Agnieszka

1 week ago

From the start to finish we had no complaints. We stayed with Host & Stay before and had an excellent experience and I expected the same this time - delivered with no disappointment. Bedrooms were spacious and very comfortable beds. Bathrooms clean, good shower, great location, parking available just outside the property, walking distance to the town.

Agnieszka

1 week ago

From the start to finish we had no complaints. We stayed with Host & Stay before and had an excellent experience and I expected the same this time - delivered with no disappointment. Bedrooms were spacious and very comfortable beds. Bathrooms clean, good shower, great location, parking available just outside the property, walking distance to the town.

Peter

1 week ago

Just back from a relaxing stay at the Connell Whitby, a home from home, a very comfortable apartment, everything you could possibly need for your stay is provided, this is my third time visiting the Connell and we will be returning again very soon, close to town and beaches, a fantastic apartment in a wonderful town, parking spot provided on the doorstep, well worth the money, thank you for allowing us to stay in your wonderful apartment

Lynda

1 month ago

Very comfortable, there was nothing more that we needed

Everything met our expectations

Michele

1 month ago

Good location, well equipped flat

The bad drain smell in the ensuite shower room has not been sorted despite all the bad reviews mentioning it. It pervaded the whole flat. I was told that the property maintenance team would investigate it but that never materialised . Obvious that nobody from the letting agency has ever stayed in the flat as there are small but irritating niggles - no litter bins in the bedrooms, no toilet roll holders, only 1 key provided for 4 people etc . The terrible smell is unacceptable in a quality letting.. It's a shame because it could be excellent

David

1 month ago

This is an excellent flat and we have stopped here several times, however on this occasion we had to chase a parking permit and the on suite bathroom needs a deep clean.
The other areas of the flat were very clean.
This would not stop us visiting this flat again and we are looking forward to our next visit.

David

1 month ago

We loved the apartment. Clean, spacious and beautifully furnished.

Paul

2 months ago

Modern clean great location

Property wasn’t ready at 4 o’clock
There was no parking permit
Had to sort it out with the cleaners ourselves

Mia

2 months ago

Property was clean, great location, modern and quiet.

It was a shame small attentions to detail weren’t included such as tea towel and shower gel. There were lots of items available to use that we didn’t require but we assumed these items would be there so we didn’t bring these. Only small in the grand scheme of things but would have been handy to know to bring these for future guests.

Carol

2 months ago

Very clean and had everything required. A real home from home.
Great location and quiet.

No hot water on 1st day, had to reset boiler. Would be nice to have some outdoor seating in the front of the property. No parking in the permit area on arrival, had to pay. Got up early the next day to move car. Name of the house Carlill, would have been usefull in the info pack, so we knew which house we were looking for. The name the Connell makes it confusing

Philip

3 months ago

Everything

Nothing

Phil

3 months ago

Great location in Whitby, lovely views from the property particularly on sunny evenings.
We had a slight hiccup with the parking pass, but this was quickly rectified by Host & Stay customer service.
The apartment was great. The finish inside was to a high standard and we really enjoyed our stay. Would definitely return.

Jane

3 months ago

Great location - lovely apartment, large beds and great view . Well equipped kitchen - large bath towels and heated towel rails in both bathrooms

No parking ticket left. No air-con or fans

Lesley

3 months ago

How spacious , clean and comfortable it was. We loved the position of it and the walk in to Whitby .

There was nothing we didn’t like.

Paul

3 months ago

Lovely flat in a really great location. However, had some issues…
One toilet roll left in the property between two bathrooms and four people, the boiler hadn’t been switched on so we discovered we had no hot water and had to root around the utility cupboard to get it going (not great) and the en suite bathroom smelt musty and awful throughout the stay because of what seemed like a drainage issue.
So overall, I’d happily stay in the apartment again, but a little bit more preparation is clearly needed before guests arrive.

Paulette

4 months ago

The place was very clean and cosy , felt at home very quickly.

bad smell coming from bathrooms, room 5. We tried putting bleach down the drains and toilet to no avail, it's not a sewage smell , my husband seems to think there's a dead bird caught in the extractor, it was horrible every time we opened the bathroom doors, the cleaner must smell it, why wasn't it reported.you can not miss the smell as soon as we walked into the flat , my sister in law would gag.

Brian

5 months ago

We really enjoyed our stay. Excellent location and good value for the money.
Would stay here again in the future.

Prerana

5 months ago

Everything. The property is exactly like what is shown. Super clean and has everything that one will need to have a enjoyable stay.

Can't think of anything.

John

6 months ago

Location , modern, facilities

A duvet cover was ripped at the seam in one room and a stain on the other duvet cover

Gillian

6 months ago

We loved the location and the view on the whole, bit spoiled by number of cars but, cant be helped? Quiet, clean, comfortable. Only drawbacks would have preferred more clean towels as they were wet after couple uses and some milk in fridge would have been nice, but overall excellent. So cosy and comfortable and easy access, brilliant parking!! AND those beds we all thought were super super comfortable, where are the matresses from. The rear view (bedrooms) left something to be desired but heh - the front made up for it. Excellent thank you we would definitely come back. We saw a whole new side of Whitby staying up there.

As above milk on arrival, more towels - few more mugs/cups/glasses, cutlery maybe and couple more tea towels.

Grahame

6 months ago

No meals were included. The location was excellent with good sea views although the surrounding area felt a bit mixed. The apartment had everything we needed for a 3 night stay. Furnishings and fittings on the whole were of a good standard and quality

There was nothing to dislike but the mattress protector was missing on the bed in the second bedroom and there was a shortage of tumblers although plenty of other glasses. We found the 13.5 tog quilts far too warm even though it was a cold weekend. Some spare lighter weight quilts of 4.5 tog or even 9 tog would have made our stay perfect and resulted in a score of 10…!

Kate

7 months ago

Beautiful location and lovely apartment

Julie

7 months ago

very modern and comfortable with beautiful furnishings.

Nothing

Ro

7 months ago

Great location for the town and beach. Very clean, comfortable and well equipped apartment. The beds were super comfy, and everything was provided for a great stay.

The communication between Booking.com and Host and Stay was not very efficient. We didn't receive several vital notifications about arrival, and about a problem that arose whilst staying there.
Instructions re the property eg how things worked, where to put recycling and rubbish, were very scant.

Amy

7 months ago

Fabulous apartment located on the quieter side of the town. The view of the sea is stunning and local shops and cafes are only a short walk away.

Kerry

7 months ago

Very modern, spacious and comfortable. Immaculate and very relaxing, excellent amenities and short walk from town.

No complaints about property

Laura

8 months ago

Me and my family came to stay for a long weekend and had a wonderful time at this apartment. It was warm, cosy and clean and matches the photos you see. The location is beautiful with a very nice and easy walk into the centre of Whitby. The hosts were very responsive and helped us secure parking permits (which are only available November-March) which we were very grateful for. I would 100% recommend and would stay again!

Ellen

8 months ago

Fabulous stay at The Connell.
High spec beautiful apartment with stunning sea front views. Location great, a few minutes from the Whale Bones feature.
.Easy to find the premises, there are parking permits inside the property which meant we could park right outside which was great.
Really comfy beds, lovely bedding & towels. Had a fab nights sleep, the temperature was perfect in the bedroom.
Had everything we needed in the apartment for our stay.
The host Charlie was extremely helpful with excellent communication.
All round, a top class place to stay & we definitely want to book again in the near future.
Thank you for a hassle free, luxury break. Wonderful!!

Amie

8 months ago

The bluetooth mirror in the bathrooms were a great touch! Gorgeous apartment in a great location! The apartment was so clean!

Check in time was a little late, we arrived around 2pm and went straight into Whitby as we couldn't check in, however as there was no reception it meant we didn't have to rush back to check in we just used the lock box.

Peter

8 months ago

just back from our second stay at the connell, a very nice place to stay, everything you would need and more, we will definetly be returning very soon, just love Whitby and the surrounding resorts, it is a magical place, can't wait till we return.

Mark

8 months ago

Flat was just as described. Situation was very accessible. Found some great restaurants, and lots of historical sights.

Gareth

8 months ago

Lovely place. Modern comfortable flat. Really homely . The best place I’ve stayed at in Whitby.
The only issue for me was. No welcome pack. Left one dishwasher tab for 4 days and not even a tea towel . Really poor for a luxury place like this. Having said that I would happily go again. Such a nice location.

Duncan

9 months ago

A great apartment in a perfect location to explore Whitby and the surrounding area.

Andrew

9 months ago

Perfect location. Very clean and modern. Comfortable. Difficult to find any drawbacks. Hassle free enjoyable stay in the heart of Whitby. Just a few doors down from where Bram Stoker put pen to paper.

All good.

Peter

11 months ago

just returned from a very relaxing break at the connell Whitby, everything you need provided, very spacious apartment, lift to help with luggage, we will be returning again very soon, one of the if not the best apartment I have stayed in, thank you for an amazing stay.

Barry

11 months ago

The stay was execellent and the apartment was well situated for the town and great sea views , we will be returning .

I can’t think of anything

Lisa

11 months ago

Well appointed location and great apartment.

Angela

1 year ago

I brought a young lady with mental health issues as a working holiday. She loved everything about it.

I wasn't happy that the parking scratch card only covered 4 day's I was almost given a parking fine...an elderly gentleman neighbour put a card on my car which surficed my not being given a fine. Our stay was for 5 nights the scratch card should have accommodated for that.

Taskina

1 year ago

Really lovely, wonderfully large apartments near the beach at the heart of Whitby. There was a lift to all floors, beds were wonderful, shower was powerful, blue tooth mirrors were a treat, kitchen was really pleasant and well stocked, including a coffee maker, and lounge facilities all which were spotless and very comfortable.

No complaints apart from the musky smell in the en-suite bathroom. The fan switches were placed too far up for shorter people to use so fans probably weren’t being used adequately to eliminate moisture.

Nicala

1 year ago

Lovely apartment in a perfect location in Whitby

Kasperczak

1 year ago

The apartment was great. Really nice location. Good communication from the staff and clear guidelines regarding the stay. Very pleased with it. Would highly recommend. We will definitely be booking again in the future. Thank you.

Nill

Morag

1 year ago

Second time staying at The Connell. Great flat in a great location only problem is the smell from the en-suite. Didn’t put me off coming back but a shame that it is still there, especially in such a lovely flat.

Anonymous

1 year ago

Convenient location. Parking great very
Clean. V comfortable beds and pillows. Well equipped kitchen.

Some drain smells in the en-suite. Could do with sorting that.

Ashley

1 year ago

Check in too late and check out too early

Gail

1 year ago

The flat was excellent ,very clean ,very modern in a good location.

the late check in 4.00 o clock,and the parking permet can not be obtained till you enter the property,so have to find additional parking .

Donna

1 year ago

Clean and tidy. Location was excellent. Absolutely lovely apartment.

Nothing

Jennifer

1 year ago

Modern facilities even down to the Nespresso machine. very clean, comfortable beds. Excellent location and sea view. Lift was handy for luggage.

Dreadful smell of drains from en-suite bathroom. We had to leave the bathroom light on 24/7 to activate the extractor fan. Even that did not totally eliminate bad smell. Flat opposite also had the same problem.
The other bathroom was fine but the bath water on there was not hot enough.

Sally

1 year ago

Really enjoyed our stay. The flat was comfortable and was in an amazing location. The views were exceptional.

Priti

1 year ago

Location of the property
Beautiful views
Modern comfortable apartment

There was a bad smell in the en suite throughout our2 night stay.
Body wash & shampoo provided were not enough for a 2 night stay

Shaun

1 year ago

Great location & sea view, & well furnished reasonably sizeable, comfortable apartment, pretty new, with good appliances.

Host & Stay were awful to deal with - extra information & payments needed after booking (which i'd never had before with Booking.com).
En suite bathroom smelt awful.
the duvet cover on one bed had a huge rip in it - on the insider, so not noticeable until we went to bed (although was promptly replaced the next next).

Dolen

1 year ago

The decor and view were fabulous. Very well finished

The smell in the ensuite

Hannah

1 year ago

Very clean and tidy.

Michael

1 year ago

Had everything we needed, well maintained and a great location.

.

Sandra

1 year ago

Cleanliness of apartment, decor, facilities, parking permit, location on seafront

Far too many emails from Host and Stay throughout the process - really annoying

Helen

1 year ago

Lovely apartment for a family of 4 and would be perfect for 2 couples. Well equipped, lovely beds, nice bathrooms and great views. Location was great and only a short walk into town :)

Jacqueline

1 year ago

The apartment was as stated in on the website. It was very clean and the location was excellent. Host and Stay were excellent. Whenever we had a query or an issue it was dealt with quickly and effectively, for example we asked for the bed in bedroom 2 to be split but upon arrival it wasn't. I emailed Host and Stay on the day of arrival and they came on the morning of the following day to rectify the issue. I would not hesitate in using Host and Stay again.

Although the little issues did not spoil our stay I think they still need to be pointed out. In a recent review I noted that a spotlight in the on-suite bathroom was not working, it was still out during our stay. Spare bedding (duvets) were stored in the wardrobe which reduced our storage space. The last issue, which has been raised many times previously, is the smell in the on-suite bathroom. As we had read about this in previous reviews we were prepared, so used a scented candle during our stay which helped massively. I think this problem maybe something which is out of the control of Host and Stay but I think it should be mentioned when booking.

Ian

1 year ago

Lovely appartment. Everything catered for..
Lovely location. With stunning views over the bay. Managed to park car ,right outside property for free. with the use of permit. Everything provided in appartment. You don't need to take anything.

Smell coming from ensuite bathroom.

Peter

1 year ago

Comfortable, reasonable size rooms, great location.

Sofas were a bit uncomfortable.

David

1 year ago

lovely period building, very nicely renovated, wonderful view etc

the master bedroom smelled of damp

Carole

1 year ago

lovely property in excellent location

smell of sewage in en-suite and light out in en-suite

Bunny

1 year ago

Superb location and beautiful flat amazing for my mum who is older so lift appreciated and parking zone card.

Chambers

1 year ago

Beautiful property. Spotless. Great views. Property is ideal for anyone with mobility problems as lift available.

Lou & Dave

1 year ago

The place was spacious for 4 adults. Clean and tidy. The building has a lift which is a treat after all that walking. Close enough to the town and great views of the sea. Parking was a plus too. I did have to raise a couple of points to the host but they communicated back quickly and got it sorted.

Mary

1 year ago

It was clean and spacious with all amenities, good view of the sea also.

There was a smell in the Ensuite which was foul, needs something looking at in there.

Richard

1 year ago

very modern with good facilities

Alan

1 year ago

Lovely location with beautiful view. Map link gives a location some 80 metres further up the road, and “Avalon Hotel” name is misleading.

Alison

1 year ago

A light bulb out in the en-suite. A sewerage smell in the en-suite

Chistopher James

1 year ago

I’ve given a 1 star as I can’t give 0.
The apparment stunk of raw sewage coming from the en-suite shower!
Host and stay couldn’t have cared less, terrible communication form host and stay. Now 2 weeks on and still not satisfied with Host amd Saty response! Just not good enough.

Dave

1 year ago

A very good flat which is well equipped. We would return to this apartment.

There was no soap dish in the shower.. There was also a slight drain smell in both bathrooms.
There was a light not working in the on suite bathroom.. everything else was good.

Chloe

1 year ago

Great stay, really lovely 😊

Juliette

1 year ago

The fact that there is a lift.
Parking is easy and so convenient.
The location is spectacular.
Contemporary, spotless furniture and decor.
A modern, effective heating system

A drier would be a good idea. So would a clothes rack.
There is a washer but nowhere to dry your clothes and nowhere to hang clothes that you need to dry naturally.
The fact that there is a desperate need for accommodation of this standard available in Whitby.

Jackie

1 year ago

A beautiful Apartment with a lovely view and a brilliant location. The parking permit was an essential and greatly appreciated.

Info in the blue folder about some aspects of the flat would have been helpful eg bins, recycling and how to access increased hot water requirement. However, we had a wonderful stay and were very impressed with our accommodation.

Chantel

1 year ago

Really lovely, modern and clean apartment in a brilliant location.

Terrible drain smell from en-suite which you can smell throughout the apartment, this was such a pity because everything else was great.

Carolina

1 year ago

The sewage smell coming from the en-suite bathroom was horrible. The whole flat was smelly, very unpleasant. Other reviewers said the same but I expected the issue would have been fixed after a few complaints but that was not the case.

Daniel

1 year ago

location was great and had a really comfortable lounge area

Firm bed, smell from drains in en suite and inability to turn off heated towel rails which made the bathrooms really hot.

David

1 year ago

This was our second visit to this accommodation.
Excellent property very clean and close to the local amenities.
Would definitely visit again in the future.

Angela

1 year ago

The apartment was finished to a high standard very clean well equipped quiet location

The heating was on timers and set temperature so some of the day the apartment was cold.
Also the en suite drains were smelling awful we could not use it. We informed the company running the apartment on the first day and no one can to sort it.
Also far to many emails with repeated info and ordering us to leave on time or we would extra charges. Also not being able to go into the apartment until 16.00 and having to leave by 10.00 we lost a day off our stay. Most other places we stay at its in from 14.00 and leave by 12.00.

Matthew

1 year ago

A loverly clean and well located apartment. Will definitely be booking again.

Amy

1 year ago

Great apartment with a gorgeous view over the sea. The accommodation was clean, tidy and comfortable. Would highly recommend.

Mark

1 year ago

Excellent accommodation.
Very good location. Beautiful sea views.
Fantastic.

Angela

1 year ago

fabulous place, immaculately clear with a fabulous location.

Colin

1 year ago

Great location with a sea view and easy access to the town and coastal walks. The apartment was modern, clean and comfortable.

We were disappointed with a lack of basic essentials including a shortage of toilet rolls and bin bags, no dishwasher tablets and no cafeteria to make coffee. During our stay an unpleasant drain smell also emerged from the en suite shower.

Nicola

1 year ago

We actually managed to get into the apartment a bit earlier, so that was helpful, keys were in key box. Apartment was very nice, newly furnished, luxurious with comfy huge beds, all very quiet and relaxing, sea view amazing. Short walk to sea front or down to the harbour. Would definitely stay here again.

We were given a 2 days scratch card for parking but we stayed for 3 days, it would have been nice not to have to move the car somewhere else for the last 3rd night.

A few more glasses would be helpful, we had to keep washing them and reuse.

Colin

1 year ago

Fabulous place great location soured a bit with the 😳😳£60 cleaning fee in a 2 bed flat for a few nights.
The £25 insurance fee for a waiver imposed by Host & Stay after booking or you ain't getting check in details
The non attendance of a maintenance man to sort out the stuck bath plug or the dead remote battery's.
The freezing atmosphere with all heaters turned off on the 16.00 (half day gone) earliest check in

Charlotte

1 year ago

What an amazing place! Perfect location. Clean, homely feel. Had everything we needed for our stay. Access for the key at check in was really easy and simple. The whole apartment has been finished to a high standard. The sea view was a spectacular bonus. Would definitely recommend.

April

1 year ago

Really nice accommodation with beautiful views and modern amenities. Just a shame some of our towels were dirty and no hand wash in the bathrooms. Apart from that I would deffo recommend.

Matthew

1 year ago

Great stay. 100% would return.

Darren

1 year ago

Great apartment and a very good location!

Melissa

1 year ago

Lovely apartment in a great location. The apartment was spotlessly clean and really comfortable, the Christmas tree and subtle decorations were a nice festive touch. It’s location was perfect for exploring everything Whitby had to offer and the parking scratch card was an added bonus, meaning we could park directly outside. Would definitely choose to stay again if visiting Whitby.

David

1 year ago

Lovely flat with views of the sea on the crescent on the West Cliff. Nice and quiet with big rooms. Comfy beds and well stocked kitchen area. Great access to main area of Whitby. Perfect for a weekend getaway!

Neil

2 years ago

Great property furnished to a high standard. No problems and would stay again.

Matt

2 years ago

Lovely place, great location.

Karen

2 years ago

The location was perfect with fantastic views. Spotless apartment with quality fittings. Super comfy beds. Great shower with Bluetooth speaker mirrors! Great communication from hosts and very easy to access keys. Car park only a few yards away at £9 for 24hrs.

The Wifi was slow but only really affected our young son with his tablet.

Michael

2 years ago

location, and everything that you want from home in the apartment

cushions on the sofa, they were feathered and the spine of the feather would protrude out of the cushion and constantly prick you, very uncomfortable

John

2 years ago

Perfect location for us , beautiful sea view ,
in a lovely building , quiet area .
The apartment is stylish and comfortable

The Venetian blind was damaged in the bedroom when we arrived , so I reported it as it requests you to report anything that isn’t right

Steven

2 years ago

view from the property

bed configuration not as I booked only 1toilet roll per bathroom

David

2 years ago

Excellent break superb property.
It is in a great location close to the town centre and also the beach.
Plenty of parking outside the property
Will be definitely booking again

Robert

2 years ago

Beautiful stay. Fab beds. Wi-Fi could be better

Michael

2 years ago

Great location

Louise

2 years ago

Very modern Apartment. Spotless. Loved the ensuite bathroom. Ideal for my teenage son. Excellent Location and beautiful view. Great having the little balcony to sit out.

Linda

2 years ago

The internet was VERY SLOW.

Anthony

2 years ago

very modern clean ideal position

i didn’t dislike anything
t

Graham

2 years ago

Brilliant location and really nicely finished. Very modern finish but old building so sound proofing is 👌

Johan

2 years ago

Excellent location. Very stylish and comfortable and the lift was a big bonus. Fantastic view and so nice that you can step out on the balcony. Highly recommended.

The fact that there is not an allocated parking and that we had to pay for long stay parking. Even though there was a parking disc to use for two days of our stay, there was never any parking available and we had to use the long stay parking. It did help that this parking lot is quite close to the apartment.

Denise

2 years ago

The apartment is in a great position looking out to sea and is within walking distance of the beach, and other attractions.
It is very comfortable and we enjoyed our stay with our 2 grandchildren.

Katherine

2 years ago

Fabulous location, beautiful flat. Clean and comfortable. Hosts responded to emails promptly. Well equipped, didn't skint on the basics like toilet rolls. Even left milk in fridge. All excellent.

The admin prior to arriving was a bit faffy (having to do photo verification etc with Host & Stay). We got wrong information about car parking - told there was no scratch card available, so we paid £9 for 24 hours parking at public car park. When we got inside, found scratch cards waiting. Good to have them, but would have been nice to know before coming!

A few tiny things in the flat - sash window quite hard to close, shelf missing in fridge. Nothing significant - it's a lovely place!

Romy

2 years ago

Die Lage mit direktem Blick auf das Meer (Nordsee) war toll. Das Apartment war direkt im Zentrum von Whitby, sodass man alles fussläufig sehr gut erreichen konnte. Das Apartment war modern und ansprechend eingerichtet, und die Betten super bequem. Das Apartment war sehr geräumig, mit 2 Schlafzimmer und 2 modernen und sauberen Bädern. Die Schlafzimmer sind ruhig zur Gasse hin gelegen. Die moderne und nagelneu eingerichtete Wohnung war sehr komfortabel.

Der Duschabfluss im Bad verströmte einen unangenehmen Geruch, das kann man aber sicher reparieren. Parken war nur mit einem Parkschein möglich. Dieser wird vom Gastgeber gestellt. Leider war unserer aber nur für 2 Tage (inklusive 2 Übernachtungen) gültig, wir hatten aber das Apartment für 4 Tage (3 Übernachtungen) gebucht. So mussten wir am vorletzten Tag noch einen alternativen Parkplatz in der Nähe suchen, der uns dann leider auch noch extra gekostet hat (10 Pfund).

Nutthika

2 years ago

The room is exceptional with all brand new furnishings.

Jacqueline

2 years ago

Fabulous property

Rajesh

2 years ago

A fantastic view from the property and could not fault the decor. Every thing was excellent and in working order. The bed was comfortable and I would highly recommend this property to stay as it is close to the beach and town.

Michaeltbates

2 years ago

Everything, it was outstanding.

Nothing

Lee

2 years ago

Superb apartment. Very spacious, brand new and modern in a superb location.
The views over the sea are an added bonus. We traveled with another couple and found there was plenty of room - and we had our own bathrooms.
We love Whitby and visit regularly. Best accomodation we've stayed in.

There was no ironing board, adding one would be very helpful for guests

10am check out we found quite early. 11am would be better.

Elmarie

2 years ago

Clear instruction

Bowerman

2 years ago

Brilliant location overlooking the sea. Modern decor, tastefully furnished. Huge beds. Great view from lounge. Parking nearby. Less than 15 minute walk into town.

Nothing

Marcia P., Wakefield West Yorkshire

2 years ago

High Spec apartment that was spacious and very clean. Showers powerful and hot. Beds very comfortable. The apart is front line on the crescent with lovely sea views and great for people watching. In a lovely quiet part of whitby.
Couple of tiny issues fire alarm was activated and we evacuated building not sure of procedure for this.