Jessica

1 month ago

Everything was absolutely perfect for our weekend away. We had the perfect stay and with both of us not driving, the train and bus station are very accessible to the property, less than ten minutes walk.
We can’t express how impressed we are either the level of service.
Thank you!

Charles

2 months ago

Beautifully clean. Well furnished. Good amenities.
Thanks for a great stay.

Roger

2 months ago

Excellent location for attractions in Harrogate and RHS Northern Garden.Good access to Yorkshire Dales.Good access to large supermarket.

No printed instructions on working large screen TV and Heating systems.

Christine

3 months ago

The property was in a good location for walking to Harrogate town. It was clean and presentable but in need of attention in some areas.
The blinds in the bedroom could not be pulled up as the pull cords were broken. The toilet cystern was not efficient and did not flush well. The toilet also had to be left a while between uses or would not flush. There were no oven gloves to remove hot items from the oven. Also no recycling facility.
The property was advertised as having a parking permit for parking for up to 3 hours outside the property. There was no disc permit in the property, just a Harrogate Borough Council piece of paper which expired 15 months previously. We discussed this with Host and Stay who were helpful but could not provide a parking disc. We had to source this ourselves from town. There is also a car park approx 10 minutes walk away.
It is harder to discuss issues with a company looking after a property than an owner and I will bear this in mind for future bookings.

Amy

4 months ago

A gorgeous flat, perfect for one or two people. The location is great, quiet at night but really close to town. Excellently furnished with a comfy bed!

Caroline

5 months ago

Location very convenient for town, train station etc. Clean & comfortable & useful washing machine & dishwasher. Felt spacious & safe. Parking outside on street was fine but time limited but a very nearby reasonable pay & display car park always had spaces.

All positive, just couldn't open the bin cupboard - key just didn't seem to fit - just checked bin day & put rubbish out - just a minor inconvenience.

Ted

6 months ago

Pleasant location, excellent kitchen, nearby parking, close to several shops and restaurants

I wasn't happy with the excessive number of emails from Host & Stay both before and after my stay. Many of them were simply repeats providing details of my booking. Otherwise, the only slight issue was one of the light bulbs in the loo needs replacing (flickering).

Nicol

6 months ago

A beautiful stylishly decorated flat less than 5 minutes walk to the shops / centre. Location was ideal and the bedroom was at the back so it was very quiet and dark. Parking outside the flat was easy later on. Initially we parked in a carpark a few minutes walk away which was cheap for a few hours and no issue. Communication was excellent.
I have given this place an overall rating of 4 stars given the price and expectation based on that. We found the pillows to be hard and the bed did have a mattress topper but wasn't super comfy. This could be just our view as bed comfiness is personal. The place is service managed to a v. high standard but missed a few things I would call the personal touch - no shower gel despite saying "bathroom essentials" included. No air fresher or diffusers for additional pleasant smell especially in the bathroom with no window and no champagne flutes. Little things that if it was being personally managed would have been picked up on that would make this 5*

Mark

7 months ago

AirBnB’s communications carried an incorrect address which was only corrected after contacting Host &Stay after we arrived in the vicinity.
This seems to be a long standing problem as we saw a note about this displayed on the door of the listed address who were obviously being continually pestered by previous guests. Although the outer door key safe code had been provided, there was an internal key code lock for which the code had not been provided so this required a second call to Host & Stay. On booking there was no mention of the deposit scheme. Once booked we were required to either spend an additional £15 on a damage insurance policy or provide a £250 deposit with a non-refundable £10 admin fee. This needs to be made clear before booking. The deposit was not repaid until 11 days after we left the property!
I would be reluctant to stay at a property managed by Host & Stay again.

Jonathan

8 months ago

Great spot for stay close to town centre
Excellent clean, modern and well equipped flat
Would highly recommend
Service from Host & Stay excellent

Steven

8 months ago

Great location near Harrogate town centre, very walkable with lots of restaurants, coffee shops etc nearby, as well as Harrogate bus & train station. We stayed 2 weeks and although the flat was stocked with supplies including washing machine/dishwasher tablets, soap, toilet roll, tea bags and coffee etc there was not enough for the entire time that we were there and we needed to buy more from Asda (which was very close by). The flat was clean and tidy when we arrived, except for a used bath towel hanging on the back of the bathroom door (which was probably an oversight). The only issue we had was that the fuse for plugs in the back of the flat kept tripping periodically, and we fixed this by flipping the switch back on in the fuse box. This happened a few times and was a bit annoying. Host and Stay was very responsive, proactive with helpful information and also arranged for someone to drop off basics that we ran out of while we were staying (e.g. bin liners).

Em

11 months ago

Beautiful apartment, just about everything you need for a comfortable stay. Very close to the top end of Harrogate shops. Great being dog friendly and lovely walks and parks nearby. Had a few issues but response was quick from Host & Stay and easily resolved. The only major issue was parking - can only park outside with a permit for 3 hours a day. The nearby car park is 70p an hour if you can get a space, and more for the other car parks further away. Not so bad for a few days but a considerable extra cost and inconvenience for a week or more.

Kate

11 months ago

A beautiful apartment just a stone's throw from Harrogate City Centre. It's extremelywell decorated and comfortable with the best stocked kitchen of any airbnb I've stayed in. Would highly recommend as a base from which to explore.

Megan

1 year ago

Everything was gorgeous.

Trying to find the location of the housing but not being able to pull the car over to check door numbers was slightly difficult

Stuart

1 year ago

The apartment itself is pure class, located in a perfect place for people going into Harrogate.
Inside the apartment was clean tidy and had everything you need, a quailty place we'll be staying again or recommending to friends and family.

Steve

1 year ago

Comfortable apartment in convenient location

Feeling ripped off when an out of the blue extra charge was imposed of 30 euros for verification after I had paid the full non-refundable charge from Booking.Com which clearly stated there would be no extra charges. The charge made was daylight robbery. I have made a complaint to Booking.com

Giles

1 year ago

Such a comfortable flat in a great location - easy walking distance of town, the train station etc. There's no noise at all from neighbours, so we slept very well in the very comfortable bed. The sofa in the living room is also really comfy, and we spent a good amount of time in front of the massive TV (much bigger than our own). The kitchen was modern and well equipped, bathroom also decent. We took our little dog and she loved the place, which is surely the highest recommendation of all. Would definitely stay there again, and I hope we get the chance to.

James

1 year ago

The key box eas outside instructions could be a bit clearer, I spent 5 mins looking inside.

Linda O.

1 year ago

Generally good. The street was busy, no “green view”.
One tea towel, no toiletries, scanty kitchen supplies. Washer/dryer inefficient. Parking disc outdated. No replacement. An employee said they would pay for parking if we sent receipts after checkout. Have done this 3 times, and phoned VRBO twice but still no refund 3rd week after check out.
Drafty in back room bedroom. Room refresher in lobby old and unpleasant smell.
Location good for shops and restaurants. Overpriced.

Alex

1 year ago

Modern apartment in a reasonable location

Rather experience to start with, plus an additional charge for possible breakages, which wasn't explained before booking.

Nichola R., STOKE-ON-TRENT

1 year ago

Good sized, well equipped, clean property.
Ideally situated for town center.
Tatsefully decorated.

Jan

1 year ago

The location was perfect. Clean as can be. Very comfortable and updated. So glad we found this place. Host answered all our questions almost immediately. We loved the town. So many good restaurants in the area. Our favorite was Spice Culture and Indian place. It was over the top good. So good. Also the Greek restaurant a few doors down from the Spice one was a 10 too. Hope to come back soon.

Having to leave. Three nights was to short.

Fay

1 year ago

A lovely apartment right next to the centre of Harrogate, clean and spacious with lovely interior/decor. Our only issue is we would have liked later check out as 10am was a bit of a struggle with a baby but would stay again still!

Stuart D.

1 year ago

Really pleased with this apartment when we checked in as it had a really luxurious feel. Very well presented and clean.
It was about a 10min walk into town so really easy to get places. There's a Supermarket pretty close for shopping, so once you've got the car parked, no real need to see it again until you're leaving. Would definitely book again if we were in the area.

Charles

1 year ago

Nice place very close to the city centre

Anonymous

1 year ago

everything was lovely so welcoming home from home with excellent facilities

nothing

Hamish

1 year ago

We had a lovely time staying at Green View Harrogate. The accommodation was just as described and seemed even better on arrival. The bed was nice and comfortable as was the settee and the apartment was warm throughout.
When we return to Harrogate we will stay here again….. definitely !!!

Iain

1 year ago

Very well presented, excellent facilities, ideal location.

Valuer turned up. Wasn't told by owner that flat was occupied.

Katie

1 year ago

The apartment was beautiful! Humogous tv and access to Netflix and prime was great! Location was right in the middle of Harrogate!

Would definitely stay again and being able to bring our two dogs made it even better :)

There was a really bad smell in the bathroom that seeped throughout the rest of the rooms. Figured it was the drains so, called and was recommended to use airfreshner (not ideal) and they would send someone out the next day. However, we were celebrating our anniversary so didn't want any intrusions, so we asked if we could cancel the visit. Staff more than happy for this. Luckily the smell disappeared the more we used the water.


Parking - not the best, but given it is a zoned area, we understood. There was actually a full parking permit in the apartment as well as a disc for use. So, I didn't need to use a carpark. Bonus!

George

1 year ago

Stay was pleasant enough and the place was as described. Poor communication on how the permitted street parking worked, but we figured it out in the end

Mark

1 year ago

Excellent base for a stay in Harrogate. Spacious apartment. Well furnished and comfortable. Good if you have a dog.

Deborah

2 years ago

Lovely apartment, idyllic location. The whole place was spotless, cosy and stylish. Felt right at home as soon as arrived, pint of milk ready in the fridge was a lovely touch! Right in the centre of Harrogate so can walk to anywhere with no issue, very close to train station too (walking distance) - would love to stay again and maybe travel via train (parking outside 3 hours then need to source carpark for the foreseeable - but lots of these around!) 5 stars. Would recommend to anyone! Thank you :)

Marian

2 years ago

It was immaculate and very well located.

Nothing!

Ian

2 years ago

Very nice apartment.

Daniel

2 years ago

Exactly as pictured. The living space was excellent and the bed comfortable. Location, 5 minutes walk from the station, was perfect. I would definitely stay again.

Shaun

2 years ago

Excellent property in a great location to explore Harrogate. The fact that it is dog friendly is an extra bonus. There is plenty of space in the apartment to relax and unwind. A good find which we would certainly recommend.

Emma

2 years ago

A very comfortable stay in a well appointed appartement. Excellent location. Just what we needed for a short visit.

Isabel

2 years ago

The location was perfect
Everything about the property was excellent
It was like a home not just a holiday let

Everything was perfect excellent no complaints

Lydia

2 years ago

Good location, spacious and well appointed

We were given incorrect code for key safe. It took a long time to reach anyone to find the correct code. Initially I spoke to a management office who said they would have to speak to cleaner to work out what code i should have been given, when I asked how long this would take (to see if I should wait or go and get a coffee) I was told "it'll take longer if you're keeping me on the phone". Correct code was sorted out.

It was also of concern that 2 key safes for x2 flats were using the same pin code as we were able to open both once we had the correct code. While the keys were labelled so we knew which was which, there easily could have been an error here inadvertent or otherwise.

There were no instructions with the parking permit. While it may have been obvious to a local we didn't know where we could park. Fortunately we were able to ask a local resident but this wasn't ideal.

Generally clean and tidy but bedroom was very dusty. Mattress had seen better days meaning we both kept rolling into the middle.

I also do not like being hounded for a review. Obviously you usually get automatic prompts from booking.com to review but as well as this have received several email prompts from management company AND a phonecall from the owner asking us to review with a follow up email with loads of requests for reviews. While I understand why a review might be sought, assume no news is good news and that not everyone will review you!

Nigel

2 years ago

Great location and really nice apartment! Would definitely recommend for those visiting Harrogate.

Malcolm

2 years ago

Check-in administration. Someone else was already in the apartment when we got there. It took a whole day to resolve the issue before we could get in.

Laura

2 years ago

A wonderful apartment which is relaxing and in the perfect spot. Short walk in to town and managed to park right out side. A real gem.

Steve

2 years ago

Great location, lovely flat and fairly smooth check-in.

Ken

2 years ago

Very well appointed and nicely furnished

Parking: the permit disc they said was available in the flat wasn’t actually there

Kathryn

2 years ago

Great location, very close to the town centre. Apartment was spotless and very comfortable. Had everything we needed for a 4 night stay including lots of extras. Easy access to the apartment and managed to park just up the road in Park View carpark. Wouldn't hesitate to book again and recommend to family and friends.

Peter

2 years ago

It was great

Lucy

2 years ago

The most beautiful apartment in such a perfect spot! Check-in was extremely easy and throughout the stay, the hosts were exceptional communicators; answering our messages within minutes and always being on standby for any queries.
The apartment is absolutely gorgeous - we never wanted to leave! The bed is honestly the most comfortable bed we’ve ever slept in and the whole place was utter comfort and style.
Such a convenient location - only a 2 minute walk into the centre and we also managed to park outside the property for the duration.
As a whole, the stay was perfect and faultless. We will definitely be back :)

Recommend takeouts:
Haks - best Chinese in Harrogate
Cardamom Black - most delicious Indian. (Must order the chicken waziri tacos!)
Zizi’s - scrumptious Italian

Ian

3 years ago

good location, clean, well appointed, quiet residential area

parking was a slight issue as no permits just a 4-hour parking disc Monday to Friday.
10.00 check out on a weekend is very early considering other accommodation in the area

Ange

3 years ago

Really enjoyable 2 days here. Can’t recommend enough. Gorgeous apartment and really convenient location. Gentle walk into town and parking permit is a bonus. And dog friendly which was great, dog bed provided which was a nice touch. Definitely be back.

Daniel

3 years ago

Excellent location to discover Harrogate.
Exceptionally clean.
For all beer lovers a visit to Coldbath brewing company is a must

Mari

3 years ago

Great, stylish yet cosy, appartment, very central location too. We would definitely stay again!

Amal

3 years ago

Very beautiful apartment, well decorated.
Very comfortable bed.

The apartment was NOT clean upon check-in. We found hair from the previous guests in almost every room and every drawer in the kitchen. The kitchen counter was sticky and found coffee stains on the trash bins. The blanket that was on the bed had stains. The carpet was not vacuumed throughout the apartment. They obviously did NOT follow their promised Covid-19 cleaning protocol.

Robert

3 years ago

The apartment was in an amazing location, short walk into town and around the corner from a major supermarket.

James

3 years ago

Beautiful flat in a superb location, close to town centre. Very clean. Parking easy with the permit provided. Communication and check-in excellent. Highly recommend.

Lisa

3 years ago

5 star accommodation!! An absolutely beautiful flat, well furnished, modern but cosy, super clean and a fantastic location.... everything exactly how it was described. Would thoroughly recommend and will definitely be returning, could not fault a thing, thank you!

John

3 years ago

Lovely furnished flat in a great location to explore the town, you can comfortably
getting about walking to all the shops and eating places. ASDA is on hand to get any
items you need. Parking is not a problems in the local streets using the pass supplied.

Sarah

3 years ago

Beautiful and well appointed apartment. We were only there one night but would have been very happy to stay longer.

Jessica

3 years ago

Perfect location and perfectly clean apartment. Photos do not do it justice!
Only slight criticism is lack of basic cooking amenities eg salt and pepper, tea bags etc

Debbie

3 years ago

Wow - what a fantastic apartment! Beautiful decorated and lots of thoughtful finishing touches, including a Nespresso coffee machine and complimentary tablet! Great communication from owner too. 10/10!

Jill

3 years ago

A very clean , warm & comfortable apartment which is ideal for getting into the centre of Harrogate. It took us 10 minutes to walk to the centre.
There is also a Asda supermarket nearby

Only downside was that you can’t park your car outside the property for more than 3 hours during the day till 6pm. Also you need to get a disc to be able to park in the zone outside the flat.
There is a car park 5 mins away from the flat & it’s only 70p an hour which was good.

Joshua

3 years ago

Perfect place to stay in Harrogate to explore Yorkshire from! Very clean, well
equipped and plenty of space. Has a luxury feel, and is in a great location. Can’t fault this place from booking, to check in right through to the end of the stay. Highly recommend

Jane

3 years ago

The apartment is beautifully presented and a great location. Check in and communication was fantastic too

Jack

3 years ago

The apartment is really well presented and very comfortable. The communication was great, and overall we really enjoyed our stay. The apartment is located in easy walking distance of Harrogate centre and 10 mins drive from Knaresborough. Make sure you bring shampoo and note that the street parking is a disc zone with limited hours, we had to park in a car park 2 mins walk away which was only £7 for 24 hours

Natty

3 years ago

Lovely place, very well kept, clean and decorated nicely. Would stay again!

Nicholas

3 years ago

Ideally located and well equipped for a couple wanting to stay close to the centre of Harrogate. Very large TVs!