John

3 days ago

The location , the facilities and the ease of booking

Nothing the flat was great and comfy

John

3 days ago

The location , the facilities and the ease of booking

Nothing the flat was great and comfy

Robert

1 week ago

-

Juergen

1 week ago

Good location

Joseph

2 weeks ago

Apartment was clean and local to all shops ,bars, cafes ect....

Cullan

2 weeks ago

Great location, very clean but the parking can be a struggle.

Joe

3 weeks ago

Fantastic, high quality facilities and the apartment was left immaculate. Perfect location for an apartment in Whitby; only a 5 minute walk to the centre of Whitby. We will definitely be returning to the Normanby Terrace Apartment in the future & recommending to family & friends.

Nothing. Perfect apartment for a week away.

Claire

3 weeks ago

Clean , warm and a good location to explore Whitby

Elizabeth

1 month ago

Silver Beaches is a cracking little flat in Whitby. Much bigger than we expected. Everything you need for a comfortable stay. Comfy beds and a great shower. On street parking but a permit is provided and we managed to get a spot right outside our accommodation. The host was very responsive and all instructions were clear and easy to follow. Highly recommended.

Natalie

1 month ago

Great location, clean & convenient.

Steven

1 month ago

Walking and relaxing

Elizabeth

1 month ago

Close to town & parking was good

The foyer smelt terribly of old cat food or off fish it was disgusting

They sent me a request to pay £20 property insurance before I checked in even on top of booking fee I thought that was ridiculous it’s not refundable very average apartment

Christine

2 months ago

Central position. Clean and comfortable.

We believe we were misled re the parking. Expected a permit scratchcard that would give us free parking in certain areas. According to the apartment guide it would be left for us. It wasn't, so we paid over £40 for parking.

Lynda

2 months ago

Parking was a problem. As an elderly couple we booked this apartment on the understanding we would get a parking permit to take the worry from us. On arrival I had to phone the number provided and were told there was no such permit for this. Booking.com eventually text me apologising that it wrongly advertised that a permit would be available As it was parking was available a few minutes away but cost me another £25 on top of my break. Just be aware to confirm parking is available if needed. It put a damper on the first day

Mark

2 months ago

Property presented as stated. Close to the town and beach

Ruth

2 months ago

Lovely apartment, included everything you need for a stay (coffee, tea, soap, etc.). Great location to get into Whitby. Modern, well maintained and comfortable.

Vinciane

2 months ago

Great location and lovely bright flat. Very proactive communication with local recommendations.
Please note the host requires guests to get damage protection before staying. The flat was clean but a little more attention could have been paid to certain aspects, i.e parts of the bathroom were a little dusty.

Elaine

2 months ago

The apartment was beautiful and clean as well as being well presented. Super comfy bed , brilliant shower ( although did struggle a bit as it was over the bath) everything you needed was in the apartment even down to washing up liquid and dish cloths. Good job I thought to bring a tea towel as they were not provided. Small supply of tea sugar and milk was a nice touch. Would definitely stay again. Slight issue with parking permit but was sorted out immediately.

Only downside was the sneaky admin fee on your damage deposit 😕

Lynn

2 months ago

The apartment was very easy to find and we found the instructions to gain access very clear and easy to understand.
It was extremely clean and tidy, with all the equipment in good condition. We felt at home and enjoyed our stay.
There is street parking but you will need a parking disc for this. We used Westcliff Pay and Display which is £ 10.80 for 24 hours.
Overall we loved our stay and would definitely recommend to others.

Mark

2 months ago

Great locale
Nice and clean
Reasonably priced

Nothing really

Sandra

2 months ago

Enjoyed our visit perfect location to explore Whitby

**jan**

2 months ago

Good walking distance from the shops, bars and restaurants. Comfortable bed. Tea, coffee & milk sachets provided.

The free scratch card parking card wasn't left and when queried it I was told to send a copy of my car parking receipt plus a copy of their advert stating and they would reimburse me, however, its now been 4 days since sending everything asked for and there's no sight or sound of it. I paid more as it included free parking. I won't use Host & Stay again.
I also found it dirty, especially the bathroom which was thilthy with dirty, grimy tiles, grout, shower hose, taps etc. Plus there were bags of rubbish outside the bedroom window. Some was builders materials, sand etc. But there was also black bin liners with who knows what in them. I was so concerned that I didn't like opening the window in case smells or bugs got in.

Megan

3 months ago

Lovely place! Really easy to get into Whitby, really dog friendly too!

Ive

3 months ago

Nothing it doesn’t exist as a hotel

Craig

3 months ago

Clean, spacious and had everything we needed

No parking disc was left for us to use and we waited over 1 hr and made 3 phone calls but still no disc was presented. Poor start to hour stay which made me angry and flustered which could have been avoided.

Warren

3 months ago

Quiet. Fairly convenient for Whitby train etc. Washing machine!

No drier unfortunately. Very sparse shampoo/soap etc given we were there for 9 days and paid for this accommodation several months in advance.
I think a ‘damage payment’ or whatever the euphemism is (£25) on top of the payment is a bit rich.

Sara

3 months ago

Fantastic location! Lovely property with everything you need for a happy stay. Responsive and helpful hosts.

Sharon

3 months ago

The apartment was spotless with enough tea / coffee and milk provided to have that all important first cuppa on arrival. Kitchen equipment was all provided along with tea towel, dish cloth, washing up liquid and sponges - excellent. Parking permits provided, quiet location close to main attractions.

That we couldn't stay longer.

Khalid

3 months ago

The property was fine and clean

The property management company Host and Stay provided a terrible service. 1. They added a £30 non refundable charge for insurance after we paid the booking.com final price. They refused to give us access to the property until we paid this money. 2. The property promised and included car park permits which were not provided so we had to pay additional on street parking when we arrived. 3. Host and Stay promised to refund the parking charges, but despite chasing them 4 times they still have not refunded our money

Juergen

4 months ago

The location was very good, short walk to town. Quiet neighbourhood. Would go there again.

The parking is an issue. We had to drive several times around the neighbourhood to find a parking. And then it was 2 blocks away.
Note to the owner: The freezer need to be defrosted. Massive ice build up.

Grace

4 months ago

Cannot complain too much. For the price, the accommodation was modern, clean and looked beautiful. Parking was free but a bit of a nightmare to find any close by as it was very busy on the street parking. The main sting in this stay was that we were told a washing and drying machine was available. Upon arrival, it was made apparent that this was no where to be seen. This was very disappointing for us as we had our three month old baby with us, who produces a lot of washing! I therefore had to spend one morning of our holiday hand washing items. Even worse, these items did not dry for three days (as we did not have a drying machine) so we had to take more time out of our holiday to individually dry the baby's clothes with a hair dryer!
Unfortunately, a case of being over promised something and underdelivered.

Janet

4 months ago

Location

Parking

Debra

4 months ago

Nicely presented property and comfortable

Orla

4 months ago

The property is in a great location for Whitby and the surrounding areas, and the apartment looks just as it does online.

The kitchen was well stocked with utensils etc. and the blankets for any pets was a nice touch as well.

Difficult to find - Helpful info from a local is that streets in Whitby all have two names, which would have been good to know beforehand. Maps takes you round to the back of the property so it's not particularly clear - and not somewhere I would want to try and navigate for the first time at night.A better point to anchor the location would be the Masonic Lodge directly opposite in my opinion.

Bed was comfy but there were a few marks on the sheets which made me question if they had been washed beforehand - otherwise everything else was spotless.

I had quite a few issues getting the parking scratchcard sorted which was frustrating as it was one of the main reasons I booked this property. I flagged as soon as I arrived that the scratchcard wasn't in the flat and it took a couple of days to get sorted - so in the meantime I had to repeatedly come back and move the car (this would have been very difficult for anyone with a child) while the hosts stopped responding to my messages.

Once it finally got dropped off it was fine, but put a dampener on the first couple of days - and the lack of communication was frustrating (as well as having to pay for parking while this got sorted)

Elizabeth

4 months ago

Light and spacious

Parking was very difficult, no space to park near the property at times

Sarah

4 months ago

A lovely little place for a weekend away. Very comfy and great location

Raymond

5 months ago

Location was excellent

Weather

Janet

5 months ago

The flat was spacious, beautifully decorated, with a fully equipped kitchen. The road outside was quiet, and the bedroom was exceptionally quiet. Really, really comfortable bed.

I would have preferred the obligatory £25 deposit to have been flagged up in advance of booking, or added onto the room cost.

Kevin

5 months ago

Location was good, apartment was very clean and bed was very comfortable.
Also, the access was very simple as was leaving.

Everything was good for the price. The stairwell did have a slight smell but that didn't distract from the enjoyment.
2 day parking was good, but can't really be used for day 1 as check in is 4pm,

Jess

6 months ago

I think the apartment was lovely, the hosts were very accommodating, and I had a great time staying at this property.

Angela

6 months ago

Would highly recommend this apartment, real home from home.
Modern, clean and spacious. Everything was catered for.
Few minutes walk in to the town centre.
Free on street parking arranged by the host.

Stephen

6 months ago

Very clean, comfortable and had all the facilities.
Great location in West Cliff.
Note: West Cliff Car Park is free after 6pm, and has EV charging stations

Not a criticism. Just a note to help find the property. Normanby Terrace is on the north side of John Street (i.e. its the same street) not as Google points you to, the back alley.

Philippa

6 months ago

So clean and homely and had everything we needed. Very central and cosy

Nothing

Charlotte

7 months ago

We had a lovely stay here for a few days for our honeymoon! The apartment was pristinely clean, very modern, spacious and private. We were sent an extremely useful guide via email before our stay with all the check-in instructions and information; it even had recommendations for local places to eat, sights to see etc which was brilliant. Location was perfect, it’s just around the corner from the whale bones up on the west cliff, and a short walk down to the town centre (be prepared for hills,
though that’s unavoidable in Whitby!) There was even a jigsaw by the tv which kept us occupied for hours when the weather was terrible. Many thanks for our wonderful stay here :)

Victoria

7 months ago

Really quiet. Well equipped. Good location within an easy walk of the town and the harbour. Very quiet. Bedroom was at the back away from the street. Good facilities. Easy to get in and check out. Parking voucher given. Nice shops and bars close by.

It was quiet when we were there so parking wasn't an issue but I suspect at a busier time of year it could be a problem.

Thomas

7 months ago

Very homely and cosy.

Some marks on the dressing table.

Wendy

7 months ago

Except paying additional cleaning fees and booking fees, I also need to pay a mandatory insurance fee. Otherwise I can't get the check-in information.
no washing machine, no charging socket for electric toothbrushes, and the staff seems not familiar with what was in the room.
I’M not allowed to leave my luggage in any area outside the room after checking out. this is the only one that doesn’t  provide any support for luggage placement after checking out. My return ticket was at 13:00, the check-out time was 10:00, so I had to wait outside for 3 hours with my heavy luggage. 

Sue

7 months ago

Great location parking crap

Dirty carpets sticky ketchen floor lots dust and hairs in bathroom

Jeremy

7 months ago

We really enjoyed staying at Silver Beach and had a great time in Whitby. We thought the flat was very well appointed, clean, comfortable and in a great location. The information pack was very helpful indeed and we appreciated that this was supplied digitally prior to our stay. We would definitely stay at Silver Beach again should we return to Whitby.

Paul

8 months ago

Beautifully finished apartment. Everything looked new.
Great location. Would definitely stay again

Mihaela

8 months ago

Even if it was booked at the last minute and after a rather long journey, when we arrived it was as if we were at home but in a different scenario. Everything arranged down to the last detail, from umbrellas prepared for unforeseen weather to blankets for dogs , makes the place welcoming and relaxing, you just have to take care of organising your days out( all the touristic attentions are close to this beautiful accommodation) . An extraordinary host ready to help you with any concerns you may have. An unforgettable experience and one that will remain unique in its own way until the next time we return. Thank you from the bottom of our hearts for the place that made us feel at home.

Kara

8 months ago

Immaculate apartment in the heart of lovely Whitby. Host was attentive with instructions and messages. Would recommend.

Deborah

8 months ago

Great location provided good access to the town and seafront, close to everything. Parking on the street made transferring our luggage to and from the car easy. The apartment was modern and spotlessly clean, with a very comfortable sofa and bed, we slept very well. Nice touches were the dog blankets, umbrellas we thankfully did not need and the tea, coffee and milk left for us was very much appreciated.

Jane

8 months ago

Great location - equidistant from the beach and the town, both a quick and easy walk. Very clean, comfortable and homely apartment with everything we needed for our short break. Parking could possibly be an issue in high season, but the provision of a parking permit is a definite bonus.

Siobhan

9 months ago

Wonderful stay! Home from home. Would come back. But I did almost cancel the booking when we later received an email asking for a ‘security deposit’ of £250 which they’d hold and then take a £10 admin fee from or you pay £25 ‘insurance for accidental damage’. I’ve never had that before with an Air BnB and found it pretty outrageous. It is in the description of the property but it’s pretty far down.

Abby

9 months ago

We loved our stay at Silver Beach. The apartment is the perfect base for a stay in Whitby: the location is excellent and everything is provided for a comfortable, relaxing stay. We’d love to return.

Andrew

9 months ago

We are usually sent details of key boxes before our arrival time but had to ring twice to get code which took forever. Eventually got in after ten minutes stood on doorstep freezing.

Ellie

9 months ago

Wonderful stay. So clean and welcoming. We loved the location and it was dog friendly which was just another perk

Kathie

9 months ago

Nothing

I paid in full but did not gain entry as I was expected to give ALL my personal information including ID to a 3rd party to get damage waiver and the ALL reviews of this 3rd party company were dreadful. I should only have needed to provide a credit card, which I was happy to do. They would not give me any other option to pay a damage waiver. Appears to be a data gathering company who use your personal information for other purposes (read the small print). I will never book with Host and Stay again as in my opinion they are just information thieves and in some way connected to Superhog (3rd party) suggested insurance company, which they are not.

Emma

9 months ago

Ate out,location fab,quiet syreet

N/a

Gillian And Richard

9 months ago

The property was exactly as described. Very clean, warm and comfortable.
Its location was great for walking to Whitby centre.
I will definitely recommend to all and return again.

Claire

9 months ago

Accessible clean and well equipped

Nothing was perfect for the break away

Owen

9 months ago

Excellent central location and very convenient parking. The apartment was clean and spacious, perfect for what we needed. Would definitely stay again.

Aaron

9 months ago

Great location for access to Whitby would stay again

Claudia

10 months ago

Couldn’t recommend enough! Beautiful place to stay, 5 minutes into the centre of Whitby. Very quiet and peaceful. The apartment was very cosy and well furnished, squeaky clean and had everything we needed.
Slight issue with the parking as we weren’t given a permit for long enough, however this was quickly resolved.
Would stay again, 100%! Dont hesitate to book this place!

Russell

11 months ago

A great location to explore Whitby and the surrounding area from. A really nice apartment, well-equipped, clean and modern and exactly as described. We stayed during a particularly cold spell during November/December but the Apartment quickly warmed up when we returned at the end of each day and was nice and cosy.

Beth

11 months ago

The location is great

It was quite dirty, carpet had pee stains everywhere. I understand it’s dog friendly but that isn’t good enough. There was fairy liquid spilled all inside the kitchen cupboard, not sure how it was missed by the cleaner. Bathroom also wasn’t very clean. Felt like I was staying in a student house.

Carolyn

11 months ago

Excellent location. Thoughtful additions for the dog. Really clean. Comfy bed. Would stay again

Dave

11 months ago

Brilliant few days at the apartment and couldn't be better if you tried..

Nothing not to like..10/10

Gloria

11 months ago

The property was in a great location and great communication with us throughout. We found the accommodation very clean and decorated to a very high standard. Would definitely recommend only wished we had booked for a longer stay.

There is nothing I didn’t like.

Helen

1 year ago

Lovely place in a great location. Very clean, homely& spacious. Well equipped kitchen.
Such a comfortable bed! Slept like a log and very quiet considering it’s so near the town centre!
Would definitely recommend 😊

Erin

1 year ago

Lovely stay, couple with a 5 week old baby and dog and the apartment was perfect for relaxing yet still within walking distance of Whitby. Would stay again :o)

Paul

1 year ago

The property is exactly as marketed, very clean and comfortable and walkable to the town centre or West Cliff beach.

Diane

1 year ago

Quiet location, facilities good, bed comfortable.

Pillows are hard, parking difficult.

Jennifer

1 year ago

Clean, fresh and modern. Good location, close to town and the beach and parking was easy to find.

Freya

1 year ago

Lovely little property. We got the one with the blue sofa on the first floor.

The oven wasn’t the cleanest but nothing some foil didn’t solve. Couple of areas looked a little shabby but overall a lovely place.

Kim

1 year ago

Homely clean and very comfortable

Lack of parking

Kathleen

1 year ago

the location was perfect and the apartment was modern, spacious and spotless. we had an amazing time staying there and would definitely visit again.

Coleenjane

1 year ago

Lovely clean flat, well located for town centre and the beach. Very peaceful location will book again

Fm

1 year ago

Very clean and comfortable. Great location.

Only negative was that we couldn’t find the parking scratch card.

Mark

1 year ago

Thank you Host & Stay and we would highly recommend Silver Beach for a short break / holiday in Whitby. Silver Beach was spotlessly clean, ideal size rooms with spacious living room and everything you needed for your stay and only 5 minutes to the beach and the town which has plenty of shops, pubs, restaurants etc on both sides of the harbour for your stay.

Carol

1 year ago

fabulous appartment, for me to stay, as it was quiet and within walking distance of places to eat, places of interest. Immaculate, clean with fresh, modern, decor yet also cosy.
I would stay here again and highly recommend. Also, easy to park outside the property.

Sarah

1 year ago

Well positioned, immaculately clean, tastefully decorated throughout, very comfortable and well designed.

The door closed on us due to the lock not working properly, we called the Host & Stay office twice on the third call they said that unfortunately because they didn’t have spare keys for the property the earliest a locksmith could get which we would have to pay for would be 5+ hours after my initial call . They never updated us once very poor service. Property lovely, lack of spare keys vey bad management , wouldn’t go with Host & Stay again!

Carolyn

1 year ago

Lovely place, quiet and very clean.

Colin

1 year ago

Parking

Eunice

1 year ago

The property was in a good location, clean and tidy and had everything in that was needed for our stay

There wasn’t much that we didn’t like the only small thing was that when the people upstairs used the bathroom’s early morning the noise woke us up but other than that there was absolutely nothing that we didn’t like

Mahdi

1 year ago

Excellent location for a short break in Whitby. Close to town and restaurants. The flat was extremely comfortable

Chris

1 year ago

We never had any hand towels in bathroom and there was no bath mat which made the floor a bit slippery and only one small rail for hanging clothes.

Nicola

1 year ago

Great stay, great location, perfect ground floor apartment. Loved the little front terrace especially in the heat wave.

Emma

1 year ago

Great location tucked away and quiet but 2 minute walk to harbour front. Clean, comfy bed basic kitchen and bathroom - ideal for long weekend.

Damage waiver/deposit mentioned post booking misleading. No good if you don’t like hills and stairs

Kevin

1 year ago

This property is well located for access to the beach and Whitby town harbour and town centre with lots of activities to enjoy.
The apartment was as described and felt both clean and fresh. It proved to be very comfortable and was just a short walk from the town centre.
A hiccup with the parking permits was addressed via the telephone help line and was satisfactorily resolved.
Whitby had plenty to offer and it was great to have accommodation within walking distance of town.
I would be very happy to return for a future visit.

Monica

1 year ago

Beautiful apartment in a quiet street but walking distance to beach, foreshore and town. There are lots of coffee shops nearby as well. Very comfortable bed and spacious rooms. Relaxing after the crowds in Whitby.

The only issue is parking ( not the fault of the accommodation ). Despite the parking permit, it was very tricky to get a park. It was the Whitby folk week, so parking was at a premium, but we managed to find something within a 10 minute walk, but it took around half an hour one day!!! Just so people are aware.

Peter

1 year ago

Location was great, apartment was very clean and modern and had all essentials needed too enjoy ourselves.

The £250 deposit for damage waiver is too expensive and the extra £10 charge for taking the damage waiver also cheeky

Chris

1 year ago

Really modern and comfortable.
Excellent location.
Dog friendly.

Margaret

1 year ago

lovely apartment close to everything . cant not fault any thing every thing you need is in the apartment .

nothing

Shaun

1 year ago

Stunning property, with all the amenities needed for a vacation.
Upon arrival, easy self check in, immaculately spotless (big thank you to Wendy for her housekeeping. she did a fabulous job)
The apartment was perfectly furnished with everything needed for our stay, loved the little touches like the dog blankets, umbrellas in the basket and the Nespresso machine.
Although we never cooked in the apartment it was well kitted with everything needed for self catering.
We had a really great sleep every night, It was a very quiet area and the bed was really comfortable with fresh clean linen.
Fresh clean towels, very clean and modern bathroom with a great shower experience.
Top this great apartment off in an awesome seaside town set in an area of outstanding beauty puts it in my top 5 list of places to stay.
Will definitely book again with Host & Stay and look forward to staying with them again.
Thank you for a perfect stay.

Lacey Joy

1 year ago

Great place and location! Check in was easy and the location was within walking distance of everything we planned to do in Whitby (shopping, 199 steps etc). Would definitely stay here again!

Jane

1 year ago

Great place to stay and great location! Spotlessly clean,would definitely recommend

Caroline

1 year ago

Great location- 5 mins walk from beach and Whitby centre. Bright, clean and comfortable

Michelle

1 year ago

Everything, location, cleanliness, comfort & it was beautiful. Liked how we could take our dog too.

Nothing

Kirsty

1 year ago

Lovely apartment, bright open living area and all amenities required for a short break.
Great location, close to town and the beach which were walkable within minutes but nice and quiet for a peaceful nights sleep.
Perfect place to base yourself for exploring Whitby, would highly recommend.
The host also provided a free parking permit for the duration of the stay which was great and we never struggled to find a space close by.

Anita

1 year ago

Excellent location. Well furnished property.

Toaster didn't work very well and some items in the bathroom could have been cleaner.

Jacqueline

1 year ago

The location was perfect for accessing the town and all its facilities and nearby attractions.

Nothing

Nathalie

1 year ago

Dichtbij centrum
Hip ingericht
Kopjes voor thee
Dichtbij zee

Teveel mailtjes
Teveel gedoe met borg
Late incheck 16.00 uur en strenge uitcheck 10.00 uur
Weinig parkeerplek...hadden pas laat door dat de kraskaart pp tafel een parkeerkaart was
We hebben er niet relaxt gezetten..ivm borg. Licht grijs tapijt, schoenen uit, bang voor vlekken ed
Smal bed

Stuart

1 year ago

Great location, close to the beach and bars, but not too close to get disturbed. Perfect place for us to stay with our dog.
Thank you for helping us have a fantastic weekend in Whitby!

Susan

1 year ago

Location

Seagulls

June

1 year ago

The apartment was quiet. Bed very comfortable and clean.

Stains on carpet, cups with stains and cutlery not clean.

Paul

1 year ago

Location of the property

Parking

Agne

1 year ago

location was great, whole apartment is newly redecorated so its new and fresh, comfy beds, loved that we found Whitby guidebook inside, very clean and tidy, lovely interior design, got pdf guide of best restaurants and caffes around Whitby that was super helpful

no hand soap or washing up liquid! for the price you pay it has to be included!! carpets everywhere so when you get to the property from outside if your shoes are full of mud - good luck washing the carpet on our holidays! tricky with parking, hard to find where to park, EXESSIVE emails from hosts.. I got over 6+ emails about confirming my stay and that they are looking forward to hosting us, I am sure one is enough!

Gerry

1 year ago

We had 2 nights. The apartment was very clean, comfortable, well equipped, modern, of a high standard and just as described by the host and other reviewers.
It is very near to the town where there are numerous good quality restaurants, bars and live music at weekends. We especially enjoyed Harry's restaurant, although it was a bit pricey.
Many thanks

Rachyo

1 year ago

It's in a great location for both town and the seafront.
Dog friendly.

Could have done with washing up liquid and handsoap in the bathroom

Robert

1 year ago

Lovely apartment within walking distance of the centre of Whitby.

Very well presented and would recommend to anybody wanting to stay in Whitby. Many thanks

Kyle

1 year ago

Wonderful place to stay surrounding area beautiful and quiet. Apartment cosy, clean and homely.

Sheridan

1 year ago

everything we needed was provided

no issues

Catherine

1 year ago

Beautiful apartment very tastefully done.
Spotless too.
Excellent location ,will definitely book here again found a gem .

Nothing

Sarah

1 year ago

it was clean, comfortable and I a great location. The property was warm, shower powerful & hot.

Next door neighbours (#4) were noisy with cm shouty children. No recycling facilities, even though they were listed on the housing pack, we used someone else's recycling bin.

Lewis

1 year ago

location

No hand wash, milk or tea. Also no washing up liquid or pen to write on the parking ticket.

Luke

1 year ago

The flat itself is very nice. Clean, smart, plenty of room. Location is great too.

Before we even set off, was told that we either had to pay £250 deposit (on top of which they charged you £10 to do the transfer aswell) or spend £25 on a waiver. I received a lot of emails telling me to do this. Never before have I had to do this. Check in is very late, as we wanted to make the most of our weekend. We were there early. I asked if we could just nip in to get the parking permit so I didn't have to mess about with parking and told no. Was also unimpressed by the fact they didn't supply milk but did have all other tea / coffee supplies. Was then also sent 4 messages on the Saturday to tell me what time i had to leave the next day! Not very relaxing and very annoying. The apartment is lovely, but the company in charge not so good. There's a reason why so many of the 'Host and Stay' run apartments are still available, it's the people who run them. The whole charge thing means I'd never book with them again.

Natalie

1 year ago

excellent location

don’t a dislike but parking was tricky

Sandra

2 years ago

Well positioned and just a stone’s throw from the town. Everything provided.

Bed and sofa were not comfortable.

Sharon

2 years ago

great location, good size

paid a bit more than I was anticipating

Geoff

2 years ago

very clean with excellent location

couch and bed were at the end of their useful lives

Sherree

2 years ago

location

The bed was horrific. considering people have been commenting on it for months now, you would expect it to be addressed

Gail

2 years ago

everything

Anonymous

2 years ago

Property in a good location. Flat was very comfortable. Bed very comfy. Nice touch that there was milk tea and coffee.

The key safe was not marked with the flat no. Caused a bit of stress when arriving. The walk way up to the front door is not very tidy. Probably owned by someone else. Parking a nightmare.

Peter

2 years ago

Clean compact flat, with everything needed for a short stay.
Tea, coffee, sugar & milk were provided which was a nice touch.

Bed was a little lumpy. Sofa had a broken armrest & also was not the most comfortable.

Dean

2 years ago

good location bright and open

nothing

Zara

2 years ago

Close to the beach & shops. It was really quiet, clean & generally a nice place to stay.

Olaf

2 years ago

Sehr ruhige Lage. Nah zum Strand und zum Centrum. Wohnung ist freundlich eingerichtet. Infomaterial des Vermieters zur Wohnung ist vorbildlich.

Bett war zu weich.

David

2 years ago

spacious, comfortable, everything you need

nothing

Trevor

2 years ago

clean and fresh

parking was a problem but we were patient and a space up the Rd became available.

Karen

2 years ago

The location is excellent. Just a couple of streets away from the main shopping street, lots of nice bars and cafes about.
The apartment was large and spacious, lovely big windows.

the mattress is a little lumpy and the bed sofa was not comfy for watching tv/ reading etc. minor details but notable.

Rob

2 years ago

Location good with easy access to town, property clean and tidy, beds comfy

Curtains in bedroom would be good, as too light with just blinds

Sarah

2 years ago

clean and fab location

Jean

2 years ago

It was absolute great in all respects. Thank you!

Kathryn

2 years ago

Lovely apartment. Modern furnishings. Very clean.

The mattress was a disappointment considering how lovely the rest of the flat is. Too soft. Felt like something you'd find in student accommodation! Made my back hurt as not supportive enough.

Liz

2 years ago

The property is the perfect location, spacious & nice kitchen .. good shower, separate bedroom

The bed .. most uncomfortable bed ever
The mattress was broken - I complained to the host but nothing was done on a 3 night stay
We hardly slept for 3 nights - I ended up on the sofa at 4am but couldn’t sleep. It was a special birthday weekend so we were very disappointed & that the host & stay local hosts did nothing! I took pictures & thought they may come around to check but nothing!
It ruined our weekend

Karen

2 years ago

the property was clean and comfortable. In ideal location juts a few minutes walk from the centre.
check in and check out made very easy and although parking can be a problem outside property we managed to park in the next street

nothing we didn’t like about it

Maz

2 years ago

Lovely bright spacious sunny flat on the first floor in a great location. Definitely recommended!

Lorraine

2 years ago

Great location within easy walking distance of the harbour and beach. Apartment was modern, comfy and clean and had everything needed for a holiday. Bedroom was large with a comfy bed and shower was good. Free parking permits were a bonus and we were able to park in the street close to the apartment. There is also a pay and display carpark within a few minutes walk too. We would definitely stay there again.

There wasn't anything we didn't like.

Robert

2 years ago

great location and a great, well furnished apartment which was very clean.

The bed was a little uncomfortable for our taste.

Mark

2 years ago

The location was great. lots of space, we had everything we needed and modern decor.

A bit more attention to detail could have been made in terms of cleaning from the previous guests.

Deborah

2 years ago

everything

location, service, comfort and the furniture. where did you get the dressing table from?? I want one 😉

Thomas

2 years ago

location , cleanliness

sofa!! needs a more comfortable one ha.

Chris

2 years ago

Having stayed here before when it was all immaculate, we were disappointed to find excrement stains not been cleaned in the toilet bowl and dirty skirting board in kitchen looked to be spilt food splashes. Did not spoil our stay.

Warren

2 years ago

The cleanliness and quality of the interior, also the little touches like a fresh pint of milk in the fridge and good coffee pods. I can't fault the apartment and its central location a 5 minute walk Whitby centre.

Nothing comes to mind!

Julia

2 years ago

Great location and good communication throughout.

The bed was not as comfortable as we would have liked. The right side in particular was not flat and therefore unsupportive.

Mike

2 years ago

All location perfect

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