Vanessa

1 month ago

Location of the property and layout also very quiet

When I arrived at the property found that one of the beds had not been made and used bed linen still on the floor. In both bathrooms dirty towels had not been removed and no clean replacement towels had to wash them ourselves. The kitchen bin was full had not been emptied so not nice smell. The freezer could not be used as it needed defrosting , kitchen floor needed a sweep and old sock found behind radiator.
I contacted Host and Stay to resolve issue including sending photos of what I found but nothing happened if we didn't have washing machine in the property we would have had to purchase towels. For the price I paid and the standard of property displayed in the photos this was not acceptable. This was a surprise trip for my partner and did not get off to a good start.

Vanessa

1 month ago

Location of the property and layout also very quiet

When I arrived at the property found that one of the beds had not been made and used bed linen still on the floor. In both bathrooms dirty towels had not been removed and no clean replacement towels had to wash them ourselves. The kitchen bin was full had not been emptied so not nice smell. The freezer could not be used as it needed defrosting , kitchen floor needed a sweep and old sock found behind radiator.
I contacted Host and Stay to resolve issue including sending photos of what I found but nothing happened if we didn't have washing machine in the property we would have had to purchase towels. For the price I paid and the standard of property displayed in the photos this was not acceptable. This was a surprise trip for my partner and did not get off to a good start.

Alison

1 month ago

It was a beautiful house very clean I would definitely stay again perfect location.

Stephen

1 month ago

A "wow" property. Stunning throughout and loved the top floor room.

Nothing. A great property.

Louise

1 month ago

Had the most amazing time, the house was superb, the icing on the cake was definitely the bar, balcony and views from the top floor. Would highly recommend- we really enjoyed it.

Adam L.

2 months ago

Stylish property in the centre of Whitby in easy reach of all that Whitby and the Yorkshire coast has to offer.

Valerie

2 months ago

Great location

Extra days parking

Tracy

3 months ago

Rooftop conservatory bar & terrace

Nothing

Gemma

4 months ago

A gorgeous house in a really convenient location. The views from the rooftop bar are stunning. The property has been decorated to a high standard throughout, beds were comfortable. Lots of information provided beforehand about the property. You will have everything you need to self cater.
The only real issue was parking, we ended up using a nearby pay and display at an extra charge of £9.60 per day as there was nothing else available. Also, appreciated the bottle of prosecco but really feel for the price point of £325 per night a welcome pack should be provided of at least some basics like milk and bread.

Taryn

4 months ago

Beautiful decor and rooftop bar conservatory!

Nothing, it was exceptional!

Carl

4 months ago

Amazing house, great location, walkable to town and the waterfront. The venue from the rooftop bar was stunning, never tired of it. Ice machine in the top bar was a nice touch as was the history of the house in the book. The bottle of Prosecco on arrival was most appreciated.
Parking was slightly challenging, but we used the pay & display next to it for £9.60/day.
Will definitely return and have already recommended Whitby and the house to others.

Barry

5 months ago

Would recommend to anyone. Attention to detail and the standard of finish within the property is outstanding.

Alison

5 months ago

This place is stunning! So well decorated and top quality furnishings! We will definitely be back xx

Nothing

Wendy

1 year ago

Great centrally located accommodation. Very clean and very comfortable beds.
Wonderful view of the Abbey.
Management company quick to try and sort a problem we had.

Stephanie

1 year ago

Great property in a fantastic location! Lots of stairs though so would not recommend for people with walking difficulties, although my 85 year old mother was staying with us and able to navigate the stairs slowly and carefully without problems and despite having two hip replacements! The parking in the area was also difficult but to be expected as it is so centrally located. What you can't beat is the quality of the overall home and the views from the roof over Whitby, which were stunning. Great communications by the team responsible for the property too. Would highly recommend!

Pauline

1 year ago

Beautiful house. Snug at the top perfect spot to chill. Super location for the town centre.. parking a bit tricky but permit provided. Would go back and def recommend

Ben

1 year ago

All great…lovely location and beautiful house with wonderful views.
Decor excellent and beds super comfortable.
Would recommend to most people visiting the area.
Lots of stairs so probably not the best for elderly or v young children.
Furniture in bar room not very comfortable which is a shame as the view was so nice!!!!
Recommended.

David

1 year ago

Great property. Super nice to stay and a very short walk from all the fun of Whitby.

Gita

1 year ago

I liked everything , ... thank you

just a minor thing . there was no towel in the downstairs toilet. It would be nice to have a full length mirror next to the exit .

Diane

1 year ago

Dirty roof leaked all over the bedroom stairs asked for help needed clean bedding my son and daughter had to go home couldn’t sleep in the bedroom!!! All promised never happened after several calls, messages , they promised !!!! Nothing such a shame as it has beautiful place if it was looked after properly,

Tracy

1 year ago

Amazing weekend in a beautiful house. Nice touch with bottle of Prosecco & Rooftop bar was fab and had a fridge and ice machine as well as a music system. Amazing views and 5 min walk into Whitby. The only thing I would point out is that although the house was very tidy & clean it was very dusty everywhere which was a shame. 1st night we all ate at abbey wharf and were lucky to get table on terrace with a view. The Whitby Deli was just around the corner and great. The brewery is lovely to sit and have a beer overlooking the abbey. Cosa Nostra did great Italian food and pizza west was really good to with a unique menu and salted caramel expressos to die for. Moon and sixpence is also a lovely cocktail bar especially if you can get a table outside. Lovely shops in the lanes on way to 199 steps. Robin hoods bay definitely worth a visit too. All in all would recommend but cleaners need to up their game. Would go back. Had a great weekend

Katherine

1 year ago

Had a wonderful 3 night break. The property has been beautifully decorated and is laid out over 5 floors.
It is ideally located for exploring Whitby and has lots of amenities near by. The top floor has stunning views.

Pauline

1 year ago

Well positioned with two excellent outdoor spaces, lots of thought gone into everything and tastefully decorated throughout. Ideal for grown-ups; one room on each floor and six flights of stairs and no cot or chair provision make it less so for small children. Challenging parking, compounded by need for permits that arrived at the eleventh hour. Despite this “glitch in the system” (host’s explanation) can recommend the property as being in first-class location and a delight to inhabit. The top floor cocktail bar with glass wall and view across to the abbey is unsurpassable.

Dave

1 year ago

great view, large space, well decorated, quiet, attention to detail.

Stairs, but I knew they would be there.

Natalie

1 year ago

Beautiful place to stay, particularly enjoyed the top floor terrace! Convenient location to the main attractions in Whitby!

Richard

1 year ago

location excellent central, terrace bar and views excellent.

this was our second stay… and disappointed to say that we had issues with obtaining the parking passes both times from host & stay.
either arrived late or for too short for our stay.
also for nearly £900 for the weekend we were shocked that no soap provided for the bathrooms & no welcome pack except bottle of Prosecco… seemed a little mean?

Andrew

1 year ago

A beautiful property that exactly matched the description. Really well designed and furnished with an amazing view of Whitby Abbey and the sea from the ‘Chill’ room and it’s balcony. One of the best properties we have ever stayed in.

Adam

1 year ago

Fantastic place to stay, beautifully appointed and excellent location. Only danger is with the view from the top floor decking, you may never go out!

Melissa

1 year ago

Lovely property. It is in a great location and has been renovated to a high standard. Kitchen was great.

Ann

1 year ago

close to centre of Whitby. Fantastic views from bar at top. Lovely balcony at top and pleasant little yard on ground floor. very clean throughout with beautiful kitchen/diner. We all loved the decor throughout this property

Set over 5 floors so stairs may be tricky for some but we found this fun!

Marina

1 year ago

Beautiful decor & loved the rooftop bar & balcony

Mark

1 year ago

Stunning place with great views off the top deck. Brilliant location would stop again.

Samuel

1 year ago

Perfect place! Clean, fresh, and modern. Great location right in the middle of town, around the corner from some nice pubs, cafes, and Botham’s famous bakery. Also, that view overlooking Whitby from the top floor is incredible!
The place is spread throughout 5 floors, which was kind of fun and worked well to get the views, but my 80 year old parents had a bit of a hard time with all the stairs. Just something to keep in mind if you also struggle with lots of stairs, etc. Though if you can handle those 199 abbey stairs and all the hills in Whitby, maybe you’d be ok!
Overall we loved the place and already said we’d stay at this one again!

Linda

1 year ago

The location & townhouse was perfect.

Couple of issues with cleanliness

Heidi

1 year ago

the rooftop bar area and views are amazing!

it’s a long hard climbe to the top!

John

1 year ago

A marvellous few days away with the family. We really enjoyed hanging out on the roof terrace in the cosy warm and the house was a great base to get out exploring from and a pleasure to come back to.

Rebecca

1 year ago

amazing balcony and views. beautiful interior very high standards

nothing

Victoria

1 year ago

Such a great house in a perfect location. The house decor is lovely and the upstairs bar is fab! Really loved staying there. Comfy beds, lovely linen, loved it all! We will be back.

Muskaan

1 year ago

It’s a beautiful house with great location and stunning views.
The bedrooms are spacious and comfortable to sleep in.
The kitchen/ dining area and the terrace bar were the highlights- fully equipped and modern.
The bathrooms were clean and the shower pressure is great!
It’s less than a minute’s walk from the Main Street and a few mins from the beach.
We thoroughly enjoyed our stay.

Jacqui

1 year ago

great location, house lovely

Not about the property but the number of e mails received from Host & Stay, which were then duplicated by Booking.com

Thomas

1 year ago

A beautiful renovation would be ideal for two couples. The rooftop room and terrace has a fantastic view over Whitby to the Abbey. Would definitely look for same house next time in Whitby

Simone

1 year ago

Views from the roof top bar to the sea and abbey were amazing - photos really do not do the property justice!
Beds were super comfy and the kitchen was the best we’ve experienced of an Airbnb type - it had everything we needed.
Host & Stay communicated well throughout our stay and they kindly allowed our greyhound/ whippet cross to stay and provided parking scratch cards which allowed us to park on Back St Hilda Terrace. We would not hesitate to rebook if visiting the area again.

Only thing to note was that we were charged a £60 cleaning fee as part of the total costs but when we arrived the sofas were covered in sand and the light switches, side tables, lamps etc throughout the house were all dusty but that was literally our only mini grumble and didn’t dent our holiday in anyway!

Janet

1 year ago

a really lovely place to stay

Andrew

1 year ago

This place really stood out when I was looking for a place to stay in Whitby, and for good reason. The 'sky bar' is a wonderful place to sit and gaze at the sea and the view of the abbey, glass of wine in hand! I wanted a place where we could be happy indoors if the January weather was naff, and so we were very content on one of our days to chill around Devereux House without even stepping outside. On the sunnier days, though, we did venture out and the delights of Whitby were just a few minutes' stroll away; the immediate neighbourhood was peaceful. Each room felt generous and luxurious; as guests, we felt cared for. Wish we could have stayed longer. Sure, it wasn't our cheapest booking, but we got what we paid for. And on another note, I can heartily recommend Whitby in January - I'm used to it being so busy in warmer months, but it was fab (for us) to stroll around quieter streets. Thank you.

Nicole

1 year ago

What a fabulous house, had a wonderful 2 night stay with friends. Top floor bar was amazing, the view was well worth the stairs. Right in the centre. Will definitely be returning.

Simon

1 year ago

Fantastic place and in an ideal world worth the premium price, the location is ideal and the rooms are all amazing - the rooftop bar is something else!
But - the kitchen tap was not fixed to the worktop making it almost impossible to use and the separate freezer was unusable being almost entirely full of ice - literally! Then there was the broken glass left on the floor in the roof bar that our dog picked up - luckily I was there and managed to deal with it before there as an incident. 12 days later I'm still waiting for a response to this issue.
Quick to to take your money - not so quick to carry out necessary maintenance or indeed clean adequately for the £60 cleaning fee - broken glass on the floor and plenty of dust on lampshades etc.
Was supposed to be a memorable stay for special event - but memorable for the wrong reasons unfortunately.

Jordan

1 year ago

Stunning place in the perfect location. The view of the Abbey from the top floor was even better than in the photos! We were a bit put off by the £250 deposit, but it was refunded in full in a very timely manner.

Duncan

2 years ago

The property was Marvellous and house was beautiful.Cannot fault the property at all and made our visit especially as we were with family from Australia who were amazed by it and made our visit to whitby.

Katinka

2 years ago

Amazing property in perfect location. Hope to be able to visit again soon, the roof top terrace would come into its own in summer. Really beautiful place.

Alison

2 years ago

Beautiful house, looks exactly like the pictures.
Attic bar has stunning views and a bonus having a wine fridge, kettle and running water.
You must be happy with stairs as its a long way up, but well worth it.
Neighbourhood was very peaceful but you are with walking distance of all the sights.

Daniel

2 years ago

Fantastic place, couldn't be more central, and great views of the Abbey from the top floor.

Peter

2 years ago

There’s the saying, you get what you pay for, and this is spot on with Deveraux House.
The location is right in the heart of the town and the property is first class. Every room is decorated to a very high standard.
The sky bar is brilliant to ‘Chill’ and soak in the fantastic view across to the sea and abbey.
Yes it cost a little more but wow is it worth it !!!!!!

Liam

2 years ago

Great location, great accommodation. Easy process and communication/great organisation. Would definitely stay again. Parking could be an issue.

Tansy

2 years ago

Beautifully presented and nice space to be in, the roof terrace is a great asset and making a lovely place to have an evening drink. Kitchen well equipped.

It would have been useful to have a clothes airer to dry clothes on, once you have used the washing machine. The cleaners need to pay attention to small detail. The bedside cabinets had coffee marks on and the bathroom floor wasn't clean on arrival (top floor bedroom).

Shaun

2 years ago

Just returned from a fabulous weekend. The house if anything is better than the pictures suggest. Both bedrooms were large and clean. Great location too. Thank you so much, would definitely like to return.

Emma

2 years ago

Beautifully presented home over 5 floors. Beds very comfortable, rooms clean. The views from the top were amazing. Communication was fast and helpful. It’s a great location for the town without being too loud. Only thing we would appreciate would be two sets of keys as the type of door needs to be locked when someone is out meaning at times I was locked in upstairs otherwise anyone could get in. It’s not very accessible for those with mobility issues so I wouldn’t recommend it if you struggle with stairs. We were very happy staying and would love to visit again.

Stephen

2 years ago

Absolutely gorgeous property in a fantastic location in Whitby - really well equipped, lovely furnishing and the top floor is a real treat with the bar and terrace with a view across to the abbey.

Clare

2 years ago

The property was even better in real life, kitted out to a high standard and a lovely setting close to all amenities. Fabulous view of The Abbey. Handy parking and close to some lovely bars, cafes and restaurants. Had a lovely cocktail at Mademoiselles. Would definitely recommend.

Jojo

2 years ago

Stunning house the photos really don’t do it justice, fab location and beautiful views

Michelle

2 years ago

Deveraux house is spectacular especially the roof top bar space with open bifold doors with amazing views over roof tops to the abbey. Set over five floors, we spent most of our time at the top which had comfortable furniture, fridge for drinks and an ice machine.
The kitchen on the ground floor was well equipped with all you need plus washing machine. The lounge decor and furnishings was stunning, as were the two bedrooms with queen size beds, walk in robes and ensuites.
Overall a grea stay and would highly recommend.

Kath

2 years ago

The house is stunning, really beautiful. However the best part is the location, in a really nice part of Whitby close to wine bars and delis and the beach.
The stairs do get a bit tiresome as we were constantly up and down but the view from the top is well worth it (and we had to carry our old dog!). Loved it...will be back!!!

Jerry

2 years ago

Great location. Great views. Comfort, decor and relaxation all spot on.

Set over 5 floors so hard on the knees.
Bi-fold doors badly fitted and stiff to open.

Diane

2 years ago

Lovely house in a good location, easy nearby parking. A very enjoyable stay.

Laura

2 years ago

Great accommodation. Brilliant location. The best view of Whitby you could find. The rooms are all beautifully decorated. We loved every minute of it and can’t wait to go back.

Francesca

2 years ago

This was a fantastic, well-equipped house. The sky bar was a particular hit with everyone and made the stay a great experience. We were the first to stay in the house so there were a couple of teething issues but communication with the host was good and we resolved them easily.

Donna

2 years ago

The room and deck on the top floor was so welcoming and comfortable, and the view was stunning! We had fun in Whitby and a wonderful holiday weekend! Thank you Deveraux House