Miranda

1 week ago

We stayed at 4 The Mount as a family, it was a lovely house and looked exactly like the photos, although there were a few scuffs and scrapes on the walls and some spiderwebs in the hall. It was a great size for all the family and the kitchen facilities were great!
The hosts were really responsive and helpful. A radiator valve was broken when we arrived so I let them know about that.
The property could have done with hooks for towels on the bathroom doors as with there being 7 of us and underfloor heating there wasnt a lot of spaces to dry towels! There were no curtains on 2 of the bedroom windows which was likely due to the fact that the bedrooms were below street level but it made it difficult to sleep, as did the noise from the street of people walking past. We also felt the provision of toilet roll, washing-up liquid and cleaning products was lacking.
Overall a good stay.

Siobhan

1 month ago

Beautiful home! So clean and pretty and lots of room

Only one bathroom for 7 guests is tricky!

Gail

1 month ago

the location , space

nothing was perfect

Gail

1 month ago

the location , space

nothing was perfect

Rebecca

1 month ago

The property was spacious and clean. Good location and facilities near by. The parking space was a real bonus too. The kitchen was beautiful and the coffee machine was a lovely surprise! The lounge was comfortable and spacious. Beautiful decor all around.

Although the windows are frosted glass it would be a bonus to put blinds for light coming in. Didn’t affect us due to the time of year but may affect some people in summer.

Chloe

2 months ago

The property is in a perfect location, it was clean and modern and we thoroughly enjoyed our stay.

Ian

2 months ago

We had an enjoyable weekend at the Mount. The property is spacious, tastefully decorated & well placed for accessing all Whitby’s amenities. We particularly appreciated having a parking space right next to our accommodation.

Louise

3 months ago

Absolutely lovely home with everything you needed. So close to the centre but still quiet.

Aaron

3 months ago

The property was perfect

Could’ve done with another shower and bins need cleaning outside more small issues

Paul

3 months ago

Perfect location, spacious rooms, private parking. would stay again

Ben

3 months ago

What a lovely stay we had in 4 the mount. The home itself is lovely with 4 great bedrooms and a beautiful kitchen and lounge space. It’s a perfect location in central Whitby and finished to a really nice standard. The on site parking is great and there’s a pay and display with 100m.
We had 7 adults and a toddler and the space was perfect for us all. Our only one downside was that there is only one bathroom (two additional toilets) which made getting ready in the morning a little long but absolutely does not detract from our stay at all.

潇潇

4 months ago

房子整洁干净，就是小房间缺少窗帘

Lianne

4 months ago

Location was great, absolutely spot on for Whitby, a stones throw from the Whale bones and a 5-10 min walk to the harbour! One parking space reserved for the property (if you are looking on Google maps, it's not the tiny space between the lamp post and gatepost to the right of the property, it's the 3 spaces beyond that, no 4 is furthest bay away next to the bin area). Plenty of space in the apartment and good size bedrooms. Lighting throughout the apartment is really good. Bedrooms were on the ground floor meaning in the summer heat, the bedrooms were cooler than living areas upstairs... Plus much easier to access with suitcases. Each bedroom had a clothes rail, bedside table and the beds were clean and comfortable.
Lovely arch window in the sitting room, perfect for a morning cuppa and a bit of reading.
Bathroom and toilets were good, clean and excellent water pressure and we never ran out of hot water. A few little toiletries were left in the bathroom which was a nice touch.

Not all windows in bedrooms had blinds or curtains, small top windows let in light as soon as the sun came up.
Shower grip on the pole was broken.
The tablet compartment lid on the dishwasher didn't click shut so unusable, no washing up liquid, no antibac spray to keep things clean.
Communication with Host & Stay through Booking.com on the run up to staying was automated replies and my questions had to be asked several times and even then, not always answered. However on arrival and reporting the issues listed above, the customer service was really good, couldn't fault it.

Colin

5 months ago

Lovely accommodation, located in an excellent part of Whitby. All of the key amenities are within a stones throw from the accommodation.
Nice and spacious accommodation which has been finished to a good level.
The added bonus is one of road parking space directly next to the accommodation itself.
I would stay here again and will be recommending the venue to friends and family.

Karen B.

5 months ago

Great property, great location, would highly recommend

Fiona

6 months ago

Lovely spacious accommodation. Immaculately clean and kitchen very well equipped. 4 good sized bedrooms with comfortable beds. Well located for walking into town. Would recommend

Karen

6 months ago

Location was excellent. Close to town centre and all amenities. Facilities within the property were excellent. Kitchen had everything we would want and more besides - freezer needs defrosting. Would have been useful to have paper guidelines for the appliances rather than a download!
Lounge and dining area excellent. Plenty of seating and beds comfy.

Couple of cosmetic gripes - missing blind in one of bedrooms and bathroom fan didn't work. Also a property for 8 people really needs more than one shower! Adequate number of toilets.
The big issue was parking. I appreciate there was only one parking space but it was not apparent that after the yellow lines we were on private land - a sign would be useful. This would save us incurring the wrath of the landowner and a 15 min diatribe about the parking issues he has had over the years!! Also nearest car park was quite expensive considering we would be there for 4 days.

Leah

7 months ago

Great place to stay in a good location. Really nice, clean and spacious inside and lovely decor
My only problem is the damage deposit required as i paid the refundable £250 (minus £10 for some reason) and have still not received this refund almost 2 weeks after our stay. We did not cause any damage and this should have been checked and refunded by now in my opinion.

David

7 months ago

Good location, clean and modern accommodation. Good communication from hosts and easy to access

Only 1 bath/shower which could be a challenge if fully occupied. Took 2 weeks to refund security deposit, should really be immediately following post-departure clean. Only 1 parking space, plenty of on-street parking nearby but only for 3 hours.

Paul

7 months ago

Great stay, many thanks for helping us out!
Much appreciated

Amy

8 months ago

We visit Whitby as a family every year and always end up staying in two separate hotels (one suitable for children and one suitable for dogs) this year we found The Mount and it was everything we wanted and more. The photos don’t do it justice, it was immaculate, perfect location and great size (the kitchen being my favourite!)
We are booking to stay again next year (and every year after that if it’s available!)

Binniam

10 months ago

Really lovely place to stay in a great location for such a good price. Was very accommodating for myself and friends. Host and Stay were very helpful with everything!

Ian

11 months ago

Plenty of space clean and easy to get to every thing.

Only thing we think would help people is maybe a television in the bedrooms.

Charlotte

1 year ago

The property was extremely clean and had everything we needed for our stay. Everything was modern, nicely decorated and the place provided a relaxing stay for everyone in our party. There was plenty of room for us all and the location was excellent! We will definitely be booking The Mount again for any future visits to Whitby.

The property was warm but in one of the rooms the heating didn’t warm up the room the same as the others. This was in the largest double room.

Jian

1 year ago

The room was clean,the location was great and everything was fine.

N/A

Forbes

1 year ago

Grat location, lovely home.

Bedroom floor was wet, no soap in any room. Only one parking space.

Benjamin

1 year ago

Nice place, good size for a family weekend away. Great location, only short walk down into town.
However, bad damp in one bedroom. The bad “must” smell and wet carpet making it uncomfortable.
Could do with freeing up their 2 locked car parking places saved for cleaners. This would allow for more than one car parking space for a large place. Parking near by is mostly permit only.

Clare

1 year ago

This property is beautiful and in a fantastic location in the centre of Whitby. The fixtures, fittings and furniture were all of a high standard. However the property has an issue with damp in one of the bedrooms which we could smell on arrival. The wall was wet, as was a section of the carpet. There was green mould on the skirting board which was starting to come away from the wall due to the water getting into the room from the road outside due to insufficient drainage. The bedding felt damp and the two party members using that room ended up sleeping on the sofas and leaving a night early.
While we were at the property we found a review from September 2023 which highlighted the same issue and we were upset that despite a significant damp issue they were continuing to rent the property out. The foisty, damp smell was disgusting and quite overpowering at times.Air BnB gave us a small refund but the owners have still not acknowledged or responded to the complaints form I completed!

Laura

1 year ago

The house was beautiful an lots of space and everything we needed, beds were very comfy. Highly recommend!!

Steven

1 year ago

clean and well furnished

only 1 shower and tv too high on the wall

Robert

1 year ago

A wonderful location,clean well equipped with everything and spacious. And surprisingly quiet. Would definitely recommend this place.the only thing which I could put as a negative is the fact in one of the bedrooms there isn’t any blinds which means it gets light in the morning .

Steven

1 year ago

Stayed at 4 The Mount as a family of 5 adults and we absolutely loved it! Beautifully appointed, clean, very spacious, uncluttered… a really wonderful place to stay in Whitby. A real bonus having a parking space. The location couldn’t be any better. Great communication with ‘Host & Stay’ too. We’ll definitely be booking here again.

Lesley

1 year ago

Location was good ., all of the house was lovely .We were a group of eight and it was very comfortable .we all said we would like to come back next year.

Natalie

1 year ago

Lovely location, fantastic communication from the hosts. Would highly recommend.