Host & Stay | Luna Terrace
Entire home in Scarborough, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 3
1 single bed
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Essentials
- Hangers
- Bed linen
- Washing machine
- TV
- Wifi
- Dedicated workspace
- Kitchen
4.6 · 10 Reviews
2 months ago
Stayed here previously and was great. Has changed ownership since, not great anymore. Shower curtain was covered in mould, the house plants were dead, wheelie bin nowhere to be found (so we ended up with a pile of nappies building up all week). A parking clock was provided but no scratch cards meaning we had to plan our days around moving the car. We had chosen the property due to its walkable distance from attractions so this was highly frustrating. We hadn’t expected this as scratchcards were provided the last time we stayed. A quick search on Scarborough councils website showed a 4 day scratch card would have cost the host £2.40, a tiny fraction of what we paid to stay there. Instead we had to unnecessarily drive and pay for car parks, adding to congestion and pollution of the local area.
3 months ago
The actual Bnb is great - comfortable, nicely decorated, clean and in a lovely setting. However, I was disappointed that (for an Airbnb that DEMANDED I either pay £35 up front “in case” something gets broken or give a hefty deposit and pay a £10 admin fee - all which comes out of the blue after paying) there was no hand soap; no kitchen or bathroom cleaning spray; only 5mm of washing up liquid in the bottom of a bottle; 2 loan dishwasher tablets and only one tea towel (when 5 people stayed from Friday to Monday) and not so much as a spare toilet roll. In addition there were no bins outside the property (of any sort) and no response to the “no bins” comment in the visitor book or the “what do I do with the full bin bag and recycling” text I sent to the owners. How do you leave a place “clean” when given nothing to clean with?
Location
Scarborough, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- 5 guests maximum
- No pets
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed