Host & Stay | Rose Cottage
Entire home in Aldbrough Saint John, United Kingdom
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Bedrooms
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Amenities
- Bath
- Hair dryer
- Shampoo
- Hot water
- Washing machine
- Essentials
- Bed linen
- TV
- Wifi
- Kitchen
- Free on-street parking
- Pets allowed
4.2 · 10 Reviews
4 months ago
The unexpected non refunable damage waiver fees that were asked to be paid in order to recive the key code was a little unexpected and felt a little cheeky having gone so far with the booking. It wouldnt have been a problem if it was stated before but there was no fore warning about it.
The place its self was amazing and the location was so breath taking and peaceful next to the church with sheep outside of the kichen window.
The fire alarms had not been changed for a while so meant both the one in the living room and the kichen were constantly beeping throughout the night this was a massive problem as i had to stand on the kitchen chair to pull the battery out at 2 in the morning.
Over all apart from the damage waiver and the alarms it was a very pleasant time and the local pub was so classy. Burnt pizzas but spot on staff and decoration so recommended having visit there.
Thanks
4 months ago
The location is very nice and peaceful, and you can go on a lovely walk nearby. However, for the price (118+ pounds per night) I expected the house to be in a better condition.
The place was too dirty and had some issues. The bedroom windows don't open, there was someone else's hair on the sheets in one room and a dead moth on the sheets in the second room. A pistachio shell on the floor. Dead bugs and insects everywhere (kitchen and bedroom). All windows were so dusty and dirty. The bathroom floor was visibly dusty and there were clumps of someone's hair on it. I have taken pictures of all the above.
For a place that charged 60 pounds as a cleaning fee, and 25 pounds as a waiver to cover damages, this is utterly unacceptable. I would very much like to have my money back.
Also, Host & Stay were very unresponsive to both texts and calls, and I was stood in front of the property with my luggage for about an hour trying to get a hold of them.
5 months ago
Clean tidy and comfortable in a lovely location
The front door is very stiff, there were loads of leaflets piled up behind the door made it feel like no one had been in for ages. You cannot do anything about the weather but the house was very cold and perhaps if some heating had been put on before our arrival it would not have been more comfortable by the time it warmed up we had gone to bed.
Location
Aldbrough Saint John, England, United Kingdom
House Rules
- Check-in after 16:00
- Checkout before 10:00
- Self check-in with lockbox
- 4 guests maximum
- Pets allowed
- No parties or events
- No smoking
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Additional rules
Host & Stay are committed to our owners that their homes are protected during bookings. For this reason, we require all of our guests to transfer a £250.00 Damage Deposit (subject to a £10.00 administration charge) or, to purchase an Accidental Damage Waiver for £25.00 which will cover you for up to £500.00 of accidental damage during your stay.
Safety & Property
- Carbon monoxide alarm installed
- Smoke alarm installed