Julie

2 months ago

Whitby is amazing, the Abbey was stunning. the locals are very nice. plenty of restaurants treachers fish and chips was the best I have ever had. the accommodation looked just like in the pictures but I was quite disappointed with the cleanliness of it. it had not had a proper clean. the bathroom shower and floor was very dirty. I did reach out to host and stay and they did reply promptly with an apology also if I wanted them to send housekeeping over but I declined this because I had already wiped over things we were going to use. the dust was thick and would have gone all over our hanging clothes and clean bedding. lovely apartment and super location 5* but cleanliness 2*

Kirti

5 months ago

Great place, quite close to the train station and the shore. The stair to the apartment was a bit of a struggle because of our big bags but other than that everything was smooth and very comfortable. Great amenities, well equipped house and super comfortable and clean.

Julia

8 months ago

When we booked it did mention parking was available but it wasn’t very clear so I message the host and they told me there will be a scratch card in the property with instructions. When we went to use the scratch card there was a parking attendant present and he said this card would only be available for 2 days. As we were staying for 3 nights we would need more parking so I messaged the host again only to be told they do not provide parking so I asked the question why did you leave the scratch card in the apartment. The host said there has been a misunderstanding and they don’t provide parking and their website had not been updated. Very contradictory. Anyway the host said they would sort it and get back to me which they didn’t so this was very frustrating. Anyway we managed to park and pay for the rest of the duration of our stay. I feel you really need your be very clear on the parking situation when staying at the property and then there would be no confusion or misunderstandings.

Yvonne

8 months ago

Lovely apartment, comfortable and close to great restaurants and bars

敬山

8 months ago

The bedding is not clean. There are also stains on the walls. Everything else is quite satisfactory.

Kim

9 months ago

Loved my birthday stay here, not surprising as I'd enjoyed a previous stay in the flat above. Spacious and had everything needed. A small issue of having to chase lockbox email to get in to the property but the lady on the phone was friendly and immediately helpful. Wish Host&Stay would consider adding a few luxuries like with independent hosts in the future

Levy

1 year ago

The flat itself is great. The beds were comfortable, the shower was great, and having a kitchen was also great. There are 2 things to be forewarned about with this location. 1: parking is very limited to certain zones and that may mean you have a 20 minute walk from your car to the flat. 2: it isn’t included in the listing but they will message you and ask for either a $250 refundable deposit or $30 damage waiver to be able to finalize your booking. This information is NOT included in the listing, but probably should be. It wasn’t an issue for us, but if someone does the non refundable booking, it may be an issue for them considering that info isn’t available until after you’ve already paid and assume your booking is set and final. Overall we enjoyed the flat and the location, but that deposit thing felt a little bait and switch.

Hayley

1 year ago

Great location, very clean apartment, no scratch card for car park on arrival so had to wait until after 5pm to go out but they compensated with extra hour on check out can’t ask for fairer than that

Janet

1 year ago

Lovely apartment.Very clean, everything you need apart from a set of tongs. Only problem was walking into the building was very smelly, and full of pigeons muck and feathers all over the stairs. This is due to the pigeons nesting on the window ledges on the apartment. I was talking to a lady who was cleaning all the pigeon muck up down the passage where you had to go down to the apartment, she owned a house down the same passage at the end. She was saying they need to get a gel do the pigeons don’t nest there instead of the spikes that there have up. Key safe was also very hard to open, a man had to do this for us on arrival it was another guest checking in at the same time.

Rebecca

1 year ago

Right in the centre of town a great location.

Tracey

1 year ago

Great location

Taryn

1 year ago

Perfect stop over for exploring Whitby. Great location, spacious, well-equipped. Easy to access. Our only point to note was that the beds were too soft. Otherwise great!

Paul & Patrik

1 year ago

The apartment is right in the centre of Whitby, so great for feeling part of the town. The bedrooms are at opposite ends, so good for privacy, and the kitchen is well equipped with pans and plates (but no oil, salt or pepper). The living room furniture is a bit wobbly (which has been mentioned in previous reviews) and they could definitely do more about the pigeon poo - hanging nets over the window and entrance alley would stop the birds nesting and dropping their goo - because there is A LOT of it. But otherwise a really good stay and the hosts are very communicative.

K

1 year ago

the flat is on the second floor and ideal for people with no young kids and not a lot of luggage to haul up. the parking is not outside and we had to walk 10 mins to park (closest) up hill. it's is on a steep hill leading to the harbour. lovely area with lots of coffee shops and restaurants. 10 min walk to beach. all bedding and towels clean and fresh but a few improvements would make it perfect I.e. needs a bit of a paint and deep clean along with carpet and oven. there is a dishwasher and washing machine which was helpful. bathroom musty and the extractor broken.

Brian

1 year ago

Basin in bathroom needs changing,some walls need re-painting,dishwasher needed to be empty on arrival,and inside oven needed cleaning.

Cheryl

1 year ago

Apartment 2 was in a great location for our needs. Overall the apartment was clean however the walls were covered in marks in each of the rooms, kitchen and hallway. Capets had stains, quite big noticable ones and the furniture was falling apart. Three slats came loose in the main bedroom bed. I had previously read about this on another review but assumed they would have fixed it by now. The sofa felt really unsturdy as did the dining room table and chairs. Something which is not the hosts fault was the pigeons. If you are a light sleeper, do not stay here. Even with ear plugs you could here the pigeons nesting on the window outside. Overall, this place is good but probably not worth the price we paid.

Gary

1 year ago

clean 2nd floor apartment. Well kitted out, centrally located for shops etc. Apartments are Unfortunately plagued with pigeons nesting on the window ledges along with the associated noise and mess.

Calum

1 year ago

Exactly as described. Had one issue with the main bed slats shifting and collapsing after being layed on, but this was fixed the following day with no issues. was completely unable to connect to the WiFi as the router information given did not match any that could be found, but wasn't a deal breaker as we didn't spend much time in the apartment. overall it was a pleasant stay.

Ollie

1 year ago

Good location and lovely apartment!

Sarah

1 year ago

Apartment was lovely and in a great location. Only bad thing was I think they may have forgot to hoover and the pigeon poop in the close is a nightmare!

Lucy

1 year ago

A really well located apartment, comfy beds and nicely decorated. Wouldn’t hesitate to recommend!

Madeline

1 year ago

Good spot for exploring Whitby.

Rosanna

1 year ago

Although a lovely property and in a great location , the host neglected to leave a scratch card for parking . We assumed we would be able to quickly get in on arrival and pick up the parking permit as there was space outside the apartment . However this resulted in a £25 parking ticket after 5mins in the property. So not a great start ! I phoned the owners who were not able to deliver a card that night …pointless as we left the next morning . The apartment is well equipped and the beds were really comfortable . We did however have to wash wine glasses before use as they had lip stains on them which annoyed me as there is a £60 cleaning fee charged at booking also . I have also never had to pay a damage protection fee in any of the Airbnb properties I’ve stayed in over the years. Didn’t feel I got value for money on this occasion .

Kelsie

1 year ago

Nice place

Alexandra

1 year ago

Great location, apartment exactly as advertised. Only issue with Whitby it’s self is the parking, or lack there of without permits etc.

James

1 year ago

Ideal place for a short break in the heart of Whitby. Had everything we needed for our small family. I would not hesitate in rebooking!

John

1 year ago

The place and its location was perfect. It had everything you needed and very clean. The parking needs sorting. We were given an incorrect scratch card, which resulted in a parking fine for us. The hosts response was inadequate and unsympathetic, and because of this we wouldn’t rent with them again.

Rachael

2 years ago

Lovely, well kept & clean apartment. Second floor so a few steps to climb, not an issue for us but be aware. Overall, whilst we didn’t spend that much time in the apartment. It was comfortable and quiet. Shame we couldn’t extend the check out, which is quite early at 10am. A few issues locating it. It’s above a shop so the entrance is down a side alley which isn’t obvious. Parking is limited. Able to drop bags close to entrance but then had to find parking away from property but they do provide a parking voucher, it wasn’t really an issue for us. The boiler for heating & water is located in the main bedroom, was a little noisy but we just turned it off.

Emma

2 years ago

briief stay but great location and very clean and stylish apartment.

Vicky

2 years ago

Good location

Lewis

2 years ago

A great place to stay in the centre of Whitby. The apartment is located within a stone throw of some great places to eat and drink.

Simon

2 years ago

Lovely appartment, just as described and in a great location! Communication was good throughout with an easy check-in and check-out. Would recommend

Sarah

2 years ago

Modern, stylish flat, in a perfect location to explore all of Whitby. The flat was spotless when we arrived and had everything we needed. 5 minute walk down to the harbour to access everything; it is on a bit of a steep hill but we managed with our 3yo and her pushchair. Parking can be a little tricky but not impossible and parking permit scratch cards are provided or there is the harbour long stay car park only 10 mins away. We loved our visit and the flat and will definitely love to stay again soon.

Laura

2 years ago

A lovely apartment in a great central location. Good communication from the host. The online guidebook provided was a great help as well.

Stephen

3 years ago

fabolous appartment

Charlotte

3 years ago

We really enjoyed our stay, the location is fab for exploring the town. Nice modern flat and good communication from the hosts

Abigail

3 years ago

An absolutely beautiful apartment, tastefully decorated, very clean, great location. Hosts attentive to needs and great communication. Apartment very well equipped. Top tip: if you don’t want to be woken up by screaming seagulls or sunlight at 4am take an eyemask and good earplugs 🤣x

Neal

3 years ago

great place to stay in a great location. I would definitely stay again

Lesley

3 years ago

Lovely apartment in a fantastic location and the instructions/communication from Stay were great. We had issues with noise and partying from the apartment above which were reported to Stay & they are looking into this.

Debbie

3 years ago

Lovely apartment in a great location.

Elishia

3 years ago

very good location, excellent communication from host

Lynn

3 years ago

The location is perfect and the apartment was super stylish and really quiet.

Carly

3 years ago

A fantastic apartment in the heart of Whitby. Walking distance to everything you need to explore. Stunning second floor apartment, really clean and modern. Great hot rain shower in the bathroom with added touches like shampoo, hand soap etc. All cleaning products provided. Tea, coffee, milk provided too which was a nice touch. Will be back!

Lorna

3 years ago

This is a stylish, very clean apartment with everything you could need. It is in the town so easily accessible to all amenities. Parking is a pain in Whitby though this is nothing at all to do with the accommodation and cannot be helped :)

Amelia

3 years ago

A brilliant stay in a lovely apartment! Good, clear information from Stay in the lead up to our trip made self-check in easy. The apartment is in a great location, was spotless upon arrival and had everything we needed. We enjoyed our stay so much we booked an extra night and the Stay team were really helpful in sorting this out for us!

Ben

3 years ago

Great spot and lovely apartment would highly recommend

Janet

4 years ago

We thoroughly enjoyed our visit to Whitby, despite the bad weather. Apartment 2 was extremely warm, comfortable and well appointed. The apartment was in an excellent position to enable us to walk everywhere in Whitby. We would not hesitate to use STAY again.

Brent

4 years ago

Excellent central location. Stylish and modern with nice furnishings. Two negatives - Firstly, the stairs are very steep up to this second floor apartment which we struggled with as we had luggage for three nights. Secondly, there are pigeons which live on the windowsills near the bedroom windows which start coo-ing at sunrise - so expect an early start to your day!

Caroline

4 years ago

We had a lovely stay in Whitby, a great apartment with everything you need in a fab central location.

Kev

4 years ago

A clean and modern apartment within minutes of walking distance to the harbour, restaurants, and shops.

Mike

4 years ago

Very clean and comfortable apartment. The description and photos are accurate - the flat is very well presented. Great location in the centre of Whitby. Parking wasn't a problem for us, though involved about a 10 minute walk. Recommended.