Host & Stay | Green View
Entire rental unit in North Yorkshire, United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom
1 king bed
Amenities
- Bath
- Hair dryer
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- Wifi
- Dedicated workspace
- Kitchen
- Free residential garage on premises
- Pets allowed
4.59 · 39 Reviews
1 month ago
The property was in a good location for walking to Harrogate town. It was clean and presentable but in need of attention in some areas. The blinds in the bedroom could not be pulled up as the pull cords were broken. The toilet cystern was not efficient and did not flush well. The toilet also had to be left a while between uses or would not flush. There were no oven gloves to remove hot items from the oven. Also no recycling facility. The property was advertised as having a parking permit for parking for up to 3 hours outside the property. There was no disc permit in the property, just a Harrogate Borough Council piece of paper which expired 15 months previously. We discussed this with Host and Stay who were helpful but could not provide a parking disc. We had to source this ourselves from town. There is also a car park approx 10 minutes walk away. It is harder to discuss issues with a company looking after a property than an owner and I will bear this in mind for future bookings.
4 months ago
A beautiful stylishly decorated flat less than 5 minutes walk to the shops / centre. Location was ideal and the bedroom was at the back so it was very quiet and dark. Parking outside the flat was easy later on. Initially we parked in a carpark a few minutes walk away which was cheap for a few hours and no issue. Communication was excellent. I have given this place an overall rating of 4 stars given the price and expectation based on that. We found the pillows to be hard and the bed did have a mattress topper but wasn't super comfy. This could be just our view as bed comfiness is personal. The place is service managed to a v. high standard but missed a few things I would call the personal touch - no shower gel despite saying "bathroom essentials" included. No air fresher or diffusers for additional pleasant smell especially in the bathroom with no window and no champagne flutes. Little things that if it was being personally managed would have been picked up on that would make this 5*
5 months ago
AirBnB’s communications carried an incorrect address which was only corrected after contacting Host &Stay after we arrived in the vicinity. This seems to be a long standing problem as we saw a note about this displayed on the door of the listed address who were obviously being continually pestered by previous guests. Although the outer door key safe code had been provided, there was an internal key code lock for which the code had not been provided so this required a second call to Host & Stay. On booking there was no mention of the deposit scheme. Once booked we were required to either spend an additional £15 on a damage insurance policy or provide a £250 deposit with a non-refundable £10 admin fee. This needs to be made clear before booking. The deposit was not repaid until 11 days after we left the property! I would be reluctant to stay at a property managed by Host & Stay again.
Location
North Yorkshire, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 2 guests maximum
- Pets allowed
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed