Darren

4 days ago

Had lovely week. Good location and parking, offering nice views of whitby harbour.
The apartment was clean, comfortable, and well equipped with good comms from our friendly host who provided a helpful guide to the property.

All was good👍

Katharine

2 weeks ago

The property was well maintained and had plenty of cutlery, plates etc. It was very comfortable and homely and has amazing views from the windows.

Gary

4 weeks ago

Ok. Everything that others have put about location veiws, everything needed for a great few nights in Whitby including a secure ample car parking space. First class.
I saw that others had mentioned the heating problems so I ask about it before travelling, only to be fobbed off. We got there at 4:30 as arranged. It was easy to get the living cosy but because of the short length of time the hall and bedroom electric heaters were set up to be on , these spaces were flipping cold. The towel rail in the bathroom was either off or scalding hot. The instructions regarding 2 large thermostats is out of date ( there are none). I've only put this moan regarding the heating as I was ignored when I brought it to the agents attention.
It truly is a fabulous place. Thanks very much.

Les

1 month ago

Location, facilities, clean, tidy, spacious, great views, on site parking

It was very cold. Although the radiators were programmed the temperature in the apartment was too low.

Anne

1 month ago

The apartment is located in a quiet area within easy walking distance of Whitby’s shops, restaurants and attractions. It comes with safe, secure parking which is a bonus. The kitchen is well-equipped and the bed is comfortable. Another bonus is the fabulous views of Whitby harbour and Whitby Abbey.

The apartment was cold and we were unable to adjust the heating as the radiator controls were locked. I complained about this and was told the matter would be ‘escalated’ and dealt with but nothing was done. The bedroom was particularly cold and the radiator never seemed to come on. We were very disappointed that this issue was not dealt with during our stay.

The bathroom (also cold but had heated towel rail) needs updating. Also, we only had 1 hand towel and 2 bath towels which is not really enough for a week’s stay.

Heather

1 month ago

Location within walking distance of Whitby. View from apartment and secure parking.

No mattress cover on bed. Attention to detail on cleanliness.

Ljpipes

2 months ago

Views were amazing. Location good, very close to pubs and restaurants but not close enough to hear any noise.Apartment was lovely and the bed was so comfy. Went on the steam train, recommend this trip it was great. The fish n chips were amazing and we found a lovely wee micro bar. Definitely go again. Bar is in the photos below

Lorraine

2 months ago

The location was exceptional, views were wonderful. Very relaxing.

Cleaning, cobwebs in the windows and spiders. Bath room dated.

Shaina

2 months ago

Wonderful apartment with a great view from above, looking over the estuary.

David

3 months ago

Entirely satisfactory.
Slightly annoyed that we were required to pay a £250 damage deposit less a £10 admin fee a week before our visit.

Darren

3 months ago

Lovely flat clean and comfortable with beautiful views.
Ten to fifteen minutes walk to the center of town.
Car parking in private car park under the property.
Has everything you need inside the flat.

I would stay again.

The 20 pounds service charge on top!

Julia

3 months ago

Excellent location
Easy walk into the town

There was nothing that I disliked

Darren

3 months ago

The apartment was well presented lovely views and a really comfortable bed

Few cobwebs about the apartment but my partner soon got rid of them

Anthony

4 months ago

Great view
Very comfy bed
Spaciouse

A mile walk to centre.
Overall clean but no attention to detail dust on ledges and behind bed and cooker needs cleaning

Tracey

4 months ago

Lovely apartment, great view from all rooms,Lovely to have a comfy couch to sit on,not many are,bed also comfortable too,good nights sleep. Wifi great reception . All kitchen equipment and crockery thats needed available. Lock up garage for added security. Would we stay again. Absolutely 💯%. Communications excellent. Thankyou we really enjoyed our week in whitby 😊

Going back home 🏡

Janet

4 months ago

Everything.
Love Whitby.
😊

Laura

5 months ago

Great location, easy to find, and with great facilities.

Jane

5 months ago

Great stay fantastic views, short walk to Whitby town. Brilliant location views to die for! Well thought out lift was a god send. Only issue was heating very cold at night sat with hats on! not able to control it ! Had a lovely memorable stay❤️

Michelle

5 months ago

The overall of the apartment, it's location and the views

Nothing I didn't like

Nicolas

6 months ago

We had a very enjoyable stay in this property which is cosy and well located. It isn’t quite perfect, slight negatives being, a feeble shower; heating which is only just adequate and may really struggle if there are strong north easterly winds; and a blind in the bedroom which lets in too much light. However, these didn’t spoil our stay as the views are wonderful and the apartment is well equipped and very clean. We would stay there again despite the irritation caused by Host & Stay insisting that we either paid £25 for accidental damage cover or leave a £250 deposit which incurs a £10 ‘admin charge’. AirBNB have a damage reimbursement procedure so this policy just feels like a way for the management company to squeeze a little more out of guests. Their staff were, however, very polite and attentive.

Stephen

6 months ago

Very nice modern apartment in a good and convenient location for all amenities. The apartment is situated on the third floor with dual aspect views of the estuary and you also get a lovely view of the Abbey. There is an allocated private secure parking bay on the ground floor, which is included with the property and is a real advantage in Whitby… The apartment was clean and comfortable and had everything required for your stay. We also found the bed was super comfortable and ensured a good night’s sleep.. The only negative was the electric heating which struggled to keep the apartment at a comfortable temperature and was especially hostile on arrival and first thing in the morning. The radiators were locked at set temperatures and times so unable to adjust, however the electric fire/fan heater compensated!
This wouldn’t be a problem in the summer months and definitely wouldn’t deter us from returning to the property. Overall we had a lovely stay at Starboard Bow and highly recommend!

Avril

7 months ago

Lovely Clean Apartment with Gorgeous Views. Well Furnished. Close to Town. Very Secure Car parking.

Mattress a bit too soft, but that’s only personal taste.

Jade

7 months ago

Fantastic apartment with incredible views. Comfortable, clean and perfectly located.

Stephen

7 months ago

great location and near enough to the town to walk to restaurants and the priory... Great parking location for the car (private car park)... Spectacular views of the river and town...

Janet

7 months ago

Starboard Bow is a beautiful apartment in a quiet location, but in walking distance into the centre of Whitby. Views are just brilliant from the apartment. Immaculately clean with everything we needed and more. Also, parking is great 👍 Definitely booking again.

All good, nothing to dislike.

Sara

7 months ago

More detailed explanation of retrieving keys from box and how to get into parking space under the property through locked gates.

The lack of communication in regard to the £25 charge for insurance. We were unaware the charge was required and as a result had a stressful time trying to get the details for getting the keys to the property on the night of travelling to the accommodation. We had to be on the phone for considerable length of time waiting in line 3 times when we were on the way to the property. The cost for the insurance should be included or added to the booking when you are making payment not later down the line as it added unnecessary stress to an experience that should have been relaxed from the start on the Friday evening.

Craig

7 months ago

Location very good for Whitby Town Centre & attractions, with great views from the apartment .On site secure parking was a real bonus.

Tim

8 months ago

Self catering, accomodation only.

Richard

8 months ago

The views from the apartment was exceptional.

Nothing

Carole

8 months ago

Excellent location, parking spot, little touches such as the telescope, very clean.

It was a little chilly, heaters locked on temperature and not very effective.

Would not book Host and Stay property again. Stressful start to the trip due to not receiving deposit links which meant no check in instructions either. Had to chase via messages and then phone them whilst on-route to request check in instructions.
Deposit company is a third party requiring personal details and there is an unexpected nonrefundable charge for using it.

Shaneicus

9 months ago

2nd time staying within 8 weeks, so must be good, fantastic stay again, location, facilities, parking.
Everything we need for our stays

David

9 months ago

Very clean. Close to Whitby and parking was a bonus. The views from the apartment were outstanding. We will definitely stay here again!

Nothing!

Kylie

10 months ago

Great venue quiet and able to walk to centre of Whitby in 10mins
Easy parking

Charles

10 months ago

Spacious accommodation. Location.

Sammi

10 months ago

The views were amazing
Can’t fault anything about
the accommodations
See below

The instructions to heating was inaccurate
There was no radiation in hallway,
so was cold. Would be nice to have a night light in hallway between bedroom and bathroom

Christopher

11 months ago

Nice place in good location. Good secure car parking. Great views of Abbey and port from lounge. Shame about the heating which was undersized for the size of apartment and no facility to “advance” timer, as it didn’t come on until 8.00am. Shower over bath could be better quality. Otherwise, thoroughly enjoyed our short pre Christmas break.

Shaneicus

11 months ago

Great location, great apartment with views, underground parking was a bonus, had everything we needed to make a great base.
Will be booking again, would definitely recommend.

All was good

Mike

11 months ago

Great location and view of the harbour, parking useful too.

The heating, read the other comments as this is a real issue especially in the winter months.

Robert

11 months ago

the view + parking

cleanliness- cold and no control over the heating spent most of the time wrapped in covers.
Had to spend too much time on the phone to Host and Stay regarding the heating which was not resolved. Our stay was completely spoilt.
We were offered for cleaners to come and do another clean but it SHOULD HAVE BEEN CLEAN IN THE FIRST PLACE

Paul

11 months ago

Very good spotlessly clean

Needs more heaters very cold , stayed ther in the summer no problem would not say there again in winter months

Jacqueline

1 year ago

The view was lovely, parking was convenient and secure, the bed was very comfortable, the telescope was enjoyable to see views of the Abbey and the harbour

Heating radiators were locked and the temperature was not warm enough. We contacted staff to explain that there are no thermostats on the wall in the hall and the bedroom (the online guide information is incorrect) they replied by just repeating the erroneous information in the guide. There were no hard copy instructions for heating controls or information about times heating would come on, temperatures or instructions for anything else, One LED light in bathroom was not working and another was flickering. The bathroom could have been cleaner and limescale build up around the shower was quite noticeable,

Jason

1 year ago

Spacious and amazing views

Bathroom needed updating and big clean.
Heating was locked on off so for the time of the year we went it was cold.
No hand-wash in bathroom
Funky smell in bedroom.

Elizabeth

1 year ago

Location, parking, space

Heating issues as problem adjusting temperature in heaters as flat was cold - reported and advised this had been reported for assessment

Jane

1 year ago

Excellent place to stay couldn’t have asked for more. Highly recommended.

Anonymous

1 year ago

Booked for my parents to have a break after a stressful few months. They loved the location and being able to park their car and leave it there whilst exploring Whitby. They said the apartment was well equipped and lovely with fantastic views.

Just some noisy seagulls, but can't really not expect them by the coast!

Janine

1 year ago

Location was excellent. Facilities were beyond belief in a positive way. Cleanliness was 100%, every detail thlught about.

Nothing but it would have been beneficial if there were two keys so we could have come and gone places seperately without having to wait for the other to get back to the apartment.

Andrea

1 year ago

The apartment was spotless, everything you could possibly need, very comfy bed,secure parking which was great..
The views are amazing.
Nice walk into the centre

The key to the actual apartment was bent, which made it very difficult to lock and unlock the door.I contacted the host who said someone would contact me, but they didn't and then I was sent a text with a contact number but only office hours

Carl

1 year ago

Beautiful location overlooking the harbour. Nicely furnished apartment. Safe parking.

Nothing

Scott

1 year ago

What a lovely place to stay! Clean, with private secure parking amazing views and a short pleasant walk into Whitby Town centre. Would stay there again without a moments hesitation. 10/10!

Kathleen

1 year ago

Location was great with just a 10 min flat walk into the centre of Whitby. The property was well equipped and the bed was comfortable. Views from the windows were spectacular, always something to look at. Can’t underestimate how helpful it is to have an allocated parking space.

Nothing not to like.

Diane

1 year ago

The location was perfect for us - so very peaceful and quiet, and a short walk into Whitby centre.

We could not get some of our favourite channels on the TV later in the evening. There were no instructions anywhere!

Suzanne

1 year ago

Fantastic location.
Clean and homely with amazing views

David

1 year ago

A modern, well furnished comfortable apartment with spectacular views of the river and town. Remarkably quiet but within easy walking distance of the town. Will certainly return.

Chrys

1 year ago

The view was great . Bird spotting every day . Apterment had everything we needed and more .
Host and stay were with me all the time ...sending update of entry and sorting out WiFi. Parking was excellent

Nothing

Christine

1 year ago

The accommodation was very cosy, clean, and had fantastic views of Whitby Harbour. Whitby was only a 10 minute walk away. We particularly liked it had its own private secure parking under the flats complex with a lift available to reach your accommodation.

Richard

1 year ago

views of Whitby

lack of hard copy instructions.

Maureen

1 year ago

Excellent comfortable and great location. All information was very helpful. Good value.

Could have supplied tea coffee and some milk for use on arrival.

Phil

1 year ago

Lovely quiet location, car parking. and easy access to town

nothing

Anne

1 year ago

We had a lovely weekend at Starboard Bow. It was great to have secure parking as the car wasn't needed until we left.
The views from the apartment are amazing and we would definitely recommend and I'm sure we'll return

Patricia

1 year ago

very comfortable and very well equipped

nothing

Michael

1 year ago

Very modern flat, clean. Parking excellent. Excellent view of whitby and the estuary. Telescope was a nice touch. Only 5 minute drive to the town or the Abbey. Lift available, which is good as apartment is on the 3rd floor. The area around the flat was quiet.

Heating was locked and had to phone to get it changed. Wouldn't matter in summer but we went end of April and was still cold. 15 minute walk to the town. Don't like check in time of 4pm, should be 2pm.

Tim

1 year ago

We had a lovely stay here for my birthday, the property was clean, cozy, and comfy. We would definitely come back!

John

1 year ago

Host & Stay did not tell the owners that the hot bathroom sink tap was not working, or the extractor fan. Extractor quickly fixed by owners - tap to be replaced. Owners very helpful and apologetic.

Karen

1 year ago

Lovely apartment in an excellent location. Close enough to the centre of Whitby but still quiet and peaceful. Great views of the harbour and river

Fiona

1 year ago

Great location with exceptional views

Nicola

1 year ago

We had lovely views of the Estuary. The apartment had everything we required.

Possibly needs redecorating. Just painting the walls in some areas

Jacqui

1 year ago

heating controlled remotely by the owner. it was chilly
documents and instructions very out of date

Philip

1 year ago

it was clean & comfortable

arrived but the wrong pin no. was emailed to me to retrieve the key which took me 20 minutes in the rain eventually I had to phone reception for the right pin . There was no water coming out of the hot water tap, the toilet when flushed made a hell of a noise, probably air in the pipes

Alison

1 year ago

absolutely gorgeous veiws
could not have wished for better.
clean and tidy
secure parking was an absolute bonus
would highly recommend.

David

1 year ago

The location was perfect, comfortable and clean

It was cold and the electric wall heaters was locked so we couldn't turn the heating up

Joshua

1 year ago

Great location, lovely views. Nice flat and secure parking.

The heating isn’t great - the guidebook is out of date in terms of instructions for controlling the heating, we had to message to get the heating turned up remotely by the owner, and even then it wasn’t really warm enough. There were also some cobwebs on the bedroom ceiling which had clearly been there for a while.

Jennie

1 year ago

This is a fantastic spot
Very clean
The bed is so comfy
Over looking the harbour
Private parking underneath the apartment in a locked secure area
Great find . Will defenently be coming back
Have already recommended the apartment to friends and family
10 minutes walking to town centre

Nothing it's been a lovely break for us

Susan

1 year ago

everything. it was ideal location. fabulous views. great pre arrival information. safe secure free parking. immediate resolution of a problem. we will definitely return.

There wasn’t anything we didn’t like really. . It was very cold when we arrived and we were unable to adjust the heating as there was a lock on it. one phone call to host and stay it it was sorted in moments. they contacted the owner who dealt with it immediately and called us back to confirm. it took less than 5 mins.
it may help for future guests to ensure the apartment is heated for their arrival.

Raymond

1 year ago

All

Nothing

Mccauley

1 year ago

Modern, clean apartment with gorgeous views over fhe River Esk and out to Whitby Abbey. Great location in quiet area yet only a few minutes walk into town.

Laura

2 years ago

the view

no washing machine

Malcolm

2 years ago

Location excellent

Noise from the toilet pipes.

Roderick

2 years ago

lovely apartment fabulous views everything you need really

Caron

2 years ago

The apartment was wonderfully clean and in a great location with just a short walk into town. The views over the harbour and abbey are stunning. With secure private parking this is a superb place to stay .

There is nothing to dislike .

Iain

2 years ago

Comfortable bed, clean rooms, well equipped, ideal location. The car could be safely locked away in the underground carpark.

Nothing really.

Thomas

2 years ago

Everything

Nothing

Vaughan

2 years ago

Good location. Nice view.

Alison

2 years ago

This flat has the most fantastic panoramic views but there the great review ends
overwhelming smell of bleach in flat.
Could not use shower as broken.
Kitchen sink was leaking underneath in to cupboard.
Very limited kitchen utensils.
Seaside themed interior was tacky and over done
also one day of no hot water in flat.
overall needs abit of attention.

Hanneke

2 years ago

De locatie was perfect voor ons (vlakbij de pub The Middle Earth waar wij elke dag muzieksessies hadden in de Whitby Folk Week). Het was er heerlijk rustig, je hoorde niets van je buren. Het uitzicht was spectaculair. Het appartement was uitstekend ingericht en voorzien van allerlei luxe dingen (plintverwarming in de keuken, handdoekenrek met verwarming, vaatwasser etc.. Het bed was gelukkig niet te smal en prima. Het bad was ook prima.

Eigenlijk niets. Wat we wel zouden verbeteren is, dat er geen gebruiksaanwijzing is voor de ingebouwde waiste dispenser in de keuken en dat er geen houten lepel of spatel is terwijl alle pannen anti-aanbak zijn.

Antut

2 years ago

The location and view were perfect. The property was exceptionally clean. Booking process was good, even if a little probing and corporate. Post-booking communication was also good. The property was thoughtfully furnished and decorated, making it feel quite homely. All in all an excellent stay.

A dishcloth and tea towel would have been useful touches. The bed was a little spongey but comfortable. The shower head bracket is a bit unstable and needs attention.

Jackie

2 years ago

Beautiful apartment, comfortable clean with great views. Just a nice walking distance from shops, bars and seafront. Would highly recommend.

Suzanne

2 years ago

great location. attention to detail in apartment. beautiful views and on-site parking. short walk into Whitby. quiet location

No. lovely .

Paul

2 years ago

Self catering
Location was very central.
Easy to walk in

The shower head was held on by a elastic band. To heavy

Chris

2 years ago

Brilliant views from every window

Did not spoil our stay but when flushing the toilet as cistern filled it omitted a Sound like a Foghorn ratting the pipe work

Martin

2 years ago

Great location.
Really nice apartment that was clean and tidy, a pleasure to stay for a weekend. Thank you for the perfect stay.

Martin and Louise

Christine

2 years ago

Fantastic accommodation with amazing views of the Abbey and Harbour from both the Livingroom and Bedroom windows. Brilliant location only 10-15 minute walk to the centre of town. The accommodation has its own secured parking space underneath the flats which was a bonus. Would definitely recommend the accommodation and would hopefully visit again in the near future.

Colin

2 years ago

Great place great location ,easy access safe parking great view of the town and river.

Nothing

John

2 years ago

Good instructions to gain entry to underground carpark and apartment. Fantastic views! All mod cons provided. Peaceful. Easy walking distance into Whitby. Tastefully decorated.

There was no map of central Whitby in the welcome folder.
A really noisy toilet flush which needs fixing asap.
A cutlery holder for draining would be handy.
A better shower would be nice. The vertical rod came away at the top.
A bad smell from the sink waste disposal unit.

Brenda

2 years ago

The property is located next to the harbour with fantastic views of the harbour and Whitby Abbey from the windows. All check-in information is provided electronically once your booking is confirmed, with information on how you access the keys to the apartment (from a lock box). A real bonus is having a car park beneath the apartments, behind a locked gate. The centre of Whitby is a 5-10 minute walk from the apartment, so we didn't need to use our car at all. The apartment was very clean and welcoming. It had everything you could possibly have needed - from complimentary toiletries to coffee/tea bags, a hair dryer (which was very welcome as I'd forgotten mine!). There's a large upright fridge freezer, dishwasher, sink waste disposal, a coffee machine (with some pods provided) and all the usual kitchen utensils. The apartment is in a quiet area with no noise disturbance. The bed was really comfortable. I contacted the hosts prior to travelling and once again on arrival and found the hosts very helpful with my queries. I would definitely stay here again and wouldn't hesitate in recommending this property for a fantastic stay in Whitby.

Nothing!

Jackie

2 years ago

the views and location

we had a blocked sink on arrival, reported it straight away, to be informed that we needed to take the plug out, which wasn’t in in the first place, we reported this again and was told that the owners couldn’t attend to sort, it was very smelly so my husband had to try and unblock it,

Caroline

2 years ago

location very good, though a half mile walk to the swing bridge along a boring busy road.
View brilliant, of the river and abbey.
It felt very impersonal, with only email contact with the agent
A lot of fuss when booking with some insurance company demanding a photo of my passport and a selfie to compare, when we did not want contents insurance anyway.

No milk for a cup of tea on arrival, just tins with coffee, tea and sugar in them. We were expecting milk so didn't bring any.

Andrea

2 years ago

clean. modern

nothing

Daniel

2 years ago

Location great - Property contained everything we needed. Quiet neighbourhood - good views down the river towards the harbour.

Stuart

2 years ago

Clean. Great views in lounge, kitchen and bedroom. Spacious lounge with nice sofas. Good kitchen facilities. Very good TV. Very good heating. Spacious hallway. Convenient safe parking.

Bed was too soft and pillows too firm.

Philippa

2 years ago

Lovely clean modern apartment with excellent views of harbour!
Didn't cook but was well equipped if we had wanted too!
Heater under TV took a bit of working out (I'm not great on these things with remote control!) But worked well when got it going & with radiators was lovely & toasty!
Lovely towels & toiletries!
Welcome milk in fridge on arrival!
Good secure parking!

nothing

Beverley

2 years ago

Everything, apartment was beautiful and very comfortable with everything you needed even supplied tea, coffee sugar and milk and toiletries.
Great location and views of the town and abbey were beautiful, short walk from the town or a couple of minutes in the car if walking is a bit much for some, could not fault it and the parking under the apartments was great

Nothing, cannot fault it

Anna

2 years ago

Comfortable and cosy
Spaciousness
Views
Very well equipped
Quiet
Secure parking
Stylish

Minor points listed below did NOT detract from our excellent stay!!!

Flies breeding in the apartment (we did not discover the source!)
No information which key box had the key
The living room heating was not powerful enough

Darryl

2 years ago

Be prepared to be bowled over. This is a stunning property with excellent, secure parking included. Situated on 3rd (Top) floor but no issues with the lift to/from. Then we entered and WOW! Fantastic property. Open plan kitchen and living room area. Ideal for two people. Excellent views over the tidal river & up to the Abbey & Church.

Bedroom was also very comfortable - just allow time to remove all the pillows first!!!!

Overall a 10/10 property and will definitely book again in the future!

Greg

2 years ago

The location was great . It was a small easy walk in to the centre and the location on the riverside was great with brilliant views of the river, town and Abbey

N/A

Claire

3 years ago

Brilliant apartment with excelent views and good communication regarding check in and check out. Shame about the flies getting in through the windows.

Steve

3 years ago

What a super apartment. Clean, tidy, completely as described with fantastic views over the harbour and the Abbey. Great value and a fabulous location. We loved our 4 day stay there.