Alison

2 weeks ago

Great house for a family get together. Comfortable beds and large table . Very dark ( darker than pictures) and paintwork needing some TLC. Small conservatory had mops/buckets and hoover stacked plus a broken chair which wasn’t great. Very dusty Venetian blinds and windows quite dirty .Cleaning fee steep for standard of cleaning. Kitchen cooking equipment not suitable for 12 ( no large cooking pot etc) Overall good stay

Carys

1 month ago

We had a great stay to celebrate my Aunty’s 60th birthday!

Christine

1 month ago

We had a fabulous stay at Dales place in Richmond, the house had everything we needed. There was lots of space, plenty of hot water, and ideally situated close to the town & stunning walks. Would definitely recommend.

Tim

2 months ago

The property is beautifully renovated. It can sleep lots of people and is in walking distance to the town centre and the castle. A digital welcome booklet is available and an agent responded quickly to our queries.

The property is lacking warm personal touches and items are not provided such as a welcome basket, a corkscrew, a dish sponge or a washing machine. Most windows do not open for ventilation. No toys, games nor a child safety stairgate are offered. A few old puzzles and books were in the dining room. No recycling is offered, the garbage collection was unclear. One roll of toilet paper per bathroom for our pricey 4 night stay was insufficient.

Tim

2 months ago

The property is beautifully renovated. It can sleep lots of people and is in walking distance to the town centre and the castle. A digital welcome booklet is available and an agent responded quickly to our queries.

The property is lacking warm personal touches and items are not provided such as a welcome basket, a corkscrew, a dish sponge or a washing machine. Most windows do not open for ventilation. No toys, games nor a child safety stairgate are offered. A few old puzzles and books were in the dining room. No recycling is offered, the garbage collection was unclear. One roll of toilet paper per bathroom for our pricey 4 night stay was insufficient.

Jonquil

2 months ago

We enjoyed our stay, the property and location were exactly what we needed for a party of 10 celebrating new year

Amy

2 months ago

we absolutely loved our stay all of my family including the 4 children. we had a beautiful time in your beautiful home and would definitely stay again
thank you :)

Linda

2 months ago

Lovely house in a great location, short walk to the village with nice pubs/cafes & restaurants. Nice area for walks with lovely scenery.
House was spacious & well equipped with plenty of room for our family party of 11.
Double ovens made iur christmas meal a breeze.
Spent a lovely 4 days here over Christmas, highly recommended 👌

Steven

2 months ago

The Old Brewery is a large and well located property for a family gathering in Richmond. The rooms are large enough to relax in without feeling cramped and the furniture comfortable. The dining table was perfect for 12 of us to eat and celebrate together.
On the downside, the kitchen is a little small and the cooker and hob was unreliable. There were numerous areas in the bedrooms that were not only unclean, but actually very dirty with cobwebs and even dead insects. The games room was a particular draw for us with 6 children but the pool cues were broken. We actually bought 2 new ones from a local shop to use and left them at the property. There is a socket falling away from the wall and the front door latch was hanging from its screws. The bins were overflowing when we arrived so we had to leave black bins next to the bins. It is clear that it is a well-used AirBnB property and looking a little tired if you look beyond the nice photos.

Jill

2 months ago

A great house with lots of space for large groups. Is well equipped with everything you need and had a real homely feel to it. It's in a great location with lots of bars and restaurants just a few minutes away.

Lucy

3 months ago

Perfect place for a weekend away - clean and tidy accommodation - everything workrd

Julie

4 months ago

This large house was well equipped, had 6 bedrooms, 4 of them with ensuites plus another bathroom. There was a great sociable dining room. Comfy beds and lovely linen. We managed to get our 5 cars parked around the green. There are plenty of restaurants, cafes and pubs in the town and some lovely river walks.

Although the house is located in a picturesque setting the only way into the town centre is via very steep streets. If you have children or a member of your party is disabled you'd definitely struggle.

Julie

4 months ago

This large house was well equipped, had 6 bedrooms, 4 of them with ensuites plus another bathroom. There was a great sociable dining room. Comfy beds and lovely linen. We managed to get our 5 cars parked around the green. There are plenty of restaurants, cafes and pubs in the town and some lovely river walks.

Although the house is located in a picturesque setting the only way into the town centre is via very steep streets. If you have children or a member of your party is disabled you'd definitely struggle.

Jenny

4 months ago

We had a great stay here, the house was ideal for a family get together and the location is stunning, a lovely spot with beautiful surroundings for walking and some good local pubs and restaurants. I would definitely visit again.

Meg

5 months ago

The location of the property was perfect for exploring Yorkshire and surrounding area.

The downstairs bedroom the bathroom had a bad drain smell and the toilet was wobbly.

Susan

5 months ago

As a family of 10 with 4 children 3 under 6 years old it was a great space for them to play and adults able to relax and spend quality time together
Brilliant stay - thank you

Laura

5 months ago

Location was great and the house itself could be great for a large group

I was disappointed that the sofa was broken and propped up on jigsaws upon arrival, particularly as the company contact you on numerous occasions to pay for a damage waiver or deposit. The property was also in relatively tired condition (marks all over the walls, scuffs in the paintwork, etc.). Normal signs of wear and tear but pretty poor given the photos and the price. The property smelt damp and some windows could not be opened properly to ventilate it. The property was also unclean - floors in the bathroom particularly dirty with clothing tags and hair on the floor, also dead flies around lots of the windows, dead spiders and webs in the bedrooms. It was just disappointing overall. which is a shame as with a bit of care and a good clean, it would have been absolutely perfect.

Jessica

6 months ago

Wonderful place - close to town, the outdoor area is amazing to eat a dinner with your group, and it felt very safe!

Catherine

6 months ago

Good location. Plenty of space for the numbers we needed. Good number of bathrooms. Great, large table for family dinners.

Shabby in places. Needs a coat of paint everywhere. Smelled a bit musty and damp. Dusty. Kitchen equipment not cleaned well. Bins not emptied outside. Games room nice to have but in reality can’t play billiards / pool properly as the space around the table isn’t big enough for the pool cues.

Paisley

6 months ago

The house was beautiful, lovely decor, spacious and from the description as expected. The area is lovely plenty to do. However I would have expected the £250 cleaning charge, the reflect the cleanliness of the house. Which we don’t believe it did at all.

Atlanta

6 months ago

Great place for a friends get together. It sleeps 12 comfortably but it’s a shame that the living rooms can’t seat 12 people at once. Rooms are nice and modern. Bathrooms in particular maybe need a refresh. Overall great location, property and host.

Lyn

6 months ago

Lovely host and lovely house. Would stay again.

Susie

7 months ago

Excellent

Georgina

8 months ago

Great house - good location for Richmond and surrounding area. House ideal for large group.

Paul

10 months ago

Lovely stay - thank you.

Anita

10 months ago

Great place for a group of family and friends. Rooms were lovely.
Good location.
We did have a problem as all the bins were full.

Ashley

10 months ago

Highly recommend.

Janet

10 months ago

Pros: Great place and location for a family get together of 3 generations. Plenty of space. Clean, and comfortable beds and furniture. Kitchen and facilities good but lacked a large mixing bowl,(we had a baker with us).
Con: We did have a problem with the downstairs en-suite shower, unable to get hot/ warm water. We were advised to run it for 10-15 min but once warm was not consistent enough to have a shower.

Karen

1 year ago

Great house in a perfect location! Really appreciated the number of en-suites and the comfy bedrooms! Highly recommend!

Lee

1 year ago

It had everything we need. It was beautifully decorated and cozy. Didn't want to leave.

Nothing

Rhiannon

1 year ago

We stayed here to attend a friends wedding near by and had the most amazing stay. The house was perfect for what we needed and surpassed all expectations. The house was clean and had everything we needed. Each room had its own character and style - there was no “short straw” in the place!

John

1 year ago

Spacious, comfortable nicely decorated. Everything that you need is provided

We had intermittent problems with no hot water from two of the showers.
Quite a steep walk up to the market square

Jason

1 year ago

Great space for a family get together, separate reception rooms is great for large groups. would definitely stay again

Peter

1 year ago

Richmond is such a lovely town and the Old Brewery was a great base for our two families to enjoy everything that area has to offer.

Sue

1 year ago

Location lovely.House nice ,Lovely large table for my family to sit around

I allready have a complaint in progress regarding cleanliness

Victoria

1 year ago

A beautiful home! We all stayed for a friend's wedding and had the most fantastic time - loads of room and beds with lots of bathrooms. A great location for staying in Richmond too which is a lovely little town

Fiona

1 year ago

We enjoyed our stay at the Old Brewery, A family gathering for a wedding. The house is spacious and the dining room table was perfect for everyone to eat together. The beds were comfy and the whole house was clean and in good condition. It looks just like the pictures! The games room was a great success. It is in a lovely spot down by the river in Richmond. A steep walk up to the town which has all the amenities you will need.

Matthew B., Litchfield, Connecticut

1 year ago

The Old Brewery is im the beautiful medieval market town of Richmond. There are numerous walks in the area, several delightful pubs amd restaurants, and it is a great base for exploring North Yorkshire.
The property itself, though, needs some work. The kitchen and dining room are beautiful. The living rooms are extremely comfortable (with the exception of one chair). The bedrooms and bathrooms each have their quirks and drawbacks. We had to repair one bed during our stay. Several doorknobs were loose and one of our party briefly got trapped in a bathroom. There is no key to the rubbish bins (and one neighbor stated thst she had called the property manager numerous times about this issue).
The biggest issue for our party of 12 international travelers on a two week holiday to the UK was that the washer and dryer were not in operation. The dryer only blew cold air and the washer wasn't even hooked up to water. The laundry shed was filthy. We ended up spending over a hundred pounds at the local cleaners to have our clothes washed and dried. We notified the property manager of this issue two days into our stay, and despite numerous assurances that a maintenance team would come and look at it, no one ever arrived. I now have to fill out more paperwork in order to get any compensation from the company. Host and Stay is not a good managemeny company and they do not do anything to help their customers or their properties' neighbors.

Lewis

1 year ago

Very good location. Good commutation throughout, clean and as described. Thank you very much

Dean

1 year ago

Beautiful house. Great for 12 ladies

Two of the showers didn’t have hot water
The key to open the Annexe to put the rubbish in didn’t work.

Janice

1 year ago

Beautiful cottage in a lovely peaceful location. Ideal for a family of 11 due to all the space. The games room is a good addition to the property. It was very clean and tidy inside.
We would definitely recommend to friends and would stay again.

Charles

1 year ago

Not applicable

No opening windows in 5 of the bedrooms. Very uncomfortable during the night.
Patio furniture and outdoor space needs some attention, including windows . All were very dirty.
Kitchen utensils particularly serving dishes required for 12.

Colleen Julie

1 year ago

We went with family, there were 8 adults 2 children & a baby.
The house was like a tardis, the layout took a bit of getting used to. The bedrooms were very comfortable & clean & the large dining table was the main gathering space as the living rooms were too small for us all to fit in together. We did have some fun around the table with card games etc & was great for meals together. The walk into the centre was a very steep one & not ideal for our elderly parents so had to get them a taxi each time but for the younger members was manageable. All in all we had a lovely 4 night stay & would book again. Thank you

Jack

1 year ago

The house was great for our group (10 people + dog)! We loved sitting around the large dining table together as a family and all of our rooms were extremely comfortable, other than the issues already mentioned by others with the showers being hit and miss. Some days you'd have a hot shower, the others lukewarm. The living spaces are great for the group, especially with the addition of a games room. The location of the guesthouse is great with access to the market place and many walks around, word of warning that you have some fair size hills to walk up to reach the market place.

All in all, a lovely family stay.

Becky

1 year ago

We booked this Airbnb for a family get-together for a birthday, and it was an absolutely beautiful place in a gorgeous location. The Old Brewery is modern, beautifully decorated, and has plenty of space for 9 adults. We really appreciated the two lounge areas so we could do different things or come together as a group. The games room was a real hit. The table was a beautiful addition for us all together for a feast.

The biggest downside is the showers, the baths, and hot taps heated up really fast. However, the showers were never more than lukewarm. We contacted hosts through the app multiple times, and although they responded quickly at a later hour, we did as they advised but no improvement.

They did offer to send maintenance round to look into the issue, but later, they just advised again to run the shower longer, and no one was sent round.

Overall, we did really enjoy the stay, and Richmond is beautiful, shame about the showers.

Chris

2 years ago

Ok there is some good here & some opportunity for improvements. First off the house is great for large groups. Lots of bedrooms. Great dining table for 12. Perfect for our family get together. Location fantastic. Opportunities for improvement. Bed broken in bedroom. Housekeeping were aware but being aware & fixing are two different things. Sheets had blood stains. They changed them quickly but obviously not nice. The house was listed with washing machine which won’t matter for many but did for us as we were arriving with no clean clothes after 10 days on the road. Anyway. It doesn’t have a washing machine for guest & the operators seemed confused on this. Washed everything in the sink by hand. Now the showers. Prior reviews note that there is no hot water in showers. Running a nearby tap on cold helps as it drops the cold water pressure letting it run warm. Lots of pots & pans but nothing non stick. Ungenerous check in 10am & out @ 4pm. Surprise £25 charge breakage?

Ben

2 years ago

Nice house and good location for walking into the local town area. Also some nice walks near the house.

Stephen

2 years ago

nice stay. Enjoyed house

Elizabeth

2 years ago

Fantastic home for larger groups, we stayed as a family over Christmas. Beautifully decorated in a peaceful area of Richmond.

Had issues with the showers and the hot water as alluded to in another review so hopefully this can be rectified. Apart from that, cannot fault.

Joanna

2 years ago

Beautiful house, lovely location with lots of walks and nice pubs and restaurants within walking distance. We had plenty of space for a big party - all the bedrooms are a great size with comfy beds and most had en suites. Feels homely with amenities you could need.

Fraser

2 years ago

The house and location were lovely! We loved going walks into the town and seeing the waterfalls and castle. All communal areas were modern, although for a group of 11 the living rooms were on the small side. The dining room and kitchen however were a great size, and we had lots of fun in the games room! The bedrooms were well-presented and really spacious.

The only downside were the showers which, although very modern and set within lovely and spacious bathrooms, were really temperamental. At times some worked fine but most of the time the water was really cold in all of them, even after running the water for a long while as advised. I think if this wasn’t an issue it would’ve really improved our stay.

However, apart from the showers, I would recommend this property as it was a great space to catch up with friends and provided a great base to explore the local town which has lots of local cafes, shops and pubs :)

*one final thing to note is that the company require additional forms and info to be filled out in order to buy damage cover (which I’ve never seen before on Airbnb). This was £25 to purchase £500 worth of damage cover and was compulsory.

Jennifer

2 years ago

A fantastic place to stay for 3 families meeting up. Clean, modern and great location.

Alison

2 years ago

A perfect find for the family to get together for my son’s Pass Out Parade. Decorated to the finest standard, everything you need and more to make the weekend a memorable one.

Lesley

2 years ago

Lovely new and well presented property. Really enjoyed our family weekend.