Host & Stay | Highfield House
Entire home in North Yorkshire, United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 single beds
Bedroom 4
2 single beds
Amenities
- Bath
- Hair dryer
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- Wifi
- Dedicated workspace
- Kitchen
- Free residential garage on premises
- Pets allowed
4.83 · 30 Reviews
3 weeks ago
This property was in a good location for Lidl, beach & local pub. Rooms are a good size & equipped with all that you need. Secure back garden meant we could let our dog outside knowing she was safe. However we did find upon arrival that the garden hadn't been cleared of dog faeces! View from balcony of master bedroom is lovely overlooking the golf course with the sea in the distance. The downside of the master bedroom was that the king size mattress was uncomfortable after a few nights. It was very firm & could possibly benefit from a mattress topper. Unfortunately the kitchen cooker was dirty the fridge had not been cleaned properly & patio doors in the lounge had dirty marks on the glass. Host & Stay didn't respond to all of our comments, even when we supplied photographs of dirty appliances etc. Cleaner turned up before we had checked out & sat waiting in his car on the drive. Make sure that you are aware of Host & Stay's admin fees etc before booking one of their properties.
2 months ago
Beautiful house, rubbish hosts. The house was spotlessly clean and newly decorated throughout, with well equipped kitchen. Only a 15 min walk to a lovely sandy beach. And about 30 min walk to town centre/pannet park. But it's run my a management co so every message is just replied to with an automated response. (So it's looks like a great response rate on Airbnb). Asked a question before arrival, no response. Hadn't heard anything about key code on arrival day so messaged but no response. Waited at the property for half hour before I found a number to ring and could get through to be let in. Had an issue with showers not working properly, messaged on 2nd day, no response from owners. On 4th day a plumber arrived unannounced, it was actually just the stop cock wasn't fully turned on (easy fix but you don't want to start messing with someone's plumbing) On our final day everyone could shower. It's a shame as this is a lovely house and great location but the bad communication let it down.
4 months ago
Responsive host. Highlighted a couple of issues neither of which affected our stay but will need to be attended to. Host offered to sort during our stay but not major enough to require immediate attention. Nice spacious house in walking distance to Whitby and the beach.
Location
North Yorkshire, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 8 guests maximum
- Pets allowed
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed