Chris

1 week ago

Good value. Great location for town centre. 10am departure hardly relaxing way to end the stay. Option to pay for extension. Hmmm.

Dean

2 months ago

Superb, spacious, and perfectly presented apartment, in a perfect location to walk straight into the centre of Whitby, whilst being quiet at night.

Rose

2 months ago

Loved our stay in Whitby and the location is perfect. Easy to get to all the sights and hospitality venues around the town. Found it easy to get a parking spot and the visitors permits were a godsend :) The property itself was clean, quiet and everything you could want for a few days. Only thing I would advise is maybe a tin opener for the kitchen, and a shelf in the shower cubicle would be very helpful for toiletries! Other than that would heartedly recommend anytime :)

Dan

3 months ago

We had a great stay in Scarborough. As this apartment is run by a company, the seven massive messages that were sent seemed a bit automatic and impersonal and not how I’m used to things on Air bnb but in general the place was great and we loved Whitby. The second bedroom is about the width of the bed and has no opening windows but the main bedroom was lovely. Also the tv was a bit antiquated and we could only access Netflix on it. But overall a nice place.

Gail

3 months ago

We arrived at the check in time and immediately could tell the property was not clean. The bins hadn’t been emptied, the bathroom sink and mirror were splashed with toothpaste and no hand soap was provided only a half used sachet of shower gel. The bed linen had marks on and didn’t fit the mattresses, the carpet hadn’t been vacuumed and was covered in feathers/fluff and the dining table was marked and still had food crumbs underneath it. Despite calling immediately and providing photos the Host did not offer to provide alternative accommodation to enable the property to be cleaned so we were unable to stay and had to head home. Host and Stays only response to date despite a complaint has been as per their T&Cs they will not provide a refund as they scheduled cleaners for the next morning therefore expecting us to sleep in the property despite it being dirty and with a 4 year old child. Would not recommend.

Georgina

3 months ago

Amazing location and good sized property with lots of amenities. We struggled to get parked close to the property so arrival was a bit tricky with the full family however once we had arrived and unloaded we had everything we needed for a great short stay. Would book again!

Kate

4 months ago

Great location

Emma

4 months ago

Lots and lots of flies. No idea where they were coming from - seemed to mostly be in the bathroom and living area. Definitely in need of some care and maintenance. Lots of dirty marks, scuffs and broken things like curtains. Sofas were itchy, dirty and had lots of feathers coming out of the cushions. Bedding and towels were clean and location was good.

Dan

6 months ago

The apartment is well located with many things to do within walking distance. It was clean, spacious and comfortable however requires maintenance and a cosmetic refresh (huge cracks in living room ceiling, holes in various walls and tired paintwork throughout). There were a few issues with the place that although didn’t impact our stay, could do with being sorted - curtains hanging off in living room, mattress smaller than bed in second bedroom, Wi-Fi only sporadically reached living area so couldn’t watch the advertised Netflix, no hairdryer or coffee machine despite being advertised. It’s also worth noting that the second bedroom doesn’t have an exterior or ventilation. This apartment could be lovely with a bit of TLC.

Sarah

6 months ago

Exactly as expected 👍

Hannah

6 months ago

Great apartment for a couple of days away in a fantastic location so was perfect for what we needed it for. The host provided detailed information for our stay which was super helpful. Only feedback would be that the place felt like it needed a lick of paint and some TLC to bring it up to a perfect standard! Would recommend to a friend.

Ros

7 months ago

We love Whitby ..and we enjoyed saying at Dales place. The flat was beautiful and spotlessly clean, with plenty of room for the three of us. It's a short walk into the centre, with nice cafes only a block away. The beds were really comfy and the Linen was fresh and clean. The shower was lovely and hot and powerful. It felt great coming 'home' after our long wanderings around Whitby.

Jasmine

8 months ago

Amazing stay. Helpful host! Would definitely come back!

Chris

9 months ago

Lovely flat great location as well, town just a few mins walk to the right and the beech just a few mins walk to the left. Had everyrhing we needed would defo stay again 😊

Jayne

10 months ago

Great location on west cliff Easy to find and very close to the beach Easy access once the ground floor once up the outside stairs Warm apartment as we arrived in February Nice big space in the lounge and you can have breakfast and see the sea

Delyth

2 years ago

Had a lovely week! Spent a lot of time in the flat, and saved money by cooking lots. Very relaxing week, very much needed. Thank you!

Lily

2 years ago

Great location and surface cleaning was great but the whole apartment needs a really deep clean-such as carpets, floors, sofas. Everything looked a little worn out. The decoration is tasteful but needs a really good touch up. there are marks/scuffs, rips and stains. Bathroom parts need replacing, toilet brush holder, toilet paper holder and definitely the shower caddy! Apart from that it was a lovely trip and very easy. loved the big windows and information readily available.

Ian

2 years ago

Great location, free on street parking. Nicely furnished large appartment on ground floor. Was surprised to be asked for £250 deposit + £10 admin fee, however it was returned about 10 days after my holiday, so can't complain. Great on line guide to the local area. Thanks to previous guest the TV was still logged in to Netflix :-)

Christina

2 years ago

Great location, lovely area and looks great

Rosanna

2 years ago

Disappointed. Filthy rusty toilet brush and soap holder rusted in shower. No towel rail fittings. Kitchen living area door removed. So colder months bear would accept. The property itself old and tired. Needs to be refurbished. Also 4pm check in. Most hair offer 2pm. And also are flexible. We had 3 hour delay on train journey. My sister has Asperger’s. Was exhausted. Asked for earlier check in. Told not possible. As needed to prepare apartment. I discovered same apartment by Host and stay on booking. I am member use for travel abroad. And U.K. so as I’m at level 3. I would have received 20% discount. AlsoHost & Stay ask for £250 accidental damage waiver. Whilst it’s a returnable deposit. Etc. Individuals don’t ask for this and are more flexible on check in. My last hoar asked if we wanted a check in at 12am. The apartment certainly not luxury. as quoted in their description. Lots of lovely pubs nearby with rooms.

Rosie

2 years ago

Mixed review really, we were told a maintenance person may come on the first day we arrived but he never turned up, we asked for an update and got one 24 hours after arriving. We also never got a scratch permit for parking so spent the first 24 hours wondering if someone was going to come round or I would get a ticket on the car. Had to call them and they said someone would drop a permit off within the day: which is great but you can’t really relax knowing someone may be coming round! There were also a lot of automated messages to me even though I was already messaging them, it was all too businessy (spoke to 7 different people). With all that being said, the location is great, flat is very roomy (bigger than in pics) cosy, warm, good tele and nice fridge, comfy beds and amazing shower. 2 mins from the beach and all we need nearby. Basically if you don’t have any problems on your stay you will have a great time, but if their are hiccups you’re weekend will feel like a waste! Potluck!

Melanie

2 years ago

Worked well for us. Thanks.

Chris

2 years ago

Great location. 5 minutes walk from the beach in one direction, 5 minutes walk from town in the other direction. Apartment was nice and clean. All in good condition with high ceilings and felt more spacious than expected.

Adele

2 years ago

Great location, very central. Cute, cosy 1st floor flat.

Mark

2 years ago

Tastefully-decorated apartment in a quiet street very close to town (just a five min walk to the West Cliff front). Parking permits left for us and we had a nice stay. A couple of tips: 1. The key-secure box is the 'Apartment' one... NOT the 'Host & Stay' one! 2. Make sure you have enough wi-fi data - the router's positioned in the back-bedroom and doesn't reach the living room, 3. The kitchen is a touch under-equipped; bring your own cafetiere amd if you're cooking, a cheese-grater and a decent saucepan (the one provided is tiny). Overall though an enjoyable stay and would recommend.

Libby

3 years ago

Absolutely lovely place to stay in, so cosy and clean. Not far from everything either. Would definitely recommend to anyone wanting to stay in centre on Whitby.

Ross

3 years ago

great location and a great sized apartment!

Julie

3 years ago

Great location, perfect for a short stay.

Zhang

3 years ago

Nice location, very close to the sea, and more complete cooking in the kitchen. Rooms are reasonably quiet. Overall good reviews.

Tracy

3 years ago

Pleasant, well equipped apartment in a great location with easy access on foot to all Whitby has to offer. Would happily stay again.

Cato Tobi

3 years ago

The property was delightful, clean and comfortable with most of the basics covered. Other than a few seagulls the area was peaceful. There were lovely views of the harbour just a couple of minutes walk away and some convenient grassy spots to walk the dog nearby. Unfortunately Whitby isn't a very accessible town for anyone mobility issues (lots of hills, steps, lack of drop kerbs and not very generous disabled parking). The parking permits were gratefully received although it took us a while to find them hiding at the back of the welcome pack we'd been provided. The host was very helpful when we had to contact them on arrival with some questions. We were however disappointed to find out the hairdryer was missing from the apartment, although they did say this would be looked into. Coffee making facilities also only seemed to include a kettle and a jar of pound shop instant coffee. Luckily, as big coffee drinkers, we'd packed our own coffee maker just in case. It's a shame we hadn't thought to pack a hairdryer too.

Laura

3 years ago

Wonderful guest apartment very close to the sea and the whale bone arch. Very clean and comfortable. Parking card is a big bonus too.

Rebecca

3 years ago

Really good location only 1 minute walk to the coast, close to everything you could need! Apartment is spacious, the bedrooms are nice and homely. The parking card is great and there is lots of parking nearby, you cannot always get a space so be prepared to walk a little.

Jaclyn

3 years ago

Nice apartment - great location for central Whitby, and for walking to Sandsend and beach etc. On - street parking handy (but can take a while to find a space!). Apartment generally clean and tidy, 2nd bedroom quite 'cosy', and shower cubicle tight, but otherwise good 😊

Helen

3 years ago

We arrived for our stay on the Friday and other than parking near by being pot luck (we didn't move the car once parked as it was so busy), first impressions were good. Lovely open plan lounge/kitchen area. Two double bedrooms with clean kitchen, bathroom and bedding. There were a few things though that weren't great. The lights didn't work in the hallway on arrival. We did report and say leave until we had gone but still weren't working on arrival. The first bedrooms natural light is solely dependent on the second room and their curtains being open due to the windows in the first being high up and going into the second room. The same room has no ventilation due to the same issue. The boiler was loud when it kicked in and is based in the second bedroom, not a problem unless you're a light sleeper as i am. The neighbours were loud when they were coming in and out late at night, lots of banging. Not something that is the fault of the apartment and pot luck who you get above but wasn't great. Wasn't constant though and was worst on Saturday night. The fridge smelled though looked clean and became intermittently very loud, like it was overheating but we only had a few drinks in there. Worked though. We ate out so didn't do any cooking but the facilities for cooking was fine. The apartment is close to the centre of whitby and was easy to navigate on foot in and out if the town. It is downhill into town and up out but that's whitby and we found the location really good. Getting ready for a bit of a freshen up but if you are a relatively deep sleeper and want somewhere close to the town centre that is quite modern then not a bad place to stay.

Andrew

3 years ago

Unfortunately all female party in apartment underneath, playing really loud music all weekend. Would not have booked if known building excepted same sex parties

Rachel

3 years ago

Amazing apartment in a great location. Fantastic stay!!

Russell

3 years ago

We’ve stayed at this apartment previously and unfortunately it’s deteriorated badly. Stains everywhere, windows filthy, curtain hanging off, ironing board a disgrace (dirty,torn and stained), water hammer from boiler sounding like a drill, I could go on. No parking permit on arrival, rang, told to move car elsewhere until next day as the permit had to come from Scarborough, less than 20 miles/30 mins, considering Host & Stay got things wrong, appalling customer service.

Pip

3 years ago

Absolutely fabulous accommodation in a great location with everything I needed. Extremely comfortable beds and just a short walk into town and onto the beach.

Jo

4 years ago

Beautiful apartment in an amazing location. So close to everything yet really peaceful. Couldn't have been better. I would highly recommend it.

Roisin

4 years ago

Great location close to Skinner St for nice cafes and shops. Communication from the host was very speedy. We thoroughly enjoyed our stay.

Sean

4 years ago

Great location. Very good clear communication. Would stay again!

Andy

4 years ago

Great flat in an ideal location close to the beach and centre of town.

Russ

4 years ago

Not the best communicators but dealt with our issue well and quickly. The accommodation was very well placed in Whitby but it was obvious that the decorating was hastily done, so didn't feel like luxury accommodation. Which is what our first impressions were when seeing the pics on the website.

Emily

4 years ago

Clean and well presented flat in a very convenient location. Was only staying one night for a business trip so it was everything I needed

Gavin

4 years ago

Exceptional accommodation in an excellent location with responses to any queries answered almost immediately. We had an outstanding Christmas, a nice walk on to he Beach and a kitchen fully equipped to cook our Christmas dinner. I cannot rate this apartment and it's location highly enough. will be booking again very soon , superb.

Vicky

5 years ago

Lovely apartment, fab location!

Janet

5 years ago

Great apartment in an ideal location for exploring Whitby and the surrounding areas.

Andy

5 years ago

Excellent for our short family stay. Exceed expectations

Rachael

5 years ago

Lovely apartment, clean and in great location. Perfect for enjoying the sights that Whitby has to offer.

Sarah

5 years ago

Excellent location, lovely flat

Mark

5 years ago

Great stay in Whitby, the location is fantastic (if a little confusing to find as Havelock Place and Belle Vue Terrace are sharing road by the looks of it!), the place itself is such good value, clean, great amenities provided, beds lovely and comfy - and a 3 min walk to Silver Street Fisheries for some SUPERB F&C's ;-)

Jessica

5 years ago

Nice place, good location, would definitely stay there again!

Ruth

5 years ago

Perfect apartment for visiting Whitby. So close to beach/town on foot. Accurate to pictures here - cute and cosy but spacious enough for 2 people to cook / chill in sitting room. Spotlessly clean on arrival - very appreciative of adhering to high cleaning standards given the current climate. Felt clean and safe. Easy check in check out process. Would rent again.

Avninder

5 years ago

A clean apartment, in a very good location. Simple check in, and responsive hosts.

Katie

6 years ago

Let’s very little place. Cosy, bright and comfortable. Close to all the lovely parts of Whitby and pet friendly too. Highly recommend.

Gareth

6 years ago

I would definitely recommend Stay North Yorkshire properties