Andrea

2 weeks ago

The location was perfect

The bed was very uncomfortable, poor facilities, no plugs near the bed or mirror so drying and straightening hair difficult. Only one bedside table so had to use a suitcase for a table on the other side, extremely poor pressure in shower which made washing almost impossible with a tiny cubicle, overall damp smell in bathroom.. Most of all the WiFi and TV did not work, we could live without the TV but the WiFi was needed which is why we booked here in the first place as it was advertised as having WiFi. Did complain at the time but were told other properties didn't have an issue and that was that, very disappointed with the property and would not book this again.

Andrea

2 weeks ago

The location was perfect

The bed was very uncomfortable, poor facilities, no plugs near the bed or mirror so drying and straightening hair difficult. Only one bedside table so had to use a suitcase for a table on the other side, extremely poor pressure in shower which made washing almost impossible with a tiny cubicle, overall damp smell in bathroom.. Most of all the WiFi and TV did not work, we could live without the TV but the WiFi was needed which is why we booked here in the first place as it was advertised as having WiFi. Did complain at the time but were told other properties didn't have an issue and that was that, very disappointed with the property and would not book this again.

Nigel L.

1 month ago

Lovely and clean, I messaged you that on arrival we noticed that the kettle was faulty, inside the fridge door the bit where the milk goes the bar also broken which had been placed on the top of fridge by someone else

Goldie

1 month ago

Very good location love whitby

There was no heating very cold and television not working we had to go out all day to cold to stay in the accommodation came back to get in bed only place to try to get warm

Goldie

1 month ago

Very good location love whitby

There was no heating very cold and television not working we had to go out all day to cold to stay in the accommodation came back to get in bed only place to try to get warm

Sarfaraz

1 month ago

Mr. Charlie sent an message with contact number it was easier to locate and find

N/A

Anna

1 month ago

Nice room. Looked modern and fresh.
Had everything we needed.

Mix up with the cleaning rota for our room but was rectified. The damp smell is a massive problem. Very uninviting. Made our clothes smell damp. Really off-putting
It's really hard to find. Need to put a sign on the gate or at the house side. It's really confusing.

Debbie

2 months ago

Very comfortable accommodation .
Very spacious
Felt safe as a solo guest

Many emails received from the managing company .
Maybe a light at the door would help

Salmons

3 months ago

Mattress big lump down the middle must only been slept on each side so keeps rolling body to outer edges
Suggestion replace it
Otherwise lovely studio

Corner

3 months ago

The location was a short walk to the harbour, plenty of places to eat and drink.

The only thing I was more surprised about was, after a long drive I was desperate for the toilet and there was no toilet paper. It's just a simple request to provide at least 1 roll.

Susan

3 months ago

Location,and I could bring my dog

Julia

4 months ago

Property accommodation situated in private and quiet area but very central to main high street.
Very cosy and clean studio appartment, big enough for 2 people and possibly 1 dog. Had basic facilities but enough for everything needed for stay
Parking facility outside property is big bonus 👍
Property hosts also kept in regular contact to reassure our stay and left contact details if any help needed during our stay.

To access property, need to enter via back gate. Very conscious that having to walk past private family house and their garden, which I felt little uncomfortable and was intruding on their property to access studio accommodation.

Linda

5 months ago

We went out for breakfast. Location was great.

Rain first couple of days. Rest of the week was great.

Michelle

5 months ago

Clean, smelt lovely, had all the basics needed.

Parking is a bit awkward.
Areas behind cupboards need a clean.
Could do with some token bottle of water or coffee/milk/sugar sachets on arrival.

Jane

5 months ago

Ok bed and spacious

Hard to find. Behind a garden gate with no signage

Jessie

5 months ago

Be aware of additional charges.
Pros: great prime location in Whitby, walking distance from the harbour. Check in whenever, we arrived late so this was great.
Cons: additional charges after booking. You have to pay a fee of either £25 or a £250 deposit WITH a £10 fee. This is hidden deep in the listing, would not have booked if we’d known. This is the first property I have come across with this.
Property had a pet smell, there was a plug in to try and cover the smell but it was very noticeable. And there were cobwebs over most fixtures.
Overall, it’s good for a quick stop to Whitby and maybe just needs a little TLC, especially if charging extras fees.

Thelma

6 months ago

The location of this flat is ideal for a look around Whitby as its within a short walking distance of the town centre.

The hidden cost of a deposit against damages which I've never had to deal with in 20 years using Booking.com. The foam mattress was awful and there were cobwebs. Which is rich for a crowd so particular that their guests be meticulous.!!There is only a microwave for cooking, and they are not being totally honest about free parking available on site. I had to park at the harbour carpark as there was no space for me to park near the flat on the second evening.And I thought it extremely bad that there was not even a soap dispenser or washing up liquid provided even though they expect you to leave the place as you find it. Thsts just tight!!. Will stay away from this Host & Stay crowd in the future.

Hetty

6 months ago

The property is very close to the main high street of Whitby.

There is minimal parking, wardens are incredibly keen which made loading/unloading very difficult. This is a dog friendly property but you have to walk through a shared garden with a large Akita dog that barks constantly on your journeys through.

Jack

6 months ago

We'd stayed here before when I believe it was brand new is less than 5 minutes walk to the town and in a great location not too much of a hill to get to the apartment which whitby is obviously very hilly so was alot easier

We liked everything the extractor fan didn't seem to work very well so a little steamy after a shower but not a big issue... again carpet could do with a vax but apart from that it's perfect for couples (obviously to be expected with a seaside destination ) neighbours at No1 are great people and friendly always nice to talk to on the way out

Michael

8 months ago

Loved it all house,location,the Wi-Fi,the whole 3 story’s to our selves.

Free beer ,gin and wine

Michelle

8 months ago

Clean comfortable location

None of the little extras like tea coffee washing up liquid 1 very small loo roll didn’t get info were it was so couldn’t find it round the back. I’m disabled wouldn’t let me in early I think 4 is late check in then took over 2 hours to get the owner to put the heating on it was cold.

Jill

8 months ago

Location and cleanliness

The extremely noisy and inconsiderate neighbours in adjoining accommodation

Emery

8 months ago

Good location clean and comfortable 👌,

Weather on Tuesday otherwise 😌

Jayne

9 months ago

Extremely clean and well equipped. Fantastic location

Alan

10 months ago

Compact, clean, central, parking.

The accommodation is cold. The central heating is controlled remotely by the owner. It was on when i arrived and warmed the room. I assumed it would be on a timer during my stay but, long story short, l was told that I would have to request to have it turned on. After a lot of over and back, I ended up using the tiny fan heater in the apartment. Not appropriate during a cold spell.

Paul

11 months ago

Location was the best thing about my stay

Check in was a nightmare. Granted I hadn't read through the full guide they emailed me but I had the address on the confirmation. After parking outside the address, 90 mins and 4 phone calls (including an email with a picture of the front door i was outside of) someone come and took me to the correct address at the back of the property. Not once did any member of staff tell me I'm at the wrong door (there are 2 number 4s)The £250 deposit you have to put down is a joke and to then wait upto 10 days after to get it back is terrible. If you are over 6f3ins tall you won't be able to stand up straight due to the low ceiling in the property

Alan

11 months ago

Comfortable bed lovely towels clean and quiet

Shower could have been more powerful but not a problem

Anonymous

11 months ago

Clean and comfortable

Needs a better shower but was good enough for a few days

Louis

1 year ago

For the price I paid, I can’t really complain.
It does the job, and the location is very good.

George

1 year ago

Very nice clean little place and also in a nice quiet location

Medwell

1 year ago

Warm, clean, central location, dog-friendly, WiFi good on first day. Lots of towels, comfortable bed

Only one Parking space available, but luckily I arrived in time to claim it. Cooking equipment is minimal so not ideal for people who want to cook anything other than basic meals (which suited me fine). No WiFi for much of the time.

Gerald

1 year ago

Nice clean cozy accomodation,bed a bit hard but you can't have it all.

Being asked as soon as payment went across that I needed to pay a 250 pound deposit for any damages,or a one off payment of 25 pound to cover damages up to 500 pound, surely insurance would have been in with total cost, having to pay 18 for parking as there was no parking,WiFi not so good.

Adventure

1 year ago

Perfect location, very clean and comfortable. I couldn't have asked for anything else made the weekend perfect!

Had issues with the WiFi

Ian

1 year ago

Location

Studio apartment turned off to be a bedsit and no cooker and over priced at £186 for two nights

Tilly

1 year ago

Great location, lovely little studio flat with good facilities. Great for a few nights in Whitby.

None of the bins has been emptied when we arrived. Main bin was full as was toilet bin. As had to empty all these ourselves.

Wendy

1 year ago

Room was lovely perfect location

Bed not very comfortable

Elaine

1 year ago

It was close to the centre of Whitby. Comfortable couple sized studio.
Clean and attractive decor.

Difficult to find at first. Directions unclear.
WiFi was unreliable at times. There were a large number of flies on the door to the outside which meant they came into the studio - unless time was spent getting them out.

Ian

1 year ago

Location

When we was looking for a place to stay, we look at a property with a garden as we had a dog.
When we arrived we found out that we was not allowed to use the garden area.
This was very disappointing to us as we would have sat outside.
This was not mentioned in the description for the property.
If I know before I went I would have looked for another property.

Ann

1 year ago

The property was clean, well decorated and an excellent base to stay and explore Whitby and other areas. Nice size. Great location too

Going through the back gate across other peoples gardens who had big dogs which barked aggressively at us as we tried to get in and out of the property.

Glenn

1 year ago

The location was fine,
Room was clean, with all facilities in the kitchen/ bathroom..
Access was Ok

The main stipulation was, that afer the booking was accepted,we were informed that an extra damage deposit of 250 pound
is required upon arrival or a damage insurance of 25 pounds (none refunable) on tope of the initial booking!
This effectively increased the cost of the stay from what had been advertised !
As it was too late to start looking elewhere we reluctatly paid this extra charge !
A single (Small) wardrobe , only large enough for 1 x persons clothing, it also snagged the carpet, we had to lean against it to open the door.
Tried many time to get the TV to work, it kept saying no internet, after findiing a swiching on the internet, the TV stiil would'nt work,.
Only one beside cabinet on one side of the bed.
There was a parking spot 'Maked'' No 4 Pricess Place, but there was also a ''House with No 4 Princess place'' so no parking !
Shower curtain, not a screen or door, very unconfortuble showering (we thought curtains had gone out a few years ago)

Mandy

1 year ago

Cleanliness and quietness.

Felt very uncomfortable with the neighbours who's front door and garden we had to walk past. Obviously the holiday home users are an issue for them. Had the gate shut in my face as I followed to access our accommodation.

Ian

1 year ago

perfect location. lovely and clean would definitely recommend

only little thing was the 4pm check in

Tom

1 year ago

Expensive for the property, perhaps warning about the neighbours dog.

Jack

1 year ago

Right in the center of Whitby great location minutes walk to the town... Nice little apartment... were looking at coming back for a week over Christmas... although this apartment might be a stretch as there is no oven or hob top to cook on so will need to plan out food a little but 99% of the time we eat out and have a simple breakfast anyway...

The neighbours were lovely aswell... we knew the rules of its not a communal garden before hand!

There is parking outside but it's first come first serve with another house tbh we didn't want to irritate anyone and it's £6-9 for 24hr parking 5 minutes walk away at the co op near the harbour... there is also a 1hr max stay just on the corner which came in handy for unloading and loading the car

We already knew about the ceiling heights being low I'm 6"3 and tbh it wasn't too much of a hinderance

Alexandra

1 year ago

The stay was easy, clean and close to town . The room was small but had everything in that you needed.

Susan

1 year ago

It was a great location very close to the town centre.

Grear for just a couple of nights for a couple who maybe jst want to have a cofee and cerael toast or simiar and be out most of the time,

It was very clean adn comfortable

There were no arm chairs or sofa, so we had to sit on the bed to watch the TV.

We couldn't connect to the wifi despite the password being available. (this wasn't an issue for us but may have been for someone with very little data,)

It was dod friendly, however there is no where suitable close by to let the dog of for a late night wee. The place had an enclosed garden which we weren't allowed to use. So we had to go out onto the street to allow them an early morning wee. This wasn't clear on the infrmation and may be useful for others bringing dogs.

Icky

1 year ago

Loved the location. Peaceful too. Cosy. Everything we needed.

Bit tricky to find. As tucked away behind a back garden gate. Two number 4s. One a Town House at the front then the studio behind. At first we thought we were double booked. Bit stressful.

Rob

1 year ago

Good location but the ceiling in the studio apartment is a little low. Anyone over 6 feet tall may find it uncomfortable.

Sof

1 year ago

The location is prefect for exploring Whitby, just a short walk from the centre. The place is clean and comfortable, just what you need for a weekend away.

it wasn’t clear that there was a townhouse and a studio both with the same number, which back onto each other, it needs a sign to clearly separate the townhouse to the front and the studio only accessible from gate entrance around the back, also it shouldn’t state parking as we was unable to park during our whole stay.

Simon

1 year ago

A fantastic little hideaway close to Whitby centre.
Loved everything about it, clean, well decorated and had a homely feel to it. The online guide was very helpful and made communication with the host directly unnecessary. All the pubs and restaurants were in short walking distance. We managed to park for both nights and days without any issue, once a short walk and the second night in one of the 2 reserved spots.
Some suggestions:
Air fryer for cooking perhaps
A better shower
Maybe a small sofa or chair to relax in.

We would use this place again for sure.

Leanne

1 year ago

The studio was cosy and microwave toaster and kettle were enough for a few days. The location of the studio was great too & my daughter loved the comfy bed. Bathroom was nice and clean.

Few stains on the carpet, internet didn't work and some stains on the bedding also.

Jen

1 year ago

Accommodation was very nice, local to town and beach.
Ideal for the 2 of us and our dog

Although the accommodation is dog friendly ,the exterior and approach to the property is not!
When we left yesterday the one resident was quite rude that I hadn't immediately shut and locked the gate .... I had a bag in one hand and was holding my dog on lead in the other whilst waiting for my partner to lock property up.

David

1 year ago

The location was excellent, just a short walk from the centre of Whitby, and the property was very quiet and peaceful

Nothing, apart from the shower was a bit under powered.

Vicki

1 year ago

Amazing bolt hole for the weekend, could more clear on the use of the small garden.

Darren

1 year ago

Great location for town centre - very clean and tidy and very comfortable - we will be back.

Parking a little restricted but not the worse ive seen

Victoria

1 year ago

Brilliant location and car parking space a plus. Easy walking distance to everything but tucked away in a quiet spot.

Got very hot in the room and very tiny shower with no head height.

Hayley

1 year ago

Great location and managed to get the free parking at the front of the property.

The shower is pretty tight and I’m only 5ft1. any person in the 6ft range would struggle. Also the water pressure was quite low on it so wasn’t very powerful.
Did miss not having a sofa or a couple of comfy chairs to sit on whilst watching TV.

Natalie

1 year ago

Lovely little bolt hole. Clean, tidy, comfy bed. Would stay again! Also SO responsive to messages, even on NYE!

Judith

2 years ago

very nice place, very clean and newly decorated. lovely and warm in the icy winter.
only problem was the house at the end. They kept locking the latch across when we were unloading and loading up our car. so each time we had to keep feeling for bolt to unlock it. strange behaviour?
plus the communal garden is owned by same house so noone is allowed in it. shame as we brought 3 little dogs. However managed to take them for wees on the lane where we parked outside.

Julie

2 years ago

location is good, parking is the problem, for self catering I think it's a bit pricey

Keith

2 years ago

Location

WiFi intermittent, bed had a hump down the centre, we felt like we were going to fall out of bed, there is a resident dog living at #1 and we had to run the gauntlet of the Akita

Beverley

2 years ago

Great location, very clean apartment on ground floor
Would be happy to stay again.

We had a dog and there was no garden but as we knew this before we booked it was not a problem.

Pick

2 years ago

Location was spot on, all amenities accessible

A disgrace at the start. U acted on the information provided to myself ie emails and texts, I was provided with 2 different addresses then I spoke to a lad who was ignorant and not helpful to say the least.
Upstairs above us there was lots ov noise banging etc until midnight and throught the day on at least 3 out of 4 days.
Dogs were constantly barking in the yard yet its hypercritical to ask us to be wary of dogs yet the neighbour in the 1st property was very ignorant.

Brown

2 years ago

Everything inside, the colour, decor and surprise tea/coffe/milk.

The key safe box outside on the wall. We followed the instructions to the latter, but tried to get the key safe open 5 times. By this point we got very annoyed as nothing happened. We then knocked on a neighbour's door and they got it open, but said a number of other guests had the same issue. Maybe it needs to be changed to a digital safe.

Makensie

2 years ago

Clean and super easy to get in touch with host and stay!

We had a fantastic stay and would definitely stay with them again!

Patrick

2 years ago

central location.

although there was a garden immediately outside the entrance to the studio it was not available to our dog. In fact it had 2 dogs belonging to immediate neighbours in it during daylight hours. They certainly were not very friendly towards our dog! This makes the claim that the property is dog friendly difficult to accept.

Lil

2 years ago

Great location, walking distance from everything and would definitely stay again

Katy

2 years ago

Absolutely fabulous! Perfect location - less then a 5 minute walk to Whitby town but in a lovely quiet area. The room was super clean, the bed was super comfortable, off street parking, all communication has been really quick and easy, just overall brilliant! I would defo recommend and book again when we return to Whitby.

Clifford

2 years ago

Great place to stay if you want a trip to Whitby

Chris

2 years ago

Well located, clean, quiet and good level of facilities.

Ann

2 years ago

good location

was Dog friendly, but no where outside for dog to go. no Fire escape if there was a fire! need to stipulate , it’s really not dog friendly

Joanne

2 years ago

Central location. Well equipped property with milk and hot drink provisions provided. Hairdryer, iron, ironing board, toaster, kettle, fan, toiletries. Very clean. Comfortable bed.
Great communication from hosts.
Ceiling height may be a challenge if over 6ft 2. Wifi intermittent. If visiting at weekend or peak season, on road parking will be very limited but car parks nearby. Property situated up a hill.

Anonymous

2 years ago

For a studio apartment it didn’t feel cramped or on top. The apartment is tastefully decorated and there is plenty of cutlery plates glasses etc we stayed during 38 degree temperatures and it was so so so cool cos it’s kind of built into the hill which was lovely and much appreciated.

There wasn’t any dog bowls provided which generally there is in dog friendly properties. Mainly it was fantastic but there was 2 big bug bears for me - it was difficult to find and as reviews before me said the neighbours had to help us find it. There is a gate where a sign could easily be put up. furthermore the neighbours have a dog and the access to the property is through their actual garden - although I appreciated taking my dog I’m not sure it’s necessarily fair on the people and dog who live there as residents of Whitby to have to deal with tourists and their dog coming in and out and stressing their pooch out in their garden and own home. Seems like the owner is making money and unecessarily allowing dogs whilst the neighbouring Whitby residents and their dog are somewhat suffering which seems unfair.

Abi

2 years ago

Good location great access to town centre. Free on street parking.

Fridge had been turned off so was covered in water. Bedding was dirty with hairs. Pillows were very uncomfortable. WiFi was inconsistent and mostly unusable. The shower was tiny you couldn't be taller than 5 foot 6 to wash your hair. The TV didn't work most of the time and the signal was awful.

Vince

2 years ago

close to the centre were everything happens

we would have liked an oven and hob

Shaw

2 years ago

Good location eventually when we found it neighbours brilliant helped us

Jennie

2 years ago

nice room

milk in fridge which I wasn't expecting so had just been and bought some
very poor directions to the studio. We went to the main house and had to phone the emergency number when the key code didn't work. She told us to go round the back of the building through a locked gate to find it

Kendra

2 years ago

Lovely stay in the best location! No cooking station so don’t do a shop before you go but has everything else you’ll need. Milk in fridge and teabags and coffee which was a lovely touch.

Scott

2 years ago

Locality to Whitby centre was great

Wi-Fi connection was poor. Disappointed we couldn’t let the dog out into the garden. it looked from the photos like we had access to a garden.

Colin

2 years ago

the right door number

Carolyn

2 years ago

location with easy access to the beach and coastal paths. Clean room & bathroom.

none

Amanda

2 years ago

i loved the location and how it was just the right size with everything we needed. The free WiFi and good range of tv channels.

nothing

Anne

2 years ago

convenience to the town

parking was not available and we had to park too far away from the property

Tracy

2 years ago

everything about the property it was ideal very clean and comfortable

i am not happy it say check out at 10 o’clock the cleaner arrived 9.35 we was getting ready to pack the car up and was going to wait untill 10 o’clock have a cup of tea and walk over to the church mass wasn’t untill 10.30 but I stead we had to walk around in the rain untill I could attend the mass the reason why I went there was for a carers break what my auntie paid for me and I was having a beautiful break untill they was rushing us out 25 minutes earlier, this has put me off returning back to host and stay break,

Robert

2 years ago

location

price

Hannah Beatrice

2 years ago

Was a really sweet studio, well cleaned and set up and in a great location close to Whitby. Unfortunately we found the mattress really uncomfortable though which ruined the stay. I think it's one of those memory foam ones, and I guess some people must like them, but we found it just incredibly hard and my husband couldn't sleep at all.

Lee

2 years ago

unfortunatley a couple of times we had no hot water , also on arrival there was a bag of rubbish left by the door , don't know if it came from the let or one of the neighbours , overall property was well presented , clean and quite , in a great location 3min walk to the main street of Whitby

Philip

2 years ago

Extremely clean and lots of cleaning products in the cupboards, all you need for making a breakfast and warming food with a bottle of milk left in the fridge.

The TV was a problem to use, it had Netflix etc but buffering so hard to watch also normal terrestrial TV was impossible to get.

Denise

2 years ago

central and comfortable

tV kept turning off. couldn’t get normal tv

Steph

3 years ago

Parking is available at harbour front and not outside the studio property. The studio property is accessed via a side gate off the main road on the hill where there are double yellow lines.

Great little ground floor studio flat in a good location. Communication with property was really good. Would return.

Julie

3 years ago

To park up near the property get there early, there us literally only 2 spaces all the rest have plaques saying which house number it is, whether they are legal plaques I don't know

Jason

3 years ago

Lovely little bolt hole in Whitby. Private entrance via a back gate. Very well equipped and quiet.

Christopher

3 years ago

Excellent communication from Stay!

Jack

3 years ago

Lovely place would 100% recommend, when we visit Whitby again this will be our first choice of accommodation.

James

3 years ago

Had a great time in Whitby - and our little studio was a lovely place to stay.

Sanya

3 years ago

The studio was perfect for a weekend getaway for two. We initially got confused about the entrance - would be helpful for a photograph of the back gate to be shared with future guests. Other than that the flat had a little kitchenette that was reasonably well equipped, it was covid-safe and the bed was comfortable. A bit on the expensive side, but it was one of the few places available in Whitby in spring/summer so we were happy to have booked it ! The location was great, walking distance to the harbour and nearby attractions.

Stephanie

3 years ago

Lovely studio, just as it looks on pictures. Perfect for a couple of nights stay, all the facilities you could need and more. Bathroom is quite small, but studio is spacious. Great for a couple for a few nights although lack of ventilation is clear, make sure you open the windows. Residents not happy about rental property parking on Princess Place so be prepared to find alternative parking.

Lucie

3 years ago

Great location, 5 minute walk to the harbour. Handy little tablet and folder with local info, day trips, food ect. limited parking outside of property but carpark next to the harbour has free parking after 6 or upto £9 for 24 hours.

Courtney

3 years ago

Lovely little studio. Really nice to have so many in room facilties such as iron/ironing board. Even a little bottle of milk in the fridge to make cups of tea, such a nice personal touch. Amazing location, would stay again and highly recommend to others!

Deborah

3 years ago

The Studio was exactly as described and fully kitted out with everything that we needed for an enjoyable stay. The location is great for getting around Whitby and close to a lovely deli on Flower Gate and the big Co-Op just down the road. Although we couldn’t get parked up near the studio we found free on street parking less than a 10 minute pleasant walk through Pannett Park. We had great commas with the Host and the weather was kind!

Madeline

3 years ago

Great location, was able to park easily near the property. Very clean and has everything you need for a little break away. Would stay again. Thank you!

Beth

3 years ago

Nice place, excellent location. Slightly overpriced, especially the cleaning fee but to be expected for the location. Carpet needs cleaning and I hope that it is before anyone else stays. Good overall, just a couple of minor issues.

Sharon

3 years ago

Perfect location. Accommodation spotless and clean with everything brand new. Would book again if we visited Whitby and surrounding areas.

Mark

3 years ago

Lovely cosy space in a great location. Very clean, easy to find. Will stay here again.