Jennifer

1 month ago

We had a wonderful stay at Abbey Nook. The location was perfect just a short walk up the hill (but it is a steep hill!!) we stopped at a pub halfway up to recover!! The apartment was stunning, we could easily live there. It was spotless, modern and spacious. Very well catered for dogs too. Bed was comfy and shower was amazing! Only thing I would mention is that we did not get informed about a damage waiver when booking and this was sent in an email the week before. I feel this needs to be better communicated at the point of booking. We will 100% be back at Abbey Nook, we had a wonderful stay!

Ben

3 months ago

Overall stay at Abbey Nook was good. The location was brilliant with everything close-by and walkable, modern interior and decor, it was easy to find and check-in was simple and easy. (The key wasn’t in great condition so stiff to get in). Got a few reminders on check out time via email and text which seemed OTT. I would say that there was a couple of negatives which I need to mention hence reduction in rating. The first, the damage waiver. This came as a surprise a week before check in and had to be paid before you can get check-in instructions. Whilst not a huge amount of money, it’s the only time I’ve had to pay anything like this and it is not at any point mentioned until you get the email. The second, overall the property was not really clean. There’s a relatively high price for cleaning fees when booking, however upon arrival quite a lot of the property was dusty in most of the rooms.

Meabh

4 months ago

I’m splitting this review into two sections; one for the actual property, and one for the management company. The property itself was lovely. It was exactly as per the photos, with modern tasteful decor throughout. The location was fantastic, easily walkable to all the main attractions in Whitby. Secondly, we had a terrible experience with the management company. The cleaning fee was 52% of the cost of the stay itself, which for one night is unscrupulous. Also, we were subjected to hidden charges, which I’ve never experienced before. We had to pay to receive the check-in instructions by paying a damage-waiver. Even after paying, the instructions were not sent quickly. Also, we were hassled throughout our stay via Airbnb message to remind us to check out on time. Overall, we had a lovely time in Whitby, however the management company needs to make their pricing structure fairer and more transparent before booking.

Robyn

4 months ago

Very convenient location in the centre of Whitby and decorated beautifully. Was very clean on arrival and had great communication throughout. Only negative was that even though I was staying for two nights and there were two of us we were only left two coffee pods and two tea bags which given I was staying for my birthday seemed a little tight!

Lily

5 months ago

Abbey Nook is a well situated and lovely airbnb. We stayed here for two days and the only qualm we had was the carpet on the stairs leading up to the main apartment not being stapled in certain areas which proved to be somewhat of a tripping hazard. Overall the place was generally tidy and well equipped, with all the amenities necessary for a short trip. We had a lovely time and would recommend!

Jacqueline I

5 months ago

excellent stay. very central to all amenities. this was my 2nd stay will use again

Christina

5 months ago

A beautiful stay in a modern apartment in the middle of a bustling Whitby street. A lovely satay and brilliant hosts

Esther

6 months ago

Really lovely place to stay in the heart of Whitby!

Bradley

6 months ago

very clear instructions on where the apartment was along with further infomation about how to check in and the apartment itself. very clean when we arrived and in a great location.

Beverly

7 months ago

A really lovely apartment. Loved the location, really comfortable bed, fabulous hot shower. A bit expensive for one night.

Claire

11 months ago

Stayed for 3 nights and thought the flat was great. Nicely decorated, felt homely and looked as it did in the pictures. Great location on a pretty little street, short walk down to the harbour. Comfy bed with nice bed linen quality. Would stay again.

Leanne

11 months ago

The apartment was great, very clean and a great location. The communication from the host was really good as well. The only issue was some air bnb’s have a welcome pack and there was nothing here. However that didn’t bother me as it was so close to all amenities I didn’t want to stay in and cook and eat

Laura

11 months ago

Only stayed one night but it was a perfect location to explore Whitby. Very responsive host, lovely apartment with everything we needed.

Michael

11 months ago

Great accommodation, great location, excellent customer service and super fast response to any correspondence

Ashley

1 year ago

Lovely place, great spot.

Lucy

1 year ago

Stayed here for one night as I needed a base for the evening as I had business locally. Beautifully decorated apartment and very well equipped, but sadly the smell (particularly in the bedroom) tainted this. Was a kind of fusty/damp smell very overpowering and it actually disturbed my sleep. It is a shame as if it wasn’t for this I would consider it a lovely place to stay. Comfy bed, lovely kitchen, overall very cosy. I did think it looked quite dusty in some areas so think the cleaning standards could be improved. I’m not sure what the cause of the smell is but perhaps even reed diffusers and plug in fragrance would help!? If this could be rectified I would then considering returning. Had I been staying longer I would have been in touch about the issue but it seemed pointless at the time considering I was just using the flat to get some rest.

Neal

1 year ago

Stylish apartment in a great location. Easy walking distance to all of the best parts of Whitby. Just lacked some of the personal touches we’ve come to expect from other Air B&B experiences - No coffee pods provided, no hand soap in kitchen and only one milk sachet. Damage insurance/waiver feels like a hidden charge and communications had a very commercial feel. Despite the above our stay was comfortable and the apartment was a great base from which to explore and enjoy Whitby.

Beth

1 year ago

Lovely flat, great communication. Unfortunately, as seen in some other reviews, there was no parking permit left for us on arrival, and the error code was still showing on the oven. Hosts were very prompt in responding however.

Hayley

1 year ago

Beautiful apartment right in the Centre of Whitby, would definitely recommend

Linda

1 year ago

Great location. Went mid week so easy to park. Nice apartment with everything you need.

Amber

1 year ago

lovely property in an easily accessible area. Host very attentive and responds quickly. would recommend

Sam

1 year ago

Really enjoyed our stay and the apartment is lovely and came with everything needed. It is in a great location.

Rhiannon

1 year ago

Lovely apartment. Really clean and comfortable. Easily walkable to the main areas. Only thing as others mentioned is the lack of curtains on the front window - can be a bit noisy with traffic and feel a bit cold. But I’m very happy as my 19 month old went straight to sleep both nights as if he were at home - so can’t complain 😅 thank you!

Heather

1 year ago

Perfect location, modern interior a very comfortable stay. Thank you 🤍

Mike

1 year ago

This is a lovely appartment right in the centre of Whitby. It is very clean and modern with very good facilities. Would stay here again.

Vince

1 year ago

Good location. Clean and well equipped

Robin

1 year ago

Great apartment, close to the centre of Whitby. Really clean and all the amenities needed for a lovely stay.

Phoebe

1 year ago

Absolutely brilliant location in Whitby, well decorated with a very bright living area. Was very central and the local cafes & pub were excellent. Will say that the pans did not work on the induction hob which was quite annoying (pans were not compatible with hob) but if you’re eating out on your trip then this isn’t an issue! Also, there are no blinds or curtains on the large living room window so is very open on an evening. We arrived a little early and messaged to ask if we could check in earlier and they responded swiftly saying we could which was great! Very cosy and overall a good trip!

Amy

1 year ago

This flat is the perfect base for a weekend in Whitby and the surrounding coast. Beautifully modern and decorated, it was a treat to stay here. It was like staying in a show home! The parking was a little tricky, in that I left the car a 5 min walk away. I usually like to be able to see my car especially at night but it felt safe on the side roads. Highly recommend for a couples getaway

Julia

1 year ago

There was a lack of attention to detail. The oven was displaying an error message therefore did not work, although host & stay responded quickly they could only provide an incorrect web link to resolve. I had to find the fix for myself online. The batteries in the tv remote had run out so we had to buy replacement. The big bay window in the lounge did not have any curtains or blind this made the room very cold when the rest of the apartment was very warm. Also didn’t feel cosy. Only a 2 day parking permit was left and our stay was for 3, host & stay again responded quickly but did not action the request for a further permit to be provided. We have stayed in Whitby many times and this was the first place that did not provide a welcome pack of some description. The apartment was clean (although a strange smell on the stairs) and in a good location. Overall quite impersonal & things could be improved.

Sarah

1 year ago

Great stay and great accommodation. Everything we needed. Thank you.

Carol

1 year ago

Loved our stay, but unsure of either extortionate insurance charges or choosing to deposit £250 with a £10 non refundable admin charge. First place we have stayed where there was no welcome pack.

David

1 year ago

Location is great, with easy walking distance of shops, bars and resatuarants

Joni

1 year ago

We had a fabulous stay the flat was beautifully decorated, great location and an easy check in and out, 100% reccomend

Keith

1 year ago

Brilliant flat in Whitby town Center Accommodation was clean and comfortable and only a short walk from the Centre of Whitby. Very stylish decor with easy access upon arrival. Flat is up a flight of stairs but this didn’t bother us. Fantastic quiet location of an evening with bars and cafe just down the road would definitely recommend for couples and pet friendly too!

Amy

1 year ago

Beautiful well appointed flat, all modern fittings and appliances. Fantastic location on a little high street with cute shops and restaurants very close-by. Comfy seating and nice decor. Great shower, bed slightly soft for my taste - but otherwise can't fault the flat itself. Gorgeous bay window overlooking the street below. The parking was a little tricky. When you arrive you should find a spot on the street to unload from (not possible to pull up right outside, as the side street is narrow, but you should find a space close), but then you have to move the car to surrounding streets in parking zone W where the scratch card permit is valid for, as the street right outside is a different zone. I suggest arriving earlier in the day as all surrounding "zone W" streets were full after 7:30pm. Maybe not the easiest if you have lots of heavy bags, or poor mobility.

Rhys

1 year ago

An excellent stay right in the heart of Whitby. Comfortable bed and amazing pressure in the shower. The apartment is well equipped with all the cooking utensils you need. Host and Stay were great to communicate and resolved any issues we had. Would highly recommend.

Sara

1 year ago

Gorgeous apartment with a lovely modern and cosy feel. Perfect for self catering. Checking in and out was straightforward and staff answered messages quickly. The bed was comfy and the shower was great ! Would definitely book again and recommend to friends and family.

Alastair

1 year ago

Perfect little self contained flat close to everything you would want. Watch out though that the host will hold your £250 "deposit" (actually a charge) for a full *14* days after checking out even if there are no issues. If you thought, like me, that you could just cover it temporarily on your credit card this could cause you additional charges from the card company. Host communication was prompt but curt and did not always fully answer the question.

Lauren

2 years ago

Great accommodation in a central location. Furnished to a really high standard and great communication with host

Julie

2 years ago

A lovely warm, clean apartment. It’s in a lovely location close to all the amenities. Would highly recommend!!!!

Matt

2 years ago

Great Stay

Kerry

2 years ago

Had a great stay in Whitby at Abbey Nook apartment

Sarah

2 years ago

A modern apartment in a great central location

Harry

2 years ago

Lovely break, such a wonderful apartment. Brilliant location in easy walk of everything

Aimee

2 years ago

Just got back from a lovely stay at Abbey Nook. The decor was just to die for. The check in process was great. The property was a few minutes walk from the centre which was perfect for us. We definitely will be returning!

Thomas

2 years ago

The location and design of the apartment was great and everything needed was provided or easy to buy at the nearby stores and bakery. Would definitely recommend staying here, and I’m sure we will be again

Chris

2 years ago

Perfect accommodation for a lovely 2 nights stay in gorgeous Whitby! Location of the flat couldn't have been better too. Just a short few minutes stroll down to the main center. Would definitely recommend this lovely place!

Ellie

2 years ago

Lovely flat in a great location! speedy replies from Host & Stay too when we had questions regarding parking, would recommend! :)

Dee

2 years ago

A lovely apartment & great location, head to the jet black jewel for breakfast you won’t be disappointed! air con would have been ideal though as the kitchen / lounge was like a green house in the hot weather it was unbearable to sit in there also there were only 3 tea bags so bring your own but there was plenty of coffee . Bedroom was nice and cool, they provided a travel cot for our little girl which was helpful. Parking should be advertised clearer I assumed it was on site but it’s a permit for zones so we had a nightmare finding a spot. All in all It’s a lovely property in Whitby just could have been a touch cleaner on the floors & clearer about parking on listing x

Reece

2 years ago

This place was fantastic and just as it was described.

Helen

2 years ago

Stunning apartment in a fantastic location. Beautifully styled, with everything you could possibly need for a relaxing stay. Super comfy bed, spacious shower and well equipped kitchen. The open plan living space is well designed and feels really spacious for a 1 bed apartment. So happy it was dog friendly too. We absolutely loved our stay at Abbey Nook and will definitely be back soon!

Natalie

2 years ago

Well equipped apartment in a great location. The apartment had everything we needed. The parking permits provided were really helpful. Would definitely use Host and Stay again.

Joseph

2 years ago

Really well located property, the marked the perfect base for our Whitby getaway. Modern, and very trendy on the inside. Had everything we needed and would happily stay again, plus will be recommending to friends. Could feel more private if blinds or curtains were put up in the lounge but otherwise nice and quiet.

Prasenjit

2 years ago

Lovely little home in Whitby. Good location. Everything was perfect. Only the parking could be a problem but thats how the council has set it up.

Kayden

2 years ago

Perfect stay, exactly as described Within walking distance of a lot

Helen

2 years ago

Host and Stay are fantastic, have great communication and are always on hand to help with anything you need. The appartment had everything you needed, would definitely recommend.

Jack

2 years ago

The flat was a lot less spacious than the pictures portrayed. As a business, opposed to a private residence it lacked any personal touch. The plants were all plastic. The automatic light in the hall didn’t turn off and we had to switch off the fuse each night. The cinema lighting in the bedroom ceiling was blindingly bright. Clearly had the wrong bulbs fitted. The central counter in the front room/kitchen vibrates as it is rested on the fridge. Perfectly comfortable but a much cheaper feel to the place than expected. Having said this the location is good and central and it is reasonably priced. The single glazing does give a lot of street noise particularly on a Friday night with drunken shouting. There also seemed to be renovation of the flat above during our stay which was unfortunate and quite noisy. Starting Early and continuing throughout the day

Allan

2 years ago

We had a great stay here, it looked recently renovated and was very clean. You are right on top of a shopping street so there may be quieter places to stay in Whitby but the location was really good, only 5 minutes to the water front.

Georgia

2 years ago

An absolutely stunning apartment. Fantastic location. Super clean, and equipped with everything you could possibly need! Would definitely recommend. We would love to return again! A very special stay.

Heather

2 years ago

Lovely clean apartment, fantastic location.