Host & Stay | Hales Orchard
Entire home in Worcestershire, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
1 sofa bed
Amenities
- Hair dryer
- Hot water
- Bed linen
- Iron
- Heating
- Smoke alarm
- Carbon monoxide alarm
- Washing machine
- TV
- Wifi
- Kitchen
- Free parking on premises
4.61 · 56 Reviews
11 months ago
Pros: Extremely responsive to messages. Issue with lightbulbs quickly dealt with, extra teaspoons, mop and bucket were provided when asked. Accurate listing, the place matched the pictures. Convenient location near supermarket. Parking space good but sometimes had other cars parked in the day. Cons: Lacking equipment e.g. only 1 oven glove, 1 teaspoon. Freezer really needed defrosting - caked in ice, drawers had to be forced open. Poor hygiene/cleanliness: Cobwebs +dead bugs in bedroom and living room, extremely mouldy dish rack and washing machine drawer and drum ring - spent first few hours after check in cleaning and scrubbing it all (and buying extra cleaning supplies - the welcome cleaning pack was tiny). While host did offer to send cleaners "had we told them earlier(!)", We expected the property to have been cleaned to an acceptable AirBnB standard. The "cleaning fee" was very poor value (£70!).
1 year ago
This place was well located for us and guest homes were responsive. However, it was really dirty. My son crawled out into the garden and immediately put a cigarette butt into his mouth - disgusting. The bin in the kitchen was growing some serious mould and all the pots and pans were filthy and had to be cleaned before we could use them. Guest homes offered to refund me my cleaning fee, which I don’t feel was enough compensation. The wifi is also very patchy.
Location
Worcestershire, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 6 guests maximum
- No pets
- Quiet hours
- No parties or events
- No smoking
- Gather used towels
- Throw rubbish away
- Turn things off
- Return keys
- Lock up
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed
- Must climb stairs