Host & Stay | Holmlea Cottage
Entire home in Pickering, United Kingdom
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Bedrooms
Bedroom
1 double bed
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Essentials
- Hangers
- Bed linen
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Free on-street parking
4.68 · 38 Reviews
2 months ago
Shame lovley kitchen but bathroom dated, personal i would fit new bathroom, so same wow factor as kitchen with different lay out,
And some sort of rail or small wardrobe in main bedroom as our bags could have gone on top of wardrobe and clothes hung on rails, instead of pegs?
Nice room but bags on floor no where to go takes away wow factor if stay more than a day. It just looks messy with bags everywhere 😕
But as hosts fantastic, thankyou for the chocolates nice touch. I am a recycled designer i live in a church and storage and bathrooms in keeping with the property looks stunning and looks expensive.
For next to nothing just being cleaver with design ideas if you send me your email address i will send you bathroom and kitchen designs using recycled parts, kind regards Stuart.
2 months ago
Lovely property, very clean and nicely decorated, in a great location for walks and exploring the North Yorkshire moors.
The property owners seemed very nice, they left a box of chocolates and a card to welcome us - the actual property owners seemed lovely, pity they don't manage this property themselves because 'Host & Stay' are the only thing that put us off staying here again, or any other property that they manage.
The host and stay property management company's approach to messaging guests was excessive and over the top. We arrived Friday evening and on Saturday morning when we woke up I had a text a message telling me ' We remind you that check out is tomorrow at 10am' - well of course I wont forget because I booked for 2 nights and the confirmation, previous 2 messages and the link to the webpage telling me about the property had clearly stated that 10am was the checkout time. Is this property company trying to 'add value' for the property owners who use their services. I cannot see what value they add at all.
Furthermore you have to pay either £250 deposit with a £10 'processing fee' or pay an extra £25 for insurance - why isnt this included in the cost of the stay? I have never stayed anywhere that required me to pay for additional insurance to stay there, what is this model?
2 months ago
Booked a stay here last minute as we needed somewhere in the area to stay. We had to pay an extra £25 prior to being able to check in despite having paid the full amount to Airbnb. Couldn't cancel and get a refund from host and stay, they said it wasn't possible.
The extra charge needs to be made crystal clear in the final payment and made to Airbnb.
Location
Pickering, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 2 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Not suitable for children and infants
- Carbon monoxide alarm installed
- Smoke alarm installed