Connor

2 weeks ago

Couldn’t get the lock box opened and were stuck there for some time. Calling the provided number gives you some generic call line for Host and Stay. When we arrived we found the TV remote so well used that there was no icons on it, TV wouldn’t turn on, dusty blinds, lamp in living room wouldn’t turn on, no hand soap in the bathroom. We decided it would be best to not stay in the room for the night and made the hours drive home instead.

Rebecca

3 weeks ago

Very disappointed after a 5+ hour journey. Late, cold and drove through snow to arrive at the apartment which hadn’t even been cleaned, left a mess. Owner didn’t contact me to tell the cleaner couldn’t get in. Arrived late evening Host&Stay very apologetic found me another apartment near to where I should have been staying. Pictures of this property didn’t look like the apartment although was left a mess but looked smaller and run down. Not too bad for price but glad I was moved from it.

Kirsty

1 month ago

Great location…had everything we needed for a night away

Carmel

1 month ago

good clean accommodation in great location

Hannah

1 month ago

Perfect

Josh

2 months ago

Perfect location, right in the heart of Whitby. Was exactly as described and perfect for our trip.

Tony

2 months ago

A nice place to stay in the centre of Whitby with easy walking distance to all the attractions.

Sarah

2 months ago

If the apartment had been cleaned when we checked in and at the very least clean towels, loo roll and fresh bedding, it would have been an okay stay. Trying to get someone to remedy this for a 1 night stay was beyond stressful as had no way of contacting the owner directly and Host and Stay only had their email address. So trying to get this sorted was beyond frustrating and we were left with no choice but to stay in an uncleaned apartment with very stained and dirty sheets that couldn’t be slept on, all the towels were damp and dirty and the place was grubby throughout. No loo roll, or spares, nothing. Really stressful trying to get this sorted and totally spoilt our evening, not to mention having to sleep on a bare mattress and with no morning shower! For the price paid, get the basic stuff right please and don’t ignore customers or your management company when things haven’t gone to plan.

Aileen

2 months ago

Great location, easy to find and a car park 1 street away. Nice size for 2 people maybe a bit small for 4. Abbey view was what attracted me and it didn’t disappoint. Little bit of noise at night in the street from the pubs but when the windows were shut you didn’t hear anything. Only regret was not asking for the heating to be turned on. Would I stay there again YES definitely.

Alan

2 months ago

Perfect apartment for our one night stopover on way to the North. Very clean and tidy, great view of the Abbey from the kitchen, which was very well equipped. Fabulous location close to the harbour and all amenities. Not possible to park outside though but plenty of car parks nearby. A little tricky unloading, particularly if you meet a car coming the other way, it is a very narrow lane! We enjoyed our stay though and would recommend it.

Nicola

3 months ago

Lovely

Suzannah

4 months ago

This place is small but has what you need. The bathroom is very small. There is a lovely view of the abbey from the kitchen. I wouldn’t want to stay more than a couple of nights as it’s very cramped. There are three flights of stairs to the door which are quite steep. Careful if using the toaster - it sets off the fire alarm where it is positioned. We only had a hand towel for washing - I contacted the host to ask for bath towels but I guess as we were only there two nights, it wasn’t very important.

Aruna

4 months ago

Lovely stay! The only issue I would say is that the extractor fan wouldnt turn off and was quite loud at night. Otherwise, really communicative host, accurate description, fab location and great value.

Frank

1 year ago

Entrance staircase dirty. Area scruffy. No dustpan/brush. No wifi instructions.

Stuart

1 year ago

Nice enough place, water pressure isn't great (not a lot the owner can do about that though), switch for the extractor fan is high up on the bedroom wall & isn't labelled as such. We'd stay again.