John

3 months ago

The apartment was lovely, the only problem was it was on the SECOND-FLOOR not the first as stated in your description. If id have known that i woldnt have booked, as have problems with stairs , so maybe alter the desciption on your site. Apart from that , really good.

Fiona

4 months ago

Great accommodation with fab views

Brad

8 months ago

It was a lovely, well finished apartment in a great area right on the waterfront. Unfortunately the trip was marred by a lack of heating or hot water on arrival. We went around 18 hours cold and unable to have a shower from report to resolution. The lady on the phone didn't seem very sympathetic towards our situation but did keep us in the loop after a long wait. When the plumber arrived, he quickly found that the pre-paid meter had not been topped up by the host. I unfortunately can't give the host the benefit of the doubt after seeing multiple other reviews on AirBnb and other sites with the same issue. The property is also for sale, which may be a reason for them not bothering to keep the meter topped up. A simple preventable issue unfortunately happened due to a lack of care.

Louise

10 months ago

Wonderful stay at Anchors Way. Clean, warm lovely accommodation with great views to the coastline. Would recommend and will be back.

Julie

10 months ago

We loved our recent stay at Anchors Away and the flat was everything we wanted and more, we felt so at home there. Loved being able to see the sea and chill out! Shower was gorgeous and the dishwasher a bonus! Would stay again!

Rob

11 months ago

We loved our stay at this beautiful apartment in a perfect location for everything you need in Saltburn, with amazing views of the sea and pier. Spacious, modern living room and well kitted-out kitchen, comfy bedrooms and a great shower! We had an issue with the boiler on arrival which was sorted immediately by the very helpful and responsive host team. We had our 2.5 year old son with us, and for any parents of young families we would point out that the doors in the flat slam really loudly, so worth taking into account for naps and sleeps. My only issue with Host and Stay is that they charge a £250 damage deposit, which incurs a non-refundable £10 transaction fee, or you can choose to pay a £25 damage waiver. Either way, this appears to double up on the protection offered to hosts via AirBnB, and adds £10 or £25 to the booking price. That said, we would definitely stay here again.

Anita

11 months ago

Beautiful apartment on a fantastic location. However we were only there for two nights and when we arrived back on the second day the heating wasn’t working and no hot water. We telephoned and after holding on for Several minutes was told someone would come to fix it. Didn’t give me Much confidence because he couldn’t give me a name of the person that was coming. Four hours later still no One had arrived. Called again and they asked if we wanted to cancel because would be another two hours probably before anyone got there. We cancelled the call and went to bed because it was a cold November night and the only place we could get warm was bed. We got up the next morning and couldn’t get a shower because no Hot water and we left by 9am. I put in a complaint for a partial refund and still not had a reply🤬 I prefer the personal touch and will not book an Airbnb hosted by Host and Stay again.

Catherine

11 months ago

Just a few niggles; the shower trap was blocked which you’d think the cleaner would have noticed as the shower tray filled up straight away. Host and Stay did get back to us about this and sent someone after we had left… (we could use the shower just had to leave the trap out) The view from the front is magnificent but unfortunately the blinds can not be raised which was a pity. Beware the corners of the bed in the small room, they are quite sharp and give a good bruise if you bump into them.

Hannah

1 year ago

Very clean. Close to the beach Lovely view of the beach from the apartment.

Sara

1 year ago

The property is lovely overlooking the sea. Comfortable and with everything you need. I do feel that host and stay properties are more like a business ‘inside’ airbnb (I like the personal feel of renting from individuals rather than businesses) and objected to the £25 bond we had to pay. That said, it was a lovely apartment and I’d stay again.

Steven

1 year ago

Excellent location and great views from our 2nd floor apartment through the floor to (almost) ceiling windows. Straight out to sea/pier with the cliffs visible. Could watch the early morning swimmers and surfers. Even one of our dogs spent ages looking out the window at the view. On street parking was easy after the Sunday daytime when lots of people around due to fine weather and some hill climb event but most left around teatime so could move car right outside the door. Kitchen good although only cooked one meal. Plenty of crockery and cutlery. Dishwasher and tablets so no washing up :-). Tea and coffee available although we brought and used our own. Would definitely use this apartment again if visit Saltburn.

Sarah

1 year ago

Absolutely lovely clean apartment with sea view, great facilities and excellent location. Hope to come again soon!

Graeme

1 year ago

This apartment is located on the seafront with spectacular views of the beach and pier, with everything within walking distance. The apartment was clean with modern, minimalist furnishings. We appreciated the supply of milk sachets and tea and coffee when we arrived. We had to climb up several flights of stairs to reach our apartment on the second floor, so this wouldn't suit someone who has difficulty with walking. The only faults were the rug in the living room was hairy and in need of a good clean and that there was an additional £60 cleaning fee and £10 non-refundable fee for breakages added onto the price, which was not obvious from the description on the website when we booked. That said, I would be happy to stay here again.

Richard

1 year ago

Fantastic views of the pier and sea front. Very nice flat, spacious and well equipped. Wasn’t expecting to also have to register with Host & Stay and to be charged to leave a damage deposit on my credit card after booking through Airbnb, but once that was sorted was all ok.

Beth

1 year ago

Lovely property, beautiful views of the sea. Will definitely be back!

Laura

1 year ago

Lovely apartment, amazing views, just what we needed.

Annie

2 years ago

lovely stay x

Tahmeena

2 years ago

It was exactly as described. Beautiful, clean and the host was extremely helpful and nice. A beautiful sea view with a lovely summer breeze around this time. We loved every minute of being there.

Ian

2 years ago

We stayed in Anchor's Away apartment situated on the second floor, which afforded excellent sea views overlooking the pier and great location for the town centre and all the amenities on offer. A clean and modern apartment with everything you need.