Leslie

1 week ago

Great location and very comfy. Well very kept and modern facilities. Nice touch to provide basic refreshments. Excellent comms by host throughout - makes a huge difference. Parking permit also really helps save money.

Not a big deal but floors, stairs and beds very creaky! Property also can only be accessed by steps so something to be aware of (very common in Whitby). Take your own washing machine tablets as none provided.

Stephanie Diane

1 month ago

A lovely stay in a clean and well presented setting that had everything we needed. I struggled a little with the mattress, this could do with an update, and a black out blind in the bedroom would be much appreciated as there is an orange street light that illuminates the room. Other than that, a great place.

Tracey

1 month ago

Excellent location , cottage is perfect with great outside space.

Kirsty

2 months ago

Richemont cottage was an excellent base for our stay in Whitby as a family of three, with a small child. The location is great, perfect for exploring the town and being able to walk to local amenities as well as attractions. Parking was also fine, there’s a small car park on cliff street which can be used for unpacking and packing, and then the parking permit was very handy for the rest of the week in the other car park.
The cottage itself was clean and tidy, and we found it comfortable.

Janice

3 months ago

Terrible will never use Host and Stay again dirty horrid place liked nothing !!!

Dirty horrible company host and stay

Oliver

3 months ago

The house was fine, clean and tidy and very good for local access. However there was a noticeable smell of dog in the house that put us off a bit. There had been a new carpet downstairs to try and combat this but the couches still smelled strongly.
The parking (although great to have) was a good 10 minute walk from the house which isn’t ideal with suitcases etc.

Niamh

3 months ago

A lovely place to stay, that fit 4 adults fairly easily. Host & Stay were fab at resolving a small issue that came up during our stay within the day. It could have been slightly cleaner on arrival but not anything to put you off from booking

Adrian

3 months ago

Great central location only 2 minutes walk from the harbour and walkable to all of the attractions in Whitby.
Clean and tidy accommodation. The accommodation is tucked away so nice and quiet despite its central location. Found it a little challenging to find in the first place with it being tucked away and you have to walk about 20 metres to get to the accommodation from the nearest road. There is no street parking close by however a parking permit is provided for a public car park in Whitby.

Amy

3 months ago

We loved how central the location was and the garden was amazing for us having a dog.
Having a bath was great.
Kitchen is well equipped and beds were very comfy.
Tea, coffee & Milk supplied for arrival.

On arrival (and even as dog people) the smell of dog was really unbearable - we went out and got febreeze and plug ins but I really think the carpet in the front room is a bad idea and pretty sure this was source of the smell.
Cobwebs round the windows - does need a good deep clean in my opinion.

Alex

4 months ago

lovely little cottage by the bay. We would walk to the peir of an evening to watch the dolphins and it was only 5 minutes away. You'll be staying in the heart of the bay town so there's lots to do and see no matter what you're after. There's a bit of a loud pub at the end of the alley but it's far enough away from the house that you don't really hear it amd its dead quiet after nightfall.
There's a parking pass in the house, which is amazing, all roadside parking requires this and there's a road just after the top of the alley you can park on.

Alice

4 months ago

A lovely place to stay in the heart of Whitby. Parking was fine but about 10 minutes from the Airbnb. Dropped off bags initially and then went to park. Besides that a really easy place to stay and explore the area

Ian

4 months ago

Excellent location in the centre of the town

Too many steps car park too far away

Ian

5 months ago

Lovely location, so quiet yet only 1min walk to Whitby Harbour. Lovely outdoor space for our dog also.

TV occasionally had signal issues

Guy

7 months ago

Property clean and comfortable, information regards the property were excellent

Only slight grumble would be the faint dog odour

Matthew

7 months ago

All worked well good location, well appointed, everything was in place leaving us to enjoy our time without having to worry about anything or spend time searching

Jonny

7 months ago

The house is ideal for a young/small family looking to explore Whitby. It has all the basics plus a few nice touches, and is comfortable and pleasant. The location is absolutely unbelievable if you only want to be in the Whitby area, not sure how that works for people looking to explore Yorkshire as we didn’t look to do that ourselves.

No criticisms.

Conor

8 months ago

Excellent cottage to stay in whilst in Whitby, a stones throw away from everything. The cottage itself is in really good condition, and lovely quiet side-street location. Parking permit provided which is a bonus as well

Caroline

8 months ago

Brilliant location, great having a back garden for the dog & host very responsive if needing help with anything.

Nothing to dislike, just a bit small for us & the dog but still had an enjoyable stay & would highly recommend.

Kirsty

9 months ago

We’ve stayed here twice now and both times have been lovely. The digital information pack provided has all the information you need. I recommend unloading your car at the bottom of the stairs, there’s a loading bay in front of a row of shops- one is Whitby Wildlife Sanctuary Charity Shop (in case you need to put it into sat nav)
The door sometimes needs a little jimmy to get it to open, a few times we had the absolute fear that we were locked out. The back garden is rare for a cottage so close to the main front and it is perfectly enclosed for any pooches or for sitting outside. The living space room hasn’t got the most comfortable of sofas and you feel as though anyone walking past the property is in the cottage with you thanks to the single glazed windows- but that’s an excuse for you to get out and see more of Whitby, sit outside, or relax in the comfy bedrooms. The kitchen is well equipped, two dishwasher tablets provided. Highly recommend the property

Lindsey

10 months ago

Great location, lovely cosy little cottage in the perfect location with the added bonus of a garden

No wardrobes in the second bedroom and beds were a little hard

Joanne

1 year ago

All of it

Nothing

Craig

1 year ago

Easy access

Nothing

Tim

1 year ago

The property was just as described the small beautifully kept garden was a real bonus and the cottage was in a perfect location

There was nothing I didn’t like

Christine

1 year ago

The location was really good. Within walking distance of amenities, the cottage was comfortable and really well fitted out.

It was a bit steep to get to. Also, there is no private parking. Not being able to get in while 4 and be out by 10

Sharon

1 year ago

It had Everything you needed really home from home Perfect location lovely little garden

Seagulls squawking all night but it is Whitby afterall

Bernie

1 year ago

The shower. Well presented comfortable bed

No wardrobe nor drawers in the second bedroom, unsuitable for 3 adults
Having to pay £250 on top of the cost as a bond Only getting the money returned after we leave to return to Australia and charging £10 fee for the privilege.
20 emails from Host and stay for the £250 bond could be considered as harassment
I would never stay at another Host and Stay property. I thought I was booking on Booking.com

Margaret

1 year ago

The property was comfortable very clean everything you could possibly need was at hand cannot fault anything

We had a job finding it but no big problem

Joe

1 year ago

great place and whitby is a wonderful town. the bed was very hard and not as soft as I would have liked

Julie

2 years ago

Gorgeous little house in a great central location, yet quiet yard. Very warm and cosy and perfect for our family (2 adult & 2 kids (8&12)).
Problem at check-in was annoying but fixed as quickly as possible with suitable compensation provided.

Paul

2 years ago

Everything was available upon arrival with the exception of the parking permit. A replacement arrived promptly. Whitby is one of our favourite coastal towns however it has very steep access to all areas. Access to cottage is via a steep restricted incline. There is a nearby lane that a car can travel but not park. The cottage location is therefore not suitable to anyone with walking disabilities or restricted to a wheelchair. The cottage is small but no problem for two adults and two children. Small garden to the rear. All you need for cooking should you wish to however the microwave did not function. The walk to the allocated car park is a steep climb so you do need to be fit. None of this is a complaint in any way. It`s just something that needs pointing out to potential customers. Whitby has a very well established holiday infrastructure. Beach is only 10 minutes walk from cottage. Town centre is the same. Railway station 15 mins walk. From point of booking to date of travel we were kept informed by client management. Texts to check all was well during stay also. All in all a very good experience

No parking permit when we arrived. Microwave did not function.

Jess

2 years ago

Lovely little cottage, very cosy and had everything we needed. Location was perfect, right in the centre of Whitby.

Nikki

2 years ago

Very happy with our stay. Lovely, quaint cottage. It is really small but that's the nature of where it is. We managed with 2 adults 2 kids and a border collie. Location is perfect. Really clean and well presented. Not much wardrobe space. Lots of extras such as iron, towels, hairdryer, maiden etc

Avril

2 years ago

good facilities, clean and tidy

Parking not near the property so loading and unloading your luggage was difficult. would be very difficult for anyone with disability. garden a little untidy and very overlooked by other properties

Joao

2 years ago

Great location, cute cottage and considering that it is dog friendly the place was clean and without any dog smells. All the main attractions were within a short walk from the cottage.

Missing car parking badge upon arrival. Parking was refunded, but it took a little while until we finally got a hold of the person we spoke to at the time. Everyone else we spoke to from the team were unaware of the incident and were questioning the refund.

David

2 years ago

the cottage was nicely decorated & furnished

the dishwasher was left full of dirty pots & cutlery, no wash tablets for dishwasher, so had to take out cups and wash them
so we could make drink not acceptable, fridge not been cleaned crumbs on shelves, toilet seat broken,no parking permit
left for us , mattress in main bedroom very uncomfortable, garden needed attention grass mot been cut for weeks, table
and chairs very dirty. back door to cottage had been left unlocked, we think that it should made clear that access is up a
steep slope and steps not ideal for less mobile people.

Paul

2 years ago

Nice little cottage, fine for a family with small children who all get on well. Note that the cottage is accessed via narrow cobbled steps.

Anonymous

2 years ago

The property was in an excellent location. It was very comfortable and equipped to a high standard

Ruth

2 years ago

This house is in a fantastic location for exploring Whitby and we enjoyed the walk to the car park when we needed to use the car. However we were 2 adults with a 12 & 14 year old, if we had brought our dog, which we had planned on doing, the house would have been too small for all of us, its really perfect for a two adults and one dog. Facilities were good and lovely shower and well equipped kitchen.

Daniel

2 years ago

Everywhere was nice and clean. Only a 30 second walk to get to the centre. Lovely little cottage. Would definitely stop again!

The double bed was quite uncomfortable. Mattress was very hard. But that’s the only bad thing I can say!

Andreea

2 years ago

Really decent accommodation. Good location and excellent communication. The only thing was the fact that we were asked to clean even though not only did we pay a cleaning fee but also check-out at 10:00 am so the cleaning team could arrive. So was a bit surprised that I was asked to clean. I was not planning to leave the place in a disaster, but still... to be asked to clean. Also the parking si a bit far if you wanna carry luggage's. The downstairs rom was a a bit smaller than I expected. But the garden was excellent for our dog, and the place was warm and tidy.

Sean

2 years ago

Great cottage, central location, and well presented. Lovely stay

Isla

3 years ago

Lovely, clean, well-located and well-equipped stay. Great easy check-in and welcome guide. Ideal for our first weekend away with our dog with a securely enclosed garden. Only problem was the lock on the front door being very difficult to unlock.

Neil

3 years ago

Great house in a super location. Everything you need for a comforatable stay. Thanks very much

Emma

3 years ago

This is a great central location, away from the hustle and bustle so ideal for a couple or a family with children. Had an issue with maintenance but contacted the host and it was sorted the same day. A lovely place to stay!

Molly

3 years ago

Perfect location for a stay in Whitby, very close to the beach and great pubs/restaurants!!

Samantha

3 years ago

Great little cottage . Everything we needed . Lovely decor . The garden was amazing , especially with a dog. Great location and comfy bed . 5 stars

Andrew

3 years ago

Fantastic cottage in a great location!

Polly

3 years ago

Lovely stay in Whitby.
Very central localtion.

Philippa

3 years ago

What a lovely little gem in a fantastic location tucked away just off the hustle and bustle but so peaceful. Beautiful decor and clean throughout. Ideal for our short break in Whitby.

Sheila

3 years ago

We had a lovely stay herei it is centrally located and everything is within walking distance but a word of caution like other guests have mentioned access is via a steep passageway with stairs and the car park is a good 10 minute walk away . You can’t get the car permit until you can access the property which is 3pm so we paid £5 to park until we could move the car so a bit of planning needed .
The second bedroom is small
The cottage is spotlessly clean

Eleanor

3 years ago

Excellent in all respects. Spotlessly clean, tastefully decorated and furnished plus an excellent location in the centre of Whitby. The sunny garden was a real bonus!

Mary

3 years ago

As the description says, small and cosy, good for a family but would have felt a bit of squeeze for 4 adults. (There was just the two of us. The cottage is very clean and comfortable, and I appreciated that there was plenty of crockery and cutlery, not one of places that just gives you 4 of everything. Good wifi signal.
The location is great, right in the centre near the seafront and about 200m from the Magpie Cafe. It was very quiet despite being right in the centre, but it’s not clear from the details that it’s up (and down) several flights of stone steps with cobbles in between. There’s a loading area just after the entrance to alley so it wasn’t too difficult unloading our stuff. I’d book it again for just the two of us.

Kate

3 years ago

Really clean and comfortable cottage right in the heart of Whitby just a few min walk to everything. It has a small garden that catches the sun for most of day so you can enjoy breakfast outside with a view of the Abbey (just :)). The only downside is that access is via a narrow path with steep stairs but it wasn't a major problem for us. We'd happily stay again.