Paula

2 months ago

A beautiful apartment with lots of character. Immaculate throughout. Comfy beds. The milk and tea/coffee and biscuits and especially the wine was a very thoughtful touch. Would definately recommend the Old Chapel and look forward to returning here.

There was nothing that we didn't like. Could not find fault with this beautiful apartment.

Anna

2 months ago

The location and use of a dedicated parking space was very convenient. The decor, beds and bedding were beautiful and very comfortable. Spacious and easy to use appliances, although we only occupied 2 bedrooms, so might be tight when fully occupied. Everywhere very clean.

Lack of toiletries provided - what there was was very low budget - not at all in keeping with the property. If I had known I'd have bought my own. Showers were large and powerful, so powerful it's easy to splash, though there is a warning sign. Lack of ventilation meant bathroom could get a bit of a musty smell - not a problem for us but the apartment was not fully occupied. Plenty of large soft towels available (1 per person) but only 2 hand towels - one in each shower room.

Rachel

2 months ago

The whole apartment was impeccable. High end finishes, smelt divine on arrival

There was no key in the key safe. Bit the cleaners turned up with a spare set

Susan

3 months ago

Fantastic property, clean and very comfortable, great location.

Can't fault the property

Vicky

3 months ago

It is so well equipped, cosy, beautiful and feels like a home from home.

I liked it all. It was a bit hard to find which house it was at first. A photo on the website would help there.

Helen

3 months ago

I have nothing negative to say about this property! It was easy to find and access and the free car parking space is only a few metres from the gate. The apartment was spotlessly clean and beautiful inside and there was plenty of room for us three adults and two children. The big green sofa and beds were very comfortable and the kitchen was fully stocked with everything we needed. The property was only a six minute walk to Whitby train station therefore it was perfectly situated. We would definitely return to this accommodation.

Jason

3 months ago

The accommodation was spacious clean well maintained and central to Whitby.

On arrival at 4.00pm after spending a lovely day in Whitby we couldn't gain access to our accommodation.
This was extremely stressful having 3 teenagers who just wanted to relax and 2 parents trying to gain access.
We tried all ways to contact booking. Com or the hosts with no luck.
Eventually after a long while we were contacted with the access code and our stay began to the relief of us parents.
It didn't ruin our stay but it wasn't a great start.

Julie

4 months ago

Beautiful house location perfect

Nothing

Christine

4 months ago

Lovely comfortable apartment. The location was good. The allocated parking place was very welcome although a bit tight with a large car.

Ryan

4 months ago

Property is awesome. Great facilities.

After booking through Booking.com, recieved a message from Host & Stay about a damage waiver, they stung me an extra £30 and wouldn’t release the lockbox code until I paid.

Ting

4 months ago

comfortable and spacious

I didn't expect to pay the house insurance

James

5 months ago

Beds comfy, lovely apartment with high ceilings. Lots of equipment in the kitchen. Welcome bottle very welcome!!

Didn’t like that I had to complete a damage waiver before the code was given.

John

5 months ago

location parking

Manning

7 months ago

Difficult to park one car and second on public road that was full

Private parking awkward

Karin

7 months ago

Very comfortable, convenient and well fitted out flat

Host and stay policy to charge for returning deposit or offer insurance instead. That wasn't apparent before booking and seems like a money making scheme. Very off-putting and a shame for the owner who has created a lovely place to stay.

Lisa

9 months ago

Beautiful place, looks stunning, comfortable, clean, good size, parking for one vehicle, walking distance to town.

It wasn't clear that the second vehicle would be parked on the street, would have preferred a washer/dryer rather than just a washing machine. Walk into town is steep.

Nicola

9 months ago

Really spacious and well-appointed property. We liked the fact it was all on one level as we were all taking part in an ultra marathon during our stay and weren’t sure we’d be able to manage stairs after that! On-street parking available at no cost, plus a reserved space.

After I’d paid for the booking in full, I was required to put down an accidental damage deposit. Whilst I had no real issue with this (despite never having had to pay one before), it was the fact that I also had to pay a £10 admin fee for the privilege of the landlord’s agents handling £250 of my money (taking it, and repaying it). A nice little earner for Host & Stay who apparently have 600 properties that they advertise via Booking.com! I objected to this but was told it was mandatory and couldn’t be waived. It definitely left a bitter taste as this was not listed in the advertisement nor the booking details.

Dawn M.

10 months ago

The Old Chapel is a wonderful property set in a lovely if busy town. The property was very well kept, very clean and with all the amenities that you need. We chose specifically because everything was on one floor which proved invaluable. The en suite and main bathroom were spotless, as was the rest of the property. The heating was easy to use, as were the rest of the appliances. Subtle instructions around the property meant that you were not second guessing anything. The bonus of on site parking was a definite advantage. Instructions received before we arrived were really clear, and we accessed the property without any issues. We enjoyed Whitby, however, Runswick Bay and Robin Hood's bay are most certainly worth a visit. We would highly recommend this property.

Mrs Rachael R.

10 months ago

Property was about a 5 minute stroll to Whitby Train Station and Bus Terminal. The apartment was truly accessable on one level. Rooms lovely and spacious, bathrooms new and powerful showers. Lots of extras like tea towels, hand soap, basic kitchen bits and a lovely hamper for our arrival. The sofa was really comfy and we had a great stay. Thanks!

Vicky

11 months ago

We had a lovely stay at this spacious, well equipped flat - really handy for central Whitby and was actually larger than it appeared in the photos. Also has parking, which is a bonus in Whitby!

Anonymous

11 months ago

Perfect location, well furnished and decorated and comfortable.

No bath

Wilson

1 year ago

Everything

Nothing at all

Marie

1 year ago

Beds comfortable, bed linen good quality. Shower seat a great extra when travelling with elderly.

The location appearance worries us but was quiet and no issues

Jamie

1 year ago

Fabulous decor and well looked after and comfortable. I’m in the building trade and work on high end properties so I have an eye detail. Will stay again.

I’m have no complaining about anything.

Rachel

1 year ago

It was spacious and clean and had everything we needed. Home from home

Nothing

Martyn

1 year ago

Great venue, lovely greeting pack

The apartment above was unoccupied during our stay, but the parking space for it was locked off ,as we had 3 cars would have been useful to have had access to it

Deborah

1 year ago

Nice and spacious property for a family. Washing facilities.

No garden area. No bath for children. Bathroom could have been cleaner as hairs left from previous guests.

Katie

1 year ago

Lovely apartment, we all enjoyed our stay here, big space and everything you need for a nice weekend away. Not far from town centre which is helpful.

Coughlan

1 year ago

The accommodation was 'home-from-homw' and had everything you needed. It's also only about a 10 minute walk from the middle of Whitby.

Only small issue was that they don't supply shower gel and shampoo that are normally included elsewhere. However, only minor and you can bring your own now you know.

Alison

1 year ago

Beautiful apartment, very clean and comfortable. Well equipped and spacious. 5 minute walk into whitby Harbour (though steep incline for anyone with mobility issues)

Karen

1 year ago

It was clean comfortable and spacious, excellent location great to spend time in the evenings with family would highly recommend

I liked everything

Maddog77

1 year ago

The apartment is superb, very nicely furnished and bags of space. The location is superb, just a 5 min walk to the river and a further 10 mins to the beach. Welcome pack on arrival. Would definitely stay here again.

Nothing!

Jonathan

1 year ago

location was great, good parking. flat is spacious and well equipped

bathroom smelt a bit strange. would have been handy to have shower gel/shampoo in bathrooms. check out of 10am is too early considering checkin is 4pm

Colin

1 year ago

furnishing , location ,

fridge not good , parking only 2 space

Lesley

1 year ago

Lovely spacious family accommodation. Good location for the harbour but no views or outside space . Very clean with all facilities needed for a base when holidaying in Whitby .

Hardy

1 year ago

Good location lovely furnishings and very light and spacious. Beautiful bedrooms and large bathrooms. Lovely comfortable lounge and fully equipped kitchen. Would definitely recommend

Nothing to dislike

John

1 year ago

The accommodation was spacious, well equipped with an interesting selection of books, dvd's and games. The welcome pack was very good and well thought out. The location was good, only a few minutes walk into town. Couldn't fault it.

Loved it!

Carol

1 year ago

Well equipped, clean, comfortable and close enough to all amenities.

4pm check in is a little late.

Stephanie

1 year ago

This truly was a home from home for us. The apartment is really well equipped. The kitchen has everything you need to cook if you need/want to, there are books and games for entertainment, free WiFi and plenty of TV channels. The location was fantastic, just a few minutes walk into Whitby. We didn't use our car at all whilst staying here.

This is difficult to answer, as we really had a fabulous time here. If I had to pick on something, it would be the lack of absorbency in the bath towels.

Jessica

1 year ago

Accommodation was lovely and better than expected. We were two families of three and there was more than enough room for us all. Very relaxing and felt right at home, I did say on many occasions that I could live there. There was everything you’d need and even the small things such as hot chocolate, coffee and tea which was a lovely touch. There is a Lidl or a Co-op as well as an Original Factory Shop for the person who forgot their pyjamas. Going to bed was the best as the beds are so comfortable and linen was fresh and clean. I had various questions and they were answered very quickly and also clearly. The only problem I think we had was parking the second car as there wasn’t any on street parking available but this was Easter weekend. Overall we’d visit again and this would be a first choice for accommodation.

David

1 year ago

Very well furnished, everything you could need, plenty of space, well maintained. Home from Home, even a welcome pack.

The location is not liked by Sat Nav’s (2 travelling separately, with similar issues. The regimented ongoing prolonged booking progress, being feared into damage Insurance, caused me paranoia whilst there, probably why it is so clean and tidy.

David

1 year ago

Great place to stay. The accommodation was very clean modern and extremely well equipped having everything you needed for a wonderful holiday. Cannot praise it enough.

Catherine

1 year ago

From initial booking communication with Host and Stay was great. On arrival we were impressed with the layout of the Chapel , it was bigger than the pictures indicated . As we were travelling with my 70 year old parents - the no steps one level was perfect . We loved the comfy sofas , powerful showers and how well equipped the kitchen was was cooking up full meals from scratch . The location worked for us as it was really quiet but just a 5 minute stroll down hill to the swing bridge .
Having a parking space was a huge bonus as we were able to leave the car during our whole stay .

Connie C.

1 year ago

The Old Chapel is a wonderful property set in a charming town. The home was clean and updated. Highly recommended.

Dawn

1 year ago

Lovely comfortable apartment, kitchen fully equipped. Great place for a long or short stay. Would definitely stay again.

The heating... set too cold...

Karen

1 year ago

The flat was spacious, airy and clean. Facilities were excellant and great location.

Check in time of 4pm is quite late.

Helen

1 year ago

Really lovely place with great furnishing and a lovely size. Great location for Whitby and the welcome pack was great too.

Gillian

2 years ago

The old chapel is amazing
Very clean and comfortable
Everything you could possibly want
Location excellent

Nothing to dislike

Philippa

2 years ago

beautiful apartment, clean and spacious. lovely comfy beds. would definitely stay there again

small things to be honest but worth mentioning:
cooker dials not readable
shower so powerful it got water outside of the cubicle
towels lovely and big but could do with smaller ones for hair

Joanne

2 years ago

Amazing space considering flat, so comfortable

Nothing

Nick

2 years ago

Had a great time

Jean

2 years ago

Absolutely lovely. Spotless. Everything you would need for a lovely stay, even left milk and wine.

Could not think of anything we didn't like.

Ashby

2 years ago

Perfect house whether for a weekend or a week. Really comfortable, facilities were great and only a couple of minutes walk into town. Lovely welcome package when we arrived too. Loved our weekend break.

Nothing.

Lesley

2 years ago

The apartment was fantastic, definitely a home from home.

Cannot fault this place so there was nothing we didn't like about it

Jane

2 years ago

location was great, and overall accommodation was good.

The toilet seat was hanging off in the main bathroom, and wasn,t dealt with during our stay.
The oven and grill were not very clean inside, (baked on grease), the temperature numbers were rubbed off, it could do with renewing in my opinion, we didn't use it because of this.I took a cushion off the sofa to plump it up and found popcorn and other crumbs underneath.General things that the cleaner should notice.

Margo

2 years ago

Lovely apartment very clean

Alan

2 years ago

Superbly fitted out. Finest details attended to. Really comfortable furnishings and beds. Good central location. Pint of milk and bottle of wine were nice touches. Would definitely recommend and would stay again.

nothing

Jennifer

2 years ago

This stay was absolutely wonderful, everything was so easy to find. Very clear communication, lovely and clean. Everything we needed was provided and the decor is absolutely gorgeous. So close to the bay and surrounding areas, a perfect stay.

Debra

2 years ago

Great location, 5 minute walk into town centre. Very spacious and modern interior conversion of the Old Chapel, lovely furnishings, comfortable and clean,the owners have thought of everything we had a great few days.

Would have liked a bath in one of the bathrooms but the showers we great.

Ian

2 years ago

Lovely property had a whoooow factor

Big

Victoria

2 years ago

The accommodation was gorgeous. Lots of space and very clean. Excellent location. The beds soooo comfy and showers nice and powerful. Will definitely be back!

Karen

2 years ago

Lovely spacious, comfortable apartment with all the facilities required for a family, with even a highchair for grandaughter.

Parking difficult with two cars.

Julie

2 years ago

Fabulous accommodation, everything we needed and more. Spotlessly clean. Great quality fixtures and fittings. Good location

Ian

2 years ago

Attention to detail was excellent, property is immaculate and there were nice touches suck as a pint of milk and complimentary bottle of wine.

One of the lights out in lounge

Hannah

2 years ago

We had a fantastic family weekend away at the Old Chapel! It is beautifully decorated and well equipped, comfortably accommodating six adults. The location was perfect for exploring Whitby on foot, so everyone could enjoy a drink in one of the many local pubs - we particularly enjoyed our visit to Whitby Brewery.
Prompt communications from the host made booking and checking-in easy. Would highly recommend 🙂

Laura

2 years ago

We have had such a lovely stay in The Old Chapel. An excellent location in a quiet spot, yet not too far from town. The parking space was a real bonus too. Check in was very easy, and communication with the the hosts was great. The Chapel is beautifully decorated and so well equipped, you couldn't ask for much more really. We can't wait to come back, thanks so much!

Mark

2 years ago

Big flat on ground floor of a converted Chapel. Lots of room, high ceilings, recently renovated. Very comfortable and easy to walk into Whitby

Richard

2 years ago

A well thought out and designed flat with all the amenities you could need. We would recommend this to anyone wanting to stay in Whitby.

Charlotte

2 years ago

Comfy beds, very clean, excellently equipped.

The shower could have been warmer.

Yvonne

2 years ago

beautiful apartment, spacious , modern and very well equipped. close to harbour with private parking space.

would of benefited from having a high chair in the property

Michael

2 years ago

A lovely unique property it is well furnished to a high quality with comfortable beds.

The property is located close to the town centre and has its own parking, which is why we chose it over others.

Janice

2 years ago

Fabulous place to stay, lovely and clean with beautiful furnishings and everything you need for your stay. Parking space was a bonus and only 10 minute walk to the centre of Whitby. The bonus was having two bathrooms. We will be back and would definitely recommend.

James

2 years ago

Fantastic location and spotlessly clean. Great stay. The beds were extremely comfortable within walking distance to the centre. Highly recommend

David

2 years ago

great location, clean, comfortable and so spacious. we're Whitby regulars and this is hands down the nicest rental we've had

Peter

2 years ago

Standard of decoration and furnishings. Bathrooms.

Unattractive immediate surroundings.

Jim

2 years ago

spacious with very high quality fittings

nothing

Fiona

2 years ago

location, 3 bedrooms and open plan living kitchen area

Lee

2 years ago

We liked the fact that the Old Chapel was a five minute walk from Whitby centre. We also thought the furnishings etc in the property were really good. It was like a home from home.

Nicola

2 years ago

Great location
Beautifully decorated and furnished
Quality bathrooms
Comfortable beds