Simon

2 months ago

as our 30th wedding anniversary, we just wanted something that would help to create the best of memories.....it did that, and more some. The location was perfect for everything we wanted. The apartment was exactly as described and on the one occasion we needed to contact the owner/host, they responded almost immediately. The only small downside was not being able to park close by but we were prepared for that, being in the middle of the town, plus the description did highlight this. A big thank you from my wife and I.....we will be back again, I'm sure.

Jake

2 months ago

The location for the apartment and the apartment itself was very easy. A brilliant base for a weekend away. However, I’m sure stevie wonder could clean it better. Dust balls behind doors. Dust clumps down the side of the bed. The living had a run of dirt around the edges of the room. The stairs has not seen a hoover for a long time. The bathroom looked grubby in the shower with mold growing on the silicone. The windows haven’t seen a clean either. The whole apartment needs a deep clean and a lick of paint. This is the disappoint we felt with the apartment. We did spend a lot of time exploring but when we did return the apartment we had to be be careful where we put stuff to not get covered in dust or dirt. I do hope this is booked in for a deep clean as I don’t want other people disappointed when it isn’t the cheapest weekend away on air bnb.

Kim

2 months ago

The apartment is nice, it's well-represented by the photos and really well-located. Unfortunately, we had some issues that really impacted our trip. The WiFi didn't work at all. We called up support and they treated us like morons 'Have you turned it on at the wall', 'Have you entered the password properly' etc? And it feels a bit insulting after reading previous reviews where this is clearly an ongoing issue. The scratch card for the parking was not there on arrival. Support said they would resolve the issue. This meant they would drop off a scratch card at some point in the key box, and NOT TELL US that it was there. So we didn't find it until the end of the trip. The shower downstairs still wasn't working. There was a lot of dust all over the place, esp. under the beds. They didn't provide a vacuum cleaner or even a broom or dustpan and brush which was a real pain since we had an infant and a pet with us. And the corkscrew was broken. Really lacking in attention to detail.

Chris

3 months ago

Great place perfect location would definitely stay again

Joanne

4 months ago

Excellent location however previous reviews about cleanliness, poor WIFI and broken shower still appear not to be resolved. Toilet in downstairs shower room wasn’t cleaned to a high standard, seat and hinges had dust still evident. WIFI wasn’t fit for purpose. Ended up using our own data. Smart TV in property but WIFI not strong enough to stream anything. Had to rely on Freeview. Shower next to kitchen is broken as you are unable to regulate heat. Water gets dangerously hot and unable to use. Hinged Doors to bathroom from main bedroom are broken with loose screws evident when we arrived. This property is modern and in a great location, however the unresolved issues really let it down. Was fine for us for the one night we were there but wouldn’t rebook for any longer.

Joanne

4 months ago

I loved the location, within a stones throw of the river. The apartment was ok, the single beds were flat and a pancake though and had no bounce back, meaning you could feel the wooden base. Got my daughter to put the other quilt from the other single bed on the base to help. The master room was much better. The lounge is nice, well equipped but the sofa was a quite stained and needs a good clean. The WiFi never worked either despite many attempts The kitchen was poorly equipped- one teabag meaning we’d had to eek a teabag out at night when we got in, and a few sachets of milk.. not what I’d expect paying over £200 for one night! The cups and plates were grubby and sticky, not sure they were clean and no washing up liquid to clean anything? Shower facilities good Check out was 10am, asked for late mr checkout as no one booked the following day bit was refused. Was will to pay extra.. All in all, good location, needs a good clean. Think about the hospitality side though!

Isabella

6 months ago

Had an okay stay… the flat was nice with a decent space. It wasn’t clean to highest standard as we found a lot of dust under the bed feet and behind stuff. It also had some stains in the bathroom but nothing major. Location is great with many restaurants around as well as the beach. Very close to the train station as well. We did have problems with the internet and didn’t receive much help on how to actually fix the problem and have internet access. The single beds on the second bedroom are also terribly uncomfortable. The shower on the first floor also didn’t work properly. I think is would be a better option for a couple only as the main bedroom has a great space.

Matt

8 months ago

Location is fantastic, really central to everything you’d want in Whitby, and you watch the bridge in action from the sofa! Accommodation is decent size, and averagely equipped. Standard of cleaning is was pretty poor prior to our stay, with cobwebs and dust in most rooms, and a huge damp patch above the sofa (appreciate that can’t be cleaned away, but doesn’t leave the apartment as it’s presented in the photos). WiFi also didn’t work, and the tv only had free view and streaming services, so very little to watch. Had planned to stream from our devices to the tv, but needed the WiFi to work to do this. Mentioned both of these in the “first impressions” feedback I was asked for and heard nothing back. Also given the need to pay an additional damage waiver (the only time I’ve ever been asked this on an airbnb booking!), all results in a booking/stay experience which was pretty average.

Georgia

8 months ago

Such a perfect central location! As described, fab for what we needed. Great information provided for check in, parking etc. We have a 2.5yo so it was an extra bonus to find baby gates and kids plates etc. when we arrived

Anthony

11 months ago

The apartment was in a great location and very clean, glad we didn’t take the dog as it wouldn’t have been suitable. The bed wasn’t king size as advertised and there was no hair dryer, not a big problem but travelling with 3 ladies they wasn’t best pleased.

Janet

1 year ago

Wonderful place to stay, extremely clean, very welcoming feeling. I would definitely go back and stay in the same apartment again and we have recommended to our friends.

Clare

1 year ago

Great apartment! Right in the heart of the town. Great views out to the river, bridge and beyond. The apartment is fully equipped with everything you might need. Would definitely stay again!

Megan

1 year ago

Lovely stay in Whitby with husband and infant son. Felt very much at home. Lovely apartment in a fantastic location. The online information book for guests was a godsend.

Adam

1 year ago

Great location, we didn’t have to use the car all week. Highly recommend for base location within the heart of Whitby. As listing states property is up numerous stairs but this gives you great views.

Hannah

1 year ago

Really nice apartment as described, was a nice touch that the hosts sent information about their favourite places to eat/visit in the area. Would definitely stay again.

Janet

1 year ago

We were on the 3rd floor - stairs were narrow - not easy with cases. Take ear plugs the seagulls don't stop! We had a nice break in Whitby - the flat is nice and well located - we parked in the Station Car Park (5 minute walk). Left the car there and used the bus. Recommend the walk to Robin Hood Bay. Nice Fish & Chips Magpie Cafe and really good Turkish in Four Seasons.

Christine

1 year ago

We stayed for two nights, as a family of 4 and the apartment was perfect. The instructions were so helpful, from restaurant recommendations to how to adjust the underfloor heating, it was so thoughtful. Would definitely stay here again!!

Claire

1 year ago

This was like a home from home & everything was as expected. Just one tiny downside…off loading the car & going up three flights of stairs was not a problem till I returned to move the car and it had been ticketed In the space of 10mins. Future guests be very aware of this as they are very keen.

Daniel

1 year ago

Great apartment, being situated on the top floor we had stunning views of the harbour and the bridge. Living room was my favourite, very comfy. Could have stayed all week.

Alice

1 year ago

The property matches the photos exactly, and is in a fantastic location. We stayed here for 4 nights and had a lovely time. Pros- Location: Fantastic views of the Abbey and walking distance from Whitby train station. You couldn’t be more central. Large living area 2 bathrooms Information guide provided with information on the property and surrounding area. Clear instructions provided by hosts. Cons- Parking: while a permit was provided, we were unable to find an available W zone parking space and eventually parked a 10 minute walk away. This however, is a problem with Whitby itself and not the hosts. Cleanliness: overall the property was clean, however there was an odd smell on arrival and some hairs were found under the duvets. Only one toilet roll provided and no hand soap. At no fault of the host, the property does receive a lot of noise from the streets/pubs below and seagulls, however this is noted on the listing and we still had a great experience.

Lucy

1 year ago

A very nice stay. The apartment has been really nicely done with good quality furnishings which make all the difference. They have pretty much thought of everything so it makes it a real home from home in a fantastic location.

Sarah

1 year ago

Absolutely lovely apartment with great facilities and excellent location. Hope to come again soon!

Jenna

1 year ago

We had a very pleasant stay at the Cosy Coastal apartment. The living area was comfortable, as was the bed. The only downside was the difficulty unloading our luggage on arrival.

树懒

1 year ago

The host was slow to respond.The code was not sent to us late for the first time check in.The next day, there is a problem with the door lock. The keycard is in the key entrance).

Jenna

1 year ago

The accommodation is in an amazing location right in the heart of Whitby. The apartment is clean and well equipped. Communication and support from host and stay was great. Thanks

Steven

1 year ago

Great central location, clean and tidy, perfect stay.

Becky

1 year ago

We loved staying in the cosy coastal apartment. The place was so welcoming and very clean. It had all the things we needed in the kitchen and the living room area was such a nice place to just relax. The bedrooms were lovely and clean and the bed was so comfy. The bathrooms spotless also. The location of the apartment was perfect- right in the centre of Whitby. We will definitely recommend this place to everyone.

Paul

1 year ago

A lovely place, beautiful view and the host was an excellent communicator. we would 100% recommend this to someone else.

Wendy

1 year ago

This flat was beautifully decorated, very scandi and done to a high standard. It was beautifully clean and the bed were very comfy. Unloading a car and parking is not the most straigh forward!

Louis

1 year ago

Beautiful apartment right in the middle of Whitby with great views, great value for money and lots of space for family of four plus a dog. The communication via phone was very easy and dealt with any questions I had. Would definitely recommend and would come again.

Kate

2 years ago

Gorgeous little flat, with an amazing view over the harbour. Well equipped, clean and comfortable. Great location right in the middle of Whitby. Able to walk to everything with a great information book in the house. Definitely worth noting that it’s on the 3rd floor with very narrow stairs if carting all the stuff that comes with a toddler with you! But this is very clear in the listing.

Max

2 years ago

Location literally couldn’t be any better unless you slept on the streets, accommodation is exactly the same as the photos and all round great place to stay, would definitely return.

William

2 years ago

Charming and modern flat with views of the swing bridge from the living room window. Great location right in the heart of Whitby so prefect for tourist visiting Whitby. 3 flights of stairs may not suit older guest, but they have flats on floors 1 and 2 I think.

Jo

2 years ago

We had a great stay with our two children and dog. Great view of the harbour and Abbey from the lounge window. Central location with easy walk to the beach!

Llewellyn

2 years ago

we really enjoyed out stay, the location was beautiful and the room was stunning. Be prepared for a bit of a walk with your bags, as the parking is not guaranteed to be near the accommodation.

David

2 years ago

The apartment is in a lovely location with nice views of the swivel bridge. It is on the top floor and would be difficult with small children and adults that aren’t as mobile as they used to be, if taking a dog you have to be mindful of how many stairs you have to keep climbing and no grass within close proximity.

Vicky

2 years ago

Great apartment - can’t get more central.

Young

2 years ago

Perfect location, quite modern and comfortable beds. Some amenities not functioning, like electrical tower railings or extraction fun in kitchen, but we didn’t really need them for this stay, already gave the list to host so hopefully they’ll be fixed for future guests, but overall a fantastic experience.

Siobhan

2 years ago

Great location

Katherine

2 years ago

Super flat in the heart of Whitby. Lovely fresh decor, clever use of space. Comfy and stylish furniture with everything you could need. Remember you really are in the midst of things so there will be pub noises in the evening, and of course seagulls all the time! Didn’t bother us but light sleeping children may struggle. Wifi patchy - that’s literally the only flaw we found! Really enjoyed our stay, great place to base yourselves. Look out for the Whitby deli up the road - preorder delicious meals to heat at home or lunch boxes to take out!

Cath

2 years ago

Great flat and brilliant location. Couldnt have wanted any more: lots of information on the flat and local area. Very pleasant stay.

John

2 years ago

If you fancy a trip to Whitby you should really consider this accommodation. You couldn’t get more central. The flat itself is so comfortable, clean and has everything you need. Beds were great, showers brilliant and the kitchen also has everything you need. I really couldn’t fault anything. Great communication from the hosts and the instructions and manuals are helpful. Really loved our stay. Thanks.

Jordan

2 years ago

Friendly and prompt communication. Property was even nicer than expected, hosts really have thought about a lot and made the experience welcoming and relaxing. Coffee/tea/sugar/milk a lovely touch. Guide of the property and what's nearby really helpful. As with anywhere in Whitby we've stayed before, the seagulls act as your alarm clock, but you get used to it. No doubt we'll be visiting again.

Joanne

2 years ago

Lovely modern apartment with everything you could need. Perfect location and good communication from the host when needed. Would definitely recommend.

Louise

2 years ago

A fabulous apartment, very comfortable and well equipped in a excellent location. We had a good stay and would come again.

Dan

2 years ago

Great location and high quality accommodation. A great 3 day break for us. We’d happily stay here again.

Amy

2 years ago

Can’t rate this accommodation and host highly enough! Ideal location, new amenities, nice touches throughout including milk, tea, coffee on arrival. Communication and customer service were also top notch! We’ll be coming back x

Duncan

2 years ago

It was our first time staying at Cosy Coastal in Whitby, and what a great find it was, a fantastic apartment. With great views over Whitby, dog friendly as well. Super cosy beds, and all the things in the apartment to make your stay comfortable. Right in the centre of the action, perfect location.

Chloe

3 years ago

We lovely our family stay at this Cosy apartment in Whitby. The company really could not have done any more for us. We would definitely recommend this beautiful apartment to stay and we wild love to come back again next year!

Sophie

3 years ago

Gorgeous apartment- very well thought out, excellent location and very clean. Definitely recommend!

Richard

3 years ago

Beautiful apartment with plenty of room for all 4 of us, clean and tidy with perfect view of the Abbey from the living room.Great location right on the harbour,the free parking permits are great too as parking in whitby is tricky.Great place to stay with kids,would definitely book again.

Andrew

3 years ago

I have taken two stars off. en-suite shower not finished by builders Bedrooms very light as blinds not blackout so that combined with Seagulls making a racket at 6am mean you are up early!! Bedrooms are in the loft space so right next to the birds

Nicola

3 years ago

Fabulous apartment and fantastic location. Great communication throughout will definitely be back