Michael

2 weeks ago

Overall clean but cobwebs on the ceiling and under the kitchen wall units ,
The skirting board in the bathroom was dirty
Few dirty marks on walls

Elsa

3 weeks ago

Lovely apartment in a great location. Great hosts really good communication

Evelyn

4 weeks ago

Everything

Nothing

Williams

1 month ago

Fantastic

The pod had everything you needed and more

Aerona

1 month ago

Location was fantastic, clean and a fantastic stay

The seal on the windows was leaky, there were broken cooking utensils, the pillows were lumps and hadn’t been changed for ages, the duvet cover had holes in it

Tony

1 month ago

Location and the cleanliness

We were informed that we were in Pod 3 but when we accessed the key box to pod 3 the keys were for pod 1 on the ground floor we were disturbed twice out of the 2 night with the noise transferring from the pod above. This was due to the laminated floor installed echoing the footsteps of the person walking about from when the come back to the pod at midnight. This happens on both night disturbing our sleep. We could also hear the TV and what appeared to be dragging a chair across the floor and the opening and closing of the cupboard doors, I feel that the dividing floor does not meet current acoustic standards required for HMO’s

Eleanor

1 month ago

clean, comfortable, great location

The main entrance door was very heavy and difficult to open and close.

Deidre

1 month ago

Perfect location near the train station and near to shops and easy to get the the beach etc. Well equipped and comfortable

Had difficulty with the keys - the code was unclear - mistook a B for an 8. Main issue was the noise from the pod upstairs. No soundproofing so I heard every footstep - very loud.

Peter

1 month ago

The accommodation was very good. The only suggestion we would make is that there should have been a mattress protector fitted

Hall

2 months ago

Location was perfect

They did not inform us of the code for the keybox by email as they said would be the case. Attempts to contact someone when the code had not arrived by 4pm failed. We eventually found a text message with the code

Ella

2 months ago

super cute and cosy place to stay. very clean very happy

Trish

2 months ago

The pods are in a good location and well appointed.

We were aware of other guests staying in the pod above us as the floor boards were very creaky!

Sally

2 months ago

Everything was exactly as described and very clean.
It is handy for me when visiting my son and family.
However I sort of resent the added on charges for cleaning and insurance, I do think these should be included in the price shown. Especially in a unit rented to one person.
Cleaning charges seem to pop up quite often now but it is the only place I have come across the insurance charge.
Love the unit and ease of booking, stairs could be a problem for some.

Felicity

3 months ago

The room was clean, tidy and roomy and the facilities were good.
The house is well placed in Saltburn being just across the road from the Railway Station and shops and restaurants. The beach is only 5 mins away. Milton Road has a lot of unrestricted parking so it is possible to park close by.

Chris

3 months ago

Location is great, with a beautiful beach nearby. Hosts were communicative with lots of information, local recommendations etc.
We felt that the apartment was nice - spacious, nicely decorated, but a little dirty including some unpleasant stains in the bathroom. It was missing some of the nice touches sometimes seen in other airbnbs - eg. Only 2 tea bags

Doreen

3 months ago

Compact and comfortable studio apartment right in the centre of town, really close to everything. Well decorated and spotless.

Nothing

Amanda

3 months ago

Well located. Easy access with parking outside. Well equipped. Ideal for a couple of nights

Alison

3 months ago

Location and kitchen facilities

The laminate floor means can hear all other tenants/holidaymakers

Lynne

3 months ago

Lovely self contained studio done to a very high standard and everything you needed even complimentary tea, coffee and coffee pods and sachets of milk on arrival. The location is great on the main street. Good communication too at all times.

We had to pay £20 to cover deposit for property none returnable or pay £150 for deposit and provided everything ok £140 would be returned taking a £10 admin fee - sorry don't agree with this and didn't see till after we had booked.

Angela

3 months ago

This was our first visit to Saltburn and we were not disappointed!
The property was as listed - very comfortable and everything to hand.
We really enjoyed the Food Festival - what a buzz it gave to Saltburn....and the weather was just perfect!
The property is very well placed in Saltburn- we travelled by train and was amazed to find that the property was a minute's walk from the train station!
We ate at Seaview restaurant, which we can highly recommend...and we also had their takeout fish and chips too!
Saltburn is a most lovely place to visit, with easy access to the surrounding coast and countryside.
Thank you for a lovely stay.
Angela and Iain

Roger

3 months ago

Furniture/appliances all good, location very convenient - Sainsburys nearby most useful

I had difficulty using some of the appliances, no manuals or instructions available, I phoned Host and Stay re this but it took 7 phone calls and 2hrs before the problem was resolved. The damage protection requirement was not mentioned before booking. I have informed Host and Stay of these issues.

Westmoreland

4 months ago

Saltburn is very quiet but weather was not good so this could have been reason. Not a lot there but suited us. Very nice place and will return. The studio pods we stayed in was very clean the bed was very comfortable would definitely recommend it. Location couldn't have been better.

We paid a insurance for if anything got damaged. Wasn't told about this until we booked and payed. This was put on extra after you can not get key code until it is paid. We got a message off host asking if anything got damaged would we inform them if we didn't we would be charged. Isn't the insurance we paid for that. Either way we would inform them.

Anya

4 months ago

Well stocked kitchen with everything you would need.
Comfy bed.
Perfect location right next to train and supermarket and everything within a short walk.

Sharon

4 months ago

Really great location not at all over commercial just nice cafes places to eat and drink just right for us and our dog Arlo .The beach is great there is areas that dogs aren't allowed but that's fair enough.Sunday Lunch at The Spa is a must especially as you can take your dog too .

Kathryn

4 months ago

The location was superb and the studio pod had everything that I needed for one weeks holiday.

I was in Studio pod 2, which is on the first floor. I could hear the people in the pod above me whenever they were walking around which at times became very annoying.

Bev

5 months ago

Lovely apartment in a convenient location in town and walkable to the sea and gardens. Comfy bed. Everything you need in the kitchen area. Sea view that was a bonus. Ideal for a couple of nights. Supermarket and station close by. Easy parking in the street outside. Nice cafes and bars close by.

Richard

5 months ago

Ideal location right next to the stadium and supermarket. Pods have everything for your stay.

Angela

6 months ago

Location was perfect, easy to get parked outside the apartments, spotlessly clean, comfy bed (pod 2 has a larger bed) good shower. We didn't cook as short break but everything you could need in full kitchen including dishwasher and was also a coffee machine.

Not I didn't like but a nice to have would be more hangers and a hair dryer (unless I missed it!!)

Sally

6 months ago

I was happy with my stay, All was good. A little annoying to pay a cleaning fee then get urged to leave everything clean (which I would always do)
Also it is the first time that an insurance fee has been insisted on.

Peter

7 months ago

Location, clean, modern

Bed too small

Rees

7 months ago

The Pods are always first on the list for using when I'm in the area. Comfortable, clean and in a great location. No noise pollution noted during any of my stays here so a good nights sleep always had. Management team very responsive if needed.

Linda

9 months ago

Very clean and modern. Conveniently located to everything. Will definitely be staying again.

Max

10 months ago

Excellent place to stay! Near all the shops and restaurants and only a 5 minute walk to the seafront.
It had everything we needed and was lovely and clean. The bed was unbelievably comfy! We will be definitely staying again in the future.

Darren

1 year ago

Studio was not clean. Full of flies and no toilet paper. Luckily Sainsbury over road for some air freshener and toilet paper. Reported to Host.

Anisah

1 year ago

Fantastic place to stay! Beautifully presented and well equipped.

Mark

1 year ago

Superb value for money

Nothing

David

1 year ago

Couldn’t fault it.

Damien

1 year ago

Location fantastic
Parking easy
Good size for 1 person

Dishwasher
No written instructions in the pod

Paul

1 year ago

Location, and room

Nothing.

William

1 year ago

Lovely little morden studio flat. Comfy bed, brilliant kitchen and a tidy bathroom.
The property itself is mere minutes from the local train station and busses so you can explore further around the coast even if you don't have a car. The beach is a short walk down the road and it is absolutely beautiful - the pier and Funicular are a must see.
The town itself is a quirky, quiet town with a some great shops for poking about in and a well stocked supermarket so you can cook meals back at the flat should you choose to.
We're fallen in love with Saltburn and would definitely visit and stay at this property again. Thank you

Louise

1 year ago

Great location

A shower pipe was leaking

Carol

1 year ago

Perfect location, spotlessly clean and excellent value for money.

Charlotte

1 year ago

Great location, lovely apartment! would stay again.

Ryan

1 year ago

Amazing stay and a great location. Had awesome contact throughout. Only slight negative was it wasn’t the absolute cleanest air b n b I’ve stayed in and the security deposit was a bit cheeky. Genuinely a lovely place and we had a fab time in Saltburn. Thank you so much!

Sarah

1 year ago

Great location, facilities well presented, and all equipment needed for a short break

Bed comfy

Very clean

Blinds pretty but not great at keeping sun out if you are a light sleeper

Lesley

1 year ago

The location was very good.

4pm is a late check in

Alison

1 year ago

Immaculate modern and great location.

In their guide they didn't list cooker/oven instructions and as never used induction system I had to contact office.

Sally

1 year ago

Great location and lovely studio.

Felt a bit bombarded by emails and texts from Host & Stay, particularly reminding us of our check out time and requirements. Would have been helpful to have had a hard copy of the guest guidebook in the studio as well as access to it online.

Peter

1 year ago

Schade dass die Unterkunft schmutzig war.
Meine Frau hatt selber noch über eine halbe Stunde geputzt.
Küche, Bad, WC, Abfallkübel, Fenstersims, Boden, etc.
Schade war auch, dass bei der Buchung nichts von Kaution und Zusatzkosten, die wir zu Zahlen hatten, geschrieben wurde.
Das hatten wir in den 4 Wochen Ferien in Scottland noch nie.

David

1 year ago

No glasses apart from wine glasses

Rachel

1 year ago

Great place and location with lovely pubs and bars and places to eat very nearby.

Anonymous

1 year ago

I liked the way it was designed very practical nice colour golden blinds nice size bath .

Bed was comfy and clean

Pam

1 year ago

More spacious and better equipped than anticipated. On the whole, the apartment was clean. Starter supply of tea, coffee and milk was appreciated. Free on street parking was handy.

Black mark on bedding, mould in corner of bath. Didn’t realise the apartment was at top of house, and the two flights of stairs with luggage was not ideal. Glassware had to be washed, as they were finger-marked. We were awoken at 5.30 am on the morning of departure by the fire alarm! Owners did not answer their phone when another resident tried to contact them. The fire brigade was summoned by another resident. Happily, no fire was detected and the alarm was turned off.

Ian

1 year ago

Self catering. Location excellent when you found the premises.

The stay almost went wrong from the start when it appeared that there was no hot water and this was discovered at 10.30 p.m. the night of our arrival. After an hour trying to find out the reason going through procedure manuals which did not seem to help, it turned out that the tap in the hand basin in the bathroom had been plumbed in the wrong way so that to get hot water, you had to turn it cold. everything had been set up to operated automatically and it was o.k. after that.
What I did not like was the constant bombarding with e-mails from Host & Stay reminding us that we had to verify the booking at least 7 days before arrival., 8 days before arrival, I received an e-mail to say that the booking was at the point of being cancelled due to non--verification when this had been done 2 days previously. there had to be several telephone conversations to clear up minor problems.

Jennifer

1 year ago

I can't recommend due to the deposit situation.

They took a deposit of £250 plus a £10 admin fee which meant I had £250 taken off my card for weeks. I've never stayed anywhere that has taken a deposit off me like this and I have stayed in hotels in 86 countries around the world. It just isn't something that happens and it's really unfair as I had to take photos of everything in case of a dispute, I did get the money back but the anxiety that money could be taken for any reason was horrible. It was like renting somewhere and worrying you didn't clean it enough when you leave so not a relaxing holiday at all. Also, the property would be covered by insurance in case of damage, yes people do damage places but it isn't the norm and I would have cancelled it if it wasn't non-refundable.

Joanne

1 year ago

Everything you would need. Very clean and comfortable. Excellent location. Definitely coming back x

Nothing everything was exceptional

Lucy

1 year ago

We stayed for two night this June and thought the apartment was perfect - well equipped kitchen and bathroom, excellent location close to the shops, restaurants and beach and the bed made for a great nights sleep. There is also a tiny sea view!

Martin

1 year ago

Closed to all the amenities.
Room was well laid out, it had everything what we needed.

Lack of sound proofing, the noise from the room above, could hear them moving around and their voices.

Pierre

1 year ago

Clean lovely space.

I call this a spreadsheet space. Everything is calculated to maximize return. No contact, tons of warnings rules, zero personality.
Damage deposit, the only one I have seen, was excessive and held way too long.
Warnings to be out because cleaners to arrive by 10am, okay fair timing but tone was awful. And if cleaners are there by 10am, why is the damage deposit held for so very long. As I said, squeeze all they can, treat guests like sheep, and hold their money. Great financing plan, for them.
Will never agree to such terms again.

Lisa

1 year ago

Lovely clean comfortable accomodation , would definately stay again. Local eateries and supermarket close by.
Adequate parking on the street...
Nice touch having milk in the fridge , tea bags and cleaning things available.
Also good communication with host and stay sending all relevang information needed for our stay..

We were in pod 2 we could hear people above walking around etc it wasnt too bad just a niggle.

Michelle

1 year ago

Wasn't keen on having to put £200 deposit down
The room was very well equipped and clean the only negative we thought the pillows where a bit uncomfortable/hard but excellent otherwise
Would recommend if there wasn't a £200 deposit

Lee

1 year ago

Not impressed with the hidden costs.
Not enough sound proofing between the pod and the one above. Noisy neighbours kept us awake.
This property was our second choice as our initial booking was cancelled without explanation.

Emily

1 year ago

The pod was very impressive and exceeded our expectations. The pod was seconds away from the station, close to lovely restaurants and bars and a few minutes walk away from the beach.

We'll definitely be back. Thank you

N/a

Holly

1 year ago

Superb location. Spotless and well equipped pod, would definitely recommend for a stay on the East Coast or for those doing the Cleveland Way.

Adam

1 year ago

Was a bit confusing at first to get in

The floorboards in the room above were creaky

Donna

2 years ago

modern, fresh and very local

Abbie

2 years ago

Exactly like the pictures, easy to locate, great communication and a beautiful area

Sue

2 years ago

Lovely place to stay. Clean, modern furnishings.couldnt fault the studio 👍

Whilst i appreciate wood flooring is convenient, the noise from above was sometimes loud, having said that, i asked them to keep it down a bit, which they did👍

Jill

2 years ago

Lovely modern apartment located in a perfect location in Saltburn.

Dawn And Mark

2 years ago

The apartment was very clean and well furnished providing a very convenient central location to explore Saltburn and the area. However, the host failed to provide the access code prior to us arriving and did not answer the phone leaving us standing out in the rain for nearly an hour. Two weeks before the arrival date they started demanding personal and financial information to only be communicated outside of airbnb, which is against airbnb rules. We reluctantly complied in order to not have to cancel our holiday.

Flo

2 years ago

Lovely stay here, although if I book again I will go for pod 1 or 2. I didn’t realise this was on the third floor and had some very heavy bags and a partner with RA. No other complaints though, the pod itself was lovely!

Anita

2 years ago

Well equipped kitchen, missing only a bread board/knife. Fresh milk and ground coffee, including a Nespresso machine with pods. Modern and stylish furniture.
Very close to restaurants, bars and shops
Can see the sea (just) out of the window from Pod 3.

Layout of bed and wardrobe, tight to get past and open drawers and door. Banister height on stairs to 2nd floor were very low, which made climbing down awkward for someone tall who needs the banister to descend safely.

Laura

2 years ago

This Airbnb was in the perfect location in such a beautiful little town. Everything was only a few steps away, from the beach, restaurants, the farmers market, groceries, and only a few steps from the train.

The bed was very comfortable and the pod had everything we needed. Check in was a breeze. A big thank you to our host!

Lucy

2 years ago

Fab stay. Gorgeous little pod, had everything you needed. Great location. Would highly recommend 😁

Morgan

2 years ago

The studio pod was very well resourced. The kitchen had a coffee maker and coffee pods, salt and pepper and a teapot which was very welcome. As was the pint of milk in the fridge.
The accommodation was furnished to a very high standard and was very clean.

I would have liked a full length mirror but it was not essential.

Rosemary

2 years ago

Perfect pit stop accommodation in centre. Comfortable bed with excellent kitchen supplies.

Happy wifh everything.

Samantha

2 years ago

The location and decor.

Some maintenance was needed in the room and some bits were not clean.

Helen

2 years ago

Perfect location with plenty of parking around. Everything was as described and true to the pictures. Spotless and comfortable

David

2 years ago

The weather was superb, so got to indulge my passion for wandering about aimlessly all day long.

Simon

2 years ago

Had a wonderful stay with my partner. The location is absolutely fantastic, would honestly recommend staying here for a weekend.

Ravi

2 years ago

Nicely furnished apartment in a great little town

Kittyguru

2 years ago

The location was excellent. Right across the street was a Sainsburys supermarket and Saltburn train station. Along the street were some lovely new cafe bars and restaurants and several minutes down the road behind the property was the beach. The property itself was the perfect size. Small but spacious all newly fitted out with the usual mod cons. The bathroom was beautiful. All in all it was clean and relaxing.

Although we didn't hear much noise, the outdoor bins were right outside our ground floor apartment which made me feel a little uneasy about opening the windows. It was totally secure but anyone from the other apartments who were taking their rubbish out would easily see through the middle window so we kept the blind down. We also noticed halfway through our stay the noise coming from the apartment above. Whoever was staying there frequently walked up and down daily and the noise was very loud.

Newton

2 years ago

The pod was surprisingly spacious, newly done, clean and well equipped.access and parking we're good.

Noise of people moving about above, particularly during a fairly early check out time for 10am.

Bernadette

2 years ago

The location was great for what we needed. A couple of shops very local to the accommodation meant that there were no issues at all when we needed anything at all. The kitchen was well stocked with crockery, etc. The studio had everything that we needed and was very clean and well presented.

Amanda

2 years ago

Really lovely accomodation with all facilities . Clean, bright and great location.

Andrew

2 years ago

An excellent apartment very stylish and in a perfect location plus you even get a sea view

Jade

2 years ago

The location was brilliant- opposite Sainsburys and town (yet somehow quiet) and a 5 minute walk to the sea.
It looked exactly like the photos- brand new, modern, fresh and clean, including full kitchen facilities.
Parking was available on the street outside.
Arriving and departing instructions were easy to follow.

The windows are mostly frosted as the pod is by a bin area (seemed well kept so I wouldn't worry about smell).
The toilet is really close to the bath which might be an issue for a larger person.
No hairdryer
I didn't like having to upload my driving license to a third party to verify the booking.

Sarah

2 years ago

Lovely bright and airy studio with everything we needed. In a great location, super comfy bed, and great bath for warming up after you've been for a dip in the sea!

Nina

2 years ago

Excellent location, short walk down to the beach. The studio pod was fabulous, spotless and had everything you could need.