Host & Stay | Pearl Street
Entire rental unit in Saltburn-by-the-Sea, United Kingdom
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Managed by
Dale S.
Bedrooms
Bedroom
1 king bed
Amenities
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Dryer
- Essentials
- Hangers
- TV
- Dedicated workspace
- Kitchen
- Free parking on premises
- Pets allowed
4.59 · 17 Reviews
1 month ago
A peaceful few days away ruined by Host and Stay - never again. I thought it was odd that on arrival to Saltburn, I still hadn’t received the key lock details… so as we sit there locked out of the accommodation having lunch I call Host and Stay. They tell me I haven’t paid for insurance and won’t get the key to the proper until I do.. sorry what? Apparently hidden in the listing is something about needing accidental damage cover, payable by the guest! No mention when paying the bill in full. We were quoted £25 insurance for our 3 night stay, or alternatively pay a bond of £250 which you might get back 2 weeks later if there’s no damage, minus a £10 admin charge. Scandalous. The accommodation was OK, lacking a number of basic amenities..only one toilet roll, a handful of shower gel, a wobbly toilet seat and a bedroom window that won’t open as there is no key - it was very hot! The house is split into two apartments and being on the ground floor it was loud and paper thin walls.
Location
Saltburn-by-the-Sea, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 2 guests maximum
- Pets allowed
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed