Daria

1 month ago

Very nice place to stay. Warm and cosy. Comfy and clean beds. Great kitchen equipment, all we needed. Thank you

Louise

2 months ago

Nice apartment, good location. Damp smell in main bedroom en suite

Helen

2 months ago

Very comfortable and clean beds. Great decor and spacious rooms. Brilliant location for views and walks with dog. Pleasantly surprised with the tea, coffee and milk supplies.

Smell of damp in one of the bathrooms.

Wendy

3 months ago

We enjoyed our stay , good location lovely accommodation , beautifully styled . A bonus having a car park at the rear of property that was free after 6 pm a certain bonus for Whitby would love to stay again

Christopher

3 months ago

All good definitely be back soon 😁

Helaina

3 months ago

It was the perfect retreat, cosy beds and lovely decor. We found it a bit cold/damp and there was some mold on the bathroom ceilings. Apart from that we had a great stay and will definitely be coming back to Whitby!

Michael

3 months ago

The apartment was over our expectations, the decor and 2 bedroom apartment with own en-suite so convenient to all of us, the apartment right at the big car park in front of the mini golf, we paid 3 days parking instead of use the scratch card on W zone. We will book this apartment Courtyard retreat every time we are back in Whitby from now on. As this apartment is dog very friendly so I does looks like someone home with dog, even has dog’s bed, bowl and ball.

Of course the apartment is not new so some wear and tear and the sink in the master bedroom was drain blocked but that could be fix easily, a few steps to get down to the apartment made it not so convenient to my 85 years old mother with bad leg, but we managed it.

Lisajayne

3 months ago

Location was fine.

Our friends that stayed with us was not happy about their bed and their bedroom. It felt wet. Also their room smelt damp. The carpet in their bedroom was dirty also there was a lot of dirt and dust in their room. In the main bedroom the tiles on the floor were sharp and needed fixing, also the small shower head did not work.

Gillian

4 months ago

Facilities in the property were excellent. Location was very good and easy to park nearby once permit had been delivered.

Level of cleaning was poor, particularly in the bedroom where dirt and fluff were all over the floor and around furniture.

John

5 months ago

Beautiful annexe flat with very comfortable beds and very well equipped kitchen. The West Cliff location is good for that areas attractions, beach and Pavilion (though a steep walk back up from the Town Centre). Interior is very nicely decorated and the bag of board games plus bose music speaker and streaming apps were all much appreciated.

Directions for those not arriving by car or taxi could be clearer about how to find the apartment the first time. 3-4 very deep steps into yard really need a handrail, which the showers would also benefit from, for older/less mobile guests. Shame there's no washing machine for longer stays too.

Karen

6 months ago

Well equipped, nicely furnished and spacious

Parking permit not provided - had to chase Host multiple times. Accommodation quite cold and musty smelling in parts

Ruth

7 months ago

Two bedrooms, both en suite. Convenient parking. And for Pizza West, a local restaurant. Internet was included although on Booking.com it said it wasn’t.

The fact we had to pay a non-refundable damage deposit of £25. Why wasn’t the property covered for such insurance? Never had to pay this before ever. Booking.com said it was £250 fully refundable, but that wasn’t true either, as £10 was kept back. It felt like sharp practice. The bathroom door knob dropped off, in fact it looked like to screws had never been in the flimsy door. The description on booking.com said there was a terrace, a garden view and a patio. Only one of those was true: there was a patron with table and chairs, but no garden view and it was hardly a terrace. I know that notes were available about how to use the facilities, but they are not always convenient if your phone battery is dead. A set of notes in the house, especially using the tv, would have been helpful.

Angela

8 months ago

Great location clean modern and good facilities

We stayed 4 nights and had two car’s it would have been helpful to have a permit for the 4 nights at least for 1 car

Charlotte

8 months ago

The apartment was lovely, clean, and modern. The location was great, away from the hustle and bustle but within a 10-minute walk.

Zoe

8 months ago

The apartment was clean, and the beds were extremely comfortable. Great location near the sea and easy access into Whitby Town.

I have mobility issues, which is why I booked a ground floor apartment. Unfortunately, there were 3 big steps to gain access to the property, which was a problem.
Also, there was no parking scratch card left at the property, so I had to pay to park in the pay & display.

Kerry

8 months ago

The cottage is very dog friendly, the beds are very comfy and clean.
Everything is there that you need.
Tea, coffee provided.
Towels and toiletries.

I didn't like that they put an additional charge of £25 on top for damage protection. The post code takes you to the front of the property but you have to access the back. Parking is very limited and not guaranteed. When you contact host and stay by email, they don't always reply.

David

8 months ago

Facilities and location.

No parking scratchcard.
Poor communication: I voicemailed Charlie on our arrival because of the parking issue. There was no reply.
After our departure from the property, I again emailed Charlie regarding a pair of ear studs we had left behind. Still no reply.

Charlotte

8 months ago

Had such a lovely weekend away, it just wasn't long enough! surprised my grandparents with a weekend away for my Nans birthday so knowing they loved the property as much as us made the stay so much better. Under floor heating in the main living area has given us all ideas about out own homes. Pictures beautifully represent well and hopefully will be booking again in the future.

Paula76

10 months ago

The decor is just lovely, so welcoming, bright and modern. In the room/kitchen area.Everything is needed for a short or long stay.
Beds were comfortable, and rooms were airy spacious.
The location is great and also off the beaten track but localised enough to know where you are along. This also has been quiet. We would stay again 😊.
Such a gorgeous little place for friends or family

It was slightly cold in the bedrooms on a night, and we had to use the additional heaters. (But it was an extremely cold weekend)
There was also a slight smell of what seemed to be either foist or cat wee smell in the larger ensuite bathroom, when the extractor fan was on. Also, it's not very good lighting in the larger bedroom
The first entrance gate opens up directly to 3 steep steps, so take care of the entry.
These are really picky points, and they wouldn't stop me from staying again

Anne

11 months ago

Beautiful apartment and great location on cliff top. Easy instructions for access. Great facilities and lovely beds.

The back lane entrance path is a bit dark.

Callum

1 year ago

Fantastic apartment and value for money. Great location just a 10 minute walk to Whitby centre.
Perfect for 2 couples as it has 2 en-suite bedrooms.
Free parking out of season at the car park right outside the property.
Amazing restaurant just a stones throw from the apartment (PIZZAWEST - give it a try!!!)

Alison

1 year ago

Cosy, well laid out, very comfortable beds

Door handle to en suite in main bedroom is faulty- cannot be opened from inside - I got locked in!
Slight musty smell throughout due to being below ground level and no ventilation

Anonymous

1 year ago

Beautiful decor

The en-suite from main bedroom had a horrible smell of urine to the point we didn’t open the door and used the other bedroom

Maria

1 year ago

Perfect place for our stay in Whitby. The layout of the apartment was perfect with 2 bedrooms both with their own bathroom then the communal kitchen living room in the middle. We loved the decor it was very cosy and tastefully done and had everything we could need plus was very clean. Beds and bedding were comfortable, pillows slightly lumpy but minor problem still slept well. The heating was on before we arrived via a Hive and remained nice and warm during our stay. The to had a good choice of channels including Netflix. Our dog loved exploring the place and the yard. The location was good close to the beach and a short walk to the cafes bars and shops. We really enjoyed our stay and would definitely recommend.

Minor things really. Their was an air block or something in the master bedrooms bathroom so it was intermittently making a noise. The parking was very close by at 9 pounds per day not 5 pounds, there are scratch cards that were left so you could park free but I am not sure how easy it was to find one, we just paid as didn’t think it was too bad and nice to have the car close by.

Gillian

1 year ago

On arrival the property was dirty - no clean carpets, dog biscuits in the lounge, one toilet roll, dirty toilet etc and bathroom was not clean. I rang the hosts who sent someone to clean it - it was adequate but not as good as when I originally went last year. I took lots of photos skirting boards have never been touched, couch was full of bits between the cushions and left untidy. this property needs a deep clean.

Chris

1 year ago

We really enjoyed our short 3 night stay. The pictures capture the space and internal rooms nicely. The host provided a well equipped kitchen for self catering and the master bedroom and bathroom was a good size and had a high quality finish.
A great location and a short walk down to the centre of Whitby town and to the sea front.
A couple of things let the property down, with the general cleanliness not 5*, with many dusty areas and some marks on windows, mirrors and the TV. Sadly our last night was also disturbed in the early hours of the morning with some loud neighbours. This was the only time we heard them during our time here but put a spoiler on the stay.
The host was really informative and provided lots of information which made it easy for us.
Thanks again, we look forward to visiting Whitby in the future.

Malcolm

1 year ago

Great location and nice place for a short break.

Carol

1 year ago

Both bedrooms had their own bathroom with heated towel rail and under floor heating. The apartment was well equipped.
One of the bedrooms was very spacious. It was nice to be on the ground floor and have a court yard. There was plenty of parking near to the property.

the second bedroom had a small double bed. There was not enough room for clothes with just a hanging rail and no drawers. Unlike the other bedroom which was fine. Nothing to do with the property but as an older couple we forgot how much of a climb it is to the west cliff. In general the property had been cleaned but a few things that had ben overlooked need addressing. The bin needs cleaning and not just a new bag putting in. There was debris of food under the table and cupboard. I even found a pair of panties that had dropped down from the clothes rail.

Amy

1 year ago

Great location, had everything and more you needed! Perfect find

Victoria

1 year ago

Thoughtful touches, felt like a home

There was a hole in one of the towels

Paul

1 year ago

Location was good. Furniture and facilities were good

Not at all suitable for elderly, steps from gate to Courtyard are extremely steep, don't think there was a rail to hold on to. Step down into property very high and 2 steps up to small bedroom. Even though my wife enquired. Both showers had dirty grouting and mould and dirt in and around the drainage plate. The sink in the small bedroom was blocked taking several hours to drain

Linsey

1 year ago

Beautiful apartment, and not far to the beach front. Local to everything you need by foot.
Would definitely recommend and would definitely return.

Andrew

1 year ago

The apartment was cold. Unsure if the underfloor heating didn’t seem to function. Resorted to electric heaters.

David

1 year ago

clean good facilities

underfloor heating did not work

Ann

1 year ago

Great location, beautiful apartment, very clean with everything you would need, tastefully decorated, very quiet and lots to do

Instructions how to work hob and live tv

Michelle

1 year ago

Great location. Good size, it had everything you need

Access via muddy pathway

Wendy

1 year ago

The apartment was furnished really nice and was very accessible to everything in the area.

It wasn’t that clear where to park or how to find the property.

James

1 year ago

Location excellent

Nothing

Joe

1 year ago

Had an amazing stay. The retreat was as described and a short walk from the beach. I would have no hesitation in going again in the future!

Antony

1 year ago

Location was perfect for us

The lounge was very dusty
The bedroom window leaked and water ruined a book we had put there
The Parking was on street and not private as advertised

Paul

2 years ago

Great location, secure courtyard for the dogs to go outside. Great to have 2 en-suite bathrooms.

2nd bedroom a little cold

Sharon

2 years ago

very comfortable and well equipped, great location

Alexa

2 years ago

So clean fantastic location and everything you wanted. just perfect .

Irene

2 years ago

Lovely accommodation , luxury toiletries in bathrooms , yard for morning coffee

Susan

2 years ago

Fabulous accommodation with a well equipped kitchen and all spotlessly clean. Great location being only 15 minutes walk to all restaurants on Whitby front. Added bonus car parking was free 1st Nov to 1st March and parked right opposite the entrance to the apartment. Would most definitely stay here again. 10 out of 10

David

2 years ago

Location facilities

The only thing as you exit the outer gate up the steps you need a hand rail

Jessica

2 years ago

Lovely apartment in a great location

Anonymous

2 years ago

it’s clean, tidy and cozy.

it will be better if there is bin liner in the rubbish bin.

Kyle

2 years ago

loved it will be staying again

nothing

Nicola

2 years ago

The apartment was in a perfect location and was beautifully decorated. Everything we needed was supplied .

Paul

2 years ago

Gorgeous property. Attention to detail was excellent. Cant wait to return.

Nothing

Claire

2 years ago

Lovely spacious appartment, beautifully decorated. Quiet location but close to everything.

The property was lovely. It was quite expensive so the only thing that could be improved is the price. That said most holiday cottages in Whitby are expensive in August

Dyson

2 years ago

Fabulous location, beautifully presented.

Nothing to dislike.

Sarah

2 years ago

There was everything you could think you might need there

Needs a hand rail for elderly to get into property ,would not stop us stopping again

Chris C.

2 years ago

Really enjoyed staying beautiful apartment,great location easy parking looking forward to booking again

Rebecca

2 years ago

Decor is nice and the apartment is set out well in terms of the bedrooms at either side of the apartment with private bathrooms.

The shower is great and the beds are comfy. It's also ideal that there is a court yard area for the dogs which is secure. Near the sea and there is a west cliff car park at the back of the property which is £9 per day. We didn't opt to use the scratch permits for parking as spaces were taken and it appeared a squeeze.

I have to say, the cleanliness is not upto standard. Dont look down the sides of the sofa or move the pillows on the sofa (food debris, crumbs and bobbles) so this was the down side for us. Also, the TV Is tricky to use, we weren't able to watch free view and from reading the reviews in the comments book, it appears it wasnt only us that struggled.

Elizabeth

2 years ago

Excellent facilities and towels.

Didn't explain that the apartment was accessed to the rear of the property

Lucie

2 years ago

very clean, easy to find, parking facilities had a fabulous weekend

Elaine

2 years ago

fantastic apartment everything you could need, lovely enclosed yard ideal fir our 2 dogs and for sitting out enjoying pizza in the evening. the master bedroom is huge and very well presented the smaller bedroom was also lovely both with lovely ensuites.

Pauline

2 years ago

We loved the property, very clean and well equipped .
Parking was good using the scratch cards provided.

Our only issue was
1. The water feeding the showers was not easy to adjust to the most comfortable temperature and was too hot which made showering very uncomfortable.
2. The quilt in the large bedroom was too small for the queen size bed.

Matthew

2 years ago

Location superb could walk everywhere

Just personal preference, a lock on the inner gate

Judi

2 years ago

The location was lovely up high above Whitby. Nice and quiet. The apartment was very comfortable with plenty of space and very nicely furnished with contemporary pieces . Would love to return some day .

The Wi-Fi information was a little misleading but we eventually sorted it out.

Helen

2 years ago

Lovely modern and clean accommodation with everything you need. Great location to explore Whitby, only a short walk to the beach and town. The scratch card provide makes parking nearby easy.

Claire

2 years ago

Perfect location and really well equipped apartment for seeing the sights of Whitby. We loved it, will recommend and hope to book again.

Samantha

2 years ago

the property was so clean and adorable and everything u needed for your stay. The staff were great and very helpful when we had to call as we couldn’t find the property to begin with too.

The hot water was an issue on first and last day. Even when we left the tap running it was stone cold!

The 2nd bedroom was freezing, the radiator didn’t do anything and either did the spare heater that we found. My daughter and friend had to use the spare bed in master bedrooms bedding for extra warmth. We would live to come bk but this would defo need to be sorted before we did I’m afraid.

Sandra

2 years ago

The apartment was just as it was shown on the website, it was close to the beach and coastal walks

We couldn’t find the entrance to the property. It wasn’t stated in the info from Host and Stay that the entrance was around the back. The hot water ran out after the first days stay so had to boil a kettle to get washed. The TV was not as straight forward as we’re used too so struggled to get the channels on.

Clare

2 years ago

Location great, very quiet. Right next to the car park to unload and park up ,until we could get the parking pass. Well equipped. Very comfy beds.

It was cold on arrival. So expect no one in previously so had not been heated. Fine by day 2 but we only stayed 2 nights. But would not put us off staying again.

Dean

2 years ago

everything

nothing

Dominique

2 years ago

Lovely apartment in Whitby. A great, quiet location. Well equipped and organised.

Eleanor

2 years ago

Amazing apartment exactly as described.
Had the most incredible meal at Pizza West only a few yards away. It is amazing and cannot rate nearly high enough!
Slightly snug kitchen when cooking and the induction hob tricky. Shower temperature on one shower bit inconsistent but that’s really minor and shouldn’t put anyone off. Just for guests to be aware of.
Incredibly comfy beds and lovely soft furnishings.
Had a lovely time, thanks so much.

James

2 years ago

Absolutely perfect in every way, location, facilities and cleanliness

Nothing

Sharon

2 years ago

spacious. under floor heating. comfortable.

nothing.

Rachel

2 years ago

The property was beautiful and had everything you could need. Clean and tidy and lovely details, the location was brill, 2 minutes from beach and 5 minutes walk to center. Quiet location for a good nights sleep but close enough to walk everywhere.

Nothing.

Martin

2 years ago

This is a great property to stay at in Whitby. Its within easy reach of both the town and beach. We stayed during the winter months so didn't have any trouble with parking on street, I would imagine that parking may become more difficult during the summer months due to the amount of holiday lets, but there is a pay and display car park at the rear of the property. Overall the property has been finished to a very high standard and we would recommend it.

Jak

2 years ago

cute

little or no hot water

David

3 years ago

Lovely clean apartment , excellent kitchen and appliances very comfortable beds and lovely showers. Couldn’t fault the apartment and would definitely stay here again.

Nothing really

Laura

3 years ago

location was lovely and quiet with not far to walk to town

the storage needs to be improved as there are no drawers. there is room to put some in all rooms. seem to have a lot of furniture tables that could be changed for drawers. also needs a washing machine and the boiler needs amending as the property caters for up to 5 people and only one person can shower at a time - you have to wait a good half hour/hour for the next person to be able to have a shower

Anonymous

3 years ago

The court yard retreat was a hidden gem , the decor and furnishings were to an exceptionally high standard, it was very comfortable , clean and had everything you needed .Great location and perfect to take your dog

Needed a degree to work the tv and on our last evening we ran out of hot water

Jo

3 years ago

I will email you

Angela D.

3 years ago

This property is a really lovely place to stay. Recently renovated and equipped with some quality fittings and furniture. The master bedroom is HUGE! and the second bedroom is very reasonable in size. Beds are comfortable and bathrooms are well equipped.
The courtyard provided a lovely outside space to sit and relax with drinks after a long walk. The property is accessed from the back of the street with its own entrance (basement apartment mid-terrace with 5 floors), which faces directly onto the West Cliff car park, so really easy to park in and unload directly outside the gate/door if arriving later as it is free parking in there from 1800hrs to 0900hrs. We stayed for 3 nights so used the car park first night then used the free parking scratch card from the next morning. You are allowed to park with the scratch card until 10am after the last day, a bit confusing to work out initially but it states this at the bottom of the card. Parking in the Disc zone - spaces are really hard to drop on so it worked for us to use the public car park first night then find one early the next morning as people were leaving/checking out in the area. The West Cliff is a great place to stay, quiet enough but within easy reach of the beach, town and a short walk across the bridge to the Abbey etc.

John

3 years ago

Great location. The flat has all you need

Natasha

4 years ago

Perfect place, clean and tidy warm and cozy with wonderful showers and beautiful decoration

Amanda

4 years ago

Beautiful accommodation , walk to the sea and the lovely Town of Whitby .

Christine

4 years ago

Warm and cosy apartment. Very clean and beautifully appointed. We were very comfortable and wouldn’t hesitate to recommend. The staff also couldn’t do enough to ensure we enjoyed our stay. Thank you.

Mairi M., Glasgow

4 years ago

A real retreat! Very comfortable 5 mins from the beach and short walk into town and harbour area. We had a wonderful stay and our dogs loved the beach !

Justine

4 years ago

Great location

Helen

4 years ago

Beautifully decorated property, in a great location. Had everything we needed except a decent hot water system for four adults and an easily workable TV.

Bill H.

4 years ago

Excellent location; very stylish and comfortable interior fit out . No problems at all with the bedrooms and bathrooms...but let down by the services. The heating , for rather cool July weather is challenged; can't think how one would stay warm in March, and the hotter supply could not provide 3 showers, let alone 5, which is the property capacity. TV reception was none existent...someone has pressed too many buttons !
But...despite these things ..we really liked and enjoyed our stay . Signed...building professionals !!!

Ryan

4 years ago

Great apartment

Craig

4 years ago

A great apartment in a fantastic location to explore Whitby. Really well equipped with everything you need to enjoy your stay.

David

5 years ago

Great location in a quiet spot just away from the centre of Whitby (5 mins walk). The flat is great. Very (Email hidden by Airbnb) fortable all round and great little extras throughout. Well equipped kitchen and the living room space was great. Really clean place and would definitely stay again when we are next in Whitby.

岚

5 years ago

Very nice and cosy. High standard furniture and appliance. Convenient location just five minutes to seaside. Except the hot water, not enough for 3 person.

Vanessa

5 years ago

Such a wonderful place to go with your family. wonderfully located and beautifully decorated. It had everything we could think of and the hosts made it so easy. We would so use Courtyard Retreat again. It made for a fabulous holiday.

Peter

5 years ago

This is a really well situated apartment with a very good arrangement for parking. The apartment is very well equipped.

Simon P.

5 years ago

Beautiful accommodation with everything you need. Close to centre, would definitely go back when in Whitby.