Sarah

2 weeks ago

Property itself is lovely, it was clean and tidy with a lovely view of the harbour.

The house is over several levels which is quirky at first but then gets a bit annoying after a few days, especially when there are then more steps to reach town. Especially for the elderly member of the group. We were without heating for most of our stay because the Hive thermostat disconnected from the boiler and it was ages before British Gas came out to sort it out. Meanwhile I had to send several messages and take several phone calls when I was trying to relax on holiday. I do understand sometimes things go wrong but it is annoying when you’re on holiday all the same. We couldn’t get the towels dry which was a pain, and especially when we only had 2 hand towels between 9 people. The house could have done with a few more niceties being left for us, ie dishwasher tablets, handwash, shower gel (there was only shampoo).

Simon

3 weeks ago

Super large house with loads of space, brilliant views of the harbour from the balcony & garden 🪴

Terrace area completely covered with large stone chippings which I guess is cheap & easy to maintain . . .

Karen

3 weeks ago

Location was great, easy to get in/out of town, shortcuts etc. NB: lots of steps! Property is good, pretty & spacious; bedrooms/bathrooms spaced out for privacy. Fab views.
We did encounter problems on arrival – no heating or hot water and an intense damp smell downstairs. We contacted ‘Host & Stay’ and received no real support/solutions. We worked out (no manual) that we needed new batteries for the thermostat and had to buy these ourselves. We also bought cleaning products to try to help the smell. It did not work. We continued to contact ‘Host and Stay’, but got no help, beyond an apology and request for patience. Back home, we submitted a complaint and chased for a response. After 9 business days (16 days since issue first raised) we've had a call to discuss.
Prior to arrival, we also had confusion over the additional external waiver, which I had to repeatedly chase to resolve.
It is a shame that such a positive property and great location was blighted by these issues.

Carol

1 month ago

Thoroughly enjoyed our stay . Spotlessly clean throughout the property. Amazing view.
Not recommend for anyone with mobility problems due to stairs.
Easy to get into town on foot .
No complaints at all.
Thank you hosts

Lawrence

1 month ago

Location
Cleanliness
Views
Parking
Spacious
Comfortable

Platts

2 months ago

The location and the space in the house was fabulous

That for the amount paid and especially the additional cleaning charge the fact that it was superficially clean but that for example the skirting board were dusty and lamp shades were thick with dust, and grouting in the bathroom needed bleaching.
Also for the price we would have expected a welcome pack as have had in other properties for less money.

George

2 months ago

Great house in a prime location, parking for two cars.

Some minor maintenance needed, bulbs need renewing in the kitchen area and cooker hood.

Barbara

2 months ago

Nice and spacious, beds were comfortable, lovely views, nice quiet position, well equipped, short walk to shops.

Not ideal for anyone with mobility problems for getting down misshaped concrete steps to the riverside. Tv in the lounge could do with replacing as it was giving off a lot of reflection.

Matt

3 months ago

Harbour View House is in a scruffy location but easy walking distance of the attractions of Whitby, with excellent views as the name suggests. The layout worked well for our multi-generational party, allowing everyone their privacy and communal space as needed. The last minute insurance fee request was disappointing and this should be made clear up front. Despite the noticeable smell of pets throughout the property our party were satisfied with their rooms, aside from ourselves in the lower level. As others have noted significant maintenance is well overdue with mould clearly visible throughout the bathroom with an accompanyng strong nauseating odour. The vinyl floor is also heavily stained and uneven as a result of this issue. Communication with the host regarding the washer location was slow and inaccurate but otherwise good leading up to our stay. Once investment in the remedial work has been undertaken this property will be excellent.

Volker

3 months ago

Total super Ausblick für den Abend Wein.. mit 2 Parkplätzen.Platz auch für 6-8 Personen bzw Kinder dabei reichlich - ganz oben und ganz unten.

Es hat 2 Tage gedauert bis wir uns daran gewöhnt haben, das die Garage über dem Wohnzimmer ist. In den Hang gebaut halt…
aber wirklich kein Makel.

Jo

3 months ago

Whitby is a lovely place to visit, the house is in a great location to explore all of the sites and has fantastic views across the harbour. We enjoyed our stay.

Pamela

3 months ago

It's a lovely property in a great location. Will definitely go back again.

Cheryl

3 months ago

The property was spotlessly clean and ready for us on arrival so we were able to check in earlier which was very much appreciated. We brought our own things like tea, coffee, milk etc but there was a good range of these at the property which is a great touch. There was a good coffee machine and a stock of coffee pods available which is brilliant.

The location is brilliant, 5 minute walk to the centre and right near the trail to the Abbey.

The view is great and every room was of a good quality. The garage is brilliant as we had two cars so we were able to keep cars off the road by using the garage.

Would highly recommend ☺️

Not a thing, couldn’t fault it 🙌🏻

Marc

3 months ago

Great spot over looking the harbour and there was plenty of room for the family

David

4 months ago

Spacious and great location

Needed a good clean, hairs in bathroom, kitchen greasy cobwebs on lights. Disappointed considering the price.

Carolyn

4 months ago

Just such a lovely place, house is fantastic, lots of room for us all to spread out - it was very clean - Ideal location, close to everything. We had a largely wet week in Whitby but with that fantastic view from the house we still loved it. The hosts are so professional - keeping in contact if you need them. Very handy having 2 car parking spaces.
We will definitely go back there again.

Susan

4 months ago

House in ideal location with lovely views from balcony over the river and Whitby. Parking for 2 cars a bonus in Whitby. House short walk from the town and its many restaurants and attractions.
Great for a family holiday.

Gioia

4 months ago

Our trip included several different Airbnb stays throughout Yorkshire, this was by far the loveliest home! From every room, we had a stunning view, and as we were traveling in a group, we really enjoyed sitting on the balcony and sitting together in the spacious living room.
We found everything easily and loved the location, which was a short walk into town and close to everything. There was plenty of communication and that was helpful.
The one thing that was unexpected was the requirement that I had to follow a link and use my credit card to put down a further deposit before getting any check-in information. I’m also an Airbnb host and putting down a deposit is nothing out of the ordinary, but I found it extraordinary to have to go to another website and pull out my credit card and input it, I did not like this. I was lucky I was connected to Wifi in another apartment otherwise I would not have been able to. Apart from this last-minute shock, everything went smoothly!

Anthony

5 months ago

Plenty of room to relax,a well equipped kitchen, great sleeping arrangements with good sized rooms, parking for two cars (we had one mid size saloon in the garage and one large saloon on the drive). This property may not suit people with mobility issues as its over several floors, and walking into town requires climbing many steps or a long (hilly)walk.
But this property was enjoyed by all our group.
Would happily return for a longer stay.

Tes

5 months ago

Perfect location

Jacqui

5 months ago

The location was fantastic, overlooking the harbour and 5-10 mins walk into town. The house was well equipped and perfect for the size of our group (8), with nice outside seating space to enjoy the sun and view. The lounge and kitchen were a great size and fantastic space for everyone to hang out.
Parking wise, the garage and drive were essential. We only had two cars and you'd be pushed to find space nearby for any additional cars.
Would thoroughly recommend and would rent this house again. Thank you for a great stay!

Elizabeth

5 months ago

Great views and amazing location

Nothing

Leon

5 months ago

Just lovely

R

5 months ago

Lovely host and building and great location.
Cleaning needs more attention and bathroom floors need doing. Plumbing was whistling at night.
Dodgy neighbours, had two teens jump the fence into the balcony and try snooping around our door.
Neighbour was having weed when we got in.
Great space for two cars. Garage door works.
Lovely pvt path to the River and the abbey.

Lewis

6 months ago

Great place to stay, in an ideal location

Jane

7 months ago

Multi generational family of 8, including 2 girls 7 and 10, thoroughly enjoyed our stay in Whitby.
However the house was not very clean and most of the surfaces and handles had to be wiped and spilled milk cleaned from fridge. Freezer was also iced up and could not open some drawers. We found tomato seeds on the chopping board, broken glass in the dishwasher filter and chipped items of crockery that was too sharp to use .
Ensuite bathroom had an unpleasant smell thought to be as a result of water escaping from the shower tray. Only 2 rolls of lavatory paper were left and we had to purchase more along with washing up liquid for cleaning. Also no hand towel in kitchen.
Dust and/sticky marks left on tables and bathroom surfaces.
Difficulty opening the key box, only the tallest member of our party could do it.
Garage door was broken so unable to be opened, parking for only 1 car and not 2.
Our 7 year cut/pinched the top of her leg quite badly sitting on the ill-fitting toilet seat.

Mike

7 months ago

The property is very well equipped for cooking etc.

There is ONE off-road (Driveway) Parking space.

The views are good.

The Upstairs of the property (two double bedrooms and a single) are nice and well furnished and nicely presented.

The description states two parking spaces, one off road and one in the garage, unfortunately the electric garage door is broken and would appear it has been for some time, so the property only has one parking space available.


The large downstairs bathroom which is the large en-suite to the bedroom with 4 beds smells terrible - it smells of drains, sewage, damp and mould, indeed there is dark black mould stains on the linoleum around the toilet. Sadly this smell goes through to the bedroom and made us feel quite ill, the smell drifts upstairs too into the lounge, even with the downstairs bedroom door shut. There is clearly a problem with drainage somwehere. Sadly this would put us off staying in the property again.

The carpets in the lounge are very heavily stained, they smell very much of wet dog and this is the smell throughout the kitchen / lounge area.

Helen

7 months ago

The location of the property was great - it was only a few minutes walk into Whitby. The property was good for a bigger group but unfortunately the decor was a bit tired and it wasn’t very clean when we arrived. Host and Stay responded quickly to issues when I raised them but it would have been nice if the property itself was in a better condition. There was a strange smell in the en suite bathroom below the kitchen which didn’t go away even when we aired out the room.

Elaine

8 months ago

A lovely house with great views of the harbour.

Jude

9 months ago

It was my mums 70th birthday
Not up-to scratch
Property run down.
Dirty with cobwebs
Downstairs bathroom moist / smell
Lots of steps up and down to get into Whitby
Only room for 1 car / said two spaces on description

Mark

10 months ago

Lovely property very central and great facilities. Family thoroughly enjoyed the house and area.

Nikhil

10 months ago

It was a great place to stay!

Mark

11 months ago

Spacious .. nice kitchen/dining area .. nice view from balcony .. would book again

Everything was really good

Henry

11 months ago

Good place to stay, very clean with lovely views and location

Joy

11 months ago

It was comfortable and convenient for the town centre.

A lot of stairs in the property for anyone with mobility issues. Also uphill from the town but not a problem for fully mobile people.

Faye

1 year ago

This property was beautiful. Perfectly placed for our needs. We will definitely be going back there with friends and family and will recommend to everyone xX

Natalie

1 year ago

Beautiful, clean house. Really easy to find, breathtaking views of the harbour, we all very much enjoyed our morning cuppa’s out on the balcony.
Would definitely stay again.

Michael

1 year ago

Had a great stay at Harbour View House. Location is perfect for exploring Whitby and surrounding areas. With off road parking removing parking fears, stunning views of the harbour, all home comforts met and space to stretch out as a family, we would recommend the accommodation to others and likeky look to return when visiting the area.

Victoria

1 year ago

Super find. Close to the harbour.

Gareth

1 year ago

The location was great both for being near the centre but also as we have family in the area.

Had a major incident with an unsafe and incorrectly fitted large vertical radiator in the bathroom. The radiator fell after hanging a towel on it whilst my children were in the bathroom. Luckily it was a near miss and never hurt anyone. The weight and height it fell could of easily killed one of my young children. After complaining the responses and communication from Host and Stay was poor to say the least. We had no hot water for a couple of days, which was the first day and second until 4pm). We also complained the second we walked in due to how dirty it was. We have had to settle with 20% refund from our holiday which I think is extremely poor but given how long this has dragged out we had no other choice. The radiator was affixed to a hollow plasterboard wall with no stud fixings and sealant was used to hold it in place. An accident which was inevitable. The maintenance team could not put the radiator back on the wall at the time due to how unsafe it was.

Anonymous

1 year ago

Property very well located to the harbour and a very short walk from the town centre
The house was very clean and well looked after
Very good morning and evening views from the balcony
Would stay here again and probably my go to property for the family

Susan

1 year ago

Location was perfect

Little expensive as in the end only 5 of us as rest of family couldn’t make it but better than hotel rooms. Would have been excellent value for original 9 of us.

Rice

1 year ago

Great house. Fab location. Comfortable beds. Gorgeous view from the balcony.

The property would benefit from a few minor cosmetic upgrades in places but otherwise fantastic.

Sharon

1 year ago

spacious, lovely views. well stocked kitchen, great communal areas to enjoy the views. quiet.

house was very clean but not spotless.

John

1 year ago

We had a fantastic stay at Harbour View House. The property was well equipped, clean but best of all it was just 5 minutes walk to the centre of Whitby. The harbour views are spectacular.

Gardenlife22

1 year ago

Great location, balcony and terrace and view. Good facilities and basic tea/coffee supplies. Nicely furnished and comfortable. You can easily walk down to town, path is steep so some might struggle walking back up. Plenty of white fluffy towels and crisp white bedding.

If using the upstairs bedrooms, you have to go downstairs for the bathroom. Would have preferred an 11am checkout. Personally found the large bed in the downstairs bedroom uncomfortable so switched to one of the other beds which was fine. Would benefit from a grab handle in the walk in shower.

James

1 year ago

Great location with stunning views of Whitby. This was my second visit and I would go again.

Sara

1 year ago

This is an amazing place to stay, the view over Whitby is outstanding, we spent far too long just sat on the balcony watching the world go by. Easy walk into town, off road parking for 2 cars and the kitchen is better equipped than my own, we would highly recommend.

Karen

1 year ago

The location was very good, a short walk into Whitby and to the Abbey.
The views were outstanding from the balcony over looking the harbour.
The size of the property was perfect for our family of 9.
The kitchen was well stocked for making meals, a good size fridge and freezer too.
Coffee maker was a nice addition as was tea and coffee.
The lounge was suitable for conversation the way it is laid out, the dining table big enough for us all to fit round.
Good showers.
I would not hesitate to book this property again.

The smell of drains in the family room bathroom downstairs is over whelming. The door has to be kept closed all the time otherwise the smell permeates to the bedroom. I noticed a lot of reviews mention this, time to get it fixed I think.
We all agreed that 10 am is too early for checkout, this gives the cleaning staff 6 hours to prepare for the next guests, where as the 9 of us did not have time to breakfast and shower plus pack to be out for 10.,even tho we were up at 8 am.

Sue

1 year ago

The location was very good, view was very nice.
Well equipped. Parking good.

Entrance hall was a bit off putting, needed a bit of tlc, wouldn't have taken too much to give a lick of paint.
Lots of cobwebs around ceiling in living area.
Balcony area was ideal for sitting in winter sun but lots of bird droppings on ground and on outdoor furniture.

Richard

1 year ago

The accommodation suited us as a family and the location was spectacular

The fact that the neighbour had scaffolding up which was in our property and we couldn't let the children play outside unless there was an adult constantly watching, and the cleanliness of the property could have closer attention paid to as half empty packet of cigarettes and a half empty packet of cigars was left from previous tenants

Ian

1 year ago

location. space. balcony. views

the level of cleanliness was not what we hoped for. Dishwasher not clean, cobwebs in the living room lack of bin bags. Nothing to really spoil the place but for the price would have expected better. would stay again but a little more attention to detail on the cleaning and presentation front please.

Donna

1 year ago

Great location, 5 minute walk into Whitby centre 10 minutes to the beach. Ideal when Whitby is busy to be away from the crowds, with outdoor space ideal for families with dogs. A fab pub just near by, the Endeavour. Would definitely stay again.

No problems

Anna

1 year ago

A great place in the centre of Whitby, especially if you have a dog.

Heather

1 year ago

Road busy outside. Parking for 2 cars only but with 9 people from different areas we had more cars and parking was tight

Clare

1 year ago

Lovely house!
Perfect for our family get away to Whitby. Would definitely recommend and great you can park 2 cars at the house. Thank you

Jayne

1 year ago

Off road parking was a great help and the fitted stair gates helped to confine the dogs and toddlers.

Hilary

1 year ago

Absolutely beautiful views of the harbour, near the Abbey & parking for 2 cars.

There were a lot of stairs which could have been a problem for some people. Don’t remember this being pointed out in the description of the property.

David

1 year ago

Property was very clean and everything on hand making a superb break for the family

The outside bin was overflowing and bottles left on the drive from the previous occupants.
The shower on the second level was hard to control making it dangerous for trying to regulate and also low water pressure. This is a note for if future occupants put children in.

Ellie

1 year ago

absolutely fantastic views from the balconies.

not a criticism but if you’ve got bad knees the stairs in the house might be a problem for you.

Helen

2 years ago

Lovely house in a great location. Stunning views of Whitby.

Veronika

2 years ago

amazing location, comfortable beds amazing house, clean and cosy

Beckie

2 years ago

Brilliant location great space at the house

Victoria

2 years ago

Perfect location, within a few minutes walk of shops, pubs, restaurants and an amazing view over the harbour

Sarvenaz

2 years ago

The view was amazing. The location was great. There was direct access from the lower floor balcony (via stairs) to the road that goes directly to the town centre. The house was clean and lovely. The heating system worked without a problem. The living room TV was curved and big with a really good picture quality.
It was definitely 5 out of 5 for me.

Elaine

2 years ago

great location . beautiful views loved everything about it .

Debdutta

2 years ago

Location , views , beds

The property is spread over 4 floors which would be helpful to before hand , the lower ground floor bathroom smelt of the drain most of the time.

Julie

2 years ago

beautifully decorated & furnished. Comfy beds, parking for 2 cars on premises

nothing

Beth

2 years ago

Lovely house, really clean and a short walk into Whitby although very steep hill (something to be mindful of if you have prams/small children).
Great hosts, good communication. We would recommend trying out the Quirky Den just down the hill for craft beers in a cosy pub and the Quayside for fish and chips!

Colin

2 years ago

Lovely place and really like Whitby. The neighbours are a bit hostile to holiday rentals on their street. I understand as it drives up house prices, but then Whitby is now mainly a tourist town rather than a working port.

Sarah

2 years ago

Amazing location and view from the balcony is what makes this place special. When the weather allowed, we sat and watched life on the water below- very relaxing. Everything was spotlessly clean and stair gates throughout made the whole place dog and child friendly.

Ian

2 years ago

House was perfect lovely and clean great views of the town .

Chris

2 years ago

Outstanding view's. House facilities. proximity to amenities. Balcony overlooking bay.

Bathroom on different floor to bedrooms.

James

2 years ago

Absolutely beautiful house with plenty of room for two four person families plus nan. The view from the balcony was superb and it is situated within walking distance of everything you need in Whitby (chippy, pub, abbey) I will definitely visit again.

Cath

2 years ago

The views were amazing

Floorings were not as Clean as they should have been. I imagine this was from dogs being allowed in the property

Simon

2 years ago

Everything was super. Hard to single out one thing. Suited us perfectly.

Barbara

2 years ago

great location with balcony overlooking upper harbour. living space fine for nine and bedrooms comfortably accommodated our party. you must be able to manage stairs in the house and steps down to the town but you cant get the view without the height. kitchen well equipped. whitby was looking great in the sunshine and everyone from 12 to 80 enjoyed the stay. would recommend.

Liz

2 years ago

What an amazing place. Views are great and location perfect, just a small stroll into the centre. Absolutely loved it. House is very smart and very spacious.

Andrea

2 years ago

good space, big garden area and nice view of harbour

downstairs shower didn’t warm up. one side of the twin bedroom lights flickered.

Ann

2 years ago

The house is in a great location fantastic views, very clean, has all you need .great for a large family ,the steps down to the town from the garden are a bit steep,slippery but theres are slopes just out side lots to see and do in whitby 🙂

There was nothing we didn't like

Craig

2 years ago

A beautiful house in a great location for enjoying Whitby. Steps from the rear terrace (garden) lead down to the main route into the town centre. There are a fair few steps but a great shortcut! Easily walkable to centre in about 10mins or less. House had all the amenities you need, including dishwasher, washing machine, sky tv, etc. plenty of sofa space for our family of 7. Beds and bedding were excellent quality and comfortable. The en-suite shower was fantastic! There are four floors but depending on which bedroom you have you only really need to climb two levels. I would thoroughly recommend and would definitely go back.

James

2 years ago

great location and lovely accommodation

Lesley

2 years ago

Good location and general layout. Cleanliness and comfortable beds

Very little hot water. Key box very tricky to deal with but I did receive a call back on request Windows and doors very draughty but it was very stormy weather
Downstairs en-suite smelt of drains after a few days. Ventilation was poor with no window

Sian

2 years ago

The views. Well equipped house. Parking

Difficulty opening key safe. Only one key for property.

Jane M.

2 years ago

All rooms & living area comfortable, smart & airy with plenty of room to spread out. Everything lovely & clean a real home from home but with an amazing view. Quiet location but just a 5 minute walk to the town it’s a great place to relax & unwind. Highly recommended!

Sandra

2 years ago

Comfortable well equipped house in a great location. Great open plan living area with views over the harbour area. Good communication with the Management company

Claire

2 years ago

Everything was perfect

Fantastic accommodation. Well worth paying that little bit extra for that special occasion. Stunning views. Highly recommended.

Pauline

3 years ago

Accurate description of the house. All instructions and communication were clear. We had plenty of space to relax and the kitchen facilities were excellent.
There were no problems experienced throughout our stay, therefore we didn’t need to make contact.
Fabulous, spot for us all to be together.
Thanks - Pauline and friends.

Jamie

3 years ago

The best part of the property is its gorgeous view over the harbour. The communications from the agent were also excellent. As an overall proposition, however, it represented very poor value for money. Kitchen equipment was not clean, double bed downstairs in the master room was actually 2 singles and the biggest issue was the accommodation was only let for 1.5 days considering check out was at 10am. We were out of the house at 09:55 and the cleaners were waiting since 09:45 which made us feel extremely rushed. Considering we paid £900 for 1.5 days, I saw little value in the overall proposition. Disappointed.

Anya

3 years ago

Great location, brilliant Airbnb with all the facilities you’d need. Very clean and reflects the listing very well.

Karen

3 years ago

Best views in Whitby! Fabulous house, great views from the 2 balconies and even better views from top floor bedroom.
Bottom floor bedroom suite opening onto gravel balcony/garden is magnificent, bathroom rivals any 5 star hotel. Great location in Whitby, highly recommend.

Jenny

3 years ago

Great location, house exactly as described. Quiet street with good access via steps to main harbour road (Church St). Whitby still as wonderful as it was many years ago!

martin r.

3 years ago

Great views of Whitby over the river Esk. Well appointed good size living area and bedrooms as described on website we enjoyed our stay overall but have the following comments 1) Needs either a second dustbin or a larger bin as we arrived on Friday to an overflowing bin from the previous occupants which wasn't emptied till Tuesday and with 9 of us stopping we soon filled it up again. 2) If you have more than 2 cars its very difficult to park within easy reach of the house 3) The family bathroom door lock is very difficult to unlock. 4) The freezer needs defrosting as you can't open the drawers easily.

Diane A.

3 years ago

Great property, so handy to get down to the harbour or up to the Abbey! Great walks and we discovered the amazing low tide Whitby Beach!

Karen C.

3 years ago

This is a well presented, very clean house which is a short walk from Whitby centre. We had a couple of small issues which the management company have advised they will address, e.g. broken bathroom locks. Overall an enjoyable stay.

Chia Chin L., London

3 years ago

Very good location, 5 mins walk to the harbour. Beautiful house, comfortable beds.
There is no toilet facilities on the top floor, so you have to walk to one floor down to the toilet during the night. This is an issue for us. Apart from this, everything was good.
Anyway we all enjoy our stay there, will come back again.

Stuart D.

4 years ago

Wonderful view and stay