorted.

Harry

11 months ago

Great stay, perfect location. Would definitely stay here again next time we’re in Whitby

Jo

1 year ago

The cottage is in a good location with a 10 mins walk to all the central shops & restaurants. It is however on the main road & the traffic noise when you are in the lounge/kitchen is loud - luckily the bedrooms are at the back of the property so the noise doesn’t interfere with sleep. The 2 blue lounge sofas that look lovely & new on the photos are actually narrow & small - almost child size, the seat cushions are really lumpy & uncomfortable & they are covered in stains. In the bathroom, the shower cubicle tiles/grout need a good clean with bleach. There is mould on the ceiling above the shower unit & the radiator & toilet roll holder are rusty. Overall this small light filled cottage is convenient & neat - but it needs a refresh & definitely some new sofas.

Jean

1 year ago

A disappointing stay. The main bed desperately needed new mattresses. Springs were noisy and lumpy. Uncomfortable and lumpy sofas. King size bed with only a double size duvet. The neighbourhood was unsavoury with local youth kicking and knocking the windows and doors, on one occasion a firework was let off right outside the door. The front door leads directly out on to a busy road which made it noisy, especially with the local boy racers. No instructions for the tv. Toilet seat was loose. Dirty saucepans. Would not recommend this place. Whitby however, was lovely, but accommodation was not worth the money. No problems with host and stay as we had to report the slow drain away in the shower and they responded immediately. The whole idea of this break was for a restful week as my husband has recently had open heart surgery and we both needed to de-stress. Sadly the property did not allow this to happen.

Patrick

1 year ago

Everything is OK !

Andi

1 year ago

The lovely blue sofas in the photos advertising the property are actually dirty, badly stained and lumpy. The whole property was dusty and in need of a deep clean especially the bathroom. The shower area was very dirty and the grout which should have been white was dark brown. Host and stay did send a cleaner the day after our arrival and the shower area was better afterwards. The property is in a brilliant location and a good bonus was the parking slot which comes with the rental. This property will be perfect after a really good spring clean.

Anthony

1 year ago

great place to stay nr whitby town 10 minute walk , place it self was modern and clean

Kayleigh

1 year ago

We had a really good stay here, lots of nice finishing touches, plenty of kitchen utensils to use and a nice surprise to have some milk etc to use! Only 1 downside from the whole house and that was the sofa it was VERY uncomfortable and a struggle to fit 2 adults on 1 sofa. Great location only a 10 min walk into the town and the pub half way is a definite stopping point you need to make. Overall really happy and would book again. Thank you!!

Iain

1 year ago

Lovely clean flat in Whitby. Very clear instructions and responsive to questions.

Rob

1 year ago

We had a nice break. A little out of the town but a nice walk in alongside the harbour and only takes around 10 minutes. The accommodation on the whole was great but the sofa and bed could probably do with looking at for replacement soon. Overall a nice stay, 8/10.

Rebecca

1 year ago

Bright and modern apartment with good facilities plus parking space. Milk, coffee, condiments all supplied plus dishwasher tablets. Rain shower was an unexpected bonus! Only downside is the sofas which were unbelievably uncomfortable.

Emma

1 year ago

Great base to explore Whitby and the surrounding areas The bonus of a car parking space

Stacie

1 year ago

The apartment was lovely and has everything we needed. However parking spaces aren’t clearly marked for the apartment we stayed in. Also within the apartment information say the check is 12pm but every communication we had from host and stay said 10am. But the stay was lovely and host and stay provided us with lots of information about the area

Andrew

1 year ago

Great location and a view of the Abbey........... The car parking space is a real bonus as parking in Whitby is a nightmare. Free parking on the road opposite tho ( if you can find a space). We'll definitely be back!

Mark

1 year ago

Very well presented place only one downside when they say check out at 10 they mean 9.45!!!!!!!! Very rushed

Alana

1 year ago

very good stay overall.

Be My Guest

1 year ago

Once we had paid for the stay we were directed to an out sourced damage deposit website. No Mention of this in the booking. Choice of paying £250 refundable deposit or £25.00 non refundable damage waiver. We tried to call the firm re check in details but were diverted to a call centre who were very vague. We only received the code at 12 noon on the day of arrival The Wi-Fi was weak and kept dropping out. We could not use our laptops and had a 2 year old with us who is easily entertained with CBBC. It would have been nice to chill in the evenings with a film. Very disappointing. Advice to next guest, bring an HDMI cable and a fire stick. No Dishwasher tablets. Weak bin bags that split over the kitchen floor. 1 inch of dish soap. Cheap loo rolls. No hand soap in the bathroom or toiletries. However the décor is lovely, we slept well, parking great. location great very easy to find. Sofas not comfortable and not enough room for 4 to sit comfortably.

Nicola

1 year ago

Great location and property.

Chris

1 year ago

We had a great couple of days here. On arriving we did have an issue that someone had parked in the allocated parking space we should have had, however the team were quick to recommend some nearby places we might find free parking (they’re not based on site so could only suggest we leave a polite note on the car which did get it sorted for us in the end). The property itself was plenty big enough for us as a family of 4 (only mistake we made was letting the kids choose their bedroom as the one they chose had a much comfier bed!). The kitchen was nice and clean and had plenty of crockery for us (maybe some kid friendly stuff too would be good). We were out and about in Whitby most of the day but we did find the road outside very busy and noisy in the evening and in the night. The sofas were not particularly comfy to sit on, but for a quick bit of TV watching in the evening they were okay. Also watch your legs on the radiator in the bathroom if you need the loo when the heating is on!

Diane

1 year ago

We stayed for three nights. Had a wonderful time. Apartment was spotless and well equipped. Would definitely come back again. I would definitely recommend the old sweet shop as a little jewel.

Lisa

1 year ago

We arrived to find the cleaner had left mid clean. Towels left, bin bags left, unmade beds. Kerry was very friendly. They couldn't get another cleaner so we had to move apartments. Then move back again the next day. Host and Stay refused to even partially refund. Also a surprise 'insurance' fee after booking. Unclear check out time. This was supposed to be a lovely surprise birthday celebration for my husband. Completely ruined.

Aaron

1 year ago

Nice but just missing the finishing touches that you get from some air bnbs, the sofas are really not that comfortable to chill out on at night and only really fit one person on it, shower was a bit grubby and there’s no shelves in the bathroom to put anything, the car parking spaces are not clearly marked at all in fact a few people where struggling to see especially in the dark, Apart from that very good haha!

Diane

1 year ago

Great location and nice modern ground floor apartment with everything you need.

Sally

2 years ago

An ideal base for exploring Whitby everything was walkable . Car parking which was a bonus . Lots of lovely eateries locally . Fell into the comfortable beds exhausted every night !!!

Kelly

2 years ago

The apartment is in a great location! It is only a few minutes away from the main centre and shops. Inside it is lovely and just as the pictures show. We loved our stay and will hopefully come back in the future. The only thing that caused us a bit of trouble was the parking. We did have a parking spot but getting in and out of it was hard/sometimes impossible due to other people parking where there wasn’t a parking place.

Ben

2 years ago

Spotlessly clean, furnished to a very high standard, with a full kitchen and extras you wouldn’t expect (Nespresso machine, washing machine and dishwasher), reasonably priced with a private parking space and in a great location…about 5 minute walk into Whitby. Greeted with a fresh bottle of milk in the fridge. The property is on a main road, and there is some road noise when in the kitchen/lounge but the bedrooms are set towards the back of the property where the noise isn’t noticeable at all. Would highly recommend and definitely stay again!

Roshni

2 years ago

Great location but on a busy road so you can hear the cars drive by. Parking space was convenient and the wifi was good.

Phoebe

2 years ago

perfect place to stay a few minutes walk from the main part of Whitby, lovely apartment. incredibly clean and great communication from the host. would reccommend

Mark

2 years ago

Lovely stay. Perfect location.

Charlotte

3 years ago

Great location and aesthetically pleasing but there were some issues and I wouldn't stay again. Kitchen was lovely but no dishwasher tablets which was frustrating. In one room the mattress desperately needs replacing...it has a body sized dip in the middle and isn't comfortable. There was a dirty plate in the cupboard and the shower grouting needs cleaning. There were issues with the car being blocked in and the WiFi wasn't working. Whilst these are all fairly small issues, for the price we paid we felt disappointed.

Paul

3 years ago

A clean, well located and nicely decorated place near the heart of Whitby. we had a nice stay but overall not the best value and quite small rooms throughout.

Madalina

3 years ago

The flat is lovely, perfect location for Whitby. It was very clean and the communication was great. The only small issue I have is we were provided with very few bathroom amenities. For example there were only two toilet rolls for four people over a three nights stay. Just something that could be improved. On the other hand the kitchen was really well equipped.

John

3 years ago

This ground floor two bedroom apartment has a great location about 10 minutes flat walk into the town. The area itself is quiet and and felt very safe. The apartment is very smart. It has two bedrooms one contains a king size double bed, which looks as though it can split into twins if required and a queen double, bother are at the back of the property overlooking the courtyard where you can park your car in the designated space. The kitchen contains an oven, hob unit, fridge-freezer and dishwasher along with microwave, kettle, toaster and coffee machine. There is also a large amount of crockery and cutlery as well a cleaning materials and tea & coffee etc. There was even some fresh milk in the fridge for us. Both rooms share a bathroom which contains the toilet, a small washbasin and a big shower which had brilliant water pressure. All the towels and bed linen are also supplied. The standard of finish is excellent and our party of four had an excellent two night stay. I would have no hesitation in recommending this apartment to you, if fact this was the first time our friends from Edinburgh had stayed in an AirB&B. They were so impressed they will now look for others whenever they go away. Well done to team, keep up the good work

Barbara

3 years ago

Great place to stay, can recommend it !

Stephen

3 years ago

Clean and tidy flat with everything we needed for our stay, about a 10 minute walk from the swing bridge and the town centre, parking for one mid sized car in an allocated space to the rear. Plenty of hot water and nice and warm if the heating is needed ,the flat is on a fairly busy road, but the traffic noise wasn’t intrusive. I would come back!

Susan

3 years ago

Excellent cleanliness, very welcoming,

Laura

3 years ago

The Old Sweet Shop is a fabulous place to stay. It is as lovely as it looks on the pictures and very spacious and spotlessly clean. It has everything it says in the description and more. The tea, coffee, sugar and even milk in the fridge was a welcome surprise when we arrived after our drive up. The private parking at the back is a bonus as parking seems very limited in the area. The apartment is all on one level (even though there are a few steps up to the front door), and very warm and comfortable. Within easy walking distance of the town centre, it's an ideal home from home while you explore. The only thing we missed was normal terrestrial channels on the TV, even though there was Netflix and all the catch apps, but maybe that's just us being old fashioned. All in all, we would definitely recommend a stay here. Fabulous!

Gail

3 years ago

This cottage is near the town, so clean and everything is provided, nice quality bedding and very easy to make it home for the time we were there, parking available, all in all a great find 😁

Joyce

4 years ago

Lovely apartment very clean, stylish interior and great location.

David

4 years ago

Modern & clean apartment & well placed to explore Whitby. We had request the king bed to be split into 2 singles however this hadn’t been arranged as there was an issue with the bed. The house manager did offer for maintenance to come the morning after & he was very polite & helpful (thank you Callum). Would absolutely recommend & return.

Megan

4 years ago

Lovely apartment in a great location by the harbour. Very clean and modern.

Ian

4 years ago

Very nice 👍

Andrew

4 years ago

Great spot - very high quality finish to everything, well furnished, great communications from host, and just a 10 minute walk to the old town

Zoe

4 years ago

Good location and very nice apartments. Would recommend!!

Julia

4 years ago

Very stylish and very clean flat. A great base for visiting Whitby and surrounding area. Communication was very quick and clear. Thanks for a great short stay.

Martina

4 years ago

A lovely, fresh and stylish apartment in the heart of Whitby. Good location to the centre and to the beautiful Abbey too. Sparking clean with great attention to detail which is most reassuring in these times. Quiet and peaceful at night which made for a restful sleep. Parking is a bonus! Good and prompt communication. Thanks to you all for a lovely stay!

Maisie

4 years ago

Gorgeous apartment. Really clean throughout, great facilities and utensils to cook and clean if needed. The beds are extremely comfy. Fabulous location, about a 15 minute walk to the beach front and you can see the abbey from the front window! Will definitely be back!