Host & Stay | Jacksons Cottage
Entire home in North Yorkshire, United Kingdom
Show more
Select dates to see prices
Managed by
Dale S.
Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Bedroom 3
2 single beds
Amenities
- Bath
- Hair dryer
- Shampoo
- Washing machine
- Dryer
- Essentials
- Hangers
- TV
- Wifi
- Dedicated workspace
- Kitchen
- Pets allowed
3.83 · 24 Reviews
4 months ago
I must express my disappointment in the property. On arrival on Friday, we followed the instructions and entered the property through the metal gate, walking past a wooden pallet, lots of rubbish in the passage and general mess, we finally got the front door in the dreary passageway. Upon entering the property, it was immediately clear that the cleaning was not up to standard for an Airbnb property. The food mess left on the table and chairs, the splats of drinks on the staircase, the thick dust throughout the property can only be an accumulation of months of neglect. The carpets had hairs, food and dust and clearly not been hovered. We found wooden spoons with hard crusted food, a bowl and roasting trays with mold stuck to it, fingerprints all over the microwave and a filthy oven. We found ourselves having to clean everything we needed to use beforehand as we couldn’t trust anything. Bedrooms had used ear buds on the floor, in the drawers and hairs in the bathrooms, FILTHY
1 year ago
We were disappointed with our stay. The place needs a deep clean and freshen up. Marks on the walls, kitchen dirty with food in the draining board etc. One of the toilets broke, I messaged to get it fixed and 2 days later nobody had been out. We were leaving the next day so told them to leave it. Also, the bathroom door on the middle floor locks you in. I’ve since looked at reviews on different sites and the toilet breaking and door locking are mentioned quite often so I don’t understand why they don’t fix the issues. Maybe we didn’t read into the property enough but there is no hand wash provided in any of the 3 toilets and the stairs are really steep. We didn’t realise the place was set on 4 floors which we found a pain. The location is great though. You couldn’t be more central. We we just disappointed mainly with the cleanliness and upkeep of the property. Such a shame.
1 year ago
Stayed for a long weekend - two couples and 2 children. Great location, close to amenities and plenty of exploring opportunities in walking distance. Property was as pictured although it felt a little unclean - crumbs in kitchen, dirty mirrors and hair, but the beds were comfortable and we all slept well. Downstairs bathroom latch was broken so beware not to get trapped inside! Overall we enjoyed our mini getaway and Whitby is a beautiful place.
1 year ago
Really great place to stay. Would like to come back. Damage waiver needs to be more clearly written or put in with the information about the payment options. Host was quick to respond and always felt we could get in touch with them. My 30th birthday was extra special because of the location and quality of the property!
Location
North Yorkshire, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 6 guests maximum
- Pets allowed
- No smoking
-
Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed