Pam

1 month ago

Perfect location, well equipped spacious apartment. Having on site parking was a huge bonus. Would highly recommend it.

Nothing to not like.

Luke

2 months ago

Class

Nothing

Julie

3 months ago

Good location spacious and quiet

Could have been a bit cleaner

Service

3 months ago

The location was amazing. It was nice and had plenty of room, and of course, the view was outstanding . also, it felt comfy and clean.

The stairs, I over packed lol, creaky floor boards (can't be helped), extractor for hob didn't work , might have not seen switch.

Rachel

3 months ago

Very clean. Excellent location had everything we needed as a family of 5.

Nothing. Maybe could've have done with a chopping board, rest was excellent!

Craig

4 months ago

It’s a home from home. Everything you need and plenty of room for everyone

Christopher

4 months ago

The property was very well setup for a family stay. All the little extras to make your stay convient are in place. Very clean.

Toilets are a bit snug lol - some facilities are a little aged but ok.

Rebecca

4 months ago

The location was quiet, away from most of the bustle of Whitby, yet an easy walk to get to attractions.
I didn’t appreciate their requirement of paying for a damage policy. I was given 2 policy options and either way, there was a nonrefundable portion. With this sort of policy, I would think the place would be pristine but there were obvious issues. We couldn’t get the TV to work- it kept glitching in and out. I reported this to the host and received a very delayed response. We never got the TV to work correctly. We went to make coffee in the metal moka coffee maker one morning and found the bottom portion was full of mold. I definitely wasn’t going to make coffee in it. When I contacted the host about it, I didn’t receive a response. I think the third time I sent a message about it, they said they would have to come and look at it before they would replace it. I then asked when that would happen. I didn’t get a response until the morning of our departure which was not helpful.

Sarah

4 months ago

Everything was just as it had been described. There was plenty of room for us all.

Would have liked a few more hand towels. Two between 6 adults wasn’t enough

Doug

6 months ago

Good location . Well equipped . Light and spacious .

Martin

8 months ago

Views of Abbey, en-suite bedroom and secure off street parking. Quality built with all the equipment we have at home.

Coded automatic gate controller did not work.... Other tenant gave access.

Caroline

11 months ago

Location was great.
Close to shops/amenities
Comfortable beds

Showers could have been more powerful

Heike

1 year ago

Die Ausstattung war sehr gut und zweckmäßig. Super bequeme Betten und tolle Aussicht.

Die Wohnung war 13°C kalt. Es dauerte bis spät abends um auf 20°C zu kommen. Es gab kein warmes Wasser. Ab dem nächsten Tag und einigen Telefonaten war es OK.

NatureMetrics

1 year ago

Loved it here would definitely stay again. Thanks

Robert

1 year ago

Large, spacious rooms and well appointed kitchen. The beds were very comfortable and everything was very clean and tidy.

All was good, no complaints.

Laura

1 year ago

we loved our stay in Whitby, nice and close to everything we wanted to see, perfect for our family. we especially love the balcany view of the abbey. perfect.

Abbey

1 year ago

Fantastic location walking distance to all local attractions. Accommodation had everything we needed plenty of beds and bathrooms, clutter free and comfortable with lovely views of the abbey and bay

Lucy

1 year ago

Superb location, and great accommodation. Would happily recommend the apartment to anyone.

Janine

1 year ago

Easy directions to find property and access underground car park and key box.
Property clean on arrival. Instructions on use of showers etc.

Weather was exceptionally hot on visit and property was uncomfortable. Host could invest in some fans which will make for a more pleasurable visit.

Aneka

1 year ago

The location, plenty of spacious rooms and secure car parking.

Very minor things- the bedroom with the en-suite didn’t have a plug socket close enough to the mirror to use the hairdryer. The shower door didn’t close properly in the en-suite.

Doug

1 year ago

Had problems with the insurance company .Kept asking for money even after Host and Stay said the fee was waived after failing to pay on line due to a problem with their site

Donna

1 year ago

The beds were really comfy , everything you could need is there .

That there was only 1 set of keys .

Katie

1 year ago

Amazing location, well equipped apartment, really comfortable beds, easy to check in, good value for money and stunning views.

The apartment needed a proper clean, everywhere was a little grimy and the dishwasher was incredibly smelly.

Ben

1 year ago

spacious and clean

only one set of keys

Mark

2 years ago

Great location, whole property very clean.

The entry system to the car park appeared faulty. We thought it was just us being useless but a couple immediately behind us had the same problem. We got in by using the main residential access then using a side gate to the car park.

Stephen

2 years ago

Quite large for a family of 5
Dedicated car space

Faulty smoke alarm with back up battery missing eventually resolved with maintenance man.
More care in cleaning in corners.
The card to leave stating if you didn't use the towel or bed.

Ruby

2 years ago

Lovely accommodation! Great space for the six of us in a fantastic location. Everything is within walking distance and communication with the hosts was great! Everything we needed was provided. Only negative comment is the property wasn’t properly cleaned upon arrival, however, after speaking with the hosts a cleaner was sent over the next day and everything was sorted! I would recommend and stay again!

Terence

2 years ago

The property has underground parking which should be stated in the description, as those of us with tall vehicles and roofboxes can't use it. There is highly popular on street parking outside and we were lucky to get a space. Admittedly late in the day I messaged host and stay for information regarding parking however never received a reply. All other information was accurate and access codes etc were provided in a timely fashion.
The property is fantastically situated for accessing Whitby, as it is a few minutes walk from the centre. There are also great views from the master bedroom and lounge of the Abbey and river. The property is exceptionally well maintained and spacious, the lounge and furniture are both very comfortable. The kitchen is well equipped and was clean. The bedrooms and bedding were excellent as were all the shower rooms. This is an excellent property and we would happily stay there again.

Anonymous

2 years ago

everything close to all facilities brilliant views

Adam

2 years ago

The apartment was a really comfortable, clean and well equipped place to stay, the view from the living room and balcony was great. It was also very easy to get to and to pick up the keys for.

The balcony was smaller than expected and could have been a little cleaner but it wasn’t a problem, it still was a good feature to have.

Katherine

2 years ago

.Fantastic location.. Spotless accommodation.. Very well equipped and very good quality fixtures and fittings. Light and airy.

It could just do with another TV in another room.

Nicola

2 years ago

Comfortable and stylish flat. Loved the settee! and the view of the abbey from our balcony was fantastic.

We hadn't been given the full details regarding the code to opening the gate for the underground car park so had to ring the office which was disappointing.
We noticed towards the end of our stay that one of the gates wouldn't open and close. It had been damaged?

Anonymous

2 years ago

The property is very spacious, it has three very good sized bedrooms and three toilets. The TV had Netflix already linked onto it so that was very useful for the children to use. Internet connection was good. It has underground parking reserved for one car and there are additional spaces to park in front of the property. Great location to walk into the centre of Whitby meaning you don’t have to move your car and find parking near the centre.

John

2 years ago

Accommodation and host were both great