Julia

3 months ago

Quiet village, pub closeby

No niceties in cottage, eg welcome pack, tea towel, kitchen towel, tissues, books. . Settees were small and not comfortable. Space only suitable for a small car.
Spiders webs were evident in places.
Didn't like insurance demand being added after the booking was made.

David

3 months ago

Location was exactly as described. Parking is a bit tight for a large car but I was able to get my Jaguar in ok.

Debra

3 months ago

We were very comfy here lovely little cottage with great surrounding countryside 😊

Nothing about the cottage it self although we did find the next door neighbour very rude😔

Josephine

3 months ago

Enjoyed Whitby

The toilet was blocked, when flushed the water, came up to the rim. After unblocking the toilet, the bowl was stained with toilet. It was disgusting.

Sally

4 months ago

Good location, comfortable cottage but no welcoming little extras

host & stay were not good - took balance before arranged date causing me to go overdrawn, charged £60 cleaning fee after deposit paid, also charged £30 damage waiver (or £350 damage deposit) Kept contacting too much with many rules and felt overbearing. Felt pestered & under duress to keep in line with their expectations - I am a careful & respectful holiday guest but felt doubted & stressed by them. No welcome pack, no hairdryer, dvds but no dvd player, no games.

Graham

4 months ago

Lovely cottage in a great central location for exploring NY Moors. Very clean & comfortable. Car parking around the back for a small to medium sized car.
Pub, co-op & NYMR station just down the road.

Nothing to moan about here! All good for us.

Ian

4 months ago

Keys for the property where exactly where they said they would be

No hot water on arrival had to wait for immersion heater no washing up liquid in property, late notice of having to take accident damage which was either £30 non refundable or £300 refundable with a £10 handling charge these should be mentioned when booking property

June

6 months ago

Beautiful cottage. Host and Stay responded immediately to a couple of queries. I would have liked the use of a tumble dryer as the weather was not good and we struggled to get clothes dried during our 5 week stay. Would recommend Lavender Cottage and would stay again.

Martin

8 months ago

Lovely cottage in an ideal location for the North Yorkshire Moors Railway, Station Tavern, Coop and Grosmont Crossing Club. Clean and comfy and with everything needed to cater for a few days.

There is a compulsory insurance payment over and above the Booking.com fee which I think is disingenuous. The host communication was also not very clear. The parking space is small - it was OK for us but you would struggle with a big car such as an MPV.

Pete

1 year ago

Pleasant cottage in a lovely location.
Tidy and reasonably furnished and decorated.
Short walk from village shop and train station (also a local pub which we didn't visit as it is closed Mon & Tues) Train to Whitby is nice trip. No steam trains in November.

The Cottage was freezing when we arrived. No timers on electric heaters, guess no-one had stayed in a while. Dirty towel hung on the curtain pole.
I have never stayed in a property with such barren cupboards! A few sachets of uht milk a few Tea bags. Clearly gone are the days of welcome trays ! I work in hospitality and have managed many properties, for the price paid out of season this one was a little lacking in comforts. I am not sure if this is on the part of the owners or the letting company.
On a final note the messages chasing a unexpected insurance fee AFTER booking were not appreciated.

Julie

1 year ago

fantastic location

nothing

Alison

1 year ago

We booked LavenderCootage because we were going to spend time on NYMR.
It was very convenient for the station and the pub.
A nice , clean, comfortable cottage.
Only two minor niggles, the TV could do with being WiFi enabled, allowing gueststo bring their own firesticks and the car parking space at the rear of the property was rather tight for our Volvo XC60.
Overall a very pleasant stay.
Overall

Sally

1 year ago

Great location for visiting Whitby and North Yorks with good transport links.
A super cottage which was very clean and matched the description given. The kitchen was well equipped with instructions for appliances at hand. I would highly recommend staying at Lavender cottage.

Emma

1 year ago

Such a lovely place to stay and a beautiful scenic area. Host was very helpful and we really enjoyed our stay.

Vinnie274

1 year ago

The location was perfect

No enclosed garden, which is difficult with dogs

Lucy

1 year ago

Had a lovely 2 night stay x quiet place and lovely location

Anonymous

1 year ago

the location was lovely,local shop,pub etc on your doorstep and beautiful views along the walk paths

there was nothing I could really fault about the cottage

Elizabeth

1 year ago

ed was very comfortable

no sink in the toilet

Pauline

1 year ago

Had everything you need to cook a meal. Very clean and had a very comfortable sleep. It was a bit cold when we first arrived but had plenty of heaters around the cottage and warmed up very quickly.

There wasn't anything we didn't like.

Rhianna

1 year ago

Beautiful little cottage. Great location. We came for the Whitby goth weekend but the cottage is in a perfect location for the coast to coast walk and the steam railway.
Very secure property, great little out room space. Kitchen facilities were good. Very clean throughout. Bedding was comfortable. Great that there was a parking space round the back of the cottage to avoid street parking. The station inn local pub just maybe 50 metres down the road, lovely little village pub, serves a good pint. Communication from start to finish was excellent, polite and efficient.

Not really negatives, but maybe a larger couch in the livingroom or an extra armchair. Kettle liked to leak but again not a huge disaster.

Joe

1 year ago

Excellent communication and very responsive. Cottage was easy to find and very comfortable.
Will definitely stay again

Pauline

1 year ago

Lovely location and value for money. Would stay again

Paul

1 year ago

everything.

being very, very picky would be nice to have bigger second sofa in lounge but that’s just looking for something!

Caroline

1 year ago

A lovely clean cottage. Would recommend

James

1 year ago

Lovely terraced cottage great for walking and exploring the area. I would recommend. Only small point is that we were looking for a cottage with an open fire - in an enquiry the fire was described as an open fire which it is not - it is an electric fire. Worth knowing that the only pub in the village was closed all three night when we were there so may be worth ringing and checking if you are relying on that as somewhere to eat - the nearest walkable pub is about 30 mins walk away in Egton. There is a cooperative type drinks only bar just across the road and there is a village shop.

Kathryn

1 year ago

Gorgeous cottage, quiet, well appointed kitchen, lovely little village. Very comfortable beds and good curtains.

David

1 year ago

1st Hist & Stay - if you’re not techy the lack of written guidelines is frustrating. My husband who is one such person was frustrated with this as he had to rely on me!
2 I was really concerned when on one site we read it had gas central heating, only to find it was electric convector wall mounted heaters - because it was cold we had the heaters on most of the time, which made us feel very guilty because of the cost of heating
3 asking people to leave clean and tidy when there was a lack of vacuum cleaner, broom brush etc
However the above didn’t detract from our stay which we thoroughly enjoyed in spite of the inclement weather !!

Leigh

1 year ago

Great location for trains to Whitby , nice quiet cottage , very clean

Alexandra

1 year ago

Nice cottage in a sweet village. Good location.

Hot water did not have enough for two people to wash and there was a significant delay for it to be turned back on. The “host and stay” system is very complicated and costs additional money for “damage deposit” does not seem worth it.

Pask

1 year ago

An extremely cosy little cottage in a lovely area. Everything you need is right at hand. Would definitely visit again. Loved that we could take our 2 little dogs along.

N/A as far as the cottage went. Booking was easy. The only slight difficulty was with emailing. Things got a bit confusing around the 'superhog' link/completion.