Jakki

5 days ago

the location

damp smell on arrival and wet carpet in front bedroom

Jakki

5 days ago

the location

damp smell on arrival and wet carpet in front bedroom

Sophie

3 weeks ago

Everything you need for a wonderful break - home from home

The noisy people above sounded like a herd of elephants with dogs running around for hours on an evening

Dawn

1 month ago

The apartment was exactly how it was described and looked in the photo's, really pleased, couldn't fault it at all. However, we experienced a massive problem with the family directly above the apartment. Constant banging, jumping up and down, skipping, bouncing a ball, running around with the dog - clearly playing chase! Started from 5:30am till 10pm, continuously (when we were in), we very almost left to go home late afternoon on the second night - noise was very loud even downstairs in the living room, as apartment is open plan. Contacted Host & Stay who thanked us for reaching out - would have gone upstairs ourselves to complain but couldn't find the way due to the layout of the building. I would suggest Host & Stay find out who owns the apartment above and try and remedy this problem - not very fair for the family below - ceilings clearly very thin. Such a shame, we were going to rebook for the family next summer but not going to bother now

Amy

1 month ago

Perfect for a family trip, facilities are all really good. Loved the extra bathroom, which is really convenient with teens! Location and views are incredible

The double bed is noisy when you move around. There is also a lot of noise from above, really annoying, but not enough to stop us staying here again

Penny W.

3 months ago

Lovely clean, attractive, comfortable and well equipped apartment overlooking the sea in the West Cliff area of Whitby (just a 10 minute walk from the town centre). Property management staff were helpful and attentive. Our only gripe would be the requirement to take out insurance to cover potential breakages or to pay a non-refundable handling charge for a breakages deposit. Wireless details were out of date in the check-in information pack, however, the correct details are on the label on the back of the router (next to the sky box in the lounge).

Darren

3 months ago

This property is absolutely amazing totally clean and even cleaning products so you can keep it that way this isn’t always the case they ask you to keep it clean and give you nothing to do so but not in this case, The location is amazing too but make sure you get proof of the parking space or your gonna spend a fortune on parking airbnb listing said no parking but host and stays online info book said space provided right outside the door absolutely brilliant the only downside of the whole week and this is not anything to do with airbnb or host and stay but we had a herd of elephants staying in the flat above it was terrible started at 7.00 am everyday and went on til 22.00 o bless they went out you could even hear this whilst you were downstairs so imagine what it was like in bed upstairs, but that aside would stay hear again without having to think about it for a second not there fault that some people only think of themselves.

Wesley

4 months ago

Perfectly set up. I could literally have moved in.

Floor boards upstairs are fairly noisy, but it's an older building so is expected.

Mark H.

4 months ago

Was a nice location overlooking the sea and cliffs, stunning views and as the name suggested.... the most beautiful sunsets.
On first appearance it was beautiful inside, gorgeous bedrooms although there was a few dead flies, one on the bed one in the kitchen, kitchen and utility room lovely and the little seating area is great to sit out on the night and watch the sun go down but unfortunately we were let down a bit, the wifi wasn't working and none of me or my family

Linda

4 months ago

Location was brilliant, had a lovely seating area outside with sea views. Car parking outside was a bonus and very convenient for the town

Apartment needs a little tlc. Curtains were shoddy and blinds broken. Main bedroom had no hanging space which was inconvenient

Justin

4 months ago

The views are amazing the apartment is gorgeous would definitely come again

Michael

4 months ago

It was a superb very clean beautiful property in an idea location

Booking in time was very confusing in correspondence I would suggest that a 2 pm book in time would certainly be viewed as exceptional value as opposed to 4pm where the value is good

Lyndsey

4 months ago

Location & property

Hidden damage insurance and misinformation about parking which resulted in me unnecessarily paying for parking a mile from the property.
We were unable to check in upon arrival and the code for the key box was not handed to unless we paid damage insurance, £25 non refundable or £250 with £240 being refunded within 14 days.
There is parking that comes with the property and is clearly signed however when emailing the host in advance we were advised there was no parking.
All of this caused unnecessary stress and aggravation.
I've never had this experience before when booking a holiday let on booking.com.
Wouldn't book with host & stay properties again.

Peter

5 months ago

Great location

It would have been nice to have milk and water

Malcolm

5 months ago

Good sea view in quiet location but not too far from the town

Can get very warm with only one window that opens

Christine

5 months ago

Such a gem brilliant, air b & b. The photos don't do it justice. Great location, view splendid & very clean. Parking too.

Chloe

5 months ago

Very homey loved it would definitely love to stay there again

Nothing

Silvana

5 months ago

The accomodation is in an excellent location and all the rooms are very roomy. The shower is really powerful and the bath is an amazing size.
Great that there is a parking space with the flat.
The kitchen has everything that you need and the addition of the utility room is excellent for storing stuff out of the way .
The little goodies on the table were welcomed by the kids .
It was lovely to have the outside space as the weather was lovely for sitting outside and watching the sun set every night made it really special. Even the kids loved that part and we got some great pictures.
It is located within easy reach of everything. The beach is just down the hill below you or you can drive a bit further down the coast to park right on the front.

The main problem for us and I'm sure it will be so for others is the fact that there are no adequate window coverings to block out the light in a morning, the office style blinds offer no use and with the sun coming up very early we were all very tired after the 5 days from lack of sleep. Curtains or black out blinds would have solved this. With only approx 4hours darkness at this time of year it's a real problem.
The beds are also a little uncomfortable as not very good mattresses and are quite hard.
The final thing is the information on the app isn't up to date so the WiFi password was wrong, the information about parking was wrong and there weren't adequate instructions about how to work the DVD and Sky box, just to make you aware there is only one HDMI lead but you need 2 to get both to work, a lot of people wouldn't have known how to fix this to make the DVD work. Sky is also non existent only for your basic TV channels and so there wasn't much for the kids to watch later in evening, this wasn't noted in the information app so we were expecting to be able to watch a kids film or two .
Sorry about the negative information but I think if these small things were fixed it would be absolutely perfect.

Kam

6 months ago

The location is easy to reach but far from city center or beach.

I never imagine that there is no wifi access in the flat as I think it is a basic supply for any rental accommodation. I have to use my phone network to supply hotspot for my computer to work. Apart from this, everything is fine.

Fiona

6 months ago

Sunset view was a 10/15 minute stroll to the town, great views over the sea. Dog friendly beach across the road. Equipped with all you would need however no wardrobes but hangers on a coat rail in hall space and a metal frame hanging space. Small patio area with furniture ideal to sit out at night and watch the sun go down.
Bedding and towels supplied along with a welcome pack, some crisps, chocolate and biscuits. Tea/coffee, salt and pepper and cleaning items.
Bath was lovely, large, perfect for a soak.
Dedicated parking space was ideal.

The mezzanine bedroom allows noise to travel, it was fine for us but if you were travelling as a group of 4 it could be problematic.

Mattress on king size bed was uncomfortable in my opinion, very thin. Maybe an upgrade would be good.

Anthony

6 months ago

Location, great layout, very spacious.

Floors creaked REALLY loudly, dated furniture, bathroom tiles broken, loud noise from room above, running water noises really loud from other residents.

Jan

6 months ago

Could have been a little bit cleaner around bay window was dead flies and cup stains on sill, kickboard was down on the kitchen floor when we arrived, what looked like mouse trap under unit, I put board in position and luckily we didn't see anything in 5 days? But worrying at first!

Louise

7 months ago

Amazing location and lots of space, as in the pictures but a little more worn down thab expected. Still worth the money based on the location/view

Pam

7 months ago

The situation was brilliant, it was more than we expected. Stunning sea views especially from the upstairs bedroom. Everything apart from sofa very clean and well equipped

The brown lea sofa had a mark on it so I got a cloth to clean it and it was filthy

Richard

8 months ago

Really nice flat lots of space and nicely decorated. Good location with a 15 minute walk into town. Parking outside the flat was great

Nothing

Caroline

8 months ago

The location was great and the property itself is lovely. Great views and it has everything you need for your stay.

Nothing

Lisbeth

8 months ago

So many positive things about this stay, the location is great, the proximity to the sea wonderful and having parking on site is a real bonus - 5 mins to beach and 15 mins to central whitby. we tried pizza West and fisherman's wife which would highly recommend and just a few moments away - be sure to book though. The outdoor space and utility room were really useful.
Few things worth noting/sharing for ppl staying - it's in the same building as a hotel, bar, restaurant which we didn't know from the description (to be fair wasn't too noisy whilst we were there but not sure in summer months - you can hear noist plumbing from elsewhere at times though), the curtains and roman blinds can't be closed throughout so you can't get either bedroom area fully dark if required, the WiFi info in guide was out of date (you can get current off the router itself), the shower in one of the en suites doesn't work fully and needs a new head/deep clean.

Jakki

8 months ago

The location was perfect, the views could be seen from all around. Front bedroom bonus was the recliner chair!!
On site parking

There wasn't anything to complain about....

Lea

9 months ago

Absolutely spotless clean everything you needed was there amazing views great location

It doesn’t tell you till after you have made the booking you have a £250 returnable deposit to pay & £10 nonreturnable deposit to pay then have to wait 7-14 days to receive it back never had that before on this site

Lorraine

9 months ago

Was given the wrong code number for safe key and took a while to get through to host stay service

Can't be helped but quite noisy upstairs

Clare

10 months ago

Super place to stay in beautiful seaside town. Loved the house it had everything we needed. Great views, great bath!!!! Thank you

Faye

10 months ago

Realy nice appartment very big, great views and location was great.
Very relaxing.

There were black and white hairs everywhere even on the bed sheets

Victoria

10 months ago

Clean, comfortable warm no complaints. Gorgeous views

William

11 months ago

Great location.

Shower needs some caustic soda pouring down the drain hole as the water was backing up.
My wife noted very nice furniture together with cheap, chipboard stuff. Too much furniture it could be argued. Lose the chipboard! Otherwise a lovely stay.

Dianne

1 year ago

A spacious, bright, well equipped ground floor duplex apartment in a fab location and relatively secure outside patio. Quality bed linen and towels were provided, and the welcoming items of tea, coffee, biscuits, crisps, etc. were a nice touch, as were the christmas tree and decorations, for a December visit. It would have been perfect for a cosy, relaxing break on the coast.

Regrettably, I was only made aware of work being done on the building when I received my check-in instructions the day before arrival, advising me that I couldn't use the private parking bay due to scaffolding. Naturally, I was pleased on arrival that there wasn't any, until instead, early the following morning tradesmen, their large van, and equipment appeared directly outside the front windows blocking the view (Sunset or otherwise) while they used drills, hammers, etc next door.
I received an apology from Host & Stay, but no suggestion of recompense. Had I known I would not have stayed there or postponed my trip.
Also, be aware that check-in is from 4 pm, the latest I've experienced, and checkout is by 10 am.

Katie

1 year ago

The location of this property is perfect, waking up to the sea view was such a beautiful experience for us and our children.
We thought it was a home away from home, the facilities were great, spacious, clean and the Christmas decorations were a very special treat.

We had a few issues, the WiFi, sky tv and dvd player wouldn’t work which meant the children couldn’t watch any films at all.
The windows in the kitchen and living room were all closed yet there was a huge draft coming through, as the curtains were decoration only the blinds did nothing to prevent this causing us to have to turn up the heat and only access one area of the living room to keep warm.

Andrea

1 year ago

2nd stay at this property it is a lovey well equipped apartment

N/A

Shirley

1 year ago

Good location, with sea view. Good parking right outside the property. Roomy accommodation and fully equipped. Both bedrooms are on suite. Nice touch of shortbread and chocolates.

Both bedrooms had very creaky floors. The bathroom fans were noisy. The curtains in the living room/ mezzanine bedroom couldn't be closed because they were old and very worn. Therefore, the bedroom was almost daylight 24 hours.

Andy

1 year ago

Nice view

No internet meaning no TV without me doing via my phone
Very noisy until the early hours

Nicole

1 year ago

Positives:
1. Lots of space
2. Ease of entry
3. Two bedrooms/two bathrooms
4. I had read about scaffolding blocking the entrance/view, but that wasn’t there during my stay at the end of October 2023.
5. Washing machine (bring your own washing powder)

Negatives:
1. Wifi did NOT work. When I inquired about it, I was told to unplug it and plug it back in (which anyone with wifi knows to do when it isn’t working, so I had already tried this SEVERAL times). This was a HUGE negative for me. I was traveling to the UK from the States and needed wifi. That was my biggest concern when choosing a place to rent. The wifi was never fixed during my stay.
2. Squeaky floorboards upstairs. And I mean BAD!
3. While this isn’t the fault of the owners of this flat, it should be noted that the people who live above are night owls who pound about all night. It’s already difficult sleeping in a place that isn’t yours, but when you add in the fact that someone is up and stomping around above you for hours, it’s downright terrible.
4. No body wash/shampoo available. Make sure to bring your own.

I ended up leaving a night early because I couldn’t sleep with the people up at night above me. Add in that I didn’t have wifi and it just wasn’t worth it for me.

Chris

1 year ago

Nice clean property in a good location

Needs some modernisation in terms of decor but thats not enough to not book again

Daniel

1 year ago

Great place and great location. Would stay again

Claire

1 year ago

Really mixed bag with my stay, the location was lovely and the property was as described.
However I was unable to use the oven or hob as it was broken, I reported this on the morning following my check in and then had to wait until the following day for a maintenance person to attend, who told me he wasn’t able to fix the issue so I was left without cooking facilities for the rest of my stay.
That same morning I discovered that the treats that I had bought for my family had been eaten by a rat or mouse while being stored in the kitchen. The maintenance person who attended took pictures and said he would report it.
I reported this to host and stay and was told to submit an official complaint which I did and that I would receive a response in 7 working days. I should have received a response by yesterday and haven’t, I messaged host and stay, they said that I would receive a response asap.
The property was fine but did have some significant issues but communication has been poor.

Thelma

1 year ago

Nothing to dislike. Comfortable and roomy with everything thought of. Nice touches with treats left on arrival. Oven door handle needs attention but no complaints. Would recommend this apartment. Good location for our country event at the Pavilion. Well done!

Nothing at all.

Esther

1 year ago

1. Beautiful view and prime location, we are exciting and feel excellent to have this property to stay
2. Most of facilities are available and home feel.

1. The check out time ssts too early 10:00 am, we are unable to relax and enjoy staying. We sincerely suggest that should move to 12 noon, similar as usual.

2. The beds are all to soft and no supporting

3. There are no shower soap etc. Washing machine with no washing powder.

4. We was asked to pay insurance which made the booking rate not accurately. If we know there are extra insurance must be paid. We may consider other hotel / properties

5. Finally, the whole building are under refurbishing, ...we seem live in a construction site.

Chris

1 year ago

Location great, property spacey and comfortable

The property it's self was great. Good location and good views of the sea out of one of the windows. However, the scaffolding which is mentioned in the small print is a major issue. You have to share the main entrance with the contractors, the scaffold staircase is basically in the front garden, and although it's locked at night, throughout the day it is just left open. I wouldn't advise booking if you have children that could just walk up the scaffold. The main entrance patio is constantly full of debris which as fallen from the works. This isn't the workmen's fault, it is just bad planning from the property owner. More could be done to stop the constant debris (netting and a crash deck over scaffold) also, the scaffold entrance could have been sited elsewhere. The scaffold it's self blocks 90% of the other window views also, you have to leave the living room blinds closed all day. It's a shame because the property itself is great, just more transparency needed from the vender. I would also advise them to look at the shared entrance, HSE would shut the site down if they visited

Abigail

1 year ago

The property was lovely for a family holiday brilliant for walks and location

I didn’t like the fact that we wasn’t told about scaffolding around the building, builders entrance to the stairs of scaffolding right by the front door, No parking so had to pay the parking meter which we didn’t plan for, We came home a day early as could stand builders looking in the windows of living room and bedroom every morning/afternoon.

Samantha

1 year ago

Property was spotless, well equipped and great value for money. Excellent location and great sea views. The en-suite bathrooms were very modern and again well equipped. The bath was amazing.

We did not like the fact the the property had scaffolding erected all the way around it. We weren't made aware of this when booking. The main entrance to the scaffolding for the builders was actually situated in the property front yard. That meant builders were able to see into the front window as they began banging up and down the flight of stairs when they started work. The front yard was littered with masonry debris from the building work.
We also did not like the booking process, in particular the surprise of an additional hidden deposit or insurance waver fee. We were not made aware of that either in advance of the booking. Initial attempts to pay by card were rejected meaning we had to make a number of panicky calls to try and resolve this ahead of the arrival date. Calls seemed to go through to an overseas operator which initially made us suspicious and cautious in case of fraud so we made our bank aware.

Jane

1 year ago

the location of the property and views would be great if not for the scaffolding! we were unaware of this until after we had booked.

the work on the scaffold caused lots of debris to fall - often when we were entering or exiting the property - and I have questioned whether the property should be let while the work is going on. Debris even fell when no one was working.
The property has lots of signs saying do not use - ie blinds and curtains.

Qiuqin

1 year ago

Very convenient location. A few minutes walk to the attractions. Duplex houses are exciting for kids. Clean and tidy.Thank you very much!

Check out time.Thank you!

Sharon

1 year ago

Location

Scaffolding and the fact we had to pay for parking and that the patio wasn’t usable and it didn’t mention that on booking.com

Diane

1 year ago

Perfect inside. Couldn't fault it.

Terrible patio. Scaffolding, debris. No furniture. Not safe for my grandchildren

Hughes

1 year ago

The view

Unable to use DVD player
No contact other than email from staff

Julia

1 year ago

Comfortable sofas
Beds pretty comfortable

The scaffolding covering the building and visible at every window
Lack of ability to use outside space due to building works. Having to keep blinds closed due to building works and visible bedroom from scaffold.
Apartment is tired and needs a refresh.
At a minimum a carton of milk should be provided due to distance from shops

Johanna

1 year ago

Beautiful although getting bit run down. Plenty of room

Scaffolding all around building no view no outside patio area. This is what we booked property for. Bedroom telly not working. When called about this they weren’t really interested

Keith

1 year ago

Great location, just a short walk from thepromenade and beach and only a 20 minute walk from the town centre.
The apartment is nicely furnished, very spacious and the furniture and bedding is comfortable and made relaxing easy after a day out.
Dog friendly and pet safe with good walks just over the road out front where you can meet other dog walkers and enjoy the views.
The hosts were communicative without being overbearing and several nice touches were waiting for us like tea and coffee, a small box of chocolates and crisps which was a nice touch after a long drive.
No parking at present due to the scaffolding around the building so you have to pay to park across the road (pay and display). The scaffolding also meant that the small outdoor seating area was blocked off too, but this didn't make too much difference as the views from within the property are great and the apartment has good temperature control.
Great property. Great location. Good hosts.

Andrew S., England

1 year ago

Property inside was very spacious. Reasonably clean.
Unfortunately scaffolding surrounded the property. Although it was mentioned in the details it did have quite an impact taking out the outside space and car parking area.
Parking is available across the road which is free 7pm till 9 am.

The work on the roof should take about another 4 weeks.
Overall we had a nice stay. The company did knock 10% after we complained.
Lovely area made up for our small gripe.

Mark

1 year ago

Speak no Evil.

Holly

1 year ago

There were lots of lovely touches like biscuits and chocolates. Bed linen was lovely, well catered for the dog.
Wifi good. Kitchen was well equipped, although a coffee maker would have been even better.
Loved that there were dishwashing tablets and washing up liquid - makes a big difference.

The scaffolding! There was scaffolding all around the building and in the garden meaning we couldn’t find the apartment initially.
Once in the apartment we couldn’t use the outside area because of the scaffolding. The builders woke us up at 7am banging about and kept leaving the gate open so our dog nearly escaped onto the busy main road.
There was also some nasty black mould buildup on the shower head and bathroom tap.
I attempted to feed this all back to the host company but heard nothing back.

Sdamb

1 year ago

The apartment was clean, comfortable and has fantastic views. Great that we could take the dog. Nice touch of chocolate, crisps and biscuits left for us. Would stay again and recommend

Unfortunately whilst we were there roofing work was being done, the scaffolding prevented us from using the outside area and meant no parking spaces which we had specifically searched for when booking.

Daniel

1 year ago

Location was great. Beach is literally over the road.
Managed to park car outside apartment despite scaffolding.
Cost was very reasonable.

Scaffolding blocking the view.
Utility room had awful smell in it.
Email/text reminders to check out on time while we were still enjoying being there.
£250 deposit taken from account two weeks before arrival.
Ten days to return deposit.
£10 fee to pay damage deposit (hidden cost).
The oven wouldn't ignite. So i replied to the message that said if there any issues to just get in touch. Received reply to say look at the manual.

Nikki

1 year ago

The location was fantastic with only a short walk into Whitby town centre and within a short drive to lovely seaside towns and the moors. The accommodation had everything in it we could hope for. It is spacious and well decorated and dressed.

The support from Host and Stay was very disappointing, we contacted them with 2 issues and all we got back was a standard response which was on the online information, emails kept bouncing back and they only want you to ring if you have an emergency, so no help at all.
We could only get 4 channels on the TV and be aware that while the scaffolding is up you can’t use the free on-site parking, you have to park across the road in the pay & display.

Liz

1 year ago

Great place, and set up, within 5 mins walk to beach & 15 to main parade! Only problem was building works making it hard to find initially and there were work men sawing next to apartment. So was noisy on arrival.

James

1 year ago

We loved the location and the layout of the floors. It had everything that we needed for our stay.

We were disappointed with the scaffolding works. We didn't know to expect it until we got the info email on the week we were due to go. However it didn't really spoil the stay and we would like to go back again when the work has been done.

Linda

1 year ago

Lovely house beautifully furnished.
Scaffolding all over . Men in hard hat past the window no warning . The outside space unusable for scaffolding

Beds lovely and comfy
Host and stay impersonal and inefficient

Dawn

1 year ago

It was like home from home it had everything we needed and was a short walking distance into Whitby.

Weather!!

Susie

1 year ago

Loved the size and the amenities of Sunset View. Right next to the beach, lovely warm accommodation, 3 toilets!! We only stayed for the weekend in March but it would be amazing for a week or more in summer as the cooker was great, there was a large freezer, ironing board, washing machine, everything you'd need.

Difficult to find despite the "exact location" link on Google maps. Google maps is never very clear when walking rather than driving and we ended up in Metropole Towers rather than Metropole Court. "Stand with your back to the sea, face the Chinese restaurant, it's on the right hand corner of that building" would have helped. A sign saying "sunset view" on the property would have also helped. We were told there was no parking due to scaffolding, but it was accessible and we used it. We were told we could park in the pub opposite, which was helpful, but confusing as I was looking for a pub. There was no pub opposite, just the bar "Metunes" of the Chinese restaurant, which was round the corner.

Posey

1 year ago

The place was amazing.. very homely. There was everything that we needed and more. The bed was really comfortable, the sea views from the bedroom were a lovely bonus. The bathrooms were awesome, we particularly loved the size of the bath. You provided so much info for walks in the surrounding area, which were helpful. The booking system was really simple which helped. We will definitely be coming back again.

The only thing was the blinds didn't completely close properly and the Roman blinds didn't work. But apart from that 10/10.....

Russ

1 year ago

Rally lovely place, well positioned, am easy walk into Whitby without being in the middle of it. The host had clearly gone to a lot of effort to make the place comfortable with lots of nice touches. would gladly return.

Julie

1 year ago

We’d had a horrible journey to Whitby. The drive was daunting in the cold wind and rain on unlit roads. However, when we walked through the door, it made us smile. The lights were on, heating was on, and it was all trimmed up for Christmas. Bottle of wine and chocolates on the table. Loved everything about the property and location.

The only thing we didn’t like is that we couldn’t stay longer. 🥲

Pamela

2 years ago

Good location, close enough to town to walk in, but be away from the hustle and bustle. Very well equipped inside with comfy sofas and beds. Stunning views. Parking space would be such a bonus in the summer months

Nil

Melanie

2 years ago

Location

Extremely noisy flat above! Couldn’t sleep due to the noise of load tv, voices and footsteps into the early hours! Left after one night!!
This property has four floors of apartments above and a communal entrance hall running the length of the ground floor that services other apartments resulting in lots of doors slamming and banging. This is not made clear by photographs of the property.

Andrea R.

2 years ago

Love that this holiday home is across the street from the seaside and the views were amazing. The home was clean, spacious, and cosy. All we needed was provided- bedding, towels, hand soap, tea kettle, dishes, cutlery, etc. A welcome snack basket, information binder, a nice games and DVDs, were a nice touch. We were able to walk into town close by for food, drinks, shopping, and tourist attractions. Our pup loved his playtime at the beach! Checkout was super easy. If you ever want to explore Whitby and the Yorkshire coast, this is a great home away from home for small families!

Stacey

2 years ago

the location was fantastic. short walk in to the centre of Whitby but directly across from the beach which was great for the dog.

nothing

Zoe

2 years ago

Great location, very clean, plenty if room, lots of little extras, a fab stay!

Nothing, it was all good

Mark

2 years ago

spacious & very clean with all the facilities needed for a great family holiday

couldn't fault a thing

Julie

2 years ago

location

very creeky floor boards and lots of noise from flat above

Lisa

2 years ago

Location ideal. View stunning. Very spacious and liked the little welcome gifts

Would have been good to be able to check out a bit later

Jan

2 years ago

Spacious but cosy, great position, fantastic view, easy walk to centre of town, well stocked with necessities and kindly provided a welcome package of goodies

Poor night's sleep on second night due to noise caused by wind....Windows rattled and the vent in the front bedroom sounded all night, there is fault with the window in the kitchen which opened on its own due y o weather and is a health and safety hazard.... we left a message to this effect

Daved101

2 years ago

Great place, has everything you need to relax when away. Location is very good, quick walk into town and views are great.

There were issues at all during our stay with the accomodation.

Michelle

2 years ago

Great location with amazing views from all windows but especially from the twin bedroom. Very close to the beach which you can take your dog on. Spacious accommodation, the parking space was a great added bonus. Great food & atmosphere at Pizza West, less than a 5 minute walk from the apartment.

Judy

2 years ago

Beautiful apartment, clean with good facilities. Could not fault. Beautiful location with lovely views.

It can be difficult if you are older to access beaches and harbour as the uphill walks to return were tough going and the lift not working. Grandchildren wanted the beach so we had to visit regularly.

Anonymous

2 years ago

The view was amazing

The glass panels in the bathrooms.

Julia

2 years ago

Charming spacious Whitby 2 bed apartment with sea views and parking space by front door

Courtney

2 years ago

Fabulous location and extra bonus it had a private parking space. The apartment was clean and had everything you needed. Lovely welcome hamper and welcome book with lots of recommendations.
Good sized flat for 3 of us and small dogs.

Stephanie

2 years ago

This ground floor apartment is a great location for Whitby. Though it's on West Cliff and not town center you get fab views over the sea including sunsets.
The apartment is fully kitted out so you don't need to take anything other than yourself and your luggage. As it's within a large building you do hear pipes making noises occasionally. It has a lovely patio which is great to sit out on and gets the sun from middle of the day onwards.
It's got a big a parking spot right beside the appartment, so no squeezing in beside other cars.
There's a Chinese next door and a pub just beside that. The Pavilion is only a few minutes walk away. And the beach is right out front but is a 120 foot walk down zig zagfy paths to get to. You can hire a beach hut for a day if you wanted. It's a beautiful beach and there's quite a decent walk along the coast too.
It takes about 15 mins to walk down to the town centre, which in places is quite steep. Lots to see there with a good number of shops, bars, bistros, cafes and restaurants. Book your dinner locations ahead though as all are busy!
There's plenty to see and do from the Abbey, to the brewery, to boat trips and walking tours or putting green golf.
We had a lovely time.

Philip Anthony

2 years ago

This property is a phenomenal location, with incredible views and the property is larger than expected and well appointed. All logistics and bookings work excellently. Lovely welcome goodies included which were unexpected and a lovely touch. All facilities that you could possibly need are provided and the extra measures they have put in place to protect against COVID are easy to work within but more importantly provide great piece of mind.

Kelly

2 years ago

The apartment is wonderful and location is perfect!

Sarah

2 years ago

Lovely view, the front bedroom is the best view. Everything that you need is in the apartment.
Sadly will not return as it is a massive block of apartments and there was someone above us that played music really loud from late night into the early hours of the morning that comes through the ceiling!

Jim

2 years ago

Great location outside of town but near a beach and a coastline walk that was beautiful. Only a ten minute walk to the town and quayside.
The apartment was great. Plenty of room with everything you need to self cater. Also some treats there on arrival which we appreciated.
Ground floor with patio doors onto a nice seating area where the 'sunset view ' title of the property becomes obvious.
You are next door to a Chinese restaurant but we were not aware of any disturbance from that and if you want a meal or a cheeky takeaway then it's all there .

Not much to say...slightly creaky mezzanine floor if I was really pedantic.
But no real complaints.

Leanne

2 years ago

Location was superb loved the property

The floors upstairs were so creaky when you walked on them.

Eva J.

2 years ago

Great location and accommodation. Very clean. Communication was excellent.

Graeme

2 years ago

Spacious apartment in a good location with private parking.

Nothing could have been better. Just need to add a toast rack snd salt and pepper in the kitchen please?

Marie

2 years ago

Location excellent lovely view of the sea and beach to front and side of property and even though scaffolding is up at the moment it didn’t spoil it for us

Only stayed for 2 nights so everything was as we wished it to be

Yvonne

2 years ago

Good location which satisfied our needs.Nice touch to leave biscuits,crisps and chocolate also radox in the bathroom.

Found it difficult to reduce the heating.Found the constant emails regarding the scaffolding on the building at the time of our visit and verifying my identity prior to our visit tedious and irritating.

Amanda

2 years ago

Had a fantastic stay. Perfect location, everything in the apartment you could need and only a short walk to town. amazing views from all windows. would definitely recommend and will be back.

Julie

2 years ago

Fantastic apartment in a great location with its own parking space. Very clean and spacious with great views. Easy to book and great communication as they very quickly answered any questions asked. Would definitely recommend and will definitely book again.

Rachel

2 years ago

Location on the promenade was excellent. The extra provisions ( tea, coffee, chocolates, biscuits ) were a pleasant surprise.

Rather off -putting when we arrived to find the entire front of the large (former hotel) building adorned with huge scaffolding. This restricted the view from the main kitchen window which looks out to sea. The sea view was one of the reasons why I had booked this property. Nevertheless, the quality of the furnishings and the ambience of the apartment meant that we relaxed immediately.

Andrea

2 years ago

The access to the lock box was simple and well communicated with us prior to arrival.

The property could do with a bit of TLC, there are large cracks in the bathroom ceiling of the main bedroom, the window and door surrounds have paint peeling and some of the back splashes in the kitchen are loose.
The pillows were also very hard.

Erika

2 years ago

The property is in a superb location right near the sea front with great views.
The hosts were really helpful allowing us to check in earlier so we could drop our bags off and communication was superb. We were warned in advance that there was scaffolding outside the property for repairs, photos were sent of the scaffolding from inside and outside and we were given the option to cancel the booking but we chose to go ahead and really pleased we did as it was very comfortable, clean and spacious.
The location is a short walk to all the shops, bars and restaurants in Whitby and is right near the beach which can be accessed by a lift or a few stone steps down.
It's good that dogs are also allowed and handy that there is a large utility room where our dogs had their bed. There is also a little gated and enclosed paved terrace outside where you can wipe them down before going in.
Would not hesitate staying here again when we decide to have another trip back to Whitby.

Mel

2 years ago

Amazing location with private parking. Spacious apartment that was perfect for 3 adults and a medium size dog.

Andy

2 years ago

position

nothing

Andrew

2 years ago

This is a great location and a really nice apartment, views are great house was clean and well equipped and really easy to walk into town. Communication with the managing agents was really positive and we felt wall informed about everything

Sarah

2 years ago

Plenty of space for our son to enjoy while inside. Close to beach, lovely views from house.
Great welcome pack with chocs, biscuits and crisps!😋

Stuff that didn't need a regular clean was quite dusty, such as the hats on the wall and the rims on the glass squares in the walls, minor details but could put some off.

Anne

2 years ago

it’s location and size there was chocolate crisps and cookies for us as well as tea coffee and sugar.it was very clean.

Liam

2 years ago

Amazing

Amazing

Emma

2 years ago

So very close to the beach and great for the dog.
The bathrooms are a good size.

When sky t.v is listed you hope to be able to use more channels than normal t.v but not a big issue.

Cheryl46

3 years ago

What can I say, It was just perfect, a lovely warm cozy place, beautiful views spotlessly clean, amazing bath, couldn't of spent my birthday in a better place we won't stay in another place in Whitby can't wait to book again thank you. 😍

Nothing

Michael

3 years ago

Sunset View is a well appointed apartment in a great location.

Samantha

3 years ago

Can not fault this gem of a place it was absolutely suburb. The yummy edibles went down very well and it is was so lovely to have some basics tea and coffee too! Location is a short walk away but its such a lovely walk it doesn't matter. Parking really easy. Super clean. Communication spot on. Really great and I am quite fussy!

Linda

3 years ago

A nice clean apartment. The photos are very accurate.
It is well insulated because even though it is next door to a Chinese restaurant and there are flats above - the noise was minimal.

Bridget

3 years ago

Great apartment, spacious, light, wonderful position, walking distance to beach and town. Very well equipped, lots of hooks and cupboard space, and great utility with washing machine and freezer. Very comfortable main double bed. Easy parking. The Chinese restaurant next door is not a problem at all, such as there are no problems parking and no cooking smells. I found slow communication response from the Guest Relations team, when asking for help and advice. I got replies asking for help after 24 hours, and then it was after making a second reminder request. If it was urgent, I would have phoned, so this was not a major problem. There are a few maintenance issues, which I have informed the Guest Relations team about. I am sure they will put these right, as everything else is in very good state. I would definitely want to stay here again. It was a very relaxing stay, thank you.

Eva

3 years ago

Beautiful home, clean and tidy, good kitchen, perfect family stay. very quiet and safe area. 5mins walk to the beach. 10mins walk to town. simply perfect. We are lucky enough to have the sunset on our stay. 😍

Lydia T., Manchester, UK

3 years ago

We had a wonderful stay at Sunset View. It’s located opposite the beach with an easy stroll to the old town and local attractions. The property is just lovely with great views and facilities. The booking process and information about the property were excellent. The parking space is perfect.
Whitby is super! We’d definitely come back!

Lisa

3 years ago

The apartment is in the most perfect location, with amazing views across the coastline. Loved the layout of the apartment. Lots of space. Would definitely recommend for a family holiday in Whitby.

Ben

3 years ago

Lovely accommodation, walking distance to local attractions. Will be booking again in the future.

Nikki

3 years ago

A perfect position for all that we wanted to do. The views were stunning from the rooms and we all slept like logs.
A really great spot for a family reunion. Completely recommend anyone staying here. Added bonus of parking.

Dan

3 years ago

Great location and nice spec kitchen, odd the curtains don’t shut at this price point…and you would expect the room downstairs be configured to look at the sea/sunset. Stay very easy to deal with and check in v easy.

Kay

3 years ago

A lovely apartment with amazing views. We were even lucky enough to see the sunset! About a 15 to 20 minute walk into Whitby. Beach is across the road and you can even take a lift down if you're not feeling very energetic. We managed to park 2 Renault Capturs in the parking space.

Ellen

3 years ago

Fantastic location and great facilities.
We found a few wrappers in the flat from previous occupants, which concerned me from a cleanliness perspective, but the rest of the accommodation was very clean and tidy, so i think it was an oversight.

Suzie

3 years ago

Amazing stay and the views are beautiful, perfect for a dog holiday with the beach being over the road. Flat was super clean and had everything we needed for our short stay in Whitby, it was a 15 min walk into whitby which was great

David

3 years ago

Fantastic property great location great views

Daryl

3 years ago

Great weekend stay! Ample space the apartment, a short walk into town and private free parking.
Thanks

Heidi

3 years ago

Great communication, really helpful before, during and after our stay. Really grateful ! Gorgeous property and incredible location.
Very clean, lots of info, lovely treats on arrival, really comfortable, homely and fun.
Would love to stay again soon. Thank you.

Emma

3 years ago

Lovely place to stay, very spacious for a 2 bed apartment, and a nice free standing bath. Sea views and the biscuits and chocolates were a nice welcoming touch.
Creaky floorboards upstairs meant it was hard getting our baby to sleep, and the blinds don’t work properly so it’s very light as soon as the sun comes up. Otherwise a great place to stay.

Craig

3 years ago

Fantastic place to spend a few days - location for us and our dog, outstanding. Excellent Chinese take away 20m away. Bedrooms very spacious as was main living/kitchen area.

Bonnie

3 years ago

Great location. Nice and cozy apartment.

Gavin

3 years ago

We stayed while working in the area, perfect location , beautiful views from the apartment, clean , ideal for our business trip would also be happy to bring my family to stay here for a holiday .

Dawid

3 years ago

Very spacious and cosy apartment with amazing see views.

Josh

3 years ago

Great location and easy to check in
Perfect for a little getaway

Pat

3 years ago

Outstanding place.a gem of a find.very good communication with the hosts..lovely touch with it being Christmas as we got left a little goodie hamper as we got there.
Perfect views couldn't be any better.
A real credit to the company

Bianca

4 years ago

Great place to stay, amazing location, literally across from the beach, and 5 minutes walk from the town centre.

Very clean, and a bigger space than it looks. We are a family of four, and there was a lot of space!! Would definitely recommend.

Jo

4 years ago

Lovely place - perfect location for the beach. Kitchen really good for eating in and it's next to a Chinese takeaway/restaurant which is handy for the first night stay.

Carol

4 years ago

The location of this property is great. Close enough to Whitby centre to walk but quiet too. Great sea views and excellent facilities in the accommodation mean that you can cook in easily. The parking space is right next to the property and big enough for one large car. Everything was clean. Plenty of space for two people and even four.

Jessica

4 years ago

My sister and I stayed here at the beginning of October and had a great time by the sea. The air bnb couldn’t be closer to the beach and a short walk to the whale bones. We would love to visit again. The house could have been cleaner but this didn’t affect our stay overall.

Brigitte

4 years ago

Great accommodation in a really lovely place! Sea views are amazing to wake up to. We loved it here

Hannah

4 years ago

100% recommend this apartment for your stay in Whitby! The location was amazing as you were a stones throw away from the beach and the views were so beautiful. The beds were really comfy, the place was sparkling clean and the apartment had everything needed!! Check in was really easy and all the restaurants were within walking distance.

Lauren

4 years ago

Lovely apartment, spotless, fantastic views, great location, highly recommend!

Great host too...really communicative, and sorted us a great hamper full of yummy treats!

Thank you so much!

Paul

4 years ago

What a lovely place...we look forward to returning again soon.

Janice

4 years ago

Excellent location and good to have a parking space. Well equipped. Short walk to shops, eating places and walks.

Mark

4 years ago

A lovey venue, perfect for a stroll into Whitby but also a great base for visiting the surrounding bays. Would highly recommend staying here!!

Craig

4 years ago

Great apartment just outside the town centre. Clean, comfy and well furnished. Dog friendly too 🐶 Definately recommended.

Abigail

4 years ago

Overall, a really lovely place to stay. Perfect location for the beach and only a short walk away from the town. Excellent hosts.

Katie

4 years ago

Amazing location and super spacious, with sea views

Louisa

4 years ago

This accommodation is in a fantastic location, the views are out of this world, sea view from every window! Very clean too.
Less than 10min walk into Whitby 5 mins drive to Sandsend. Costcutter for basics round the corner.
Thanks for the fantastic communication from the host.2

Hugh

4 years ago

A very comfortable and convenient base for exploring Whitby and the wider North Yorkshire Coast