Laura

6 days ago

Lovely little Cottage in a great location! Would definitely recommend and stay again!

Stairs are a little steep and small. We were ok but wouldn’t advise if any mobility issues

Vicky

1 month ago

The location was amazing, a little hard to find the property but once there it was great. Everything lovely and clean apart from under the were a little dusty.
The cottage is quiet, clean, lovely facilities, comfy beds and good curtains/blinds, shower great.

Just under the bed wasnt clean.

Julie

1 month ago

The beds, quilts & pillows were very comfortable. The location was ok. The bedrooms were very comfortable and a decent size tho the double bed was pushed up against the wall.

The dingy dark alleyway that you had to walk through to get to the cottage. This was especially unpleasant at night. The constant noise from others in the tiny courtyard. The lounge/dining room/kitchen was tiny with two very small uncomfortable sofas. No way could 4 people be comfy in there. It was freezing when we arrived & we had to ring up because we couldn't get the radiators to work. They switch themselves off after a maximum of 3 hours so you wake up in the night cold. This company Host & stay are all about making money. There were hidden charges we had to pay for insurance but didn't get an insurance document. Everything they do is automated & on line. They offered us a further 'discounted' stay but wanted to charge a booking fee even tho we were already there but wouldn't allow us to leave later than 10(we asked for 11am) due to their cleaning schedule!! We could hear the man next door cough & go to the bathroom. The staircases are dangerous. Very narrow, very steep and twisted. They were also slippy. You need rubber socks.

Lynn

2 months ago

Everything the house/ place

Nothing was perfect

Jordan

2 months ago

Great location, clean and cosy.

Rhiannon

2 months ago

Excellent stay! It was a bit tricky to find but not when using the hosts instructions and link to maps provided!
The only downside was paying the extra security money on top of what we’d already paid but I can understand why they do it. Would defo go back x

Courtney

3 months ago

Nothing absolute disgrace

Everything we drove for 3 hours on the 2nd to get there and couldn't access the property had to turn around and drive 3 hours home

Wendy

3 months ago

Clean comfy beds

Steep staircase which was an issue
Very loud noisy seagulls which is expected but couldn’t sleep as noise went in all night

Gair

3 months ago

Great place but if driving property listed as 1 Silver st which doesn’t exist and takes you round in circles. On listing look for estate agents as property through alley next door try and park near Angel pub and it’s easy to find.

Ian

4 months ago

The location

Another company (host and stay) demanding more money on top of the booking fee before releasing the key code for access to the property

Karen

4 months ago

Comfortable cottage in central Whitby, close to all that Whitby has to offer

Parking near cottage is tricky but we managed to pull up nearby to drop off luggage and pick up parking permit. Finding the correct zone was a bit of a hassle (helped by cottage info) but once we were parked we could leave car and walk everywhere.

Juliet

5 months ago

Very clean, cute, good location, quiet, good wifi, good instructions,
Kitchen good except fridge
Bedrooms very comfortable
Shower great

Difficult to find as not actually on a road but down a passageway. Parking difficult which makes unloading tricky, especially for those with limited mobility.
Also needs more handrails on steep narrow stairs.
Not a great deal of room in living area
Fridge tiny

Wendy

6 months ago

Absolutely gorgeous. Comfortable beds. Cosy home.
Would recommend it highly.
Would use it again

Jamie

6 months ago

Great location and price. Cottage was nice throughout didn't have a problem with anything. clean. Perfect for what we needed.

Only downsides was the parking as we couldn't use the permit as we couldn't find a space so we paid for a carpark. Plus the stairs were abit challenging but they can't be helped would still give 5 stars.

Daniel

7 months ago

Pros:
- Clean and tidy
- Convenient location
- Easy to get in
- Clear, easy to understand manual/instructions
- Quick, positive response from host when I asked a question
Cons:
- No free parking on premises as advertised in listing
- Courtyard/bin area just outside front door attracted a lot of flies
- Had to pay extra security deposit money to secure booking, despite have travel insurance cover
- Host slow to refund security deposit
- Frequent prompts from host to leave a review felt very pushy in light of the above

Paul

7 months ago

Great cottage, tucked away but on the doorstep of everything Whitby has to offer, just a short walk away from the harbour, seafront, shops, restaurants and train station. The interior of the cottage was clean and comfortable. The only thing I would note is, although a parking permit is provided, because of the location of the cottage there is no parking close by, but there is a closer, payable car park for loading/unloading bags. However, a lovely base for our stay!

Brittany

8 months ago

A great spot for exploring Whitby and the local area for a few days

Dominic

9 months ago

The property was excellent, clean and in a great location. The only issue was it took over a week for the £250 deposit to be refunded.

Emily S.

9 months ago

This was our first stop on our trip across the UK, and it was well-suited. Close to the train station, quiet, country setting, and very comfortable.

Rebecca R.

10 months ago

Clean, well located and well equipped.

Darren

11 months ago

Great accommodation in great condition and clean. Good location. Digital guide was very helpful both in the property and local area.

The damage deposit process.

George

1 year ago

Hassle getting keys. As there was an additional deposit. Location was a bit small.

Veronica

1 year ago

I would recommend to anyone it was lovely really enjoyed whitby thank u

Barry

1 year ago

Very clean and central, comfortable bed,

Could do with bolt Locks on main door, that would make it feel safer
Better directions to the property we found it very difficult to locate ie name of the pub opposite and the name of the estate agent next to the alleyway would help

Berryman

1 year ago

The location was excellent, good communication for details, very quaint cottage

Did not like having to pay a deposit, should have trust that not all people would do nothing else but to respect a property.

Anonymous

1 year ago

The property had everything we needed. Very neat and clean.

Nothing

Julie

1 year ago

Good location. Beautiful inside clean and comfortable

Stairs were very narrow spiral staircase .

Les

1 year ago

Quiet location yet close to sea front and amenities.

Stairs to upper rooms very steep. Found to be challenging for older people. Maybe this could be explained to people booking the cottage.

Sue

1 year ago

No issues - clear communication

The only thing I would change would be to add a dishwasher

J

1 year ago

It was a comfortable cottage in a central location
It was as we expected and was good for what we needed
Good communication pack before arrival

The steps needed care with little ones but you just needed to be careful

Beatrice

1 year ago

In the middle of the town - perfect. Nice cottage.

Birgit

1 year ago

Uns hat das Haus mit der Einrichtung gefallen. Leider war der Service sehr schlecht und nicht hilfreich. An der Sauberkeit muss definitiv gearbeitet werden!😥

Das Geschirr stand dreckig im Schrank. Fast alle Gläser und Tassen hatten Ränder sogar von einem Lippenstift, auch insbesondere die kleinen Löffel waren extrem dreckig, wie auch die Küchenfronten. Wir fanden das recht eklig und haben erst einmal alles gespült und geputzt. Außerdem war der Toaster defekt, sodass sich der Hebel nicht einrasten ließ und direkt wieder hochsprang. Trotz der gemütlichen Einrichtung und der tollen Lage kommen wir nicht mehr wieder, auch weil der Service vor Ort nicht hilfreich war.

Russell

1 year ago

Good location but difficult to find

Door furniture on bathroom and bedroom a little noisy

Jasmine

1 year ago

The perfect place to stay for a short trip to Whitby. We were very grateful for the clear and detailed instructions as to the location of the cottage, as well as the provision of scratch cards for parking which was very much appreciated.
The cottage had all amenities we could ask for, and was clean and tidy.
Easy check in instructions, and helpful advice about the local area.
Will definitely be recommending to family and friends.

Kym

1 year ago

beautifully decorated, cosy and comfortable.

Anna

1 year ago

A lovely little house, just right for the three of us. The house was very comfortable, nicely decorated and clean, the kitchen was well equipped. Everything worked fine - wifi, TV, heating, getting in and leaving. The directions for parking and getting in and parking were very clear. We really enjoyed our stay and would book again!

Alethea

1 year ago

The accommodation was really nicely finished, and clean. Plenty of equipment in the kitchen if you want to cook, with a few useful essentials, do make a cuppa on arrival, which is always nice. and tv with iplayer etc.
It took a bit of finding, as not accessible by car, and on street parking and public car park was a short walk away, so had to carry bags a little way. Once we had sorted the parking out, permits etc it wasn't an issue.
Easy to walk into the town and local shops etc.

Anonymous

1 year ago

comfortable great facilities

stairs to steep

Karen

1 year ago

Beautiful cottage. Would recommend

The toilet seat could do with replacing

Colleen

1 year ago

The location was perfect, the cottage was spotless and very well equipped.
We particularly liked all the information re key code/directions to the property and messages from Host and Stay which made our arrival and entry to the property easy and effortless. Thank you!

It’s not a matter of we didn’t like the stairs but more of how to navigate them safely and successfully. This did not take long at all.

Animal

1 year ago

comfortable beds central pubs and shops all around gave us a permit to park free clean 2 flights stairs to get to top bedroom

nothing for us just what we needed for a short stay

Sonia

1 year ago

Nothing. It was very uncomfortable

The stairs were a safety hazard. We had to crawl the last 2 steps. If my mam or dad had fallen it would be a big issue. We left early. Only stopped 2 nights

Karen

1 year ago

The cottage is beautiful so cozy ,perfect location, we had a fantastic time.

Botham

1 year ago

Dolphin Cottage was lovely. It was well stocked with everything we needed for a comfy stay. Very central but tucked away off the main street. Great reception for WiFi which was crucial with a 10yo! We will definitely re book here again.

Kelly

1 year ago

spotless with lots of little extras (well stocked kitchen)

Joanne

1 year ago

Lovely little cottage in the centre of Whitby, perfect for two of us.

Booking process with Host and Stay was appalling
Number of texts and emails ridiculous, asking for verification with non-existent links and charging a further damage waiver after booking. Felt held to random by this complicated process and extra expense. In twenty years of booking holiday cottages I have never come across this and certainly won't book with Host and Stay again.

Melanie

1 year ago

Location was fantastic. Easy access and loads of helpful info provided. Really nice and clean. Glad it's pet free as I'm very allergic.

The stairs are a bit scary for the kids going up and down,but if they are careful it's fine.

Kath

1 year ago

Loved the central location which was perfect for our short stay.

Paul

1 year ago

The weekend was very cold, and the heating was insufficient during our stay.
as we have all come home with severe cold symtoms.

Nigel

1 year ago

Right in the town centre

Finding a parking space was an issue

Samuel

2 years ago

A perfect little cottage to enjoy whilst you stuff yourself on fish & chips and enjoy the many pubs Whitby has to offer!

Just be careful if you are tall. You could end up bumping your head in the stairs, but overall a great place to stay!

Judith

2 years ago

This is a cosy little cottage with everything you need for a stay in whitby. The central location is perfect for getting to the local attractions and the property is snug with lots of history. We loved the decor and everything was clean and in great working order.

Parking was difficult and we had to park quite a walk away from the house. There was also some noise on one of the mornings from deliveries to a nearby hotel/bar.

Dianne

2 years ago

The property was spotlessly clean and furnished to a very high standard.

nothing at all.

Michael

2 years ago

Central to Whitby, cosy and comfortable. Beds comfortable, nice linen. Kitchen so well equipped, though we only used the kettle. Everything you need to cook a meal. Wi-Fi easily connected for your needs.

Just make sure you park on the W parking bays, it’s easily to make a mistake as the parking poles are close together. The parking discs are in the welcome pack.

Raymond

2 years ago

a

the inside staircase

Frederick

2 years ago

The property had a lovely home feel to it. It had everything you needed at the property.

nothing, it was great

Jonathan

2 years ago

Location was amazing - very central and nice little cottage

Got a parking ticket

Lesley

2 years ago

we found the staircase very difficult to negotiate.

Andrea

2 years ago

Lovely clean decorated beautifully good sized bedrooms and everything you could need in a cottage great location

Struggled with the touch stay app it wouldn't download so getting information was a bit tricky finding the cottage also tricky as directions don't say its up by a tiny passagway next to estate agents but that's probably in the touch stay app

Shauna

2 years ago

Location was very central and easy to walk to places in whitby.

N/a

Emma

2 years ago

Such a lovely cottage, clean, well equipped and a central location.

W zone parking isn’t very close.

Tom

2 years ago

Lovely little place in a great location

Claire

2 years ago

Easy location close to town

Parking was not very understandable. Didn’t know where correct zones were

Smith

2 years ago

Quaint and cosy, comfy beds and Netflix ! Very handy location, tucked away in a quiet little nook. Bed was super comfy,; slept like a log! Pristine inside. Modern programmable radiators were fab for a quick warm up.

Parking was a bit tricky as the W zone was generally full.

Joanna

2 years ago

Nice clean & modern

The staircase is quite difficult to negotiate

Denise

2 years ago

Fantastic location in the heart of the town so very easy to walk around all the amenities. Everything we needed was at hand. Comfortable beds, kitchen was well equipped, nice bright decor and very clean. It is compact but was perfect for our needs.

The stairs are steep so would not recommend for anyone with mobility issues but was fine for us.

Hayley

2 years ago

Excellent central location, yet tooked away so quiet
Lovely decor, lovely and clean.

Farley

2 years ago

the property was very clean and central

found the stairs very dangerous. our 6yr old son was with us so I had to sleep in his room upstairs for fear of him getting up through the night on his own.

Jeffos

2 years ago

It was in a prime position to all the bars and restaurants only 10 minutes walk to beach

Court yard wasn't very private there were three cottages to share small outdoor seating area
no tea towels
And not enough shower gel

Andrew

2 years ago

Lovely cottage, location spot on .

Venetia

2 years ago

The Decor was very nice.

The parking was a huge issue and not being able to find the property. Had to locate a parking space ( when we actually found the allocated streets) then had to carry heavy bags from the car to the property. No outdoor space to enjoy, no privacy as the back of the Estate Agents office with people sat at desks were facing us directly when we left the property or stood outside, lots of noise with people talking/shouting in the courtyard/ dragging bins, etc.. could here all this clearly as the windows aren't double glazed. The stairs were slippery ( wooden floor) and very narrow to get to the upstairs rooms...no door on the twin bedroom either as it's a loft space.

Christopher

2 years ago

great property. perfect location

bit hit & miss if you can get a parking space near the property but that’s a minor issue - & not a big deal

Stephen

2 years ago

Quaint, historical cottage set right in the heart of the town

parking was confusing!

Sarah

2 years ago

All of it

nothing at all

Chris

2 years ago

Clean property with easy check in

Chingyin

2 years ago

Lovely cottage super near to high street. Slight issue with finding car park but that's just an issue within Whitby, and we were generously provided a discount card for W. Do make sure to park correctly, otherwise tickets may happen! Easy to stop near the cottage and load off luggage before going off to find parking. Instructions clearly provided, do read through before visiting so familiar with what needs to be done if you're driving.

Nothing!

Karen

2 years ago

The cottage was lovely, very quaint and cosy.The closeness to town centre was great.

Parking a few streets away and the noisey pubs

Enhui

2 years ago

A very good experience! 😃😃The room was clean and tidy and very well stocked with cutlery! I stayed with my friends and felt the room decor was very cosy too. My only regret is that I only stayed here for one night… Next time if I go to Whitby I'd still choose this place and stay for a few more days! BTW, the landlord was very welcoming and quick to respond to messages!

Alison

2 years ago

Fantastic location, and a lovely characterful little cottage.

It could’ve done with a cafetière, but that’s being fussy!

Joe

2 years ago

,.

Michael

2 years ago

A wonderful cottage in the heart of Whitby. Very clean and tidy.

Aimee

2 years ago

Modern decor with all amenities. Central location. Smart TV with WiFi was excellent. Complimentary tea and coffee facilities with small milk was appreciated.

Even though a good central location, at the weekend it was very noisy due to entertainment in surrounding bars. Stairs are quite narrow and steep - additional handrails would be safer. I didn’t find the front door locking very safe (no additional locks etc). It would be very cold if you stayed in the winter months. Outside courtyard grubby.

Daniel

2 years ago

Great clean cottage

Anonymous

2 years ago

a good central location, good kitchen, good heating and WiFi, comfortable beds, nice bathroom

The hard wood floors, 2 x spiral staircases are not practical for a 2 yr old. I truly believe with no baby gate it really is not practical to stay there with a 2 yr old, the floors are extremely slippery for a small child and whilst I acknowledge other families will happily stay there for me it did not work. again, outside the remit of the owner of the cottage the pub nearby is ridiculously loud with live acts until midnight even on a Sunday and the parking permit scheme is really difficult especially when the loading bay is busy
there are a number of reviews mentioning the loudness of the pub and again whilst the response is nothing can be done it is right to make future bookers aware-it is something to really consider before booking.

Mark

2 years ago

well located, clean and well organized

stairs would be tricky for less mobile

Stuart

2 years ago

The location was perfect extremely good facilities and well maintained

nothing

Samantha

2 years ago

clean
great location
comfortable.

couldn’t quite get the downstairs warm enough even with the radiator on high. draft from the stairs when sat on the sofa.

Zoe

2 years ago

location, layout, clean and comfy

bit cold, heating not great

Steve

3 years ago

Great little cottage very clean and great decor

Daria

3 years ago

Great location. Nice place to be based for a quick trip to Whitby.

Joanne

4 years ago

Good points - very clean, nice sized bedrooms, nice bathroom, central location. Bad points - difficult to access with luggage and two young children - we knew there was no parking but didn’t realise we couldn’t even unload outside and then leave to find parking - you’d really struggle without two adults present. Small living area - you’d struggle for more than a few day’s with full capacity. Frontage a bit dirty and access is up an alley and past about ten bins. We had a good trip but wouldn’t stay again unless cost was a lot less!

Lucinda

4 years ago

A great base from which to explore Whitby. Full of character and super clean. Perfect for our few days away

Lindsay

4 years ago

Great location. Very clean and great design. It’s a snug space but we were a family of 4 with young children and we’re out and about all day. Stairs are very tight so not advisable for older people or limited mobility. We had a great time

Lynne

4 years ago

Lovely little cottage in great location. Beautifully clean. Single glazing means seagulls are particularly noisy so take earplugs!

Sharon M.

4 years ago

Beautifully and tastefully decorated. Well equipped and welcoming. Beds so comfortable. Really good access to town. Only issue was smoke alarm sensitivity and would stairs challenging if any mobility issue