Host & Stay | The Glaisdale
Entire rental unit in Whitby, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 bunk bed
Amenities
- Hot water
- Essentials
- Hangers
- Bed linen
- Iron
- Heating
- Smoke alarm
- Hair dryer
- TV
- Wifi
- Dedicated workspace
- Kitchen
4.83 · 23 Reviews
4 months ago
Location
The fact another family had moved into our apartment when we got there. They said Host and stay told them they were in that room.
Host and stay told us we went to the wrong one. Which we did not. The landlord told us to go somewhere where there weren't enough beds for us.
Actually getting in the property and room. Was an absolute pain. The whole time we were there. You never knew if the doors would work at all. Door locks didn't work properly.
The sofa was broken and we couldn't sit on it. Some of the furniture was caked thick in dust. The one fan in the property was trashed and broken. It was very hot at night.
No one has hoovered under sofas in years.
Being told I can't have check in details a few days before we arrive till I have paid a £25 damage waiver (for a 3 night stay). I knew nothing about. Was basically blackmail. It is a rip off. You can get annual cover for less.
I will never ever use Host and stay properties again. Ever. They an basically scam artists. It was awful dealing with them.
Location
Whitby, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 5 guests maximum
- No pets
- No parties or events
- No smoking
-
Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed