Rebecca

2 months ago

The location was quiet, away from most of the bustle of Whitby, yet an easy walk to get to attractions. I didn’t appreciate their requirement of paying for a damage policy. I was given 2 policy options and either way, there was a nonrefundable portion. With this sort of policy, I would think the place would be pristine but there were obvious issues. We couldn’t get the TV to work- it kept glitching in and out. I reported this to the host and received a very delayed response. We never got the TV to work correctly. We went to make coffee in the metal moka coffee maker one morning and found the bottom portion was full of mold. I definitely wasn’t going to make coffee in it. When I contacted the host about it, I didn’t receive a response. I think the third time I sent a message about it, they said they would have to come and look at it before they would replace it. I then asked when that would happen. I didn’t get a response until the morning of our departure which was not helpful.

NatureMetrics

1 year ago

Loved it here would definitely stay again. Thanks

Laura

1 year ago

we loved our stay in Whitby, nice and close to everything we wanted to see, perfect for our family. we especially love the balcany view of the abbey. perfect.

Abbey

1 year ago

Fantastic location walking distance to all local attractions. Accommodation had everything we needed plenty of beds and bathrooms, clutter free and comfortable with lovely views of the abbey and bay

Lucy

1 year ago

Superb location, and great accommodation. Would happily recommend the apartment to anyone.

Ruby

2 years ago

Lovely accommodation! Great space for the six of us in a fantastic location. Everything is within walking distance and communication with the hosts was great! Everything we needed was provided. Only negative comment is the property wasn’t properly cleaned upon arrival, however, after speaking with the hosts a cleaner was sent over the next day and everything was sorted! I would recommend and stay again!

Terence

2 years ago

The property has underground parking which should be stated in the description, as those of us with tall vehicles and roofboxes can't use it. There is highly popular on street parking outside and we were lucky to get a space. Admittedly late in the day I messaged host and stay for information regarding parking however never received a reply. All other information was accurate and access codes etc were provided in a timely fashion. The property is fantastically situated for accessing Whitby, as it is a few minutes walk from the centre. There are also great views from the master bedroom and lounge of the Abbey and river. The property is exceptionally well maintained and spacious, the lounge and furniture are both very comfortable. The kitchen is well equipped and was clean. The bedrooms and bedding were excellent as were all the shower rooms. This is an excellent property and we would happily stay there again.

John

2 years ago

Accommodation and host were both great