Anne

5 months ago

Lovely decor and furnishings, great bathroom, the bath was very nice. Convenient location close to the town centre.

The property is located down an alley, isolated from the main square and is right next door to a young offenders hostel. Although we had no issues with this apart from a little noise, it could be intimidating or even a safety issue for a solo female traveller and had I known about this I would probably have booked elsewhere.

Claire

6 months ago

Proximity to square. Interior decor/design and furniture.

Stains (blood?) on duvet and pillow case.

No breadboard, not essential but useful.

Jürgen

6 months ago

Wir haben nicht verstanden (Englisch), dass wir eine Kaution zahlen müssen, um den Türcode zu bekommen. Zusatzkosten (10 GBP) für Kaution sollte inkludiert sein. Alle Informationen nur in Englisch.

Chin

6 months ago

Booking.com

Parking instructions is not very clear. Facility provided a parking permit . But it does not apply to the market place square in front of the facility. That requires disc parking which you can obtain complimentary from the shops. However it only for 2 hrs.. I got a parking violation penalty charge. Hope this could be better explain in the write up for the facility , especially for foreigners who do not understand the disc parking system

Julie

7 months ago

Beautiful home.
Venue was perfect.
Bath amazing.
Bed so comfy.

Slight " doggy" smell.
Fan in bathroom very dusty.

Pauline

7 months ago

Perfect location

Nothing

Nitin

8 months ago

Good interior and has everything you need in a home.

Surprising text for making an extra payment, check in and check out timing, constant text from host, terms and conditions.

Dany3063

8 months ago

Lovely location nice large property with everything you need

Stayed at property 4 months ago and this visit was disappointing, one cup had tea stains inside, gin glasses in cupboard had some form of growth inside, the oven door had large grease streak down it, cobwebs everywhere, hair in the bath tub, I'm totally bald and my wife is blond, neither of ours, and it seams as though a duster and polish is not used.

Sheila

8 months ago

Beautiful cottage ,great location, bathroom was amazing.
Dont park in the town square aa parking permit does not allow this ,parking disc can be obtained from johnsons the cleaners in the square,don't get caught out .

Simon

8 months ago

Excellent accommodation and great location.

Rachel

9 months ago

Beautiful space in a fantastic location, just off the market square with everything you could need nearby. Very comfortable bed, lovely bathroom and such a relaxing atmosphere.

Tracy

9 months ago

We really enjoyed our stay. This is lovely accommodation right in the middle of Richmond. Really clean, stylish and comfortable.

Ed

10 months ago

It was a nice small house on a back lane from the main square. Great bathroom, pleasantly decorated.

There were a lot of hidden charges. The initial price was £234 for three nights but then we had to pay a cleaning charge of £50 and a service charge of £25. A week or two before we went to the property we were informed there was also a damage deposit of £250 or a waiver of £25. I chose the waiver fee, as I did not trust them with £250.
I have since checked on the Booking website and can't find anything that tells the prospective guests about these fees upfront. Maybe it is buried in the small print and we didn't read it thoroughly. We won't be back and our advice is to check the small print and expect to pay considerably more than the advertised price.

Melanie

11 months ago

Beautiful little property right in the heart of Richmond. Cosy furnishings and ample size for 2 guests. Hosts were responsive and very friendly. Lots to do in the area and the surroundings are beautiful.

David

11 months ago

Lovely property very central to the market place. Beautifully decorated very cosy, comfortable and stylish.
Location fab the disc provided for parking was very much appreciated and easy to find the location to use it at.
lovely bathroom, fixtures and fittings across the property were very good quality.
Given that the property is just off the market place, at the side of a pub and the ally leading to it is a walkway though to the street behind it was still exceptionally quiet. Its a lovely little hidden gem of a property cant wait to return.

If I'm being very picky the space in the kitchen where the fridge freezer is could be finished off better. It spoils the look of what otherwise is a very nicely fitted kitchen.

Paul

11 months ago

The coffee machine did bit work. Appeared there was a fault. Also none of the inline appliance manuals were linked through the app. There was no link at all for them.

Hannah

11 months ago

Very lovely little place with nice luxury touches. Bathroom was lovely and the cottage is warm and cosy. My only complaint is the check in and out time is a bit mean, 4pm check in is very late.

Jordan

11 months ago

Had a fantastic time at The Green Door, it was a stones throw from the square and walking distance of everywhere.
Situated between Richmond Museum and the Green Howards Museum it is perfect for a cute get away and/or walking holiday.
Spotless and very cosy we had a lovely time and felt very comfortable. I’ve already recommended it to friend’s and family and we will likely go again next time.

Dany3063

1 year ago

Lovely and clean, all the home comforts you could need, one of the best properties in the area we have stayed in.

Parting with my money to pay for the break, spoken like an adopted Yorkshire man, who married a Yorkshire lass.

Alan

1 year ago

Great little hideaway in one of our favourite towns. Will definitely use again

Andrea

1 year ago

The Green Door is a well presented and cosy cottage that has everything you need for a short stay in Richmond. It's in a great location directly off the main market square surrounded by shops, cafes, bars and restaurants. Parking is close by and a parking permit was provided for the council run car parks, which was a nice touch.

A little frustrating that there were no coffee pods provided for the Nespresso Vertuo machine, If I had known that there was one in the cottage, I would have brought my own pods!

Scott

1 year ago

A nice little cottage in the marketplace.
really convenient for all the restaurants and bars in the town.
We enjoyed our stay at the green door, the cottage was clean and tidy with all the bits you need for a short stay.
if I was being picky, I'd say there needed to be more radiators (there are none in the kitchen) so the kitchen was always cold.
Overall it was a nice place to stay.

Teresa

1 year ago

The Green Door is perfectly positioned for wandering around Richmond, it’s absolutely beautifully decorated and beautifully clean.
There’s particularly lovely bedding and the bed is super comfortable

L

1 year ago

Apartment was attractive and in a good location.

We could not open front door without considerable difficulty. The door was very badly warped and required a lot of force to open atall. I could not open or shut it without my husbands help. Therefore I could not gain access without my husband with me. It is a safety issue.We reported the situation to Host and Stay several times ,nothing was done. Also the main radiator in the lounge did not work. It was cold. A maintenance person came I believe. We were then informed by email it didn't work. Not helpful atall.
The front door situation ruined the break for us.We have received no apology. I hope to get the £250 damage deposit back immediately.
I have used booking. Com many times before and always had wonderful service and support. Not so with Host and Stay.
Sincerely Linda Munro

Liam Francis

1 year ago

Had a brilliant 2 night stay at The Green Door.
Super clean and has everything you need.
Perfect location, not even a minute walk to the main square.
Will be recommending to friends and family!

Karen

1 year ago

Location, cleanliness, decor, quiet, comfortable, spacious

Had problems finding BBC on telly, frustrating trying to work out 3 remote controls

Danny

1 year ago

Location
Size

No internet , advertised as having sky tv this is not the case with only free view channels available .

Kevin

1 year ago

The cottage was beautuful, very clean and comfatable.
The alleyway takes you straight into the centre.Pubs, shops and restaurants all in walking distance.

The carpark was too far away. It was a struggle with luggage and a dog.

Amanda

1 year ago

Richmond is a gorgeous friendly market town with great shops and eating options. The cottage oozed charm and was perfect for the two of us and dogs.

Bernadette

1 year ago

The location

Was a little dark

Kate

1 year ago

The cottage was lovely and the location was great. The coffee machine and milk frother were a nice touch.

The parking wasn't the best around the area. The heating wasn't well explained to work this.

Nic

1 year ago

The property was well located, spacious and well appointed.

The property was dark, had no outside space with challenging parking. In addition it stank of dogs and was not particularly clean, with poor maintenance.

Andy

1 year ago

We had a lovely stay at the green door. Surprisingly quiet since the location is right in the centre of Richmond. We will definitely be visiting again

Diane

1 year ago

In the centre of Richmond. Beautifully furnished super comfortable bed could not have asked for anything better thank you

Daisy

1 year ago

Beautiful cottage - styled so nicely and very comfortable. Amazing bath and great bed with very nice bedding, slept so well! Perfect location in the middle of town, so convenient. Live music from the pub on Saturday night was loud but still slept through it and it didn’t disturb my baby :)

Maurice

1 year ago

lovely home from home place, it was easy to find, we was a little unsure about the parking situation as there are numerous parking areas around but some are for disc and some are pay and display, or card holders (which the cottage provide to access free parking) there are local 2hour parking but the main one which you need to use is the nuns car park which is a long stay place which will suit the holiday stay people.
the cottage is presented lovely, spacious little haven, the bed was lovely and comfortable and helped have a good night sleep, the bath room facilities was brilliant and suit anyone's bathing neds, whether they want a soak in the bath or a quick shower. The living room area was cosy and suited us on a evening as was chilled out.
access to the market was right on our door step with plenty of little shops near by.

Lou

1 year ago

lovely little place to stay

Jane

1 year ago

The house was lovely, convenient to the centre, shops, pubs, etc. A 10 minute walk to the river. Very clean and comfortable and had everything we needed.

Hidden charges - the booking.com confirmation said we could use a credit card number as security for the damage deposit. This was not the case, we could either transfer £250 and be charged £10 admin fee for doing so, or we could purchase a damage waiver for £25. This should have been made clear when booking.
Parking permit - this was out of date so we couldn't use it
The gutter above the front door was leaking.

Karen

1 year ago

Beautiful Cottage and done to a very high standard! Right in the center of Richmond

Jo

1 year ago

Great location. lovely cottage

Gary

1 year ago

We were actually shocked at how nice this place was. There were no negatives whatsoever.
It is beautifully decorated, the bed and furniture are as comfortable as can be, the bathroom is perfect for both bathers and showerers. There's even dog bowls and a really nice pub next door!

Just a couple of things: there is no two-pin bathroom electrical socket for shavers and electric toothbrushes.
The parking pass does not work for the market square. You can only park there after 6 and before 8am. Other times you need a disc for 'Disc Parking' - something I wasn't familiar with which led to me receiving a ticket.

Getting that parking ticket in the Market Square. Everything else was perfect.

David

1 year ago

The whole house was very dark
The sky tv had bad reception . Kept going off. The bedroom felt small and enclosed. You could not get out of bed without banging your head on ceiling as im 6'4""
Tried other side of bed but found it difficult to sleep. The bedroom seemed to have a smell of cigs. We came home a day early . We booked dovedale hotel in cleethorpes for 2 days which was good

Fidelma

1 year ago

great fixtures and fittings very comfortable

very dark and down a dark dirty alley

Karen

1 year ago

Very comfortable! Really convenient location. Surprisingly private and peaceful but still in the heart of Richmond. Fabulous shower.

Abigail

1 year ago

we loved the style and finish of this property. It was presented beautifully. The location was also excellent, down a side alley but essentially it couldn’t have been more perfect. A hop skip and jump from the square.

The blind in the bedroom was broken and looked to have been plastered over with masking tape and zip ties. Meaning natural light was the wake up call. Would recommend fixing this as summer approaches. A TV in the bedroom would have been a huge plus but again not essential. Very minor things and didn’t effect our amazing stay.

Lynn

1 year ago

Great facilities, fantastic bath and shower.
Very homely
Perfect location to Richmond bars and restaurants
Easy check in

Nothing

Michele W.

1 year ago

Beautifully furnished, well equipped house in the centre of Richmond with all amenities nearby. Great base for touring the wider region. Watch out for parking as the market square is disc parking and not permit parking. Easy to unpack the car at the house but then car needs to be moved to a permit area.

Paul

1 year ago

Hidden away gem but a stones throw away from the main square, great location. Lovely and clean.

Zoe

1 year ago

Beautifully decorated, extremely comfortable and had everything we needed

The alleyway wasn’t great. it was dirty and constantly had people walking past the window. the blinds downstairs were difficult to operate

Steve

1 year ago

Amazing property and great location.

Parking instructions werent clear around where the permit could be used. A simple map of the area shaded to show where it could be used would be an easy solution.

There was a live band on at the pub next door which we was fine with but others may not have been

Megan

1 year ago

The property had a lovely, cosy feeling to it. Everything was so clean, bed was comfortable, bathroom had heated flooring which was ideal for during the night! 😂

Location - next to a pub that plays loud music until late however didn’t ruin anything - we stayed up late watching movies anyway! But could be a pain to those who like an early night.
Also had to ring to find the property, maybe a more in-depth description could be beneficial for future guests (which alleyway, in between where etc) :)

Eleanor

1 year ago

This would have been ok but we were not advised the pub close by does loud music on a Saturday night. So bad we left just after 11pm. We did not get offered a refund for not being able to sleep there the second night. I recorded the music as it was really bad. I do believe we should have got a partial refund. I asked to be contacted by phone and messaged numerous times. This is totally unacceptable we should have been pre warned.

Sharon

1 year ago

location was good, central and easy to find. Modern and tasteful decor, cosy and well equipped.

no outdoor area. No washing machine despite advertised.

John

1 year ago

Lovely wee cottage, right in the very very centre of Richmond.

Andrea

1 year ago

It was exquisitely designed and furnished. Really comfortable and brilliantly situated

The parking was not detailed properly beforehand so we received a parking ticket. There were too many messages telling us when we had to check out, which made us feel undervalued. We felt bombarded by them since checking in.

David

1 year ago

We had a lovely stay at The Green Door apartment. It's very well equipped and spotlessly clean. The bed is very comfy and the pillows fluffy. It's perfectly located minutes from the lovely shops and pubs etc. We will definitely be returning!
My one and only gripe is that toilet seat... I'll take my own next time 😂

Michelle

1 year ago

Fantastic stay. Excellent property with every attention to detail well thought out.

Kevan

1 year ago

quiet clean and comfortable

Michelle

2 years ago

We had a lovely two night stay at The Green Door. It was so cosy and welcoming, a beautifully furnished cottage right by the Market Square with a short walk to the river/castle. We had a perfect, quiet little break!

Jackie

2 years ago

The front door was a bit of a problem getting in and out of the property with the door swelling.

Olivia

2 years ago

We had an amazing stay. The house was gorgeous and clean. The location was perfect (right in the town centre). We will definitely stay again when visiting Richmond

Tarin

2 years ago

cool interior and underfloor heating not to mention the bath

coffee machine was a little tricky and the property was the easiest to find

David

2 years ago

A lovely property. Right in the middle of Richmond. Well furnished and very clean. Could not find any fault. I would recommend.

Did not need it however we could not work out how to use the heating.

Page

2 years ago

Close to town bath and shower were lovly met are needs

The mattress needs sorting more info to work television cleaning could be better

Helen

2 years ago

it’s location was very convenient

the Sky card was not there so couldn’t watch
I think 8 am is too early for handyman visit

Amy

2 years ago

Well-furnished with excellent attention to detail, plenty of appliances and utensils in the kitchen, good communication from staff with easy instructions on how to locate the property and key. The bathroom was beautifully furnished and a treat to stay in. We will definitely be booking again.

Parking was somewhat tricky, even with the kindly provided permit you could only stay two hours max. If you are staying longer than 2 nights it’s probably cheaper and easier to get a weekly permit than having to keep topping up the meter.

Stephanie

2 years ago

The location was very central in Richmond and the furnishings are very luxurious

The alley you needed to go down to the property and the lack of light in the property

Nicola

2 years ago

Fantastic location

Samantha

2 years ago

the location, the bathroom and the level of furnishings

noisy neighbours, too warm 4 closed windows

Hetty

2 years ago

The cottage was lovely and clean and was designed really well. The location was amazing right near the centre and the castle. Hosts communication was great and check in and out was no hassle.

Nicola

2 years ago

The cottage was beautifully decorated, well facilitated and clean.

The location was good, however other travellers need to mindful that this cottage is in the centre of Richmomd which for us meant very little sleep due to noise.

There is a pub next door that has live music and you do here alot of noise from passers-by.

Kate

2 years ago

nice central location, very comfortable and clean , everything you needed for a short break away

missed a garden but lots of places to visit in Richmond , a few basics missing loo Roll , hand soap in the bathroom otherwise couldn’t fault it

Carol

2 years ago

Great property in the middle of town. The bed was really comfy. The decor is beautiful. Free parking pass for 4 car parks.

Not keen on the actual location...down a dingy, unmarked alleyway. Wouldn't have felt safe walking down it in the dark. The cleanliness wasn't the best - reported various things to the agent, so hopefully all will be sorted now.

Andi

2 years ago

Lovely property furnished to a very high standard. Every room well thought out and full of character. Contained everything you could need for a short stay. Easy to access with a coded keysafe. Spotlessly clean and so cosy.

It is difficult to find from the map given. There is very limited parking in the local area due to permits. It is off the market square but down a small unsigned alley. There is a parking permit in the cottage but it is unclear where it can be used. Parking in the market square requires a 2 hour residents disc so you cannot park. Quite difficult to unload a car and find somewhere suitable.

Tim

2 years ago

Great location for a weekend break in Richmond.

Parking-wise we didn’t use the parking permit as we’d arrived hours before check-in (we were unable to get the permit early, which was slightly annoying). Nuns Close car park isn’t too far away and £15 for a week ticket makes parking easy enough.

Mandy

2 years ago

Location was excellent and the property was very clean and well presented.

Stephen

2 years ago

Everything was a lovely stay x

Nothing

Lewis

2 years ago

absolutely stunning property. stylishly and immaculately decorated.

right in the heart of Richmond, just off the market square.

perfect for our bank holiday weekend getaway.

with three heating control panels and electric radiators, it was confusing as to what controlled what.

Paul

2 years ago

cosy, warm, welcoming

several people urinating right outside and some trouble with the hostel/refuge behind.

Michelle

2 years ago

Amazing, beautiful decor, and lovely and clean!

nothing to not like

Stuart

2 years ago

Location is excellent as its just up an alley off the main square, so ideal for all the shops, pubs and amenities in the centre of Richmond. The cottage itself was spot on! It looks and feels like its been renovated to a really good spec. The living room is a good size, comfortable with a great TV and excellent wifi. Great bathroom - roll-top bath and great separate shower. Bedroom as with the rest of the cottage is excellent and furnished well - I would defo recommend and hope to return.

Nothing to be honest - some might think the kitchen is a little small but it’s to be expected as it’s a cottage for two, but it has everything you need and is well fitted out.

Joshua

2 years ago

Accommodation was superb, well equipped and very clean. We would definitely stay again and I will be recommending to family and friends. The dog friendly option was good, but it was made difficult without a garden, make this a consideration if you’re planning to take your dog. Nearest field 5 minutes away.

Geoffyw

2 years ago

Location in town centre

The property is quite dark so lights needed to be switched on a lot of the time.

James

2 years ago

Great location. Perfect for walks in to the market or walks out on to the dales. Excellent accommodation!

Lee

2 years ago

Great stay for a weekend in Richmond. The location is perfect, right in the centre. The living room, bathroom and bedroom are all lovely. If you do like to cook then please be aware that the kitchen is small. You will also need to bring milk etc (or buy from the coop round the corner) as there isnt a welcome pack. A parking permit is provided but if anyone cant walk far its worth noting the long stay is about 10 mins walk away. Overall a great choice but worth being aware of these few minor points.

Jim

3 years ago

Ideal location

Cathy

3 years ago

Very nicely furnished, clean and very comfortable. Nice central location in Richmond but lovely and quiet.
Good wifi and nicely equipped kitchen- not that we did much cooking as lots of places to eat on the doorstep.

- Parking is limited and a bit confusing
- Coffee machine looked lovely but unable to buy the right pods for it as you can only get them from Nespresso
- Heating was all over the place- freezing or boiling on the preset program which I think someone previous to us had messed with.

Kevin

3 years ago

Wonderful place for a break. The flat is well equipped, warm and comfy. It also has a nice big TV and fast wifi! We wouldn't hesitate to come here again. It is also right in the middle of Richmond, which is one of the most beautiful small towns in England. And even though it's central we found it to be a really quiet spot.

Be aware that you will have to park a short distance away, (parking permits supplied), but there are loading spaces nearby which are handy for getting luggage transferred over.

Laura

3 years ago

very cosy cottage and loved the decor

no DVD player

Sharon

3 years ago

This is a seriously good accommodation. We travel a lot- usually 4 and 5 star and we were pretty impressed. Stylish decor, fantastic sleeps in the most comfortable bed, good sized smart tv, super comfy sofa, location just off the main square, parking permit was handy too. (Note - you can’t use it in the square - it’s for blue parking zone car parks like Nunn’s Close). Kitchen had everything we needed for a full week stay. Shower was excellent - hot water and great pressure. Very dog friendly.

Pub next door - extremely loud disco / techno music on the Saturday night til after 11pm. Not the fault of the property but ruined our last night.

Ben

3 years ago

Great Stay, Looking forward to returning soon.

Alan

3 years ago

Really enjoyed our stay. Spotless cottage and super comfortable with a lovely bath.

We struggled to find the permit zones for the car but you can park for free without the permit not too far from the centre anyway. It was a lovely stay and super comfortable.

Samuel

3 years ago

Lovely all round. Would recommend!

Lorrain

3 years ago

Great little place! Great location and the house itself was clean and very nicely decorated perfect for a few nights away with loads of pubs and restaurants within walking distance.

Jennifer

3 years ago

We had a lovely stay, the property was in a perfect location and was decorated beautifully! The bathroom was stunning! Would definitely recommend.

Claire

3 years ago

Lovely cottage excellent location, only issue we found was trying to find out where the parking permit allowed us to park, called the host from “Stay” and they had no idea, had to phone the local council in the end to find out where we could park, hosts did not offer to find out for us which was disappointing

Ashley

3 years ago

Fantastic experience which exceeded what we were hoping for, the home is lovely and has all sorts of little surprises which made our stay even better!

Dorothy

3 years ago

Excellent accommodation with high quality furnishings and linens.
Plenty of space for two.
Good communication with host - fast responses.
Parking wasnt too bad although Richmond was very busy.
Access down narrow alley which is used as a thoroughfare but not very busy.

Sam

3 years ago

The Green Door was a fantastic place, well located right in the centre of Richmond and ideally based for exploring the town and local area. It was dog friendly, and not too far away from the river. There are plenty of walks which can be done from the property. The place was well equipped and immaculately furnished. It is well positioned for access to the towns pubs and restaurants.

Laura

3 years ago

Very nice apartment, well furnished and spacious. Tiny kitchen but that was no problem for our 2 night stay. There’s no outside space which is a shame and a bit trickier with a dog (due to Covid staycation popularity we couldn’t find anywhere with a garden). The location means it’s a bit of a challenge to unpack and pack your car, but it’s smack bang in the middle of the town so you do have the shops on your doorstep. The downside to that is it was a little noisy. Cute little place to spend a couple of days!

Rianne

3 years ago

We really enjoyed our stay in Richmond. The house is perfectly located near the market square and right near a coop. It’s a cosy and stylish space with everything you need to cook at home. There’s lots to see and do in Richmond as well as the surrounding Yorkshire Dales

Tina

3 years ago

Lovely little cottage - only one tiny thing which lets it down is that there is no outside space.

David

3 years ago

We enjoyed our two night stay at the Green Door, a mere step away from the market square in the beautiful town of Richmond (and only five minutes walk from the castle and from the falls on the River Swale). The house is small but beautifully furnished, with all the expected amenities including a multi channel TV system, tablet and WiFi. The bathroom and bedroom are lovely. We will certainly be back. Just one warning - close the kitchen door before using the toaster or opening the oven. The smoke detector is very sensitive!

Lucy

3 years ago

Wonderful place to stay. Decor is fab and amenities great. Dog friendly which is a bonus for us and perfectly located.

William

3 years ago

Great stay

Azariah Larise

3 years ago

Beautiful property! Really well kitted out and beautifully decorated. This is in a prime location to sightsee around Richmond and is located near some lovely places to eat and drink. Will be back to stay again!

Nick

3 years ago

Great location for access to Richmond Town. Very central and accommodation was clean and at a high standard inside.

Lucy

3 years ago

Lovely place and perfect for a weekend exploring Richmond and the dales.